BBM Running but Not Social App

Hi,
I have Social bundle activated on my phone. I am able to access BBM however can't login on Facebook & galk.
Get an error message "you are currently on service plan does not support this service"
Please help if there is some issue with setting
PS: Aircel customer care doesnt have remote info bout BB phones.
Carrier: Aircel
Handset: Curve 9300

Hello,
ALL of your services are delivered to you by your mobile service provider...no one else is involved. With hundreds of carriers in the world, each with dozens of different data plans, it's impossible to tell you exactly what should or should not work...only your mobile service provider can answer that. But, if you mean that Aircel is not a proper BB-supporting mobile service provider, then there are a large number of services that are BB-proprietary and will not be available to you as they require a BIS data plan, and if Aircel cannot deliver BIS to you, then those services simply will not be available to you under any circumstances.
Anyway, ring them up again and don't let them fob you off...they indeed do control 100% of the services that you can have. No one else.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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