Beacause of apple's design bug, I had reversed USIM'S backstop!!

Beacause of apple's design bug and my uncarefully, I had reversed USIM'S backstop When I was bought it jusy for 5 hours yesterday in Japanese Softbank.And now I cann't get it out.
SO,I phoned the apple in today's noon,they told me went to softbank to resolve the problem. But when I went to the Sofwbank at 2 pm,They said they cannot repair it.but………… Softbank and Apple called eachother…….I cannot speak Japanese masterly. AND the final result was that I renew my new iphone with another 23000yin next week.
Beacause of iPonhe's design bug more,my uncarefully little and oher ,I lost 23000yin.
Have any methods ?

Reading the instructions helps. Especially when you've just purchased an expensive piece of electronics.
Everyone gets excited and wants to play with their new toy, but you can't blame a company if you didn't read the instructions!!
With every phone there is two possible ways of installing the SIM, one correct, one incorrect. It is worth reading the instructions for this simple task.

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Greetings again. It is not at all clear how (or whether!) discussions on Apple Support Communities turn into bug reports that Apple might work on. For example, I started a thread at https://discussions.apple.com/thread/3574736 that had a lot of "yes, I saw that bug too". We figured out a non-Apple workaround, but no one from Apple has chimed in and said "we see this and it is now in our bug tracking database".
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They do. From the front page of the forums:
Welcome
Join the conversation. Share tips and solutions with fellow Apple product users from all around the world.
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.
(My bold)

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Beacause of apple's design bug, I had reversed USIM'S backstop!!

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