BBSM clients cant browse the internet

Problem : BBSM clients cannot browse the internet
Network: (INTERNET)----ROUTER(NAT)----(externat)BBSM(AtNatMP)---trunk---SWITCH(3750)-Clients
From the BBSM server I can browse the internet. From BBSM I can ping network components . When we add users to the 3750 switch, open a browser, authorization is ok. BBSM Connected. But then a screen comes up âYou are connected to the internetâ¦â¦However, the internet address you requested was unavailableâ¦.try another URL ) â . From the computer connected to the switch, I cannot ping www address ping time out but I can resolve dns-to-ip. Forwarding DNS configured.
I configure BBSM (step by step) in Laboratory because I have some error in clients install site.
Where is my mistake? Please Help.

Refer to the troubleshooting section of the Cisco BBSM 5.2 User Guide for more information which may fulfil your requirements
http://www.cisco.com/en/US/docs/net_mgmt/cisco_building_broadband_service_manager/5.2/user/guide/use52_05.html

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== Issue
==
I have another kind of problem with Firefox
== Description
==
While I was browsing the internet suddenly nothing would happen when I clicked a link. Upon closing and opening firefox and trying to load a web page it said "the proxy server is refusing connection. Firefox is configured to use a proxy server that is refusing connections."
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== This happened
==
Just once or twice
== In the middle of browsing the Internet
==
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Exif Viewer 1.55 true [email protected]
Java Console 6.0.18 false
Java Quick Starter 1.0 false [email protected]
Microsoft .NET Framework Assistant 1.1 true {20a82645-c095-46ed-80e3-08825760534b}
FiddlerHook 2.2.8.2 false [email protected]
Torbutton 1.2.5 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.places.importBookmarksHTML false
browser.places.smartBookmarksVersion 2
browser.startup.homepage www.google.ca
browser.startup.homepage_override.mstone rv:1.9.2.7
browser.tabs.warnOnClose false
extensions.lastAppVersion 3.6.7
general.useragent.extra.microsoftdotnet (.NET CLR 3.5.30729)
network.cookie.prefsMigrated true
network.security.ports.banned 8118,8123,9050,9051
places.last_vacuum 1279480436
privacy.cpd.cookies false
privacy.cpd.sessions false
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 0
security.warn_viewing_mixed false
== Firefox version
==
3.6.7
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 (.NET CLR 3.5.30729)
== Plugins installed
==
*-Adobe PDF Plug-In For Firefox and Netscape
*Default Plug-in
*Shockwave Flash 10.0 r42
*Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
*Next Generation Java Plug-in 1.6.0_18 for Mozilla browsers
*Npdsplay dll
*DRM Store Netscape Plugin
*DRM Netscape Network Object

Calvin W.:
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