Beats audio bass distorting sound

I recently bought an HP Pavilion dv6 Notebook PC (A3G61AV), and have noticed that the sound is awful. The bass is way too overpowered. When listening to a song with a bass drum, for example, the other frequency ranges become quieter while the bass is active. Then, they "fade" back in as the bass sound deteriorates. The volume never changes, though.
I've tried playing with the beats audio settings, the windows audio settings, and reinstalling the driver. Nothing seems to work.
Please help!

Hi LinuxBoy,
I don't have a magic answer for you, but I do have a place for you to look to glean some real good general advice on your new Beats Audio setup.  The author does not "solve" individual issues, but the thread is a very good resource for finding out how to use that Audio system and to solve many of the "make it better" issues that we all have when we first encounter this new audio chip.
Beats Audio EQ Setting/ General Sound Advice - HP Support Forum
Good Luck!
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Kind Regards,
Dragon-Fur

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    Beats-Audio - Sound system Enhancement
    Test system
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    Beats-audio
    Introduction - Cave Sound Caper
    Edits 29-Nov-2011
    This is a re-write of this document. 
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    SideBar:  As of 24-Nov-2011
    If you have a dv7t: check on your HP Software and Driver website for a new IDT HD audio driver.  Depending on your model, there may be a new version of the IDT driver, BIOS, and other important updates.
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    Portions of this procedure are "not of my invention".  Full credit will be given later in the Post.  This section explains how to increase the amount of sound coming from the onboard speakers.  It also attempts to give you a bit of control over the kind of sound coming from the speakers that you may not have at the present.  Beats-audio is great; frankly, though - it's made for external powered speakers or headphones... what you get from the speakers on the notebook leaves something to be desired.
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    Sound is quantity “LOW”*
    Sound is absent AND you believe the absence is NOT due to hardware failure.**  See note on iTunes.
    NOTES:
    * If your LOW sound issue is severe, it may ONLY respond to using the Loudness Equalization enhancement, in which case this procedure is not recommended for your use.  The two are not compatible.  See Part Two.
    ** If there is NO sound on your computer, it’s possible that completing this procedure may not result in any improvement.  See Part Two.
    Sound Controls – iTunes, Media Player
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    Sample Rate and bit Depth
    I do not use the suggested Sample Rate and bit depth of 24bit 96000 Hz.  My system cannot tell the difference and defaults everything to 16bits – my recording equipment cannot discern the difference.   My ears lack sample rate sophistication.   I’ve left my dv7t Quad sound, Default Format (sample rate bit depth) at 16bit, 48000 Hz (DVD Quality).  Sounds fine and it’s where most of my crummy recordings are set anyway.  Don’t lose sleep over this one.
    Where’s my Taskbar ICON?
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    For a 64bit system:     C:\Program Files\IDT\WDM\sttray64.exe
    The Original Post and Credits:
    The original procedure and excerpts from that Post follow. Edits have been made to make it easy to read and to follow.  The credits and original link are at the bottom of this page.  My thanks go to JJ and JJ’s HP Envy15.
    From the Original Post:
    Originally Posted by bigcat400
     I find the volume on this machine extremely low. Unless the room is totally quiet I can't hear a thing. Is this normal on this system, or could it be a driver issue? I am running the latest sound driver from HP's web site. 
    From JJ:
    It took me awhile but I now have the sound level about 3x what it was to start with. Try these tweaks:
    Sound Enhancement Procedure 
    Control Panel > Sound > Playback > (Highlight) Speakers and Headphones > Configure
    New Window ‘speaker setup’ > Test (should hear sound L/R) > Next >
               UNCHECK ‘Front left and right’ (if checked) > Next > Finish
    Sound > Playback > (Highlight) Speakers and Headphones > Properties >
                 Enhancements > bass boost > settings > 80 Hz / boost 3db  > Apply
                 Tone Controls > Bass +1   Treble +3  > Apply
                 Advanced > Default Format > 24 bit 96000Hz > Apply
    NOTE:
    After this DO NOT use the Beats control (Fn + B) or it will reset the tone controls.
    HP dv7(t)
    Taskbar > beats-audio panel
    OR
    Control Panel > Beats Audio Control Panel  
            Listening Experience > Graphic Equalizer > Custom
            -1, +8, +10, +8, +9, +9, +9, +8, +9
    Remember that these are suggestions – start here and re-adjust later as desired.
    LEFT SIDE
    Make sure Beats Audio is CHECKED
            Click the “Music” radio (round) button
            65, 65, 85, 65, 65
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    The next section is partially excerpted from the original Post – Remember: JJ’s post was written for HP Envy15 – please adjust your results accordingly.  Edits have been made for readability.
    Control Panel > Beats Audio Control Panel
    Playback > Speakers and headphones > Arrow above Speaker symbol and Select Small Speakers
    Select Equalization> Select 'custom'>
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    My setting values are as follows: left to right;
    -1, +8, +10, +8, +9, +9, +9, +8, +9, +10
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    In iTunes the EQ has a 'preamp' slider which I boost to about +6, this increases the output level while leaving the EQ settings alone (make sure to check the turn EQ on box).
     Windows media player:  you have to raise all EQ levels equally (not too much) to boost without affecting sound quality.
    In general it is not a good idea to use more than one EQ system in an audio signal or you get more distortion, so don't adjust the EQ curves or bass/treble on more than one device.  I chose the Beats / IDT EQ to make the tonal adjustments because it is the audio driver program and preamp that outputs to the speakers, so it should have the best sound quality.
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    Finally, when you play your audio,
    Sound > Open Volume Mixer >
    Make sure to click the Sound logo in the Taskbar so the slider pops up>
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    Headphones:
    One last thing; When listening to headphones you will need to increase the bass EQ setting (since headphones can reproduce the low frequencies) in the Beats panel or I just change the drop down selector to the one with a flat curve (beats studio I think) -- the volume for my headphones was not an issue so I defeat the EQ for better sound quality.
    Whew. I Didn't think it was this complicated when I started typing....
    Hope everyone enjoys better sound with this.
    JJ 
    ENVY 15 l i5 540M l ATI 5830 GPU l 8GB DDR3 1333 l 2 x 160 GB SSD l 1920x1080 glossy l Win7 Pro l 10,273 3Dmark06   Last edited by JJB : 12-27-2009 at 03:41 PM.
    End of Excerpted Post 
    Credit belongs to the original author of the original procedure:
    JJB from HP beats-audio / Sound Reset Procedure 
    Part Two
    Loudness Equalization – and the LOW Sound Result
    I was testing the system sound… CD playing in the background: Sting “If on a Winter’s Night” 02 Soul Cake playing through iTunes – standard speakers-headphones (beats-audio coasting along). 
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    I have rewritten this part three times trying to get it right. Here’s the gist:
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    Recovery:
    After the Loudness Equalization was turned off,
    Recovery Attempts to recover normal sound levels included:
    Resetting all Sound to Default settings,
    Installing the driver from the webpage (standard load – download, double-click and install), reboot,
    “Hard Reset”. 
    It was finally necessary to force load the IDT HD driver to recover the sound to its normal levels; that is, the driver was Uninstalled and allowed to reinstall at boot.  (“Local” install from the Device Manager also works.)
    Commentary:
    I did not bother with a registry cleaning at this point - it may have made a difference, though it's unlikely since the driver needed to be completely reset by this time.  I advocate registry cleaning!  Bad things happen to good computers because of a dirty registry.  Use your favorite or download CCleaner (free).
    Try a Driver Update:
    You can always check for Driver updates here – If the driver does update - you may be done with this part.  Check the sound and proceed to "Enhancements".
     At the Right-Click > Update Driver Software
    Audio Driver “Uninstall”
    Control Panel -> Device Manager -> Sound, video and game controllers
              Right-Click   IDT High Definition Audio CODEC -> Uninstall
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    If you do not have the means to replace your driver,
    THEN do not delete your driver from the computer
    OR - If you believe the driver is not working at all,
    And / Or you have tried the standard Uninstall/self-install method previously without results,
    AND You have the means to REINSTALL that driver from scratch*
    Then you may delete the driver -
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    You have your IDT HD driver on your computer as a sp*.exe file, for example, in Downloads
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    Reboot
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    Manual Driver Installation - Comments:
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    In C:\SWSetup\sp* are all the files necessary to reinstall your driver.  If you install the software from the sp*.exe file in your Downloads folder, the new installation will ask you whether to overwrite the data in the SWSetup/sp* with the contents of the .exe package – do it.  The reinstallation is just unwrapping and redistributing what’s in the .exe file into the same SWSetup/sp folder. 
    If the "Driver Store" is removed, that is, if the driver package is ever removed from C:\SWSetup, you can reinstall from the sp* file as long you you have it in your Downloads folder - it will recreate that SWSetup/sp* folder.
    What about Versions?
    Latest is Usually best.  If you are concerned AND you think you may not be able to get another a copy of an older driver that is in C:\SWSetup\sp*, make a copy of the folder before uninstalling any driver or making any changes.
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    Find the sp* file on your system.  It will be most likely be located in your “Downloads” folder.
    Simple Driver Installation from the 'Saved' installation sp* file:
    Close everything that isn’t needed, browsers, games, windows…
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                          Be sure the “Include Subfolders” box is CHECKED
    27-Nov-2011
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    Kudos are Earned!
    Kind Regards,
    Dragon-Fur

    Nice extensive research on reseting Beats Audio on the HP laptops.
    Just bought the Envy 17t-3000 and I updated all the drivers via HP Support Manager.
    BEFORE the update, the Beats Audio worked well..
    1. Press the dial and the popup box comes up ~3 secs
    2. Volume indicator swirl appeared to show volume level
    AFTER the update, something changed the Beats Audio... had to re-install the latest driver from HP website (even after contacting HP Tech support via chat and email several times)...
    1. Press the dial and the popup box comes up ~10-12 secs now!
    2. Volume indicator swirl DISAPPEARED so volume level indicator is GONE
    Sure the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.
    You can barely tell on the Windows Speaker icon on Icon bar since 2 sound waves indicate at least 50% sound level but that's it!
    I have the following softwares and checked their settings and set them all at 50% and use the Beats Audio dial to control the volume whenever the programs are used:
    1. WinAmp
    2. VLC player
    3. MPC
    4. WMP
    No matter what I try, it appears that the Beats Audio Volume Control Swirl Indicator is GONE! Worse, there's NO Windows volume control indicator unless leave the Volume Mixer open!
    Anyone know how to fix this problem and bring Back the Audio Beats volume indicator??
    Thanks!

  • Sound or beats audio problems

    hi,
    i ve just bought a brand new hp pavilion dv6 6190 with beats audio and the sound of it is not right....it sounds like something missing of the audio especially the base , can anyone help? thank you....
    This question was solved.
    View Solution.

    Hi,
    Try using Recovery Manager to reinstall your IDT Audio Driver ( this will also reinstall the Beats Audio interface ) - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the relevant document on the link below.
    Recovery Manager - Windows 7
    After the reinstallation has completed, restart the notebook.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Weak Beats Audio sound from Pavilion X2 Laptop

    I purchased a 11" Pavilion x2 Laptop/Tablet for Christmas and believe I am having trouble with the Beats Audio. The sound coming from the computer speakers is so weak as to be useless and all of the settings will not get the sound loud enough to hear unless you put your ear within 4-6 inches of the screen. However the sound from the earphones is great, loud and adjustable. I have performed all updates from Microsoft and HP and followed all troubleshooting steps suggested by HP Web Site. Any ideas or do I just need to return it.

    Hello dontom,
    For not being able to hear very well from the 11" Pavilion x2, I would like to confirm the troubleshooting steps that you have completed. I have you completed all the steps in this document 'No Sound from Speakers (Windows 8)'? Are you using any special software, or just the volume icon in the system tray? Does it play the same level of audio for all programs and files? (ie. Netflix, YouTube, or music).
    Please also let me know the full model number of your X2. I have included the document 'Guide to finding your product number'.
    Thank you.
    I worked on behalf of HP

  • Lost beats audio

    Have an HP Pavilion dv6 running Win 7.  Was listening to Pandora in Firefox  -   went to Beats Audio to adjust sound.  On the Volume screen, I clicked on the white box at lower right of the third speaker volume control.  Sound stopped and I can't get it back.  Tried Reset to restore all default settings  - no effect.  On Listening Experience screen, Beats Audio is checked.  Help appreciated.
    This question was solved.
    View Solution.

    Hi NeilBennett,
    I would recommend that you just leave it for the moment if the sound is working. That SndTAudio is a third-party driver for sound and could be from another device you might have installed. The IDT driver is one that HP uses and normally when you see it with a AMD driver when you have switchable graphics but it doesn't appear as if yours does. The AMD driver is your main driver as you have an AMD card. If you have any further issues just post on this thread and I will get a notification.
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Removing Beats Audio

    My company recently purchased a HP Envy.  I am unable to hear anything even though the internal speakers are at 100%.  I have Windows 8 and tried to "uninstall" Beats audio - it appears to be doing something...but, alas, Beats audio is still there & I still can't hear anything.  If this has been answered somewhere else for my specific computer & OS, I apologize for not seeing it.
    This question was solved.
    View Solution.

    Hello @EMBAC,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. 
    I understand that the audio from your notebook is not working, and that you are looking to remove Beats Audio. I would be happy to help you in this matter!
    To further diagnose this issue, I recommend following the steps in this document on No Sound from Speakers (Windows 8). This should help restore the audio functions on your computer.
    If you still wish to remove Beats Audio from your system, you can uninstall this program by following the steps below:
    Press Windows + R.
    Type msconfig and click OK.
    Click the Start up tab.
    Uncheck IDT PC Audio.
    Click Apply.
    Reboot.
    Press Windows + R.
    Type devmgmt.msc and click OK.
    Expand Sound, Video and Game Controllers.
    Right click IDT device and click Uninstall
    Check the box to remove the driver.
    Reboot
    This should disable the Beats Audio allowing you to uninstall it and subsequently force Windows to reinstall the generic audio drivers.
    reference: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and​-Audio/REMOVE-BEATS-AUDIO-LOAD-GENERIC-SOUND-DRIVE​...
    Please re-post with the results of your troubleshooting, and I look forward to your reply!
    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Beats Audio on Envy 23

    Audio on my brand new Envy 23 all in one desktop sounds like a $20 clock radio. Adjustments with Beats Audio make the sound boom louder and lower. Beats Audio is really useless.
    Uninstalled and reinstalled idt audio drivers... same problem. Anyone have same issue ? Possible solution

    IMK wrote:
    ..... Beats Audio is really useless.
    Hi,
    Totally agreed. I don't know how much we have to pay for this feature BUT after using 2 computers with Beats I totally ignore this.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Pav dv7t-6100 CTO w/Beats Audio sound system reverberates at levels above 50%.

    HP Pavilion dv7t-6100 CTO Entertainment Notebook PC with Beats Audio sound system havingf volume distortion issues.  At levels above 50% everything has ab reverb effect that gets worse the louder the volume.  Using Win 7 Hm Prem.
    This question was solved.
    View Solution.

    Issue resolved itself.

  • Beats Audio sound fluctuation Envy 15t

    This is truly frustrating.  I've been through several topics in these forums as well as searching for an answer to this but to no avail. 
    When I plug up external speakers through my heaphone jack on my HP Envy 15 computer, the sound fluctuates when doing anything--watching videos, playing video games, and especially listening to music. Vocals become muffled and bass drowns out other sounds...it sounds like pure garbage.  It feels like it's only bearable when listening to the laptop speakers themselves.  The speakers on this laptop has a subwoofer and although they sound pretty decent, they aren't sufficient enough to use for my purposes.  I want real quality sound for my media, and that's why I use my external sound system.
    I've tried adjusting the EQ, updating the Realtek drivers, and rolling back to Microsoft's generic audio drivers.  Rolling back seemed to help adjust the sound to normal levels with my external sound system but essentially killed the laptop speakers (which I've read that only the Beats Audio Realtek Audio drivers can truly control all the speakers). The generic drivers are pretty old--2 years old to be exact.   I still need the laptop speakers to function as intended without having to choose between them and my external sound system.  I shouldn't have to either.
    Seems like this has been a problem for years with HP and Beats Audio and there's still no solution.  I bought this laptop over a month ago and if I'd known about this problem, I would have definitely bought something else besides HP.  I love everything about this laptop BUT the sound.  I can't enjoy my media with external speakers plugged due to this issue.  Any help resolving this would be greatly appreciated.   

    Good Morning @lbrou87 ,
    Thank you for your reply.  I know how disappointing this issue is.
    The next thing to try would is a recovery back to factory.
    HP PCs - Performing an HP system recovery (Windows 8)
    You will have an opportunity to backup your personal files to prevent data loss during that process.  If you have not already done a backup now would be a good time.
    HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8).
    If the issue should remain please contact HP support for further assistance.
    Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
    World Wide Phone Support
    Good Luck and have terrific weekend!
    Sparkles1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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