BBM Will Not Load On The Playbook Please help!!

Let me just state that I am not technically handicapped i literally tried everything troubleshooting in the book. I wiped my playbook, i downgraded my torch, i downgraded my bbm, i restarted, re-paired over and over and over again still no luck. When my friend came with his bold and paired it to my playbook it worked perfectly. for some reason my **bleep** torch is not letting the playbook load the bbm or vice versa, im at the end of my rope i have no idea what to do now. i tried everything

wonda242 wrote:
Trust me kind sir IVE DONE EVERYTHING!!!!!!! Im not handicapped ive read and read and came back to the official blackberry forum for some help. i have the latest os i have bbm 5.0.3 and still at a lost
wonda, no one thought you were handicapped, but as it is, today my crystal ball is cloudy, actually quite densely foggy, so you'll hopefully understand my INNOCENT and SILLY questions asking what versions of the software you have installed.I don't know what you've done or read except what you state, and you didn't.
You assumed I would already know that you have upgraded all software (BBM, Bridge and Playbook) to the required levels. I don't make those assumptions, I ask the question to confirm, be cause after having helped thousands of people like you I have learned there is NO basic question that should not be asked.
But I will bow out now and I will assume you have it under control.
How rude of you to respond in that manner to anyone desiring to assist you.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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