BD335i doesn't pick up when disc inserted first time and shows tracks on itunes when no disc
I have a BD335i (SATA) Blueray player / writer installed in my own build high spec machine, running Windows 7 Pro, with latest updates. Ever since I built it the BD player won't recognise a disc when it is first inserted and it takes a couple of tries before it does. I have deleted the driver from device manager and allowed Windows to find the correct driver, but it always has the same problem.
Also in iTunes it shows a number of tracks present, but "unavailable" when there is no disc in.
Hello Warrior,
So basically, the drive is randomely recognizing any disk when it wants to. You have to reinsert the disk several times to get it to react, no matter what type of disk it is.
Could be the lens is dirty, but not so likely on a new drive. IF its newly purchased, I would take it back to the store for an exchange. Those symtoms are of a physically malfunctioning drive, not driver related.
I do not see a firmware update to download from HP either.
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