BBM5 and problems with 2 x devices

Guys
Not sure where to post this so putting it as a new thread
I have 2 x Blackberries, one business and one personal, one is a 9700 on Orange Uk and regarding BBM 5, it is remotely backed up to the BB device e mail (***@blackberry.orange.co.uk)
My second Blackberry is a Curve 8900, again running BBM 5, and backed up to a seperate e mail account (***@mobileemail.vodafone.net). This as you may have gathered is on Vodafone
My problem is that my contact list is being wiped from one device when I activate it from the other!! Specifically restiring via e mail, I do not have any local contact back up and I dont really want to have to re enter all of the contacts on whichever device is not restored!!
It is extremely frustrating and I cannot see why this would happen given that there are number of degrees of seperation between the two devices.
Can anyone help me?
Regards
Kerry

Very very odd.
Look on BOTH devices at Options > Advanced > Service Books.
Do you see the email address from the OTHER device on EITHER device?
What about at Options > Advanced > Default Services?
Can you delete BBMessenger from both device?
I would suggest this: Use your BlackBerry Messenger function to backup your contacts you have now, and also, do a complete backup using Desktop manager.
Then, go to Options > Advanced > Applications and scroll the Messenger application and don't click on it, just scroll to it. Click Menu > Delete and remove the application.
Now, do a reboot: With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.
Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install the Messenger application again.
After installation and possibly another reboot, check your Instant Messaging Folder, or Downloads folder for the application.
You can restore your contacts from the BBM v.5 application or from the Desktop Manager > Backup/Restore > Advanced.
Then to restore from remote, you should see the email address to choose to do so.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Similar Messages

I just updated my latest java but the update is causing problems with some externale devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device

i just updated my latest java but the update is causing problems with some external devices. So i would like to uninstall this latest java update and get back the previous one. That should solve to problems with my external device.
Is this possible and how do i do that?
Anyone who responds thanks for that!
Juko
I am running
Hardware Overview:
Model Name:          Mac Pro
Model Identifier:          MacPro1,1
Processor Name:          Dual-Core Intel Xeon
Processor Speed:          2,66 GHz
Number of Processors:          2
Total Number of Cores:          4
L2 Cache (per Processor):          4 MB
Memory:          6 GB
Bus Speed:          1,33 GHz
Boot ROM Version:          MP11.005D.B00
SMC Version (system):          1.7f10
Serial Number (system):          CK7XXXXXXGP
Hardware UUID:          00000000-0000-1000-8000-0017F20F82F0
System Software Overview:
System Version:          Mac OS X 10.7.5 (11G63)
Kernel Version:          Darwin 11.4.2
Boot Volume:          Macintosh HD(2)
Boot Mode:          Normal
Computer Name:          Mac Pro van Juko de Vries
User Name:          Juko de Vries (jukodevries)
Secure Virtual Memory:          Enabled
64-bit Kernel and Extensions:          No
Time since boot:          11 days 20:39
Message was edited by Host

Java 6 you can't as Apple maintains it, and Java 7 you could if you uninstall it and Oracle provides the earlier version which they likely won't his last update fixed 37 remote exploits.
Java broken some software here and there, all you'll have to do is wait for a update from the other parties.

Any new about updating lion to 10.7.4 and problems with bluetooth devices like Bose Soundlink Bluetooth Speaker?

Any new about updating lion to 10.7.4 and problems with bluetooth devices like Bose Soundlink Bluetooth Speaker?

Monroe
Just in the moment i updated to lion 10.7.4 my Bose Soundlink Bluetooth stop working as good as it was. I´m gonna try the update in the Bose web page. I hope it works

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....

Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank you

Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy

Problem with USB audio device

Hi all
I have many problem with a USB device sound, i have a plantronic headset with a usb adapter to connect on my macbook pro, I have already this problem in the past but i have found a astuce to fix this problem. Before, when i'm on teamspeak 2, 3 or other software to capture audio with my headset, after 10 minutes, the sound make noise and i have a robotic voice... Since mac OS 10.5.7 apple have change the USB audio driver. i have found on internet the previous driver and change it on mac os X but since the new mac os 10.6.5 the problem com back with the previous or the new driver audio. I don't know if other people have this problem but this is very annoying.
I have test my device on windows with boot camp many hour and nothing, no problem of distord sound or robotic voice.
PS : I'm french and my english can be bad, sorry for that.

Apparently, your previous search for audio issues in these forums missed this one: http://discussions.apple.com/message.jspa?messageID=12574650

Problem with Video capture Device

i have a problem with FME. i am using Avermedia TV capture
device and Canon 3ccd Digital Video Camcorder ( PAL ) when i open
the FME interface the warning given for " Problem with Video
Capture Device".
i read all the topics in Flash Media Encoder Category, if
this problem occures my capture device ( i expect MPEG ) how to
solve this problem?
Thanks,

The Device Matrix is something we'll be updating in the
future as we continue to test more and more equipement. Ideally, I
would like for users such as yourselves to be able to add to it and
tell us what has worked for you as well. If anyone has any ideas
about what technology we should use to do this (e.g., this forum? a
wiki?) please let me know.
Regarding the devices not working - the main problem we see
is that the system requirements are not being met. Here is what to
check for:
- are you running on Windows XP (only supported OS right
now)?
- do you have DirectX client runtime version 9c or higher
installed?
- do you have hardware acceleration enabled?
- do you have 32bit graphics enabled?
- do you have the latest direct show drivers from the
card/device manufacturer?
Thanks,
Chris Hock
Adobe Systems Inc.

FMLE 3.0.0.4743 Problem with video capture device

log:
Tue May 05 2009 14:26:54 : Selected video input device: Beholder A/V Capture (SAA7135) [Slot 2]
Tue May 05 2009 14:26:54 : Selected audio input device: Beholder Aud Capture (SAA7135)
Tue May 05 2009 14:26:55 : Problem with video capture device. Please verify that the video capture device is working correctly and is not already in use.
Tue May 05 2009 14:26:56 : Audio Device Error : The selected audio device "Beholder Aud Capture (SAA7135)" doesn't allow setting volume intensity. Disabling the volume slider control.
Flash Media Encoder 2.5 working without any errors

The second message that you are getting "The selected audio device "Beholder Aud Capture (SAA7135)" doesn't allow setting volume intensity. Disabling the volume slider control." is because your device does not let you change intensity of volume. This warning message is just to tell user that volume slider will remain disabled for the selecetd device. This is new addition in FMLE 3.0 and was not there in FMLE 2.5
Also for first message, please make sure that no other instance of FMLE is already running using this device. You can verify this from task manager. If any other instance of FMLE is running then please close that instance so that device gets free for new instance.

Problem with video capture device, with a virtual camera

I try to use Adobe Flash Media Live Encoder 3 with a virtual camera(DirectShow Filter) but met such a problem:
"Error connecting input preview RGB filter."
"Failed with error 80004005:SetupInputVideoPreview(pFilter, pguidCategory)"
"Failed with error ffffff97:SetupVideoPreview(pFilterSource)"
"Problem with video capture device. Please verify that the video capture device is working correctly and is not already in use."
However, it is good to use AMCap,
what's the problem with FMLE.
Looking forward to your replies. Thx!

Did you ever figure out the problem/solution?
I am experiencing the same thing with my virtual camera filter when connecting to FME?
Shawn

Problem with detecting USB devices.. something abt ehci-hcd??

Hi All,
I have a DELL E6410 laptop. I have a problem with connecting USB devices.
Whenever a power event (such as connecting/disconnecting of AC adaptor) happens, my laptop stops detecting any USB devices and any changes that happen on the USB ports. That is, say an external mouse is connected to the laptop, the mouse stops functioning, and if I connect a mouse/USB_stick or any such thing to the computer, the device is not detected.
dmesg output show that any connecting/disconnecting events are not detected by the computer. lsusb output too shows the same thing.
To solve the problem, I need to rmmod the module ehci-hcd and modprobe it back. That is, I have to run the commands rmmod ehci-hcd followed by modprobe ehci-hcd. Then, this problem goes away until the next power event happens.
This event does not happen all the time, but it happens very regularly.
Here are the kernel and laptop specs..
uname -a
Linux myhost 3.0-ARCH #1 SMP PREEMPT Tue Aug 30 08:53:25 CEST 2011 x86_64 Intel(R) Core(TM) i5 CPU M 520 @ 2.40GHz GenuineIntel GNU/Linux
Kindly help me on this issue.
Thanks

This is the output of kernel.log when I unplug my AC adaptor with the external USB mouse connected.
Sep 12 11:18:33 localh ost kernel: [ 591.015557] EXT4-fs (sda6): re-mounted. Opts: commit=600
Sep 12 11:18:37 localhost kernel: [ 595.478866] ehci_hcd 0000:00:1a.0: PCI INT A disabled
Sep 12 11:18:37 localhost kernel: [ 595.478919] ehci_hcd 0000:00:1a.0: PME# enabled
Sep 12 11:18:37 localhost kernel: [ 595.498827] ehci_hcd 0000:00:1d.0: PCI INT A disabled
Sep 12 11:18:37 localhost kernel: [ 595.498877] ehci_hcd 0000:00:1d.0: PME# enabled
After this the the mouse goes dead (the light on the mouse also goes off).
If I disconnect the mouse at this stage, there is no change in kernel.log. If I the mouse back too, there is no change in kernel.log.
Now, when I turn the AC adaptor on, this is the output on kernel.log
Sep 12 11:22:16 localhost kernel: [ 813.917712] EXT4-fs (sda6): re-mounted. Opts: commit=0
Sep 12 11:22:16 localhost kernel: [ 813.977405] NMI watchdog enabled, takes one hw-pmu counter.
Sep 12 11:22:16 localhost kernel: [ 813.977453] NMI watchdog enabled, takes one hw-pmu counter.
Sep 12 11:22:16 localhost kernel: [ 813.980838] NMI watchdog enabled, takes one hw-pmu counter.
Sep 12 11:22:16 localhost kernel: [ 813.980874] NMI watchdog enabled, takes one hw-pmu counter.
Sep 12 11:22:16 localhost kernel: [ 814.075104] ehci_hcd 0000:00:1a.0: BAR 0: set to [mem 0xd6970000-0xd69703ff] (PCI address [0xd6970000-0xd69703ff])
Sep 12 11:22:16 localhost kernel: [ 814.075148] ehci_hcd 0000:00:1a.0: restoring config space at offset 0xf (was 0x100, writing 0x10b)
Sep 12 11:22:16 localhost kernel: [ 814.075189] ehci_hcd 0000:00:1a.0: restoring config space at offset 0x1 (was 0x2900000, writing 0x2900002)
Sep 12 11:22:16 localhost kernel: [ 814.075256] ehci_hcd 0000:00:1a.0: PME# disabled
Sep 12 11:22:16 localhost kernel: [ 814.075279] ehci_hcd 0000:00:1a.0: PCI INT A -> GSI 16 (level, low) -> IRQ 16
Sep 12 11:22:16 localhost kernel: [ 814.075295] ehci_hcd 0000:00:1a.0: setting latency timer to 64
Sep 12 11:22:17 localhost kernel: [ 814.228224] ehci_hcd 0000:00:1d.0: BAR 0: set to [mem 0xd6950000-0xd69503ff] (PCI address [0xd6950000-0xd69503ff])
Sep 12 11:22:17 localhost kernel: [ 814.228246] ehci_hcd 0000:00:1d.0: restoring config space at offset 0xf (was 0x100, writing 0x10a)
Sep 12 11:22:17 localhost kernel: [ 814.228273] ehci_hcd 0000:00:1d.0: restoring config space at offset 0x1 (was 0x2900000, writing 0x2900002)
Sep 12 11:22:17 localhost kernel: [ 814.228310] ehci_hcd 0000:00:1d.0: PME# disabled
Sep 12 11:22:17 localhost kernel: [ 814.228324] ehci_hcd 0000:00:1d.0: PCI INT A -> GSI 17 (level, low) -> IRQ 17
Sep 12 11:22:17 localhost kernel: [ 814.228333] ehci_hcd 0000:00:1d.0: setting latency timer to 64
Sep 12 11:22:17 localhost kernel: [ 814.614404] usb 2-1.1: reset low speed USB device number 3 using ehci_hcd
At this point, the mouse comes back to life (its light begins to glow) and I can move the mouse pointer on the screen.
The output of the grep command that rwd gave is too big (16000 lines) to be pasted here..
Thanks,

There's a problem with your audio device.

Please help. I don't know what the problem is!

i cant figure out what to do, everytime i call someone, it says "theres a problem with your audio device."

ICloud version provided by Apple updater is damaged or just won't install. Is the version I have properly working and syncing with all my devices?

iCloud version provided by Apple updater is damaged or just won't install. Is the version I have properly working and syncing with all my devices?
J.Verano

Try quitting Pages on the iPad, restart the iPad - and then see if the app works OK.
To quit Pages - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

My wife and I had one iCloud account and now with our multiple devices, we want to separate our clouds, how do I do that?

My wife and I had one iCloud account and now with our multiple devices, we want to separate our clouds, how do I do that?

As quicksilver8 says, that's difficult.
See Transferring files from one User Account to another for some suggestions.

TS3992 I changed my Apple ID and problems with my Account.Once iTunes store had sorted those out I decided to back up on my 3 devices.Now my Reminders and Notes are all old ones and the ones I did in the last few days have disappeared.

I changed my Apple ID and had problems with my Account.Once iTunes Store had sorted those out I decided to back up on my 3 devices.Now my Notes and Reminders are all old ones and the new ones I created in the last few days have disappeared.

Ok. Found something that said to shut down and hold the option, command, p, and r keys on restart. Held them down for a few restarts and everything automatically signed in and works. Woohoo!!!

Problem with "play to device" on windows media player

Hello, I'm having a problem with the play to device feature of windows media player. I am trying to use it to play music files to my T.V. It works fine if i try to play a single file or a small number of files (50 or so), but if I try to play
my entire playlist (346 songs, if it matters)in this way or a large number of random songs, nothing happens. No error messages or freezes either, it's as if i never clicked play. I thought this might be a limitation with the t.v. or my network
(im doing this via wi-fi) but when i tried this using windows explorer instead of windows media player it worked just fine, and this was with all the music on my computer which is about 3000 songs. Therefore, i know this is a problem with windows media
player and not my t.v., network or computer. This is a problem because i don't want to play all my music, just my playlist. Short of making a separate folder with duplicate files in it for each and every playlist i want to play in this manner(which
is not only time consuming and tedious but takes up space on my hard drive) how do i remove this limitation or otherwise get around it? Thanks!
P.S. Out of curiosity, why does this limitation exist and what causes it?

when i tried this using windows explorer instead of windows media player it worked just fine, and this was with all the music on my computer which is about 3000 songs.
Hi,
According to your description,you said that you used windows explorer.Did you share 3000 songs with your TV?
If so,I think this method is different with "play to" feature.
Also,we haven't found any limitation with Windows media player.
Regards,
Kelvin Xu
TechNet Community Support

N9 and problem with pdf-files

The problem is: I download an pdf file from internet. Filename is containg skandinavian characters which are converted as "%D6 etc." When I try to open the file with N9 I get an error similar to: "file is corrupted, can not open the file". Yet the same file works fine with Nokia C5-00 and with my Macbook laptop. Any idea how to fix this problem?

is the device actually sold in your country of origin, or was it imported.
not that it should really matter, but sometimes could be an issue.
you could also try to rename the file and then try to open it.

BBM5 and problems with 2 x devices

Similar Messages

Maybe you are looking for