BBM pack is activated by vodafone but i am unable to send and receive friend request.

I am using BB9220 and Service provider is Vodafone. BBM pack is activated by vodafone but i am unable to send and receive friend request. EDGE is written in caps on top right of the screen but messenger is not working. kindly help me out. 

sahilnayyar wrote:
I am using BB9220 and Service provider is Vodafone. BBM pack is activated by vodafone but i am unable to send and receive friend request. EDGE is written in caps on top right of the screen but messenger is not working. kindly help me out. 
Hello sahilnayyar,
Please perform hard reset by pulling the battery while your BlackBerry is ON and reinsert again in a few seconds. Now try again to send or to received friend request/s. 
Make sure the other user have sufficient BlackBerry data plan.
Thanks.
Good luck!
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