BBM Profile Picture Z10

When I update my profile picture on BBM it changes on my phone, but it doesn't change so that my contacts see the same picture.?

Hi, I solved the problem. I did a security WIPE. I 1st did a backup via BlackBerry Link on my laptop.
Now working just fine.
Regards

Similar Messages

  • BBM Profile Picture Updates Error

    Hi There,
    I have bb Z10 and I have change my bbm profile picture many times but my contacts are unable to see my picture updates they can only see my old profile picture. i have restarted the phone many time and follow many instruction from friends but nothing worked. however if i change my status it showed to my contacts. My sister have the same problem and she is using bb Q10. Could you please help me to fix the problem since i have this problems for more than a month now.
    Thanks.
    Yulia 

    Hi There, Thanks for the reply, I did fix the bbm pp updates by reload the device. However when I tried to restore my backup data from blackeberry link, it keep giving me error message "restore did not complete". Now I lost everything from my phone. Then I tried to restore the backup data to my bold 9900 from blackberry desktop manager, it did successfully restore but not all the data get restore.

  • BBM Profile Pictures in Middle East Issue

    Dears,
                  Im having a problem while changing the BBM Profile Picture on Z10 Device with a service provider in Qatar, While all the trouble shooting steps has been done and i found all the BBM users inside Middle East are facing the same issue with BB10 in Qatar,UAE,KSA,Kuwait as well.For some how i tried once to do a work around and after so many trials i found a temp. solution it made it works which removing the Facebook application. But this is not the perfect scenario from RIM ... So is there any estimated time to solve this issue in the Middle East or shall we wait for a software update and wishing if the issue got solved or no ??!!..

    Hello MRizk6
    Welcome to the BlackBerry Support Community Forums.
    Sorry to hear you are having issues with BlackBerry Messenger.
    Can you please confirm the BlackBerry 10 Software version on your BlackBerry z10 smartphone? (Settings>About>"Drop Down menu" OS>OS Version)
    Is your BBM profile picture not updating for your BBM Contacts?
    Are the BBM contacts missing their avatar's in BlackBerry Messenger?
    Can you please confirm what "troubleshooting" has been completed (does this include reloading your BlackBerry z10 smartphone)?
    Have you received an error message when reproducing the issue with BBM?
    I look forward to your reply
    Goose947
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    Be sure to click Like! for those who have helped you.
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  • Problem with BBM profile picture

    Dear All,
    Last few days when I change my BBM profile picture, it didn't show or updated on my friends. I was using BBM 5.0.1.38 before. Due to this matter I upgraded my BBM to 5.0.1.41. But even after upgrade it didn't help. Same problem still occurs, profile picture didn't change but BBM status work just fine. I already tried to reinstall BBM several times, battery pull, resend service book, re register HRT, and even wipe my BB and still cant solve this matter.
    I notice that some of my friends are experiencing same things too
    I'm using 9550/5.0.0.983. Please advice.
    Thank you
    Willy

    Hello,
    Try uninstalling and reinstalling BlackBerry Messenger from
    www.blackberry.com/messenger in your BlackBerry Browser.
    Also if you have Facebook installed remove it then reboot. Reinstall BBM
    from www.blackberry.com/messenger and test again.
    Thank you
    -DrP
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
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  • Cant change my bbm profile picture

    Ever since i updated to the new OS, my bbm profile pic has not been updated. My software release is : 10.1.0.273. OS versipn : 10.1.0.1720. This is very frustrating, pls help

    Are you not able to actually click in your BBM profile > click on your picture and choose another picture?
    Can you see the new picture ON your Z10 or not?
    If you can see it, can your BBM friends?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Bbm profile picture

    Hi please help its almost a week now that I can not changes my profile picture. I even deleted the photo from my phone and still it stays the same, please help

    Hey leande,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    To resolve this issue, I suggest re-installing BBM by going to www.blackberry.com/bbm and then restart the BlackBerry Torch 9800 smartphone and then test your avatars.
    Let me know if you have any more questions.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Q10 bbm profile picture not changing

    My blackberry bbm display picture is stuck and not changing since 3 days! I tried every possible way i could think of and its still not working  
    please help!

    My husband finally fixed his Q10 problem by reloading BB OS. Here is the link that he used.. I hope this help http://www.wix1.com/forums/showthread.php/13275-How-to-reload-the-OS-on-a-BlackBerry-Z10-or-BlackBer... PS. The easy way didnt work for his phone.. So he used the one with Internet explorer. Good luck!

  • Profile picture not updating on bbm

    my bbm profile picture only updates on my side but not with other users this has been like this since beginning of January 2013. please can someone assist me

    Hi nagelc
    Welcome to BlackBerry Support Forums
    Which version of BBM you have Installed on your device , you can try reinstalling to see if it reflects any changes. If you have BBM7 then your contacts are stored with BlackBerry ID but if you any previous version then first do a backup of your BBM contacts locally 
    KB20554 How to back up and restore the BlackBerry Messenger contact list
    Once you done with it , Uninstall BlackBerry Messenger from Options > Device > Application Management > Delete BlackBerry Messenger from there . Perform a battery pull restart by removing the battery while your device is Powered On wait a min. then re-insert it back.
    After reboot from your BlackBerry browser browse to or click here www.blackberry.com/bbm to download the recent available for your device . After installing see if that helps in resolving your issue.
    Click " Like " if you want to Thank someone.
    If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

  • Replace friends profile pictures with those in my contacts

    Hi, anybody here know how to replace friend's bbm profile pictures with those in contact phone book like those before BB10?
    On my 9700 & 9780, I can link a BBM contact with my phonebook contact, and I'd an option to use phonebook contact picture foe the BBM contact.
    Anyone got it working or it's just another function discarded by BB10?

    Do you see profile pictures for any of your contacts at all? Or is it that you only see it for selected ones?
    All those that don't show a profile picture to you (but you've confirmed with them that they have one) can you check that right-clicking on their contact the menu doesn't show a "Resend contact request" option?
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    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Can't get a profile picture on BBM

    Hi! I just got my Curve 8530 today and downloaded Blackberry Messenger. Now everyone is telling me I need a profile picture for BBM. I have gone to BBM and hit menu and there is no My Profile option. It says My Info, but nowhere is there a place to add a picture. Is there something I'm missing here? I have searhed everywhere on Google.

    With no Profile image specified you should have  a "generic" image.  Of you highlight that image and click it it should take you to your saved images.  Select an image and it will go to show your image with a cropping square.  A menu then is active for cropping and saving.
    Having a profile image is not something that is "needed" as in "required".
    Once you have an image you will have active menu items for subsequently changing the image.
    Наглый пес! Вы должны быть благодарны мы даем Вам возможность проживать в нашем мире!
    BB 9550 Verizon OS 5.0.0.1015 My Storm My Blackberry My Lifeline
    If there is a Theme on my Blackberry, Hedone it!
    If someone successfully helped you with an issue, say thank you by clicking "kudos" in their post and clicking the star.
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    If your issue has been solved, please mark the post that solved it for you!

  • I already downloaded bbm, but the problem some of my friends i can see their profile pictures and there is a problem to invite a contact either barcode and through pin. Did you experience the same problem with mine???

    I already downloaded bbm, but the problem some of my friends i can see their profile pictures and there is a problem to invite a contact either barcode and through pin. Did you experience the same problem with mine???

    I am sorry but your question is not completely clear. What Apple product are you having problems with?
    If English is not your primary language, try posting in your native language.
    Best of luck.

  • Facebook profile pictures not showing up in my Contacts

    For some reason only two or three of my contacts show their facebook profile pictures, even though probably 75% of my contacts have facebook photos... why would the pics only show for a few contacts?  And how do I fix it?  I've checked FB settings and phone settings, but I must be missing something!
    Solved!
    Go to Solution.

    You can easily delete your Facebook account from the #Z10, reboot and set it up yet again and allow those pictures to sync.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Problem in BBM - Can't access my bbm display picture and status

    Hello there,
    I wonder if anyone can resolve my problem,
    I cannot access my bbm profile everytime i click to access my profile to update my status and my DP the bbm lagged and i have to exit the bbm and reopen it again, i format the device and still the same problem stays.
    and this happened when i update my status and what i wrote i can still see it but can't enter to edit it cuz its lagged everytime i try. Although its not papering in other bbms.
    i hope that you can help me.
    my device is : blackberry Z10 the new software 10.1.0.273
    best regards

    download " Myprofiles light "application and then you can edit on you're profile, I tried before and its work with me. The lag go.

  • Profile Picture on Facebook application

    Good day, someone please help my facebook Blackberry application does not want to load my profile pictures from my album anymore, it say the phone cannot make contact with the Blackberry server

    That has been a commonly reported issue over the past two months, for which no solution has been found. My best advice, keep trying. It will work with many tries. You might also try reducing the size of your image you are attempting to upload.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Linking my Contact Profile with my BBM Profile...

    Just bought a new Bold 9700 and loving it. 
    I managed to create multiple Contacts Profiles, BBM Profiles, and link it all to Facebook. 
    I have my own personal profiles which, at one point, were linked to my Facebook profile and were using my Facebook profile picture.
    Subsequently I decided to change my BBM profile pic to a custom one, didn't like it, and wanted it changed back to my Facebook profile pic.  I didn't know how to accomplish this, but thought that if I un-linked my BBM profile from my Contacts profile (which was still using by FB profile pic) and then linked them again then my BBM profile pic would automatically reset to my FB pic. 
    However, I cannot, for the life of me, figure out how to connect or link or whatever my Contact Profile with my BBM Profile. 
    Can anybody offer some help?  I feel like I'm going crazy over here.
    Thanks in advance,
    Peachey

    I read your post prior to posting this. I agree that on the long term, a single profile would be cool. But I also like the differences of forums and communities, and having diffrent providers might be the prize you need to pay for this.
    I'm more interested in short-term workarounds at the moment. Philosophically I also like to have a cloud identity, so I'm fine with a set of options to interlink my profiles. All the profiles offer some options to link to some web2.0-services (facebook, twitter, icq), the community profile has a field for the forum profile.
    I also don't want to just discuss this on a technical level, but in the field of information management. If someone clicks on my profile, what information might this person be intersted in (and which information I want to provide). Well, it wont be a nice woman looking for a data but more likely some other engineer/technican/scientist or someone from a HR department that wants to check my technical expertise in different fields. So for them I would like to display a kind of top-ten charts where I am good at or interested in.
    BTW: A personal messanger would be cool for this as well, so I could for example contact someone that was pretty active on the forums for let's say SMTP and directly ask this person if he/she can help my with my own SMTP problem.
    I've seen this (some time ago) completley HR related on the joelonsoftware blog, where they where introducing a service (pretty expensive) for HR-departments where they could check the profiles (CVs) against the activity on the stackOverflow.
    Don't misunderstand me, I'm not currently looking for a job, I target this with a technical knownledge-sharing intention. If I know that a memeber of the forums has some expertise I need, I'd like to have a look if this person hasn't founded a community for exactly this topic before asking.
    Felix
    www.aescusoft.de
    My latest community nugget on producer/consumer design
    My current blog: A journey through uml

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