BCM call flow architecture with detailed description of all the components

Hi Experts,
Please provide me BCM call flow architecture and detailed description about all the component Eg. When a customer calls on xxxx number call hits to IVR and than as per customer DTMF routed to available agent. In that call what are the components that participate and what is there roles. Is there any architecture diagram that can explain all the functionality?

Hello Raman,
Start with SAP BCM 7.0 SP6 Basic Installation Example document, on Service Marketplace. That document shows voice routing paths and explains the main functions for every component. The component functions are also touched in Master Guide and Security Guide, also on Service Marketplace.
Kind Regards,
Tomi

Similar Messages

Cannon 8800F not working with OS X yosemite 10.10.1 . I have downloaded the latest drivers and firmware from Canon. I called Canon for support and went through all the checks , but, still my iMac did not see the scanner. Any new ideas?

cannon 8800F not working with OS X yosemite 10.10.1 . I have downloaded the latest drivers and firmware from Canon. I called Canon for support and went through all the checks , but, still my iMac did not see the scanner. Any new ideas?

Have you done any of the following?
http://support.apple.com/kb/PH18614 OS X Yosemite: Reset the printing system
Repaired permissions & restarted your comp after the installations of the drivers?
Sometimes, installing the GIMP drivers help with printing issues: http://gimp-print.sourceforge.net/MacOSX.php
What to do when you can't print
=============
not working with OS X yosemite 10.10.1
Per your profile
Mac OS X (10.7.3)
Conflicting info: Please update/correct your profile so that you can receive the correct troubleshooting suggestions. This will assist the users in trying to help you. Thank you.

I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square but never downloads.

I don't understand what's happening with my Music. All the songs that I purchased, that were previously on my phone, now show up with a Cloud next to them, but I can't play them. If I touch the Cloud, it turns into a red square, acts like it's downloading (which I can see happening in iTunes), but never downloads. The Cloud just stays there.
I've sync'd my phone, I've turned it to "show all music" in Settings, I've drag and dropped the songs/albums onto my phone again. I feel like I've tried everything I've seen recommended, but nothing works.
I've purchased a lot of music from iTunes. It should be there. What's going on?
P.S. Same thing happening with my purchased books. Ugh.

Once you successfully add you iTunes library to iTunes Match, you go to Settings>iTunes & App Store on your iOS device and turn on iTunes Match. Your iTunes Match library will then appear on your iOS device.

Same user with administrative rights on all the servers in single domain versus domainadmin as a part of administrator group in all the servers

same user with administrative rights on all the servers in single domain user as a part of administrator group in all the servers:
same user is configured as administrator on all the servers in one domain at windows 2003 server. Should this user be made part of domain admin and then this can be set up in the group of administrator for all the servers.
How this is technically different?
If same user is set up as an administrator on all the servers in domain, will it have the same access on all the files as a domain admin user?
dhomya

If the account is not admin on the domaincontrollers and the account is not member of domain admins or any other privileged AD group, the account has only user privileges on AD and thus cannot perform actions like creating and managing accounts,
groups, OUs,policies, sites, ...in other words cannot potentially ruin Active Directory.
I think that is a pretty big difference.
In fact, it is bad practice to perform you daily server management with an AD privileged account.
In regards of file access. The domain administrator will be just an admin, and thus has the privilies assigned to the local admin group, just as any other admin. But if it are different accounts they might be member of different groups assigning different
privileges. Always be carefull when assuming resulting privileges will be the same.
MCP/MCSA/MCTS/MCITP

When I open a photo with Preview, it opens all the photos I have viewed previously. How can I prevent that, other than manually clearing the list after each time?

When I open a photo with Preview, it opens all the photos I have viewed previously. How can I prevent that, other than manually clearing the list after each time?

Close the pictures before you quit Preview. Cmd-opt-q will close all windows and quit. cmd-opt-w will close all windows and not quit.
Or, Disable automatically opening files that were left open in General System Preferences

TS1424 I bought an album that also came with music videos. All the songs downloaded properly, but none of the videos. Next to them it said Stopped-Error 3150, I tried to restart the downloads and now most just say Stopped, some say Stopped-Error 8003. Hel

I bought an album that also came with music videos. All the songs downloaded properly, but none of the videos. Next to them it said Stopped-Error 3150, I tried to restart the downloads and now most just say Stopped, some say Stopped-Error 8003, which means Network issues, but after checking, I found there are no issues with my network. Help?

I am having this same problem with my brand new Mac Pro. It seems to be tied to the computer awaking from sleep (no I am not leaving the iPod connected while sleep... I am referring to waking the computer from sleep and then connecting iPod as opposed to restarting the computer and then connecting the iPod). In other words, if you are getting this error message, try ejecting the iPod, restart your computer, then connect the iPod and see if the error message goes away. For me it does, but I only get one shot at it, if I eject the iPod and then reconnect it, the error message returns. This happens on both iPods I have. I have rebooted (hold menu-select) and gone to disc mode (hold select-play) and the error message remains. The only way it goes away is to reboot the computer, then I get one shot at hooking up an iPod.
I NEVER had nor get this error message when I connect to the Windows PC that I started with. Perhaps the iPod does not like moving from PC to Mac?

Call Tcode S_alr_87013560 with input values when execute the workitem

hi all
My requirment is to call report S_alr_87013560 with value in input fields ,when user execute the work item .
this report needs input 1 - controlling area
on next screen--- 2- Database profile .
then project ID and cost...
and this is the first activity of workflow definition.
Please advice me on the same.
Thanks in advance.
Deepanker Dwivedi

Hello,
Put whatever you need to do in a method of the BO associated with the workflow,
and then create a task (TS....) that calls that method. Then the step in the
workflow calls that task.
To call a report as you describe I'd guess you'd need to do a SUBMIT with BDC data.
regards
Rick Bakker
Hanabi Technology

How can I stay on the Support communities with out signing in all the time?

How can I stay on the Support Communities without signing in all the time?
Thanks

You will be signed out as soon as you quit the browser, or within around 5-10 minutes of closing the window. The only way to stay signed in is to keep a window open all the time, either working in other tabs, or minimizing it and then going on with something else in a new window. It's a pest, but that's the way it is.

When I sync my ipod classic with iTunes it deletes all the music on my ipod

Hi everyone, I have an ipod classic 160GB and when I try to sync it with iTunes to put things like TV shows ect it deletes all the music off of my iPod (which is over 400 songs) so I have to put it all back on using another program and then when I try to use iTunes again it deletes everything. Sometimes when I put podcasts on it just deletes the music but not the podcasts, or it'll decide to the opposite. Recently it deleted all of my music and videos and just left the podcasts.
Your help is greatly appreciated,
thank you

Hello qz0rz213,
It would seem that iTunes has encountered or developed an issue in the process of trying to sync photos to your device. The best place to start would be removing the iPod Photo Cache (thus allowing for a new version to be created).
Note: Deleting this folder will not remove the original images from your library.
iTunes: Understanding the iPod Photo Cache folder
http://support.apple.com/kb/TS1314
If the issue is not resolved by removing the iPod Photo Cache, the following article goes into further steps that can both help you determine the source of this trouble and eliminate it.
Symptoms
In certain situations, iTunes may display an alert or may be unable to sync photos to an iPod or iOS device. Examples include:
After updating iOS, iTunes displays an alert that there is not enough room to sync photos
This error appears: "The iPhone/iPod touch '[device name]' cannot be synced. The required file cannot be found."
This article outlines steps to resolve these issues.
iTunes: Unable to sync photos
http://support.apple.com/kb/TS3697
Cheers,
Allen

HT1766 hi i just got a brand new iphone 5s i tryed to set it up but it doesnt work. when i plug it in with itunes it does all the back up and restore and when its finished i still cant use the phone as i still ask me to start the set up from the beginning

hi i just got a brand new iphone 5s i connected to itunes to restore all my data from the previous phone. when all the back up is finished i still cant use the phone as it ask me to restart again.... dont know what to do i tryed to restore 3/4 times but again when the restore is completed i still can't use the phone????

Replacements via Apple tech support are usually refurbished units, not new stock, though none of us here can say with certainty what you will receive. But you will not be able to tell the difference between new stock and a refurbished unit, and refurbished units generally go through more extensive testing than do new units, so getting a refurb may well be better than getting new stock.
Regards.

Sending an Email with an attachment for all the Customers

Hi friends,
How can i send an email with an attachment to the customers email address.
the attachment will be in doc format.
the data which i am sending must be in a TABLE format
withe 5 columns.
Having an Header
and each column with a column heading
Please guide me.
Thanks in Advance,
Ganesh.

http://www.sap-img.com/abap/sending-email-with-attachment.htm
Sending mail to an external maild with PDF attachment.
Creating a PDF attachment and send it via Email
Sending E-Mail from ABAP - Version 610 and Higher - BCS Interface
How to send a ttachment with email.
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/snippets/abap-Sendthespooldatatoanemail+address.
https://www.sdn.sap.com/irj/sdn/wiki?path=/display/snippets/convertSpoolrequesttoPDFandsendase-mail
Friend just have a look in the forum itself, there are many posts for ur query, you definetly get exact solution no need to wait for answers/solutions.
All the best

HT201302 i synced my computer (windows) with my iphone but ALL the photos on my computer are now on my iphone and I have no memory left. How can i delete them?Help!!!

Please help! I wanted to install a more recent version on iphone. I have an ipone 3Gs. So wehn doing that my compuer synced all the photos on my computer (loads) and now I have no space leftr on my iphone. Also - all my muisc seems to have disappeared from my iphone and I cannot re sync it as I have no space left.
How can I unsyncalll the unwanted photos?

Please read this article about how one goes about syncing mobile device with itunes.
http://support.apple.com/kb/HT1296
good luck!

I can barely hear my ringer or Siri with my volume set all the way up.

I can barely hear my ringer and it's turned all the way up. I can't hear Siri at all but I can visually see that it's working. The ringer is completely silent when I turn the volume down two bars.

Tap Settings > General > Reset > Reset All Settings. If that doesn't work, create a backup then restore AS NEW. If it still doesn't work after restoring & wiping everything off, take it to an ARS or call tech support to get it replaced. Don't worry, all of your info will be backed up if you follow the steps in http://support.apple.com/kb/HT1766

REST url to get titles and description for all the lists in HOST WEB.

What should be the REST url to get specific prperties for all the list in host web for SharePoint Hosted Apps.

Hi,
We can use the REST URI below:
http://myAppweburl/_api/web/lists?$select=Title,Description
More information:
How to: Complete basic operations using SharePoint 2013 REST endpoints
http://msdn.microsoft.com/en-us/library/office/jj164022(v=office.15).aspx
Best Regards
Dennis Guo
TechNet Community Support

HT201210 been trying to restore ipod touch for days after updating itunes. keep getting error #9. Tried it on 2 computers, with vista + XP. tried all the solutions posted. nothing is working. Thanks Apple. Didn't have this problem before updating itunes!

Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?

Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

BCM call flow architecture with detailed description of all the components

Similar Messages

Maybe you are looking for