BBM - Picture won't send after taking picture through Gallery shortcut

When sending a picture through BBM it doesn't seem to send when I chose Attatchment > Picture > Camera and then take a picture and then send it. It hangs on having the the picture send progress completed but it never reaches the recipient.

Hello Mawler and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your BBM and sending photos.
Does this happen with all BBM contacts or specific ones?
If you were to send a photo from your saved pictures, does it send? Or does it fail to send?
Under Settings>About>Category OS what's your software version?
Thanks!
-HMthePirate
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Device info
Your carrier: SaskTel
Model info and OS version: Tour 9630 v5.0.0.419
Apps and free space
File free before and after: 50725263 Bytes Before; 78361895 Bytes After
Did a battery pull fix your issue? NO
Apps installed and their version if possible:
Third Party
Blocked Traffic Free 2.3
FourSquare 1.9.9
Imagining Theme 2.0
Media Player 1.0.5
MySask411 1.2
Pixelated 2.4
ScoreMobile for BlackBerry 1.7
WeatherEye 2.0.2.6
Add-on
BlackBerry App World 2.0.1.12
BlackBerry Application Centre 5.0.0
BlackBerry Maps 5.0.0
BlackBerry Messenger 5.0.0
BrickBreaker 5.0.0
Documents To Go 1.008.012
eBay 1.0.3.5
Help 5.0.0
Klondike 1.4.8
MemoPad 5.0.0
Password Keeper 5.0.0
Sudoku 1.0.11
Tasks 5.0.0
Texas Hold'Em King 2 2.3.0
Word Mole 5.0.0
Question
I have recently tried sending pictures through BBM to other contacts with various BlackBerry devices. There seems to be a problem when trying to send pictures that I have saved on my memory card (Lexar 8GB MicroSD) that have been sourced from the internet (via the Mobile Browser). The pictures have been saved from websites such as wikipedia and facebook and I haven't been able to send any of the pictures over BBM. I also tried saving other pictures from the internet to my computer and transferring them onto my memory card with a USB cord and then trying to send the pictures with BBM; same result: they would not send.
There are two processes I have followed and they are detailed below:
1) Through BBM Chat Window
- Conversation window with contact is open
- Hit Menu Key > Send Picture
- Picture Selected
- Set Caption window displayed, caption selected. Press Send
- Select Image Size window displayed
- Image Size selected (I've tried selecting different image sizes with no change in result)
- Press OK
- Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
2) Through Media Browser
- Picture Selected in Browser
- Hit Menu Key > Send or Share > Send to Messenger Contact
- Dialogue Box appears: "Send File 'file name here' to Contact Name"
- Select OK
- Select Image Size window displayed
- Image Size Selected (I've tried selecting different image sizes with no change in result)
- Press OK
- Nothing happens, screen returns normal. No loading sign, nothing. Its like nothing ever happened
Also this ONLY happens when I'm trying to send pictures that have been saved from the internet (through mobile browser). Pictures that I have taken with the camera have always sent to contacts fine, please note that pictures from the camera are saved to the same memory card (Lexar 4GB MicroSD).
If you can provide any insight to this recurring problem, or need more explanation/information, please reply!
Thanks,
Stefan

taniabergh wrote:
It gives me an error that says "Upload failed: Jsonexeption: Jsonobject text must begin with '{' at character 1 of http/1.1 501 not implemented Connection: close server: Whatsapp-mms/2 content-length: 41 Content-type: text/html."
I've never seen that error before. I suggest you do a backup first, Ensure the BlackBerry smartphone is running the most current version of BlackBerry Device Software. For more information on updating the BlackBerry Device Software, see KB16068.
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My iphone5 won't send picture messages

Hi my iPhone 5 won't send picture messages any ideas ? I've tried turning wifi off still won't send , turning the phone off and on same again Wong send ....... Can anybody help ? Thanks

not sure what carrier you are using but i use straighttalk and had same issue....here is how i resolved it
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BBM - Picture won't send after taking picture through Gallery shortcut

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