BBM (Update) 8310

So I have had my BB since December and Its telling me to update bbm when I go to update, it tells me that I don't have enough memory and wants me to delete some things and lauguages that I don't use anyone know how to do that?? My phone is Blackberry 8310

Go to Options >Status and please post the number next to "file free"
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Similar Messages

BBM Update + Automatic Status Update??

Dear Blackberry,
The fact that you automatically sent out an automatic status update when I upgraded to the most recent version of BBM is *infuriating*. If I want to notify people that BBM is available for Android and iPhone, I'll tell them myself.
Please stop talking on my behalf.
Thanks.

One post is sufficient.
http://supportforums.blackberry.com/t5/BBM-for-BlackBerry/BBM-Update-Automatic-Status-Update/m-p/268...
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Blackberry CURVE 8310 BBM Update Error

Hey Guys I just recently took my aunts blackberry 8310 Curve from her and had it configured with my provider here in Pakistan. Now in its current state
-The browser is fine, loads everything swell
-BBM works great I can send bbms etc etc images work fine too
-Whatsapp worked great as well again images etc all went fine
Now when highlighted and clicked on the 'Upgrade Blackberry Messenger' icon I was taken to download page for the latest version here when I selected my language and clicked download the download bar appears and then after about 5 seconds an HOUR GLASS appears followed by an error saying BAD REQUEST.
Note:
I tried downloading the faceable app from the same website on the blackberry and that download came through just fine, fast as well.
Also worth nothing is I have updated my blackberry 8310 to its latest software update.
Again in advance thanks to all of you who could help me with my problem as im loving this device aslready its my first BB and its great, just wish I could get the latest BBM on it to ice the cake.
Shaun

Hey tankbusta,
Welcome to the forums.
What version of BlackBerry device software are you currently running on your device? You can get this information from Options - About.
You can see the system requirements for the new BlackBerry Messenger here:
A data service plan from your wireless service provider.
A BlackBerry smartphone with 64MB of memory.
2.4MB of available smartphone memory.
BlackBerry Device Software v4.5 or later.
Let us know how you make out.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Can't update 8310 "Current Version"

Please help, my sanity is on the line...
I've gone through the process...
Downloaded the new application upgrade software, it gave me a pop-up towards the end with the usual "your system must be re-started to complete install..." I clicked "restart later" and let it finish. When it was done, nothing was different on my 8310 Curve (AT&T service if that means anything).
So, I powered down the blackberry, re-booted the laptop, powered up the blackberry, restarted the laptop.
Blackberry was just as it was before.
Checked the "About" and it indicated the 4.2 operating system was still in place.
So I repeated the process, thinking that perhaps my updated application downloader software hadn't been fully, uh, updated.
It went through the whole process again, then told me the device was updated.
Checked, the 8310 was just as it was before, no changes in functionality.
Checked "about" and it still showed the 4.2xxx OS.
So I powered it down, thinking maybe it needs a power cycle to finish updating.
Powered it up again, and still no changes, and still 4.2xxxxx
Re-connected, opened desktop manager, clicked on APPLICATION LOADER, clicked on the "updates" on the bottom right corner, which brings you back to the blackberry webpage, went through the whole thing again, and it tells memy device has the current software (and asks me if I'd like to register my email for software update emails).
Looking on the forum here, it appears that others with 8310's are successfully updating to the new OS, so what do I need to do to get the new toys?
Thanks in advance.

Simple answer is that ATT does NOT have the OS 4.5 upgrade. You do all that and it is only updating you to the latest version of 4.2 OS.
You can load the 4.5 upgrade manually if you like.
Here is the latest 4.5 release available if you want.
http://www.blackberryforums.com/general-8300-series-discussion-curve/159564-latest-os-8310-4-5-0-134...
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Problem with bbm update

i am not able to update my bbm

Hi guptaharshil14,
Welcome to the BlackBerry Support Community.
Can you please provide more information on the issue you are having upgrading BBM so we can better assist? What is the full error message you are receiving? In which country are you located? Can you please verify that your location is on the supported countries for BBM 7 list on the following page? http://bbry.lv/A4Bcs9
Hope this helps.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

9300 bbm update to 7.0 not working - URGENT

All of a sudden my phone only works through wifi connection at home when before it was fine without it.
for example: cannont access app world
Error Msg: We cannot connect you to BlackBerry App World. Please ensure that your device is connected to the wireless network and try again
This was never an issue before it used to work perfect
ALSO
NEW BBM 7.0 does not open I have messages i cannot read because of this
Error Msg: Associating BBM with your BlackBerry ID
I am paying for BBM that does not work

I am sorry I think my guidelines were not correct because they are for OS7 and you have OS6.
from the home screen, incoke the universal search (the magnifying glass in the top right corner) and type in :
blackberry id
among the results, you will have one in the Options. Click on it and log in your BlackBerryID (the same as in My World).
once this is done, do a battery pull, and redo the same.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Z10 and BBM

Hi,
The most recent BBM update does not seem to work on my Z10 (AT&T version 10.2.1.3014). When I open BBM I get that ad about stickers, attempt to click Exit or Continue and then the program just closes and I'm back at my start screen for the phone with my app icons.
I've attempted a restart, a battery pull, even trying to recover a large number of the apps/programs using a backup I had on Blackberry link from Feb. 14th of last month. No luck with any of those.
Obviously the z10 won't let me delete and reinstall the app either. I'm a bit stuck on what to try next short of wiping the phone back to factory defaults and starting over.

Make sure you are reboting the device in the right way:
Do a simple reboot on the BlackBerry in this manner:
With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BBM 7.0 doesn't work

As many people on the forum, I downloaded the BBM update and as a result it hangs forever on "Associating BBM with your BlackBerry ID" and/or "association failed". Reboot has not worked either (after many tries). This BBM update doesn't work!!. Now I'm not able to acces my chats. Please say how to fix this, I'm locked-out from my BBM due to installing this update. Bold 9780

I hate it!!! It deleted all my BBM contacts!!!

BBM via bridge on OS 1.0.6.2390 and 1.0.7.2670

i've have had this problem since upgrading to OS 1.0.6.2390 . My BBM is not working on My Playbook via Bridge when i try to start it it gives me a White Screen with a green orb spinning in the middle.
I have deleted all my contacts and gave it a try it worked but as soon as i restored my list it went back to not working again. Then I deleted all my contacts again and add them back one at a time now it stops at 18 contacts. ( back to the spinning green orb)
I am using a 9550 with OS5.0.0.1082, I have 80 bbm contacts with 2 groups. I've also seen elsewhere where persons mention contacts the Fancy icons in thier bbm names may affect this so i've renamed all my contacts, so now noone has any of the fancy icons

To get BBMessenger on the PlayBook, you need 3 things:
Bridge update (1.0.0.83), I recomend 1.0.4.9 which is latest
PlayBook OS (1.0.3) or higher, best to get the latest version of PlayBook OS now at 1.0.7.2670
BBM update (5.0.3.22) available on App World via your smartphone.
delete the BlueTooth Bridge profiles on both devices, update bridge app if not done already
Then perform a Battery pull please, with the BlackBerry smartphone powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC.
on Playbook press power button and both Vol + - buttons for 10 seconds to reboot it.
setup bridge again and see if it persists.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

Backup doesn't support bbm chat conversations

i used to backup my blackberry curve 9300 regularly. last week, after updating to the latest bbm with talk features, i noticed that when i connect my bb to my laptop and hit the "backup" button, teh backup completes normally, but at the end i get an alert that soem items are not supported by teh back up, which are the opened bbm conversations.
when i closed the 2 conversations i had and backed up again, it backed up without giving me the alert.
before teh altest bbm update, i used to abckup normally with bbm conversations opened without getting any alerts. is this normal? is this related to teh new talk feature that was added to bbm? i mean, did anyone else notice it?

with the new BBM7, I know that the contacts are store in your BBID cloud (BlackBerry ID).
I have no info regarding the conversations.
What is your version of the Desktop Software ?
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

BBM crashes upon installing iOS 9 beta

I've just encountered a problem with BBM app crashing repeatedly when i installed ios 9 public beta. It seems that now im unable to utilise the BBM app at all. I'm also not able to even open the app after installing the ios 9 public beta. Please release a new BBM update and resolve the compatibility between ios 9 and BBM.
cheers
johnny (singapore)
Mod Edit: Edited post to comply with the Community Guidelines and Terms and Conditions of Use

Thanks for your response. But something to consider going forward in my opinion........ I think BBM developers were already aware that iOS 9 (beta) was coming out, and I'm pretty sure Apple made the beta available to the developers before making it public to other testers like us. So the BBM developers can't say they were not aware that there is compatibility issue between the current BBM version and and the iOS 9 (beta). Bearing in mind the dynamism of the industry, I think it's better for the BBM developers to fix this bug now than making us 'the iOS 9 (beta) testers' wait till iOS 9 is officially released by Apple in the Fall. Fixing things now will ensure a more robost and stable app when the full iOS 9 version is rolled out! CheersphemyD

BBM For 9930 Not working

I can send messages from my BBM but even after they are read it, it doesn't show that. I also cannot receive messages nor can I add friends because it just shows as pending even after people already accepted it. What can I do to fix this. I tried restoring my phone from a back up that did not have this issue but that didn't help out either. Does anyone know what to do or what I can do to fix this. Any advice please

Have you downloaded the latest BBM update? Were you taking part in the beta trial of BBM 7.0? If you haven't consider updating to BBM 7.0.0.126.. See if that resolves any of your problems.

BBM and email icons won't disappear

My bbm and email icons won't disappear even when there are no messages. How can I fix this?

PlayBook OS version?
BBM version?
bridge version?
please list so it can help others
I currently dont have the issue but am up to date on all the above.
To get BBMessenger on the PlayBook, you need 3 things:
Bridge update (1.0.0.83, I recomend 1.0.0.93 which is latest)
PlayBook OS 1.0.3 or higher (best to get the latest version of PlayBook OS.) current is 1.0.5.2342
BBM update (5.0.3.22) available on App World via your smartphone.
Links for Bridge if your carrier blocks it in app world.
http://supportforums.blackberry.com/t5/BlackBerry-PlayBook/Get-BlackBerry-Bridge-for-your-BlackBerry...
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

BBM on Playbook AWOL.

Got notification on 9800 there was a BBM update, so of course being the good geek(tongue in cheek) I do all the updates I have procrastinated doing.
Now I get on my PB "Blackberry Messenger end user licensee agreement not accepted on your device" As well dosn't show up in app world any either or as an installed app on My World on the app store.
I will be lost without my BBM.
Solved!
Go to Solution.

you need to agree to it on your phone first, if you did not get it from app world, it might be a beta version that needs a code specific to your device
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

My BBM Icon Vanished. ????

Please Help.
Yesterday I received a notification of a BBM Update. So I do, as I always have done in the past, the upgrade. But this time it's different. After my BB reboots my BBM Icon has vanished completely off of my phone.
I then go into My World Apps. It says it's installed. And in no way can you uninstall it or delete it so it can be reinstalled. ????
I also tried restoring my phone to before I upgraded it, but that didn't work.
I don't get it????
Any suggestions would be greatly appreciated.
Sincerely,
Colleen

I too have updated my BBM for the 7.0 on my BB 9810 and after rebooting i no longer have a BBM,but it is in my applications as installed.Ive rebooted,pulled battery.Cant uninstall it niether.Would be great to have some support please

BBM (Update) 8310

Similar Messages

Maybe you are looking for