BBP_GET_STATUS_2 only works when entering SC number

Question

Hi all.
SRM 4.0.
I am seeing some strange behaviours in my system these days. The job BBP_GET_STATUS_2 is set up in batch to run every 5 minutes, but now I am seeing issues where the documents are not properly updated in SRM.
The case is that in the user's Goods Receipt screen they have the list of purchase orders that are relevant for GR - once the GR has been posted, the PO will disappear from the screen. However, nowadays many POs do not automatically remove themselves from the users' GR screens. When I run the job BBP_GET_STATUS_2 manually and entering the SC number(s) everything works. So it seems the job is not working very well if no SC numbers are maintained in it.
Has anyone else seen this type of strange behaviour? It seems strange to me that this should not be working in batch runs where it would make no sense to type in the SC numbers.
DM

Answer 1

Hi there.
I have a batch running every 5 minutes with the steps
CLEAN_REQREQ_UP
BBP_GET_STATUS_2
and the spool list tells me:
Update Successful
    ...            6.466  Data Records Updated (SC Rows)
    and                0  Data Records Created (References)
So this should be fine, right? But it is still not removing the purchase orders from the GR screen after this. What could be causing this?