BDP-S6200 Freezing issues: totally disables unit until unplugged # SHAME ON YOU SONY

I am extremely frustrated. I purchased 2 yes 2 new BDP-S6200 players from Best Buy about about two months ago. At first the units were working fine but of course after my return period ends, I start having issues. After doing some research, I see my issue is a frequent problem. Both units literally freeze and will not work at all either by using the remote or pushing the buttons on the unit. I literally have to unplug the devices to get the units "working" again. As a LONG TIME Sony supporter ( televisions, stereo receivers, DVD and BLU RAY players) I cannot believe Sony would allow such products to be Distributed. I contacted Sony support, tried all the "possible quick fixes" and still having issue. I'm now told I have to pack up and ship both units for repair. I could understand if I were the only person having issues but CLEARLY I'm not. Sony's reputation has been severely ruined in my mind. This is an absolute disgrace and I intend to tell everyone I know. So disappointed in Sony!

My BDP-BX620 is also experiencing the same issue.  I purchased one from Costco last week due to this issue and swapped it yesterday for a new unit.  It is just as bad if not worse.  I think Sony has some real quality control issues and is reluctant to address them.  I saw issues several years ago when I purchased a Sony A2020 DLP and it took literally a threat of lawsuits before the issue was resolved.  In this case, I suspect that it is due to totally inadequate tests following the initial design.  My problem specifically is when I watch Dynasty on Amazon.  I have had the unit freeze up at least 6 times today.  Once while everything looked like all is well while watching a selection and other times when I make a selection on the control.  One time, the phone rang and my wife wanted to pause Amazon and she could not.  I disconnected the battery in the remote and that did not fix it.  After I powered the unit off and on it did restart.  I will be returning this product to Costco, probably next week and am very unlikely to trust the Sony brand again.  This is basically Sony's third strike and they are out!  It seems to me that they on the path of ruining what used to be a stellar name.  SHAME ON YOU SONY.  The picture on the SONY was excellent but what good is it if I constantly have to put up with all these problems.  I could easily accept one bad unit but two in a row seems very unreasonable to me.   

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    com.apple.driver.AppleIntelHDGraphics          7.0.4
    com.apple.driver.AppleIntelHDGraphicsFB          7.0.4
    com.apple.driver.SMCMotionSensor          3.0.1d2
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.AudioIPCDriver          1.2.0
    com.apple.GeForce          7.0.4
    com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0b2
    com.apple.driver.AppleLPC          1.5.1
    com.apple.driver.AppleMuxControl          3.0.8
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleUSBTCButtons          220.8
    com.apple.driver.AppleUSBCardReader          3.0.0
    com.apple.driver.AppleUSBTCKeyboard          220.8
    com.apple.driver.AppleIRController          309
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
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    com.apple.iokit.SCSITaskUserClient          3.0.0
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    com.apple.driver.AppleFWOHCI          4.8.6
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    com.apple.iokit.AppleBCM5701Ethernet          3.0.6b9
    com.apple.driver.AppleUSBHub          4.4.0
    com.apple.driver.AppleEFINVRAM          1.5.0
    com.apple.driver.AppleAHCIPort          2.1.8
    com.apple.driver.AppleACPIButtons          1.4
    com.apple.driver.AppleUSBEHCI          4.4.0
    com.apple.driver.AppleRTC          1.4
    com.apple.driver.AppleHPET          1.6
    com.apple.driver.AppleSMBIOS          1.7
    com.apple.driver.AppleACPIEC          1.4
    com.apple.driver.AppleAPIC          1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient          166.0.0
    com.apple.nke.applicationfirewall          3.0.30
    com.apple.security.quarantine          1
    com.apple.driver.AppleIntelCPUPowerManagement          166.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard          152.3
    com.apple.driver.AppleHIDKeyboard          152.3
    com.apple.driver.AppleMultitouchDriver          220.62
    com.apple.driver.IOBluetoothHIDDriver          2.5f17
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    com.apple.kext.OSvKernDSPLib          1.3
    com.apple.driver.AppleHDAController          2.1.1f12
    com.apple.iokit.IOHDAFamily          2.1.1f12
    com.apple.driver.AppleSMC          3.1.1d2
    com.apple.driver.IOPlatformPluginFamily          4.7.0b2
    com.apple.driver.AppleSMBusPCI          1.0.10d0
    com.apple.driver.AppleGraphicsControl          3.0.8
    com.apple.driver.AppleBacklightExpert          1.0.3
    com.apple.nvidia.nv50hal          7.0.4
    com.apple.NVDAResman          7.0.4
    com.apple.iokit.IONDRVSupport          2.3
    com.apple.iokit.IOGraphicsFamily          2.3
    com.apple.kext.triggers          1.0
    com.apple.driver.BroadcomUSBBluetoothHCIController          2.5f17
    com.apple.driver.AppleUSBBluetoothHCIController          2.5f17
    com.apple.iokit.IOBluetoothFamily          2.5f17
    com.apple.iokit.IOSCSIBlockCommandsDevice          3.0.0
    com.apple.iokit.IOUSBMassStorageClass          3.0.0
    com.apple.driver.AppleUSBMultitouch          220.23
    com.apple.iokit.IOUSBHIDDriver          4.4.0
    com.apple.driver.AppleUSBMergeNub          4.4.0
    com.apple.driver.AppleUSBComposite          3.9.0
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.0.0
    com.apple.iokit.IOBDStorageFamily          1.6
    com.apple.iokit.IODVDStorageFamily          1.6
    com.apple.iokit.IOCDStorageFamily          1.7
    com.apple.driver.XsanFilter          403
    com.apple.iokit.IOAHCISerialATAPI          2.0.0
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.0.0
    com.apple.iokit.IOFireWireFamily          4.4.3
    com.apple.iokit.IO80211Family          400.40
    com.apple.iokit.IOEthernetAVBController          1.0.0d5
    com.apple.iokit.IONetworkingFamily          2.0
    com.apple.iokit.IOUSBUserClient          4.4.0
    com.apple.iokit.IOAHCIFamily          2.0.6
    com.apple.driver.AppleEFIRuntime          1.5.0
    com.apple.iokit.IOHIDFamily          1.7.0
    com.apple.iokit.IOUSBFamily          4.4.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          165
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          326
    com.apple.iokit.IOStorageFamily          1.7
    com.apple.driver.AppleKeyStore          28.18
    com.apple.driver.AppleACPIPlatform          1.4
    com.apple.iokit.IOPCIFamily          2.6.5
    com.apple.iokit.IOACPIFamily          1.4
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    marek

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    00:01.0 PCI bridge: Advanced Micro Devices [AMD] RS780/RS880 PCI to PCI bridge (int gfx)
    00:04.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 0)
    00:05.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 1)
    00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
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    00:12.0 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
    00:12.1 USB controller: ATI Technologies Inc SB7x0 USB OHCI1 Controller
    00:12.2 USB controller: ATI Technologies Inc SB7x0/SB8x0/SB9x0 USB EHCI Controller
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    ipv6 288122 24
    ext3 191948 1
    jbd 63179 1 ext3
    uvcvideo 64995 0
    videodev 85100 1 uvcvideo
    media 10565 2 uvcvideo,videodev
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    aes_x86_64 7508 2
    aes_generic 26138 1 aes_x86_64
    ecb 2073 1
    btusb 11385 0
    joydev 9895 0
    bluetooth 150884 1 btusb
    arc4 1410 2
    ath9k 86553 0
    radeon 994864 3
    mac80211 221931 1 ath9k
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    Message was edited by: DocturKnowles

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    Message was edited by: Martek

  • Toshiba L675 Freezing issue

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    Chowdary

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    JP

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    Hi,
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