BC free 5 Free hosting sites

I have had CC for 9 mo now and never recieved my 5 free sites from BC I have worked with suport with no success at all all they keep doing is sending me emails they are working on it I have gave them my info twice now but still working on it this has been going on for awhile now so im out of options at this point.  Everytime I hit Launch Site its wants me to sign up for CC and I have logged in with my Adobe ID and everything any HELP would be great thanks DISCOURAGED 

Hi,
It might be that your Adobe ID may not be fully sync. 
Please reach BC accounts so they can confirm your account + the Adobe ID you are attempting to use. 
- http://www.businesscatalyst.com/contact
Kind regards,
-Sidney

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