BDS v7 Install/Upgrade Failure - Error 1722

I cannot get Blackberry Desktop Software ver 7.0 to upgrade from ver 6 or perform a clean install. Everything I have tried results in the same Error 1722 message:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor. Action RegisterBbDevMgrPs64.dll.07D232B6_7904_4970_8... [OK]
When I try to upgrade or install, the installation software appears to run normally and without error until the install 'completion bar' is about 95% done. Then the Error 1722 message pops up, and the install software performs a "roll back' action and closes.
System info:
Windows 7 Home Premium
Service Pack 1
64 Bit OS
Running install from Administrator profile.
Anti-virus turned off
Actions resulting in same Error 1722
- Tried to perform auto Blackberry Desktop Software upgrade from Ver 6 (which ran fine)
- Uninstalled Ver 6, downloaded full Ver 7 install package and tried again.
Any help is appreciated.
Solved!
Go to Solution.

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Cisco VPN client install fails with Error 1722 on Windows 7

Hi,
I am having issues with laptops upgraded from Vista to Windows 7.
Prior to the upgrade they are running Cisco VPN Client 5.0.05.0290. These laptops also have Juniper Network Connect 6.5 and Citrix web client installed. The windows upgrade advisor made no recommendations regarding uninstalling / reinstalling these apps.
I have done an inplace upgade to Windows 7 (Windows Vista Enterprise 32bit to Windows 7 Enterprise 32 bit) and after the install the Cisco client is not working. Uninstalled the client (the uninstall was successful) then reinstalled and the installation fails at Installing Cisco Systems Virtual Adapter - error 1722 there was a problem with the windows installer package.
I have followed the steps for a manual uninstall of the Cisco client and then tried the install again - still not successful. Interestingly (or not) the Juniper Network Connect also fails with the error The Network Connect Virtual adapter driver is not installed properly. This also fails to reinstall after being removed.
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You should be able to install the 64 bit version of the Cisco VPN software
Latest version is vpnclient-winx64-msi-5.0.07.0440-k9.exe
You should download and run MCPR.exe first, to clean out any traces of McAfee products that conflict with Cisco VPN.
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
If there is a problem with vbscript registration on the system - there is a fixit tool from Microsoft for that:
MicrosoftFixit50842.msi
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Dual Install Upgrade Failure

Hi,
Long time Virgin Fibre customer moving to BT at a new address (that sadly cant get VM).
My order for BT Infinity, BT Vision and BT Phone line was made 4 weeks ago to the day, I figured I would give BT a try as I figured all the stories where exaggerations or exceptions (silly me!)
My saga started on Friday gone when my equipment was delivered perfectly on time... broken. The aerial connection on my BTV box was completely sheared off making it unfit for use. I called BT and had a very friendly agent tell me a new one would be sent straight away, no questions asked, and that it would be delivered on my installation date (today).
Along comes my install date, I wake up to a knock at the door at 10, well within my time slot. The engineer comes in, installs the telephone line and then goes to leave. (What about my Infinity you ask?)
The engineer states that whilst he is infinity trained, he doesn't have a job order for it so I will have to wait for another engineer (here we go...). Out of curiosity I call BT customer service and again get a very helpful 'human script delivery system' (lets face it, customer service agent is a bit of a misnomer) who states that I must wait out the remaining 2 hours on my timeslot to see if another engineer turns up.
1pm comes and goes, so I call back. At this point I'm told that my Infinity install has been put on an indefinite hold ("it could be 1 day, it could be 3, it could be WEEKS" according to the agent) with no explanation as to why, beyond it being a "supplier issue". Great, stuck in limbo on the Infinity.
Out of curiosity I also query the BT Vision box that was due to be delivered (that I had received a text and email about confirming delivery today) as Parcelforce have no record. After much hold music (which isn't bad, by the way) I get told there was a problem dispatching it and it will arrive tomorrow (when im at work and will miss it, prompting the 'dance of the package delivery' with parcelforce again)
At this point I genuinely don't know what to do! I have BT customer service telling me a may or may not have Infinity at some unconfirmed point in the future. And I may get a working Vision box that I cant use because my broadband order is on indefinite hold!
Can anyone shed light on this (similar experience/professional help)? I'm submitting a ticket to the Forum Mods as well for good measure but this Internet Limbo I'm stuck in is just insane!
V

Hi and Welcome to the Community!
I suggest this thread:
http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Error 1722 Uninstall Failure - BDS 6.1

Running a Windows 7 machine, and trying to uninstall an old version of BDS (6.1) because I no longer use BB.
I'm getting 'Error 1722 - There is a problem with this Windows Installer package'. This seems to be a common error, but I've yet to see a good solution to the problem.
FYI - THIS DOESN'T WORK: http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-.... I can't get past step one to do a "clean uninstall". I just get the 1722 Error and a rollback of the uninstall process.
Also, I do NOT want to reinstall or upgrade the software, I want to remove it completely. So: How do I strip out all the BB components from BDS 6.1 from my computer?

fellicitya wrote:
Getting a second error now when I retried the download: Error 1316 "A network error occurred while attempting to read from the file C:\windows\Installer\BlackBerry Desktop Software.msi"
Well, at least that one has an actual KB:
Article ID: KB04272 "Error 1316 A network error occurred while attempting to read from the file C:\Windows\Installer\BlackBerry Desktop Software.msi" when trying to uninstall/upgrade BlackBerry Desktop Software
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Several questions regarding an upgrade or replacement hard drive. Short dst failure error.

HP Pavilion DV6z-2100
Windows 7 64-bit
Short-DST failure error
1) I'm wondering if I can upgrade my hard drive to a 1TB and/or a 10,000rpm instead of the 500GB 7200rpm. Would there be any problems for either upgrade? What effect will the rpm's have (5400/7200/10000) and how do I decide which is best for me? Can I change from HDD to SDD? Can I change brands? What size (in inches or cm) must the new hard drive be? (See hard drive info below.)
2) I believe I can access (and open) all my files on the failing 500GB HDD. I want to install a second OS (Ubuntu) on my new hard drive, and I think the best way to do it would be to put Ubuntu on another partition. How would I go about copying my files to the new hard drive without losing any data and keeping my Win7 license? How would/should I partition the new hard drive? I can boot Ubuntu via a flash drive--can I make a Win7 recovery disk if Win7 won't boot?
3) How urgent is getting my files off the short-dst error hard drive?
Hard drive product number:
575476-001
Here's what's listed for hard drives on page 53 of the service and maintenance guide (PDF file):
http://h20000.www2.hp.com/bizsupport/TechSupport/CoreRedirect.jsp?redirectReason=DocIndexPDF&prodSer...
(Apparently PDF file links can't be shortened by bit.ly.)

The following statement is copied from the Maintenence & Service guide for the HP Pavilion dv6 Entertainment notebook. for your notebook.
"Supports all Serial ATA (SATA) 9.5-mm, 6.35-cm (2.50-inch) hard drives".
Any first generation SATA 9.5-mm, 6.35-cm (2.50-inch) hard drive should work without issue. I do recommend that you use the Tune-Up utility in the HP Support Assistant to update your BIOS.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Installing upgrade from CS 4 Standard to CS 5.5 Premium generates errors post install

Hi
This is on a Windows XP SP3 32-bit computer.
Already has CS 4 Standard with an upgraded CS 5.5 Premium installed on it for over a year. Some of the CS 5.5 applications were crashing so am attempting to reinstall CS 5.5. However at the end of the CS 5.5 upgrade install I get the following warnings/errors. CS 5.5 seem to work however. Any ideas?
Thanks
Greg
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 12 error(s), 8 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
          Family: Photoshop
          ProductName: Adobe Photoshop CS5.1 Core_x64
          This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
          Family: InDesign
          ProductName: Adobe InDesign CS5.5 Icon Handler x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Player for Embedding x64 3.1
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: Shared Technology
          ProductName: Photoshop Camera Raw (64 bit)
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeCMaps x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe Linguistics CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobePDFL x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: AdobeTypeSupport x64 CS5
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
          Family: CoreTech
          ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
          Family: Adobe Web Suite CS5.5
          ProductName: Adobe Media Encoder CS5.5 X64
          MinVersion: 0.0.0.0
          This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
          Removing this payload from the dependency list.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging    0X1.3EB3CEP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\DOCUME~1\0gwest\LOCALS~1\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\DOCUME~1\0gwest\LOCALS~1\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at Z:\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {1C9D6B02-8B92-4E40-8B22-37D8C95430F0} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at Z:\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_USLanguagePack\OEM(Seq 74)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed

Creative Suite Cleaner Tool
Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

Error 1722 while installing wireless button driver in Windows 8.1 64 bt

Hi Friend ,
I have a problem while installing the wireless button driver(sp63752), I am getting the error 1722.
I searched for the solution . From some solution I got I installed the update BIOS driver sp66772.
But even after that I am not able to install the Wireless Button Driver. And WIFI button is not working.
My Laptop Model : HP 15-r022TX Notebook
Please help.

Hi Satya14,
Welcome to the HP Support Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I saw your post regarding the error message you are getting and “Error 1722” is a Windows Installer error. Here is a Microsoft Answers link with a couple of potential solutions why they didn't work for original poster it seems to be the general consensus from my research.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Error 1722 when trying to install System Update

Tried to run the install program for System Update 3.14, but keep getting the message "Error 1722. There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action startsuservice.exe Location...\startsuservice.e.c"
I saw another post that suggested the startsuservice.exe file was missing and needed to be copied from another computer, but in my case the file is there and I don't have another machine.
Any suggestions? Thanks

Searching the forum I found another thread, not the one you mention, with a possible solution here.
Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Hello. Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot. I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193).

Hello. Since accepting the upgrade to the current version of I Tunes (11.4) I have been unable to get the application to boot. I receive the message that I Tunes was not installed correctly and Error 7 (Windows Error 193). I have uninstalled/reinstalled I Tunes several times and this has not resolved the issue. I also uninstalled/reinstalled Microsoft.net Framework 4 since this was suggested by Apple support. This also has not resolved the issue.
When I reinstall I Tunes, I get a message that the “Service ‘apple mobile device’ failed to start.” Verify you have sufficient privileges to start system services. I attempted to manually start the Apple Mobile Device service but get a pop up stating, “Error 1053: The service did not respond to the start or control request in a timely fashion.”Unsure what I should try next.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component, such as Apple Mobile Device Support, won't install normally.
In your case I suggest you start with a clean download of the setup file using the direct link. If reinstalling AMDS alone doesn't work try tearing everything down again.
tt2

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126"

I was today invited to upgrade my iTunes when I logged on. Update failed. Every time I now try to open iTunes I get error messages. Second message reads "iTunes was not installed correctly. Please re-install iTunes. Error 7. Windows error 126". I now can't sync my iPhoneand I am worried that if I re-install I will lose all my contacts,calendar, notes, etc.

I too had this problems (Windows 8.1). A few weeks ago after the previous update before this version of itunes, I'd had a problem with the itunes store crashing and at that time I followed instructions to copy QTMovieWin.dll to the itunes folder, which fixed the store crashing.
Today I fixed the problem by:
Delete QTMovieWin.dll from C:\Program Files (x86)\iTunes.
Uninstall ALL Apple Software using Control Panel / Programs and Features. I uninstalled:
iTunes
QuickTime
Apple Mobile Device Support
Apple Application Support
Apple Software Update
Bonjour
Delete the folders:
C:\Program Files (x86)\iTunes
C:\Program Files (x86)\Common Files\Apple
Restart the computer
Reinstall QuickTime
Reinstall iTunes
Everything works GREAT now, including the iTunes store. You will not lose your media files, I got everything back, all my settings, playlists, etc.

Flash Player 11.7.700.169 install errors 1722 Action NewCustomAction1

Hi,
Yet again on mass deployment of Flash updates we are seeing problems. We update all Flash agents via SCCM and SCUP and have recently published the 11.7 update.
A very high proportion of the machines (Windows 7 x64) fail with this in the event viewer:
Product: Adobe Flash Player 11 ActiveX -- Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Windows\TEMP\InstallAX_11_7_700_169.exe, command: -install -msi
You are then left with no version of Flash as it has already removed 11.6.
Based on previous versions with problems I tried deleting any keys related to Flash from HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products and also all of the "Safe Versions" keys. Even after doing this the problem still exists.
Looking for a solid, remote solution as I've got about 8,000 machines to work on. The relevant parts of the flashinstalllog are below:
?=O====== M/11.7.700.169 2013-04-22+08-46-23.494 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallAX_11_7_700_169.exe" -install -msi
0001 [F] 00001041
=X====== M/11.7.700.169 2013-04-22+08-46-23.852 ========
2013-4-22+8-46-37.471 [error] 1226 1062
?=O====== M/11.7.700.169 2013-04-22+08-46-28.501 ========
0000 [I] 00000010 "C:\Windows\TEMP\InstallPlugin_11_7_700_169.exe" -install -msi
0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
0003 [I] 00000011 1
0004 [I] 00000020 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0005 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
0006 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
0007 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
0008 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
0010 [W] 00001036 Software\Opera Software/Last CommandLine 2
0011 [W] 00001036 Software\Opera Software/Plugin Path 2
0012 [W] 00001036 Software\Opera Software/Plugin Path 2
0013 [I] 00000014 C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
0014 [I] 00000015 C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_169_Plugin.exe
0015 [I] 00000024 C:\Windows\SysWOW64\Macromed\Flash\plugin.vch
0016 [I] 00000017 C:\Windows\SysWOW64\Macromed\Flash
0017 [I] 00000022 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
0018 [I] 00000019 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
0019 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl 183
0020 [W] 00001024 C:\Windows\SysWOW64\FlashPlayerApp.exe 183
0021 [I] 00000021 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
0022 [W] 00001106
0023 [W] 00001106
0024 [W] 00001024 C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe 183
0025 [I] 00000012
=X====== M/11.7.700.169 2013-04-22+08-46-41.948 ========

Hi,
For those regarding iSpring user, we spent a lot of time in debugging that too.
here are the pieces we got and hope it helps.
The audio would got cut off once you tried to unload as2 swf. According to the SwfLoader doc, it would try to cut off all resources if possible (including audio object...). And it seems that their new flash player 11.7 would try to forcefully clear out stuffs that it shouldn't
Our hackaround is to call the netstream.seek() to trigger the sound again. Playing sound object doesn't work
Please adobe!! help us to keep our job here. It would be poor for us by just releasing a player without knowing which part of the backward compatibilities that it is about to break but just post a note on the page to say it may break something old.
Thanks,
Venant

Error 1722 when installing 1.4.2_02... 1.4.2-b28 cannot be located

I'm trying to install Java 1.4.2_02 on Windows XP Professional, but half way through I get an error:
Java Update (1.4.2_02-b3) cannot be installed because the base image 1.4.2-b28 cannot be located.
This then leads to another popup: "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected..."
I've seen that some people have had a similar problem, but not identical to this. I'm installing in the default directory, but still the problem occurs. Any suggestions?

I found this on the SUN installation notes.
"Choosing an installation path containing characters that are not part of the system code page - On Windows 2000, XP, and 2003, it is possible to name directories using characters that are not part of the system locale's code page. If such a directory is part of the installation path, then error 1722 occurs, and installation is not completed.
To prevent this problem, make sure that the user and system locales are identical, and that the installation path only contains characters that are part of the system locale's code page. User and system locales can be set in the Regional Options or Regional Settings control panel.
The associated bug number is 4895647."
Cheers
Neil

Issue installing 1.4.2_08 on XP (error 1722 problem with Windows Installer)

First time poster guys, so be gentle.
I have installed this older package on 20+ PCs, but this one is kicking my arse. It makes it through the install and then at the very end puts up:
Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.
I have tried a TON of stuff including uninstalling, re-installing, editing the deployment.properties file, copying that file from a working PC, installing other versions (1.3.X and the latest one that downloads from the frontpage seem to work, but when I go to java.com and test to see if I have java installed, it just closes the browser). I ran it with logging turned on and got the following info.
+=== Logging started: 10/10/2007 13:10:15 ===+
Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action fontchecker, location: C:\Program Files\Java\j2re1.4.2_08\bin\, command: "C:\Program Files\Java\j2re1.4.2_08\\bin\javaw.exe" -XXsuppressExitMessage -jar -cp "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" "C:\Program Files\Common Files\Java\Update\Base Images\j2re1.4.2-b28\patch-j2re1.4.2_08-b03\\FontChecker.jar" -o "C:\Program Files\Java\j2re1.4.2_08\lib\fonts\\badfonts.txt" -w
+=== Logging stopped: 10/10/2007 13:10:51 ===+
The java_install.log says everything extracted and unpacked fine. The jupdate log says that everything worked and ends with:
INFO: Java(TM) Update (1.4.2_08-b03) has been installed successfully on this machine.
But yet I still get an error during the install of 1.4.2_08 and even if a different version LOOKS like it works, it still isn't really working because the java icon in control panel never works and if I go to java.com and test to see if I have java installed it closes the browser. I have also signed in as admin and updated to IE 7.0, so I don't think a permission or browser issue is the culprit. 3 hours of my life gone. Anyone got any ideas?

First you down load the windows inataller from the follwoing url
http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f&displaylang=en
then you down load the offline installation package of j2sdk1.4 and install it
http://java.sun.com/products/archive/index.html

Failed to install Cisco VPN client 5.0.07.0440 on win 7 64bit [Error 1722]

Hi Gurus,when I tried to install Cisco VPN Client 5.0.07.0440 on Win 7 64bit, the system would pop up an Error 1722( Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.) at the last stage of copying files. Then it would roll back .
I had tried to clean the temp files, restart windows installer services, and also re-register the MSIEXEC file. However, it would still pop up the error during the installation. For our company, it is a common issue. So, could you please offer me some advice on this?

Thank you for your reply.
I had checked the software again and found out.
1. The MSI installer package is fine, because I can install the software on another PC.
2. It is not like that, because I can start the installation procedure and run it smoothly until on the 88% of copying files.
For now, I had only found this issue on one PC.
Thanks.

Unable to install Adobe Flash Player 11 ActiveX -- Error 1722

Hi,
I am unable to install Flash Player 11.5.502.149 on Windows 8. The error reported is:
Adobe Flash Player 11 ActiveX -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Nick\AppData\Local\Temp\InstallAX_11_5_502_146.exe, command: -install -msi
We have tried running uninstall_flash_player.exe to try and clean things up but this still fails. Is there a known problem with installing Flash player ActiveX on Windows 8? Flash player Plugin works fine just the ActiveX version which does not.
Thanks,
Nick

Flash Player on IE10 for Windows 8 is delivered by Microsoft; use Windows Update to obtain the latest Flash Player version.

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