Beatle Box Set Didn't Download

Tried to redeem the iTunes gift card Beatles Box Set I was given for Xmas. I have the latest version of iTunes. When I attempted to redeem the gift card, I received a message that stated the gift card had already been remeemed. I cannot find it in my iTunes library or anywhere else on my computer. An iTunes senior technician said it is an engineering problem. It has been almost two weeks since this issue arose and I have not had resolution yet. All correspondence with iTunes support people is done online. I can't even discuss this with a live body. Very frustrated and disappointed at Apple.

Try emailing Apple tech support again, and if they do reply, attach the copy of the receipt that came with the card. (in this case, since you received the gift card as a gift, a gift receipt). This will show that gift card was in fact purchased.
Also, check your iTunes account to see if the gift card was actually redeemed. If it was successfuly redeemed (when I mean redeemed, either content was downloaded or not downloaded), Apple usually sends you the iTunes receipt via email, even if the purchase was made via gift card. If you can't find the receipt, you can also find the receipt via order history on iTunes.
If there is a receipt that just have the Beatles Box set, (which should say "free" instead of $149, since it was redeemed via gift card), there should be the order number. Attach that to the email also. This allows Apple to look up the order quicker.

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Maybe this is too anal, but I was hoping to burn the 75 onto audio CDs in their order/mix of the smaller sets that iTunes had offered. I don't see how I can do that since all I have is 75 songs added to my library on a certain date with no other useful identifier to help segregate them. The track listings and disk # listings apparently only refer to each song's original artist's album (not the iTunes compiled albums).
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I was mainly looking for an easier way of setting up separate playlists to burn the CDs and not have to select & drag individual songs myself manually. The way they're listed now in my iTunes library is alphabetically by song name, even if I sort by "Date Added".
As for their original order, I've seen iTunes sell compilations like these in subsets such as: "Starter Set", "From Deep in the Vault", "Rarities" or similar categories. If the Music Store had a sales reason to segregate them into specific albums, I assumed (incorrectly) that they would stay in their own 'Albums' once I downloaded them all at once.
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(116948)

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Beatle Box Set Didn't Download

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