Bdoc Fail Alert in Microsoft Outlook

Dear All,
We have one query regarding CRM and Outlook integration.
If Bdoc fails to transfer data from ECC to CRM then system should send a e-mail to respective person.
Please let me know what configuration need to be done for the same...
Regards,
RAJ

Hi Raj,
Please state whether some event is triggered when the Bdoc fails to transfer data from ECC to CRM ?
If you are able to capture an event in the system then you can associate it to a workflow or Action and send mail to the user.
In the workflow you can add a send mail step to send mail to Outlook ID.
Else, using Action you can directly send a mail using an FM.
Please check if SMTP settings are properly defined in the system to allow flow of mails.
Hope this helps!
Regards,
Saumya

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