Beat Audio Stopped Working - HP Pavilion DV7 Notebook PC

My audio stopped working and none of the recommended fixes seems to be working on my laptop.
Any other ideas? Is this because of a driver update issue or ? I would like to keep my beats audio, but if not, doesn't seem like I can even get back to a default sound.
Any advice or help is appreciated. I, like everyone else, uses thsi for watching DVDs, music, You Tube etc. Not to mention can't use for Skype calls anymore either. I know PCs don't last forever, but this is only 3 years old.
Thanks in advance!

Hi,
Please try the following package (Windows 7):
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards.
BH
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Why is beat audio on the HP Pavilion 15 Notebook PC so terrible?

I have had bad experience with audio on HP notebooks previously....
I had a dm1 which had a flawed duel mic/phones mini jack.
Years later (few months back), i was after new laptop. Decided upon a bigger machine, again HP pav. 15. I figured it would be alot better. And really i didnt stop to consider the beats audio element, as it turns out, that was a fail...
Soon after use i discovered that there was alot of post processes happening to the audio; ridiculous compression/limiter with huge dynamic fading in and out trigger by sharp hits. So a big quick hit, which would be at unity (0db) makes the limiter and thus overall gain fade down to 1/3 volume over the space of 10-15 seconds. Some tones and hits wont trigger the limiter. Some will slowly bring the volume up. Its remarkable.
EQ is forced. Lets start with the bass....typical to beat phones, the beatsaudio in my hp pav. 15 adds loads of bass.
Lauching the panel shows some of the processes...on eq the default is seemly nonsensical som faders at 100 others at 50. Putting the bass fader to 0 has little to no effect. I tried to make the EQ 0 across the board, what happens?...silence.
You have to have one fader to at least 1. Either bass, mid, treble, clarity, etc. Having mid on 5 is the closest to bypass as you can get!
Which leads me on the bypassing. You can uncheck use beats audio and opt for standard audio, wow perfect you think....wrong. Click bypass and there is NO BASS WHATSOEVER.
Its clearly done on purpose to make people think beats audio is amazing and you have to use it.
Side issue; even with beats on and faders cranked the loudess output according to mixer is about 50-60%, so wierd. With all the loudness processes its actually quiet.
Again, ridiculous. How its anyone who actually likes music supposed to get on with this!
Movies/vocal/tv etc hardly triggers the comp/limiting at all so you have to really crank the volume..until a particular tone or hit will make the volume fade up.
Beats audio is making all audio terrible and theres seemingly no way around it.
My options are BUY external soundcard for couple of hundred, half lappy value, or find a way via drivers/software to sort it.
I have seen this problem on forums and the suggested fix is to find and edit the xml files beats uses.
I dont know which, but found about 10 xmls in appdata/local/ somewhere. Opening in notepad it shows all the beatsaudio processes n each parameter there in.
I changed all the 'enable' from 1 (on/yes) to 0 (off/no) and generally zeroed everything. Saving is a pain, have to open notepaad as admin then open xml by looking for 'any file', then edit, then save as, again having to select 'anyfile' and replace. Took ages, even copying and pasting the whole text into each xml file.
Thought would be worth it to fix the problem and have a geniune bypass. Not the case.
Its driving me mental. What is HPs problem with audio. Laptops with 10 years ago would be better than this because at least the output would be normal, uneffected audio.
Surely there a way to get rid of beats audio and run standard windows audio?
Or even just a perfected edit of the (correct) xml files to tell the processes to do nothing!
Please help!

Hi @goldenhoovez ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Speaker has stopped working HP Pavilion g6 Notebook PC

I bought this laptop a few months ago and one of the speaker has stopped working. The laptop also heats up alot and makes noise. My laptop is still on its warrenty but I dont know how to contact HP for repair. I have tried reporting on the HP facebook support but didnt get any response. I need to know what should I do.

Please visit http://www8.hp.com/uk/en/home.html
on right hand side top, click "connect with HP" icon, you have options to email HP or call HP.
hope it helps, Good luck !!!!
Regards,
WW
“I am an HP Employee“
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Media activity buttons stopped working on pavilion dv7-1285dx

i can not get the media activity buttons to turn back on( the pressure pad above the keybroad)) . none of the buttons function not even the media smart .

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp58001-58500/sp58226.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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Microphone not working on pavilion dv7 Notebook QG728EA#ABU Windows 7 Pro

Well I am sorry to see no one has yet to reply to my post on my defective laptop. But if anyone at HP support would reply it would be helpful!!!
Also to add now to the microphone fault above and I now experiencing problems with the in-built video camera not working it is the same issues as above as in you have to move the laptop screen backwards & forwards to get to work..i.e. there is fault with the hardware connections matrix for the device.
Can someone please answer my questions!!

This definitely sounds like a hardware issue with the webcam/mic in the notebook. I would recommend calling HP phone support at 1-800-474-6836 to have it repaired or replaced.
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Clicking and stuttering audio on my HP Pavilion Dv7 Notebook

My OS is Windows 7. The audio when Iisten to a DVD or internet radio stutters. I also sometimes hear a clicking sound even when I'm not playing a disc or radio. The problem seems to be only with my speakers--no stuttering or clicks when I have headphones on.
We tried updating the audio drivers, but they all said I had the most updated versions.
Thanks in advance help and suggestions.

freskagirl,
Try the following steps.
1. Open up device manager.
2. Locate your audio driver.
3. Right click and uninstall the driver.
4. Go to the toolbar in device manager and select "scan for hardware changes."
5. After it completes, reboot the notebook.
Let me know if that resolves the issue or not.
Best of luck!
-Kyle
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HP Pavilion p7-1421 Desktop PC BEATS AUDIO not working.

Hi, new here with thankfully my first problem with the desktop in the subject line.
Somewhere along the way, the Beats Audio stopped working correctly. The Equalizer
sliders will not move at all, and the "Test Speakers" button will highlight the left, then right
speaker, but no sound will be produced.
For background, I did install StartDoc, a program that gives one back the original Windows 7 "Start"
button and desktop. Other than that, I have not installed anything, except the reccommended HP upgrades.
Also, the machine is obviously running Windows 8, and I have NOT switched to 8.1.
I see on the Notebook page lots of questions re. Beats not working and solutions, but each user is asked
for the specific model, OS etc. This is why I chose to post a new thread, so that the experts can address
my exact machine.
Thanks in advance,
John
This question was solved.
View Solution.

Hi srv1954,
I suggest reinstalling Beats Audio.
Open the Charms menu, select "Search".
Enter "Recovery Manager" and then select Recovery Manager from the list. Click "Yes "at the User Account Control.
Select "Hardware Driver Reinstallation". Select "Next". Select 'IDT High Definition Audio CODEC".
Select "Next"
Follow prompts to reinstall and reboot your PC.
Jaco.
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Hp pavilion dv7 notebook pc caslexec stop working

hp pavilion dv7 notebook pc caslexec stop working & stop updating..
Please email me at {Personal Information Removed}

Hi,
Please download and run it on your machine to fix:
ftp://15.193.112.23/pub/softpaq/sp5200-52500/sp52110.exe
Regards.
BH
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Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
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HP Pavilion dv6 audio stops working upon inserting headphone

I have a HP Pavilion dv6 Notebook PC with Windows 7 64-bit Service Pack 1 installed. Almost every time that I insert a headphone into either of the two headphone jacks the audio stops functioning and this issue continues even after I remove the headphone from the headphone jack. As a result when I want to play an audio on my laptop I get an error that there is a problem with the driver/sound device. I have the latest IDT High Definition Audio Codec driver installed, i.e. sp59542 ver. 6.10.6381.0. Occasionaly, disabling and enabling, or uninstalling and reinstalling the audio driver would resolve the issue but the problem would happen again upon connecting a headphone to my laptop. I have used two different headphones (differen brands) and the problem continues. From the searches I have done this seems to be a hardware issue and something related to the on/off switch in the headphone jack so I was wondering if HP is aware of this and whether any recall has been made. It looks like there are different symptoms associated with this hardware issue. Any help with fixing this problem would be greatly appreciated.

Hi HP-User22,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion dv6 and audio stops working when inserting headphone. Here is a link to update the BIOS.
I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Have you tried to run a hardware test? Here is a link to do a hardware test. This will test all hardware functions.
Please let me know.
Thanks.
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Hp pavilion dv7 notebook numeric keypad not working

The numeric keypad on my hp pavilion dv7 notebook does not work. I can't get the num lock to work or any of the number keys to respond.

Hi,
While this could be a hardware issue, it's always worth trying the following.
Open windows Control Panel, open Device Manager, expand Keyboards, right click the entry 'Standard PS/2 Keyboard' and select Uninstall.
Shutdown the notebook.
Then unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Note: If the keyboard doesn't work when trying to access or navigate the Bios Menu, then this is probably a hardware fault.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion dv7 notebook, Windows 7: How do I disable an audio jack?

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...I'm still curious as to whether I can receive any assistance regarding this issue.

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any ideas?

Hi jim_douglas,
Welcome to the HP Forums! Sorry to hear about the blu-ray issues. I will be happy to help but I will need your product number?
Find your product number on a notebook:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Pavilion dv7 Notebook starting with Blank White Screen--Help??

I've had an HP Pavilion dv7 Notebook for a couple years now. Today I go to start it up (without the power cord plugged in), and a completely white screen appears. I'm thinking, maybe it's still starting up/working some kinks out. Then I hear the Windows 7 twinkling start up sound that usually happens when you get to your log in screen. So it seems the computer itself is working, but there is zero display on the screen. If anyone has any good advice/experience with this/knows how I can fix it or what I should do, PLEASE let me know! Computer problems are so distressing

I had this problem with my father's pavillion.
There was a broken pin in the screen socket on the motherboard so I guess it was always making poor contact until one day this pin must have broken off completely and the screen would only display completely white.
I inserted a fine solid wire (not multi-strand) into the plug at the right point so that it only just stuck out enough to make contact with what was left of the pin in the socket, whilst being fully inserted into the plug.
I then taped the plug/socket together to make sure it didn't loose contact by coming loose.
Seems to have solve the problem in the short term (but the socket should need replacing for a long-term fix).

HP Pavilion dv7 Notebook PC graphics card issues

I have a HP Pavilion dv7 Notebook PC (Product number: QG704EA#B1A) with an AMD radeon HD 6700M graphics card. Most of my games crash, im always given a graphical error, i experience freezes, lagging and general overheating. This only happens when playing games.
I have done every update Intel, radeon and hp offers and nothing works including bios updates. All my research tells me its just a bad compatibility with the graphics card. Can that really be true? Have i wasted over a thousand euro on just bad hardware??
My warrenty expired already, i had no idea this could happen with a laptop.

hi ,
welcome to HP support
your problem needs some effort to be solved
i can understand your setuation so i will help you
HW problems
>> you may have a cooling system problem check the cooling system
>> use cooling fan program to check the temps
SW problems
>> use a good OS version / i recommend Win 7 Enterprise x64
>> make sure you have no viruses / i recommend using NORMAN malware tool
>> make sure that the system partition (C) has a good free space
>> make sure you are using the latest drivers
>> make sure you have all the drivers available for you
>> VGA driver is very important use the one provided from HP drivers website not from any site even AMD.com
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the left to say “Thanks” for helping!
Mark Th. Antonio
Faculty Of Engineering Alexandria University

Beat Audio Stopped Working - HP Pavilion DV7 Notebook PC

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