BD-ROM Drive no longer playing CDs

Hi, ive had my hp pc for over a year and a half and all of a sudden it has stopped reading or writing just cd's, it plays blurays and dvds fine but when i insert a cd it will not even play or recognise it but instead the drive starts to make a clicking sort of sound, can someone please shed some light on why this is happening...please dont ask the usual questions because im a good experienced self-taught computer user
thanks

Since I know nothing about your system - the usual questions - I'm a bit stymied. BUT this thread is long and through. You should pick up a lead or two or ten.

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Satellite A100-049 - CD ROM drive no longer found

My satellite A100-049 no longer sees my CD rom drive, It won't auto play any discs, and when I double click a shortcut to a program that uses a disc it says 'no cd-rom drive found'.
I've tried updating the driver but I already have the most up to date one. It was fine yesterday, before I installed Norton 360- I don't know if that has anything to do with it. My operating system is vista home premium.
I really need help quickly as I'm going to university in under 3 weeks and the cd rom drive is vital to my course.

Hi Michael
Its very strange that your CD/DVD drive does not work longer after the Norton 360 installation. For me it looks like the Norton 360 has modified some registry keys and therefore the drive malfunctions.
I would recommend removing the CD/DVD drive from the device manager.
Then restart the notebook. After new reboot the windows OS should recognize the new hardware (CD/DVD drive) and should install it again.
Then start the registry and remove the upper and lower filter values from this registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
then reboot and test again!
Good luck and cheers dude ;)

Blu-ray optical drive no longer plays Blu-ray discs. Will play all other discs

I have a HP Pavilion Elite hpe-510y desktop pc. HP product # bv538aa#aba. Optical drive has stopped playing and recognizing Blu-ray discs. All other discs play fine. I didn't notice this problem for awhile because I don't always play Blu-ray discs on my PC. I don't know if their was an update or if the optical drive has just gone bad. I am not sure if its a hardware or software problem. Has anyone else had this problem with this model. Would appreciate any help you can give me in this matter. Thank You. Dennis

Dennis, welcome to the forum.
I suggest uninstalling the drive. You can do this by going into Control Panel / Device Manager / DVD/CD-ROM drives. Right click on your drive and select "Uninstall". Then, reboot the computer. Windows will indentify it and reinstall it.
Please click the "Thumbs up + button" if I have helped you and click "Accept as Solution" if your problem is solved.
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ITunes can no longer play CDs, not sure why

Something very strange. For some reason iTunes no longer will play or import audio CDs. I have never had a problem before this playing or importing CDs - I just imported 3 CDs last weekend.
If I insert a CD, iTunes never even mounts it. If I open the CD by double clicking on the drive, and double click the tracks, iTunes opens but doesn't play the songs: it just doesn't do anything.
The CD drive is working fine. I changed the the default progams for .cda files first to real player then to windows media, and both played the songs on the CD without any problems at all. I then reassigned .cda files to iTunes, but it just won't play.
I have tried repairing both iTunes and Quicktime via add/remove programs, and rebooted many times, but still iTunes will not play the songs from the cd or even show it in the sidebar.
What is also strange is that even though iTunes doesn't show the CD as mounted in the side bar, I can still choose "Eject Disk" from the "Controls" menu and it ejects the CD, so it does appear that iTunes can interact with the CD drive, it just does not seem to read the audio files.
It does not matter what CD I try - even older CDs without copy protection. When I run iTunes diagnostics CD/DVD Drive Tests, I get Green lights for "Audio CD found", "Driver correctly installed", and "Audio CD read successfully", but I get a Red light next to "Unable to access audio CD".
I get the same result with the interal CD drive and my external usb2 CD/DVD burner.
I'm out of ideas and would appreciate any advice or help.
Thanks.

Nevermind, I just did some more searching on the boards and found this topic from someone who had the exact same problem.
http://discussions.apple.com/thread.jspa?threadID=1517728
I stopped TruDirect and everything started working again.
Sorry for the unnecessary post.

Internal dvd drive no longer plays idvd burned projects

My internal dvd drive has been acting strange lately. It will play mass produced dvds but does not play my idvd projects, which it used to do. Anyone know if cleaning will help? If so, can you recommend a cleaner for an imac dvd drive?
If cleaning won't help, am I better off going to apple and having it replaced, or simply buying a compatible external drive? If an external, any recommendations?
Thanks!

You can use any proprietary lens cleaner for a DVD/CD player, except the ones using a liquid.
When you have cleaned the Superdrive, do a bit of maintenance:
Repairing permissions is important, and should always be carried out both before and after any software installation or update.
Go to Disk Utility (this is in your Utilities Folder in your Application folder) and click on the icon of your hard disk (not the one with all the numbers).
In First Aid, click on Repair Permissions.
This only takes a minute or two in Tiger, but much longer in Leopard.
Background information here:
http://docs.info.apple.com/article.html?artnum=25751
and here:
http://docs.info.apple.com/article.html?artnum=302672
An article on troubleshooting Permissions can be found here:
http://support.apple.com/kb/HT2963
By the way, you can ignore any messages about SUID or ACL file permissions, as explained here:
http://support.apple.com/kb/TS1448?viewlocale=en_US
If you were having any serious problems with your Mac you might as well complete the exercise by repairing your hard disk as well. You cannot do this from the same start-up disk. Reboot from your install disk (holding down the C key). Once it opens, select your language, and then go to Disk Utility from the Utilities menu. Select your hard disk as before and click Repair.
Once that is complete reboot again from your usual start-up disk.
More useful reading here:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck
http://support.apple.com/kb/TS1417?viewlocale=en_US
For a full description of how to resolve Disk, Permission and Cache Corruption, you should read this FAQ from the X Lab:
http://www.thexlab.com/faqs/repairprocess.html
Then reboot your Mac and try burning a DVD again.

CD Drive no longer imports CDs in iTunes

I had been successful importing and porting music tracks to my Ipod for a few months then all of a sudden the import bombs in the second or third track of a CD by giving an error message much like when a USB drive is improperly disconnected. Then the drive is totally unavailable until reboot. The I-tunes CD diagnostic runs fine until the end when it again "disconnects" the drive. There has been no new drivers from the manufacturer - Mitsumi CR-4804TE. Searching the Apple support site indicates that this should NEVER have worked but it had and works fine for playing a CD. Any ideas?
HP Pavillion XE783 Windows 2000

This could be a hardware problem, but you might want to try the steps here to eliminate software conflicts from other CD software.

My cd rom drive no longer works,

can i directly connect to another mac to install programs lost when my hard drive crashed?
the time machine replaced the programs however i get a message that the i work program is not supported with this version of os

Yes, go to User Name>Applications>Utilities. Open Remote Install Mac OS X and follow the directions.

CD ROM Drive Issue with a Satellite A215-S7416

Hello,
I wonder if someone can please help me. I don't know why this issue is happening with my laptop, but maybe someone else here has had the same thing.
I don't really use my CD ROM drive all that much, but for some strange reason all of a sudden now it seems like it:
A) DOES read and recognize the material on store-bought pre-recorded CD's (just as it should),
BUT...
B) Does NOT read or recognize material on CD's which have been burned by a friend of mine. By the way, the player in my car DOES read the CD material which was burned on my friends system, so I know that something is on those CD's.
ALSO...
My CD ROM drive no longer seems to give me the option to burn a playlist to a disc. Instead, when I insert a blank CD disc, all I hear is the cycling noise making a continual irritating sound, seemingly forever. It makes this exact same noise when I insert the CD disc that my friend burned for me. But (as already stated) when I insert a store-bought pre-recorded disc, it reads and recoginizes it within 30 seconds, and displays the contents of the CD.
I don't know if this matters, but I just updated to the newest iTunes version (which is the software I use), however I have noticed that WMP is doing the same thing, as well. Additionally, when I ran the iTunes Diagnostics, all that happened was that it just continued doing that ridiculous cyclic thing (with my friend's burned CD). However, when I inserted a store-bought pre-recorded CD, the iTunes Diagnostic worked like a charm.
Does anyone know what's going on, and/or how I can fix this?
Thank you.
PS --- BTW, my CD/DVD ROM Drive is:
D: TSSTcorp CDDVDW TS-L632H, Rev TO02

Try taking a look at this article.
What can I do if my CD or DVD drive doesn't work properly in Windows 7?
It's also possible that the drive is beginning to fail.
- Peter

Installed iTunes and my Laptop no longer recognises CD-ROM drive

I was given an iPod for Xmas, so I downloaded iTunes and installed it on my Laptop. When I opened iTunes for the first time, I got a message saying that I needed to reinstall iTunes if I wanted to burn CD's; that's fine I thought, as I don't burn many CD's and can use another application to do so. Problem is, when I go into "My Computer" my CD-ROM drive is no longer there and I can't use it play CD's or games. I had to do a system restore in order to get my CD-ROM drive back. I've tried installing iTunes 3 times now and exactly the same thing happens each time.
Obviously, I need my CD-ROM drive and I can't use my iPod without having iTunes installed on my Laptop. Does anyone know what could be causing my problem? Or any way around it? Any response would be greatly appreciated. Thanks.

Hi,
We have this problem also!!! The removal of Itunes and Quicktime certainly resolves the problem regarding installation but what's the point if you then can't use your CD drive. We also have a 30gb Ipod and are regretting our purchase. My daughter bought a Zune by Microsoft which is fantastic, used on a different computer... starting to think that we should have done the same.
CAN ANYONE HELP WITH THIS PROBLEM... APPEARS TO BE MORE AND MORE COMMON WITH OTHER PEOPLE.

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?

I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view.

My acer 7535-5020 no longer recognizes my cd/dvd rom drive

My acer 7535-5020 no longer recognizes my cd/dvd rom drive-I am ready to scream! I cannot afford the tech prices as I am disabled but I cannot find anything to cure this sick puppy. Help please!!!

check inside BIOS whether your ODD can be detected, if cant be detected must be connection cable or HW issue
if still able to detect in BIOS, try to run basic troubleshoot regarding ODD
https://support.microsoft.com/en-us/kb/314060/en-us?wa=wsignin1.0

Playing DVD+RW discs in DVD-Rom drive

I've got a Toshiba SD-M1222 DVD-rom drive. I recently bought a new separate domestic DVD+RW machine.
Discs recorded on the DVD+RW play back no problem in my other domestic DVD players, but when I try to play them in my DVD-Rom on the PC, I get a 'disc not recognised' message, even though I have set the recording up to be compatible with other players.
Is there a way I can get DVD+RW discs to play on this DVD-Rom drive?

Hi
Sorry but there is no way to change it. Those are two different formats. I have the same situation with my Satellite.
If you want to have more information about DVD formats google a little bit around.
Bye

Dvd Rom Drive in a Satellite 4030 cds???

I have an old Toshiba Satellite 4030 cds.I would like to know if i am able to install a dvd rom drive into this laptop. If yes which models would fit this machine.
Thank You
PB

Hi Breck,
in my opinion there is no way to upgrade the internal CD Drive to a DVD Drive because the CD Drive is fixed mounted and could only replaced by the same model!
Only an external solution like USB or PCMCIA would fit!
Sorry!
Rudi

Upgraded to v. 6.0.1, can no longer burn CDs. Details below. Please help!

Like many other users, I can no longer burn CDs since my recent upgrade to version 6.0.1. I was able to burn CDs with no problems before this upgrade, but now when I click "Burn Disc", iTunes freezes with no error message. I have to exit out using Ctrl-Alt-Del, as iTunes is not responding.
I have a Gateway Profile 4 with Windows XP Pro. CD diagnostic info is below for both blank and recorded CDs.
Please help this frustrated user!!!!
Here is my CD diagnostics with a blank, recordable CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
And here is my CD Diagnostics with a purchased music CD:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Gateway Profile4
iTunes 6.0.1.3
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: AFS2K (3.1.21.0), CDR4_XP (5.3.2.35),
UpperFilters: pwd_2k (5.3.2.35), Cdralw2k (5.3.2.35), GEARAspiWDM (2.0.4.3),
Video Driver: NVIDIA GeForce2 MX/MX 400 \GeForce2 MX/MX 400
IDE\DiskWDCWD1200JB-00GVA0____________________08.02D08, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskHP_____psc_2205_______1.00, Bus Type USB
IDE\CdRomTOSHIBADVD-ROM_SD-R2212________________1713___, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: TOSHIBA DVD-ROM SD-R2212, Rev 1713
Audio CD in drive.
Found 11 songs on CD, playing time 36:13 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:20:15
Track 3, start time 07:12:17
Track 4, start time 11:10:15
Track 5, start time 14:47:52
Track 6, start time 17:57:30
Track 7, start time 21:50:42
Track 8, start time 25:46:67
Track 9, start time 28:28:45
Track 10, start time 30:18:32
Track 11, start time 33:15:50
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 4 8 10 12 16.
The drive CDRW speeds are: 4 8.
Gateway Profile 4 Windows XP Pro

The answer is in the diagnostic! Go to the Toshiba site (I've been so nice and found the link for you!)
http://www.toshiba-europe.com/storage/Index.asp?page=PFT&nav=ISH_ARC&model=SDR22 12
Try updating your drives firmware. Click 'Firware Updates' on the right hand side of this page, then follow the instructions and download the update, then install. See if that helps. Its worth updating the firmware anyway :P

I need some drivers for my CD-RW/DVD-ROM drive

I have been going through the apple site for a few hours here and I would really like to speak to a human being about this. This is not hard. I have a Pismo PowerBook G3, which I purchased online, used. Wiped the HD when I got it, installed 10.2.8. Updated iTunes to version 6.0.5. I get an error message when I try to burn a CD, missing software or incompatible drive. The drive is an apple brand drive. I am not certain where to find the serial number on it, there are a lot of numbers on it, but it can be provided if someone will tell me where to look. It's not a hardware problem, I can watch DVDs and play CDs, just can't burn. The drive says "CD-RW/DVD-ROM" right on it, and my computer is able to recognize it as such in the system profiler. I am led to believe I am missing a driver(s) that will allow iTunes to burn CDs with the drive.
It'd be great if I could get this on a disc, but if I can just download it from somewhere (willing to pay for it/them!), as long as I can burn it to a disc or download it again if I install a larger HD, that's wonderful. Or, say, I could wait on downloading it until I HAVE upgraded the HD, which I will probably do in the coming year. This would not be as wonderful, but I'm willing to do it.
Please, can somebody help me?

If you can, I'd recommend upgrading to 10.4, as it usually recognizes any 3rd party CDRW/DVD or DVD burner, without the need for Patchburn.
You can check the xlr8yourmac website for reports from Pismo (and other PB) users who have added aftermarket CD/DVD burners to their Pismos, etc.
I too love the Pismo (have had and upgraded at least 10 over the years, some for me and some for family members). The expansion bay was a great idea back in the day. I've found that most if not all aftermarket notebook, a.k.a. "slim" burners fit in the expansion bay. And the Pismo, coupled with Tiger 10.4 (I find 10.4.7 to be outstanding and haven't updated beyond it), is highly usable still today, given that big hard disks and DVD burners and 54g wifi PCMCIA cards (Airport compatible, no drivers needed: e.g. the Motorola WN825G cardbus card) have plummeted in price from a couple years ago. Too bad that compatible RAM is still expensive, as are new Pismo batteries (new, they cost more than many Pismos on eBay!).
As to brands/models, I like the Sony-Nec Optiarc AW-G540A 8x DVD burner (recognized as Master, ID=0 right out of the box, very fast, fairly quiet, priced @ $50-60) because it just works; and the UJ-8xx series DVD burners from Panasonic, which are pretty reliable (and very cheap on ebay if they're older models), because you can swap the faceplate/bezel with the original bezel from the DVD-Rom in your Pismo (if it was a Panasonic model; Apple also used LG drives).
Good luck.

BD-ROM Drive no longer playing CDs

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