BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

Hi,
We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
Please advice.
Regards,
Ram

Hi Ramprashanna,
Please see Notes
Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
Note 672764 - Shopping cart monitor: Display of deleted shopping carts
In this issue.
Regards,Nishant
Please reward if this helps.

Similar Messages

Shopping cart status of 'awaiting approval'

Hi Everyone,
All Shopping Baskets that are rejected by the approver are entering the Order raisers Shopping Basket status report with the status wrong displaying as Awaiting Approval . On previous versions of SRM, the status would be set to In Your Inbox]. This issue is with this header status only as the line items for rejected Baskets does show rejected.
Any help is welcome. I am on SRM 5.
Bye.
Gordon.

Hello,
Actually, system behaves in the following way:
- A shopping cart is created and goes to approval;
- Approver rejects the cart and the workitem is send back to requester inbox in order to accept the rejection or change the cart and resubmit it to approbation;
- If requester checks the cart (Inbox or BBPSC04), its header status will be "In your inbox";
- If someone (administrator, for example), checks the cart via BBP_MON_SC transaction (Monitor Shopping Cart) before the requester acceptance/changes, the shopping cart status will be "Awaiting approval", since the cart is still in approbation process.
I hope this information helps.
Kind regards,
Ricardo

Change Rejected Shopping Cart

Hi,
One of the users has created a shopping cart and the Approver has Rejected the Shopping Cart. The User is having BBP_WFL_SECURITY attributed value to LOW.
The Rejected Shopping Cart Status at header Level is Shoing as Awaiting Approval and at Item level it is showing as Rejected.
When the User Clicks on the Item Details they are able to see the Change Button and when they are trying to change the Shopping Cart they should be able to change the Quantity, Price, Required On date which is not happening.
Here are my questions
1. Why the Rejected Shopping Cart Header Status is shown as Awaiting Approval even thought it is rejected by approver?
2. When ever the user is trying to change the Rejected Shopping Cart why is it not allwoing them to do the same?
Is there anything that needs to be looked out apart from the BBP_WFL_SECUR_BADI(this is inactive)?
Regards,
Satya

Hi,
I guess the task is not general task.
Please find the task ID( like TS10407972) and open it in transaction PFTC.
Menu Additional Data -> Agent Assignment -> Display
If the task is not general task, please set it as general task.
The system admin can handle the workitem already created with no agent.
Go to transaction SWI2_ADM1 and forward the workitem to responsible person.
Regards,
Masa

Shopping Cart status stays as "Awaiting Approval"

Hi Gurus,
We are using the No Approval workflow for Shopping cart creation.
But on creation, the shopping cart stays in "Awaiting Approval" status.
We are trying this out in IDES SRM 5.0 system.
Can anyone please let us know where to look for the cause of this issue.
Appreciate your time and effort on this.
Thanks
Srini

Hi Srini,
Please apply the attached notes to your system:
1019974 Notification: WFL Error when an automatic PO was
1125441 After a SC was deleted, no Notifications to the
1019264 Notifications triggers WFL errors
1136609 Wrong Errors in case of Notifications
1107955 Incorrect Purchase Order Errormessages cause
Have you setup the customizing SPRO in Cross-Application Basic Settings > SAP Business Workflow > Define Recipient of Notifications?
Regards,
Peter

Approved shopping carts not displayed in shopping cart status report

Hi Gurus
we are facing an issue in shopping cart status report. When the approver selects 'Approved by me' in shopping carts status report system is not showing any list. There are number shopping carts approved by the user . Other selection like selection period, status , completed indicator were selected properly. But if the approver selects 'Rejected by me' the system is showing all the shopping carts approved, rejected, and awaiting approval related to the approver.
This is happning with one user only. We had checked user authorization and parameters and every thing is fine . Aslo compared the same with other users for whom this report is working fine . We are in SRM 5.5 extended caassic senario.
Any suggestions/solutions on this
VB SAS

In olden days of SRM , we forcily assign account assignment for PR which do not have accounting data in the PR to create a successful SC in SRM and remove the account assignment while creating a PO in the backend.
but since your in SRM 7.0
and also you made ensure that your PR has account assignment but it is not sitting in the cockpit.
and your shopping card trying to create a PO and failed right?
since it has incomplete data , how PO is creating. How system can create a PO without vendor.
escalate to SAP bvia OSS message
BR
Muthu

Rejected Shopping Cart cannot be changed

Hi Gurus,
I am facing an issue with rejected shopping cart. Rejected shopping cart cannot be changed. Change button is visible but after clicking, it shows all the fields in display mode. Do you know if there is any OSS note for this issue for the support pack- SAPKIBKT14 ( SRM 5.0)?
Thanks for help
Regards
Kapil

Is the entire cart rejected or just one item?-> Entire cart rejected
Is there a workitem in the inbox of the requester to accept the changes? -> There is no work item in the inbox of requestor to accept changes. There is no Accept changes button either in the check status transaction
Are you trying to change the cart via inbox or check status?-> Via Check status
Do you have the status 'in your inbox' for the cart?-> No status in the Approval inbox. But under Messages it shows- Mail: Shopping cart 1000001582 was Rejected
If not, then please check the workflow log for any red lights. (SWI6)-> No red lights in SWI6. Everything is green
This is what it shows-> (Sub)workflow created->No errors
SWD_API_ADHOC_EXTENSION_STORE-> No errors
Work Item Submitted for Execution->No errors
Work Item Submitted for Execution->No errors
Regards
Kapil

Shopping cart status I111 - Item in transfer Process

Hello Experts,
I have one issue in which enduser had created a shopping cart and now its approved but no follow on document is generated.
I checked in the application monitor : I saw the item status is "Item is in Transfer in Process'.
When i run the report BBP_ALERT_SB_NOTTRANSFERED. now the status changes from I111 to I1112. "error in transmission'.
Please guide me how i can repost the document so that follow on document will get generated.
I am in ECS scenario with SRM 7.0
Help will be appriciated.
Thanks
Smriti

HI Masa and the experts.
I have checked the BBP_PD for the Shopping cart and the Item data.
My finding are :
BE_LOG_SYSTEM : VLBSRP300 " This is my SRM - SRP(Production) System and the client
BE_OBJECT_TYPE : BUS2201 " Again this is the PO business object
BE_OBEJCT_ITEM : Blank
BE_OBJEC_ID : 1 "
But there is no PO created .
When i ran the report BBP_ALERT_SB_NOTTRANSFERED. then my Shopping cart status changed from I1111 to I1112.
Now please let me know how i can process my shopping cart to create follow-on documents,
Smriti

"Shopping cart Approved but status is Awaiting Approval"

Hi Guys,
We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.
Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.
Please advise.
Thanks,
Sundeep

Hi Sundeep,
Which Service pack level are u in? SP08 or SP09.
We have the same problem for SP08 for Workflow WS1000276 - Value limit with single approver.
Here once the SC is changed, it comes back to the requester.
When the requester accepts the changes, it hangs in awaiting approval state.
I am still not able to find a solution.
Were u able to solve this issue?
Pls share ur solution with us.
Regards
Srivatsan

Disable availability check in UWL on rejecting shopping cart

Dear all,
We are using SRM 7.0 and the portal in an approval workflow for shopping carts. On ECC side we create reservations for stock - materials.
Now we have the problem that in the UWL a availability check is started when the user approves or rejects the shopping cart. This is a problem when he wants to reject a shopping cart, which has been created some time ago and the articles aren't available anymore. In this case an error message is shown:
/sapsrm/cx_pdo_error Document check returned at least one error message. The action can not be carried out. For more details, see message area Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011. Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011.
How can we disable this availability check on approving and/or rejecting shopping carts?
Thank you very much for your help.
Best regards,
Thomas

You may wish to post your question in the SRM forum for quicker assistance or open an OSS message at service.sap.com to see if they can assit you.
Depending on your SRM scenario EBP / SUS you can configure your approval mgt at different locations.
http://help.sap.com/saphelp_srm2007/helpdata/en/b5/ac2d308f154a7bb1bc60c98b6fa1d9/content.htm
Process Level Evaluation
Approval with Completion
Approval
Approval Workflow Features
Offline Approval
In the portal the UWL is mapped to the Workflow so you may be in a position to adjust the Business Workflow for your situation. Have a chat to yoru ABAP'ers or SRM/Workflow specialists in your company.
Just a question. Is there any reason why you cannot manage the shopping cart and remove the entries in error then reject it? It may well have been that those entries cannot be rejected because they have already been issued/receipted/invoiced - again this depends on the status of the W/F for the specific cart. I would imagine if you outright disabled the approval check your situatation will bring other challenges.

Rejected Shopping Carts in Wrong User Inboxes

Hi All,
We recently installed a SAP Note 790027 Header status shown as "Awaiting approval" for rejected cart
After that we started seeing that all Rejected Shopping Carts were visible to all users.
I do see a note to fix similar issue 964132 ...Let me know if someone has all tried above SAP Note.
The only difference I see is Note refers to n-step BADI workflow and we use custom WorkFlows.
Can you suggest how to debug/resolve this issue?
Thanks,
Nikhil

Hi Nikhil,
What is your workflow?
Let me tell my understanding of your issue and solution :
This task 10407972 TotRejectSC Change Rejected Shopping Cart is the one which sends this text when a SC is changed or rejected.
"Your shopping cart '&REQREQ.DOCUMENTNAME&' was rejected. Please edit it."
and this should have been there in your WF template to trigger this message
Is this the message you are getting.?
So, the OSS note you have mentioned 790027 suggests us to make this task as general which will be applicable to all users.
Change the option to 'General Task'. Click on Transfer. The 'General Task' will be set to the task TS10407972.
My suggestion was to change this for your particular users and try.
This note is a consulting note where we have to do changes manually. I dont see any download corrections attached to it.
Cheers,
Sridhar.
Please award points for useful answers.

Insert column into shopping cart status screen

Hi,
I need to insert a column into the shopping cart status screen table control( search results).(BBPSC04).
Can u pls let me know whether i can achieve this by adding an append structure or standard screen modification?
Cheers
Rajeev

Hi,
Instead of modifying the std structure,try modifying the corresponding template of the service.
BR,
Disha.
Pls reward points for useful answers.

Missing print preview icon in Shopping Cart status srm 5.0

Hello,
Some users don't have the print preview icon in the shopping cart status.
I checked attributes and authorization, but that isn't the problem as far as I can see.
b/c some users have this problem and others don't I don't have any idea what the problem might be.
every idea is welcome!!
thanks in advance
Jan Holland

Dear Poster,
As no response has been provided to the thread in some time I must assume the issue is resolved, if the question is still valid please create a new thread rephrasing the query and providing as much data as possible to promote response from the community.
Best Regards,
SDN SRM Moderation Team

Availability check on rejecting shopping cart in UWL

Dear all,
We are using SRM 7.0 and the portal in an approval workflow for shopping carts. On ECC side we create reservations for stock - materials.
Now we have the problem that in the UWL a availability check is started when the user approves or rejects the shopping cart. This is a problem when he wants to reject a shopping cart, which has been created some time ago and the articles aren't available anymore. In this case an error message is shown:
/sapsrm/cx_pdo_error Document check returned at least one error message. The action can not be carried out. For more details, see message area Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011. Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011.
How can we disable this availability check on approving and/or rejecting shopping carts?
Thank you very much for your help.
Best regards,
Thomas

Hi Thomas ,
Try to implement in driver badi. It work for budget check. I have no demo system and can't verify it. Hope it will help you.

Problem with shopping cart status

Hi Experts,
We are implementing SRM 5.0. When i create a shopping cart for services, it creates purchase requisition in the backend but the status of shopping cart, 'Purchase Requisition Created', is not getting updated in SRM. But when I modify and save that purchse requisition in the backend, only then it updates the shopping cart status. I'm also using CLEANUP_REQREQ_UP and BBP_GET_STATUS_2 programs as background jobs.
Kindly help me in solving this issue.
Regards,
B.Siddhesh

Hi,
This issue is resolved now.
The problem was when service PR is created from SRM on R/3, the system fails to create entries in table ESLH. To resolve this issue we implemented note 922372 and its working fine now.
Regards,
B.Siddhesh

Add an approval to shopping cart whose status is awaiting approval SRM7.0

Hi All,
In one of my requirements i need to add an approver to a shopping cart which is on status awaiting approval programmatically in SRM7.0.
1. Is it possible to add an aprrover to shopping cart whose status is awaiting approval programmatically.
2. If yes, please guide me the steps or classes and methods are used to do this.
Thanks in Advance.
Best Regards,
Krishna

Hi Saravanan,
I am sorry for delayed response..
Requiremnet:
Need to add approvers manually to the shopping cart which is on awaiting approval status.
The code flow follows as below:
1. as the workflow already started for this shopping cart so we have interrupted the shopping cart with belwo method
          CALL METHOD /sapsrm/cl_wf_adv_facade=>interrupt_process
            EXPORTING
              iv_document_guid = lv_new_guid ( shopping cart guid)
2. instantiated the object for the class /sapsrn/cl_pdo_bo_sc_adv, to its constructor i have passed values work item id generated in above process.
3. added an approver manually to shopping cart using method of above said class /sapsrm/if_pdo_do_apv_ext~add_approver.
4. if i skip the execution of method /sapsrm/if_pdo_bo_sc~order, i am able see all the approvers added manually but the status is "In your Inbox"
5. if i execute the above said order method, all the approvers added manually are lost.
Question:
1. Please suggest me the sequence of methods called are correct?
2. As per my understanding complete workflow is restarting, so it is losing all the manual approvers if i am wrong suggest me, Is it not possible to have previously added manually added approvers even after ordering the cart?

BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

Similar Messages

Maybe you are looking for