Beats audio disappeared

I recently upgraded my h8-1214 to Windows 8. Everything was working fine except for a really annoying piano sound that played everytime my microphone was accessed. This happened on Windows 7 and I fixed it before by reinstalling the drivers from the HP website. I tried it this time on Windows 8 and it just tells me I dont meet the system requirements. I tried the drivers under 8 and 7 and both gave me the same error message. The first time I uninstalled the drivers they reinstalled as "NVIDIA High Definition Audio" and I tried to get rid of those for a second attempt and now the drivers automatically reinstalled as "High Definition Audio Device" and now it doesnt work at all.
Now that I think about it that wasnt how I fixed the piano sound in the first place. Where can I find the right drivers to get beats audio back?

Casper, welcome to the forum.
Here is the only sound driver provided by HP for Win 8. The specs don't list Beats audio. Look at the section titled "Sound / Audio.
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Hp envy ultrabook 6-1209 tx beats audio problme

hi,
i have hp envy ultrabook 6-1209txwith a windows 7 operating system it has beats audio ...and every time i restart the laptop the audio in icon seems to be working fine but in fact there wont be any audio so i would have to uninstall , restart and install again its original driver that comes with the laptop specs meanwhile on every restart after unistallation it installs defalut high defination audio itself...what can i do ?? i installed fresh driver from Software & driver downloads HP ENVY 6-1209tx Ultrabook | HP® Support but it still gives me same problem.on every restart it disappears.even when tried other sources for IDT driver.please help me.
i tried
Troubleshooting Guide: Audio does not Work after a Certain Period of Time
and it worked fine...but i guess it is temporary...so if any one will let me know that the windows update KB2962407 is same for windows 7 ??? because i dont see it on installed or update list.
please help me.
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Hi @maryamis ,
I see that you found the work around and it does resolve the issue until you restart your notebook.
First I would delete the driver not just uninstalling it. If you uninstall the driver it remains in the system so when you restart Windows will automatically locate and reinstall it. If you delete the driver it is no longer available for Windows to install on a restart.
To prevent Windows from updating the driver again you will most likely need to change your update settings, if you have ti set to automaticall install all updates. To do this,
Go to the control panel
Select System and Security
Under Windows updates click turn auto updates on or off
Select Download updates but let me choose whether to install them
Click OK and exit.
You will need to periodically manually check to see if this issue has been resolved.
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Beats-Audio / Sound System Enhancement dv7 / HP Envy 15

Beats-Audio - Sound system Enhancement
Test system
dv7t – 6100 Quad / Windows 7- 64bit
Beats-audio
Introduction - Cave Sound Caper
Edits 29-Nov-2011
This is a re-write of this document.
Parts One and Two have been flipped. It's a work in progress.
The purpose of this Post is to provide a method to enhance the sound coming from your onboard beats-audio speakers. The quality of the sound should improve - more importantly, MORE sound should be available. This is important if your system is suffering from lack of enough sound from the onboard speaker system.
This process does not make use of the Loudness Equalization enhancement. I tested the Loudness Equalization enhancement (for a different purpose). Setting the enhancement on my test system and then switching the enhancement off resulted in the “Low Sound” syndrome. It took some amount of work to recover from that mess. The Loudness Equalization enhancement, in this author's opinion, is to be avoided unless its use is necessary.
FLIPPED:
The original intent of this procedure has been to provide a means to increase the amount of sound available from the onboard speakers on notebooks that are equipped with beats-audio IDT sound drivers. The “Pre-work” on my original post was overwhelming the intent. If your system is healthy, and the only reason to read this document is to enhance the amount of sound from the speakers, there is no need to hash through the work to fix your IDT driver installation. I’ve moved that section to the end – IDT installation and other work has become Part Two.
You must have your IDT HD driver successfully installed into your system.   The proper IDT HD driver contains the beats-audio interface.
Where to Start?
If you have “No Sound”, the Enhancement process may not work for your system. Please take a look at Part Two and decide whether any of the steps in that section apply to you. It is not my intention that you waste your time trying things you’ve already done over and over to regain the sound on your system. There are many posts on the forum on how fix “No sound”. This post addresses only a couple of “No sound” issues.   There is one slight possibility – see the section about the controls in iTunes – make sure your sound players volume controls are not mis-matched – and make sure you didn’t turn something OFF by accident. If you turned off the sound while watching a movie and now the HDMI sound is off - Poof! You might not have any sound – anywhere. It's just something to check...
If you have “Low Sound”, you might consider reinstalling your IDT driver to see if the issue can be corrected: IDT reinstallation is described in Part Two.
SideBar: As of 24-Nov-2011
If you have a dv7t: check on your HP Software and Driver website for a new IDT HD audio driver. Depending on your model, there may be a new version of the IDT driver, BIOS, and other important updates.
Part One
Some Setup Checks and on to the Enhancement
Make sure all basic Sound settings are set to “Default” to start.
Portions of this procedure are "not of my invention". Full credit will be given later in the Post. This section explains how to increase the amount of sound coming from the onboard speakers. It also attempts to give you a bit of control over the kind of sound coming from the speakers that you may not have at the present. Beats-audio is great; frankly, though - it's made for external powered speakers or headphones... what you get from the speakers on the notebook leaves something to be desired.
A while back I found a very interesting post on the topic of increasing the sound from the onboard speakers. The post was originally written for the HP Envy15. I believe the post has merit - Part One of this procedure is based on that original post.
I tested the suggested combined actions – it does work (at least on a healthy system). The sound quality showed improvement over the standard “out-of-the-box” beats-audio setup and the quantity of volume increased. In other words, this procedure makes the sound coming from the onboard speakers louder without the use of the Loudness Equalization enhancement setting.
I would suggest trying this “Enhancement” under the following circumstances:
Sound Quality is Poor, or the amount of sound from the speakers needs improvement
Sound is quantity “LOW”*
Sound is absent AND you believe the absence is NOT due to hardware failure.** See note on iTunes.
NOTES:
* If your LOW sound issue is severe, it may ONLY respond to using the Loudness Equalization enhancement, in which case this procedure is not recommended for your use. The two are not compatible. See Part Two.
** If there is NO sound on your computer, it’s possible that completing this procedure may not result in any improvement. See Part Two.
Sound Controls – iTunes, Media Player
I would add to the emphasis on checking the volume on one’s iTunes setting. If iTunes volume is turned down, the notebook’s speakers will respond to that – turn up the volume in iTunes without adjusting the volume in the volume mixer and the sound on the notebook will not increase properly (or will suddenly jump). It’s a juggling act and one that must be taken into account when the sound is being reset.   Additionally, if you have other audio players on your computer – in addition to those mentioned in the post – be sure to check them for volume controls: it is important during a sound reset that all the sound players be in sync. If you miss this, you may not get your sound back.
Check for this mismatch in sound volume controls if you do not have sound or if you did have sound and, at some point you turned OFF your sound while watching a moving, a DVD, a something on HDMI controlled audio - and suddenly - you do not have any sound. Sound controls get tangled up. Sometimes you just have to unplug it, but you do have to check the controls.
Sample Rate and bit Depth
I do not use the suggested Sample Rate and bit depth of 24bit 96000 Hz. My system cannot tell the difference and defaults everything to 16bits – my recording equipment cannot discern the difference.   My ears lack sample rate sophistication.   I’ve left my dv7t Quad sound, Default Format (sample rate bit depth) at 16bit, 48000 Hz (DVD Quality). Sounds fine and it’s where most of my crummy recordings are set anyway. Don’t lose sleep over this one.
Where’s my Taskbar ICON?
A couple of HP forum posts have mentioned the loss of the beats audio icon from the Taskbar tray – the icon should restore itself if one can force the IDT driver to reinstall. Without the IDT driver, beats-audio is not going to work. Assuming the driver has installed and one can reach the beats-audio panel from the Control Panel, THEN it’s possible that for some weird reason the Taskbar icon didn’t reset. It might be possible to try and force a reload of the beats panel controller into the Taskbar. I think this is the file.
For a 64bit system:     C:\Program Files\IDT\WDM\sttray64.exe
The Original Post and Credits:
The original procedure and excerpts from that Post follow. Edits have been made to make it easy to read and to follow. The credits and original link are at the bottom of this page. My thanks go to JJ and JJ’s HP Envy15.
From the Original Post:
Originally Posted by bigcat400
I find the volume on this machine extremely low. Unless the room is totally quiet I can't hear a thing. Is this normal on this system, or could it be a driver issue? I am running the latest sound driver from HP's web site.
From JJ:
It took me awhile but I now have the sound level about 3x what it was to start with. Try these tweaks:
Sound Enhancement Procedure
Control Panel > Sound > Playback > (Highlight) Speakers and Headphones > Configure
New Window ‘speaker setup’ > Test (should hear sound L/R) > Next >
           UNCHECK ‘Front left and right’ (if checked) > Next > Finish
Sound > Playback > (Highlight) Speakers and Headphones > Properties >
            Enhancements > bass boost > settings > 80 Hz / boost 3db > Apply
             Tone Controls > Bass +1 Treble +3 > Apply
             Advanced > Default Format > 24 bit 96000Hz > Apply
NOTE:
After this DO NOT use the Beats control (Fn + B) or it will reset the tone controls.
HP dv7(t)
Taskbar > beats-audio panel
OR
Control Panel > Beats Audio Control Panel
        Listening Experience > Graphic Equalizer > Custom
        -1, +8, +10, +8, +9, +9, +9, +8, +9
Remember that these are suggestions – start here and re-adjust later as desired.
LEFT SIDE
Make sure Beats Audio is CHECKED
        Click the “Music” radio (round) button
        65, 65, 85, 65, 65
NOTE: The Left Side settings are somewhat arbitrary. The “Center” setting is higher – this provides the most sound and should be set higher at least initially for testing, especially if your system has sound issues.
The next section is partially excerpted from the original Post – Remember: JJ’s post was written for HP Envy15 – please adjust your results accordingly. Edits have been made for readability.
Control Panel > Beats Audio Control Panel
Playback > Speakers and headphones > Arrow above Speaker symbol and Select Small Speakers
Select Equalization> Select 'custom'>
Adjustments for this are mainly to boost the signal level in the preamp so we get higher volume while not distorting the sound from the tiny built in speakers.
My setting values are as follows: left to right;
-1, +8, +10, +8, +9, +9, +9, +8, +9, +10
MAKE SURE TO CLICK SAVE WHEN DONE!
Note: Do not crank up the Bass (31hz) control or it will overload the speakers which can't reproduce this anyway, you can even turn down more if you have distortion at high volume.
Check that the slide controls for 'master' and 'speaker symbol' are all the way up.
This should make a big difference in sound volume and quality, and there is one last way to get louder sound. Depending on what you use to play back your audio you can adjust the program’s sound settings or EQ controls also.
In iTunes the EQ has a 'preamp' slider which I boost to about +6, this increases the output level while leaving the EQ settings alone (make sure to check the turn EQ on box).
Windows media player: you have to raise all EQ levels equally (not too much) to boost without affecting sound quality.
In general it is not a good idea to use more than one EQ system in an audio signal or you get more distortion, so don't adjust the EQ curves or bass/treble on more than one device. I chose the Beats / IDT EQ to make the tonal adjustments because it is the audio driver program and preamp that outputs to the speakers, so it should have the best sound quality.
Any adjustments before the preamp that add distortion will just be amplified, so go easy on adjustments in your play back programs.
Finally, when you play your audio,
Sound > Open Volume Mixer >
Make sure to click the Sound logo in the Taskbar so the slider pops up>
Click ‘mixer’ then you should see all the sliders for your devices;
You can independently adjust the levels for the right mix.
If you open the Beats panel and minimize it then a mixer slider also shows for this and you can dial in the effect of the EQ settings.
Headphones:
One last thing; When listening to headphones you will need to increase the bass EQ setting (since headphones can reproduce the low frequencies) in the Beats panel or I just change the drop down selector to the one with a flat curve (beats studio I think) -- the volume for my headphones was not an issue so I defeat the EQ for better sound quality.
Whew. I Didn't think it was this complicated when I started typing....
Hope everyone enjoys better sound with this.
JJ
ENVY 15 l i5 540M l ATI 5830 GPU l 8GB DDR3 1333 l 2 x 160 GB SSD l 1920x1080 glossy l Win7 Pro l 10,273 3Dmark06   Last edited by JJB : 12-27-2009 at 03:41 PM.
End of Excerpted Post
Credit belongs to the original author of the original procedure:
JJB from HP beats-audio / Sound Reset Procedure
Part Two
Loudness Equalization – and the LOW Sound Result
I was testing the system sound… CD playing in the background: Sting “If on a Winter’s Night” 02 Soul Cake playing through iTunes – standard speakers-headphones (beats-audio coasting along).
Sounds -> Playback Devices -> Speakers and Headphones -> Properties -> Enhancements
I have rewritten this part three times trying to get it right. Here’s the gist:
I switched on the “Loudness Equalization” enhancement. The sound jumped; it was loud and distorted. I switched the enhancement off – the sound dropped off and didn’t come back. I turned up the volume (with the slider) and down and up and down – and I was hearing Less and less sound from the speakers: “Low Sound Syndrome”: I was hearing what would be expected at setting of 7%. Well, that sucks. (Technical term.)
Based on this experience, I hypothesize that it’s possible to lose one’s sound entirely just by initially adjusting this one enhancement and then losing control over the ensuing ever diminishing returns. I didn’t continue to test this into a theory. It’s a hypothesis. If I had an extra dv7 sitting around, I might sacrifice it on such testing. I gave up right away and went into recovery mode while I still had some sound.
Recovery:
After the Loudness Equalization was turned off,
Recovery Attempts to recover normal sound levels included:
Resetting all Sound to Default settings,
Installing the driver from the webpage (standard load – download, double-click and install), reboot,
“Hard Reset”.
It was finally necessary to force load the IDT HD driver to recover the sound to its normal levels; that is, the driver was Uninstalled and allowed to reinstall at boot. (“Local” install from the Device Manager also works.)
Commentary:
I did not bother with a registry cleaning at this point - it may have made a difference, though it's unlikely since the driver needed to be completely reset by this time. I advocate registry cleaning! Bad things happen to good computers because of a dirty registry. Use your favorite or download CCleaner (free).
Try a Driver Update:
You can always check for Driver updates here – If the driver does update - you may be done with this part. Check the sound and proceed to "Enhancements".
At the Right-Click > Update Driver Software
Audio Driver “Uninstall”
Control Panel -> Device Manager -> Sound, video and game controllers
          Right-Click IDT High Definition Audio CODEC -> Uninstall
You have a choice at this point
If you do not have the means to replace your driver,
THEN do not delete your driver from the computer
OR - If you believe the driver is not working at all,
And / Or you have tried the standard Uninstall/self-install method previously without results,
AND You have the means to REINSTALL that driver from scratch*
Then you may delete the driver -
*Driver Installation From Scratch Requires the following:
You have your IDT HD driver on your computer as a sp*.exe file, for example, in Downloads
Reinstall with Boot:
Shut down the system
Reboot
The driver may install itself at login as the system scans for hardware changes
OR
Reinstall WITHOUT BOOT - Initiate the scan for hardware changes:
Right-Click on the IDT driver , > "Scan for Hardware Changes"
--> Check your sound at this point. It's possible that the driver has in reinstalled itself.
Manual Driver Installation - Comments:
There are a couple of paths used to get the IDT driver onto your system. You can download it from your HP Software and Driver website. You may have been given the path to your IDT driver at the HP ftp softpaq site. The package is downloaded as a sp*.exe file.   You may download the software as often as you need it. Make sure you have the package downloaded before you delete your driver.
Once you have downloaded that package onto your system, the original sp* file will stay intact. As long as you do not delete it, you can reuse it. Once you do install the driver onto your system, an installation directory is created in C:\SWSetup, named the same as the sp* file (without the .exe extension).
In C:\SWSetup\sp* are all the files necessary to reinstall your driver. If you install the software from the sp*.exe file in your Downloads folder, the new installation will ask you whether to overwrite the data in the SWSetup/sp* with the contents of the .exe package – do it. The reinstallation is just unwrapping and redistributing what’s in the .exe file into the same SWSetup/sp folder.
If the "Driver Store" is removed, that is, if the driver package is ever removed from C:\SWSetup, you can reinstall from the sp* file as long you you have it in your Downloads folder - it will recreate that SWSetup/sp* folder.
What about Versions?
Latest is Usually best. If you are concerned AND you think you may not be able to get another a copy of an older driver that is in C:\SWSetup\sp*, make a copy of the folder before uninstalling any driver or making any changes.
Installation from the Original sp* package
Find the sp* file on your system. It will be most likely be located in your “Downloads” folder.
Simple Driver Installation from the 'Saved' installation sp* file:
Close everything that isn’t needed, browsers, games, windows…
Right-Click on the installation package (the sp* file), Select 'Run as Administrator' and start the installation
Answer any questions…and follow the instructions
or...
Installation from the Device Manager
If the driver software is still on the system from a previous installation, it is located in C:\SWSetup
You can tell the Device Manager to access the package on the system:
Control Panel > icons > Device Manager > (Highlight) IDT High Definition Audio CODEC >
                      Right-Click > Update Driver Software > Browse my computer for driver software
                      Browse to C:\SWSetup\sp*
                      Be sure the “Include Subfolders” box is CHECKED
27-Nov-2011
Audio Services Check / Restart
This section is not strictly part of the "Enhancement" procedure. It has been included because it is necessary that these settings be correct so that the sound can function properly. If you are not having sound issues, skip this part...
Check system Services to make sure that your sound related services are running as they should.
Restart each service (except as noted): Right-Click > Restart
Control Panel -> icon -> Administrative Tools -> Services > bottom of page > Standard (optional - makes it easier to column sizes)
Sound services must be showing as
Status = Started
Startup Type = Automatic
Sound Services:
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
Power (check only)
RPC (check only)
That’s it.
It’s a matter of tweaking the settings to get results. Do not forget that that Left/Right Speakers setting is turned off in Speakers Configure. It’s not a big deal (assuming this works), but it’s DIFFERENT and it needs to be kept track of.
I hope this helps your sound work better!
Kudos are Earned!
Kind Regards,
Dragon-Fur

Nice extensive research on reseting Beats Audio on the HP laptops.
Just bought the Envy 17t-3000 and I updated all the drivers via HP Support Manager.
BEFORE the update, the Beats Audio worked well..
1. Press the dial and the popup box comes up ~3 secs
2. Volume indicator swirl appeared to show volume level
AFTER the update, something changed the Beats Audio... had to re-install the latest driver from HP website (even after contacting HP Tech support via chat and email several times)...
1. Press the dial and the popup box comes up ~10-12 secs now!
2. Volume indicator swirl DISAPPEARED so volume level indicator is GONE
Sure the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.
You can barely tell on the Windows Speaker icon on Icon bar since 2 sound waves indicate at least 50% sound level but that's it!
I have the following softwares and checked their settings and set them all at 50% and use the Beats Audio dial to control the volume whenever the programs are used:
1. WinAmp
2. VLC player
3. MPC
4. WMP
No matter what I try, it appears that the Beats Audio Volume Control Swirl Indicator is GONE! Worse, there's NO Windows volume control indicator unless leave the Volume Mixer open!
Anyone know how to fix this problem and bring Back the Audio Beats volume indicator??
Thanks!

What happened to my beats audio?

Hi...my beats audio has disappeared from my windows 8 pc and is nowhere to be found so i dont know what to do, mabe you can help me? desktop name= HP Pavilion p7-1534

The desk top name would be.... HP Pavilion p7-1534

Beats audio Panel Missing after upgrading to Windows 8.1 and installing HP Reccomended Drivers

I recently upgraded to Windows 8.1 on my HP Envy H8-1450. The Beats audio Panel Disappeared and only shows IDT.
I uninstalled and re-installed the HP reccomended audio drivers several times....no luck.The sound does not sound as it did under Windows 8...actually it is crapy.
Please help.....Thanks.

lacadan,
Did you reboot your PC after installing the IDT codec in Device Manager?
I have upgraded from Win 8 to Win 8.1, have the same driver (6.10.6491.0) as you, and also have a fully functioning Beats Audio Control Panel in Control Panel.
When initially removing the incorrect Beats audio codec in Device Manager you should also check completely remove the drivers from your system, reboot, and Win 8.1 should install the correct version of Beats. You then have to reboot your PC again to complete the installation of Beats.
Jaco
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
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Pegatron Motherboard- IPIWB-PB (Pittsburgh), Radeon HD 7570 1GB. Win 7 Home Premium upgraded to Windows 8.1 Pro.
Envy Phoenix 810-150se, Intel i7 4820k
16 GB DDR3
Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.
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16 GB DDR3.
Radeon HD 6570
Win 7 Home Premium upgraded to Win 7 Pro.
HP ENVY 17t-j000 CTO Quad Edition Notebook. I7 4702mq
12 GB DDR3
Nvidia Graphics
Win 8 Pro
Errare humanum est.

Beats audio-cool effect missing

Hi everyone,I recently bought a envy 17-3200 series laptop
I upgraded my hard drive,and reinstall the system
everything works fine
my beats audio works
however,before I reinstall the system
when I tuned the beats knob,there will be a image at the center of the screen letting you know that how loud the volume is
but after I reinstall the system,the effect disappear (beats audio is still working though)
can someone help me with this!!!
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View Solution.

Hi,
Dowmload and install the HP OSD Utility on the following link.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55152.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Microphone doesn't work- muted in beats audio control panel but does not un-mute

My computer doesn't think it has any audio devices installed. The speakers work, but in sounds it claims there are no audio devices installed. It says the same for the microphone but the microphone does not work or seem to be detected by any sound recording programs. Today I discovered in my beats audio panel that the mic is muted, but I cannot move the volume slider or click the mic to unmute it. I have tried updating the drivers and everything and checking my devices and nothing seems to work. I also used to have a stereo mix show up in my sounds settings but that has disappeared as well. It looks like this for recording and audio devices.
http://imgur.com/bSCozL3

Hello flyersfan4300,
I'd like for you to look at this document and follow the troubleshooting steps for using Recovery Manager to restore your software and drivers.
Please let me know if this helps resolve your mic and sound issue.
Good luck!
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

Beats audio wireless headphones sound delay?

Is there anything I can do to stop the sound delay between my iPad (running ios 7.04) when watching videos? I have bought a set of beats audio wireless head phones but when watch live or downloaded videos there is a delay between the picture and the sound which makes watching anything annoying.

Nice extensive research on reseting Beats Audio on the HP laptops.
Just bought the Envy 17t-3000 and I updated all the drivers via HP Support Manager.
BEFORE the update, the Beats Audio worked well..
1. Press the dial and the popup box comes up ~3 secs
2. Volume indicator swirl appeared to show volume level
AFTER the update, something changed the Beats Audio... had to re-install the latest driver from HP website (even after contacting HP Tech support via chat and email several times)...
1. Press the dial and the popup box comes up ~10-12 secs now!
2. Volume indicator swirl DISAPPEARED so volume level indicator is GONE
Sure the sound works but NOW I do NOT know or remember the volume level whenever I listen to music.
You can barely tell on the Windows Speaker icon on Icon bar since 2 sound waves indicate at least 50% sound level but that's it!
I have the following softwares and checked their settings and set them all at 50% and use the Beats Audio dial to control the volume whenever the programs are used:
1. WinAmp
2. VLC player
3. MPC
4. WMP
No matter what I try, it appears that the Beats Audio Volume Control Swirl Indicator is GONE! Worse, there's NO Windows volume control indicator unless leave the Volume Mixer open!
Anyone know how to fix this problem and bring Back the Audio Beats volume indicator??
Thanks!

Upgraded to Windows 10 - Sub Woofer/Beats Audio No Longer Working

Hi, Just upgraded from Windows 8.1 to 10. All seems to work fine except I no longer get sound out of my sub woofer and Beats Audio adjustments have no impact on sound. I am using the IDT High Definition Audio Codec driver. I thought I did something wrong so I reverted back to 8.1 and everything was working properly. Ran the Windows 10 upgrade again with the same results, Sub Woofer and Beats Audio not working. The On Board speakers work fine. I also did some exploring on various forums and sound issues seem to be a common problem with Windows 10. I also tried the High Defintion Audio driver and that just caused additional issues, i.e. Beats Audio and the Sub Woofer disappeared from my system. Hoping someone has found a solution. Thanks!

go to search, type "update driver manager"go to sound, "video and game controllers"right click "IDT High Definition Audio CODEC" or whatever is the audio title is.Go to Properties.go to drivers and click update driverClick browse my computer for driver softwarethen click "let me pick from a list of device..."then what i did here, is first clicked "high definition audio device"and then after that i restartedafter, the audio wasn't sounding like it use to so i redid everything from above but rather than picking "High definition Audio Device", I picked the latest "IDT High Definition Audio Codec". So far, my audio is fine and never had a problem since. Any other questions, just reply goodluck.

New laptop - beats audio not working properly

Product name:HP Envy dv7t-7300 Quad Edition
OS: Windoze 8
Issue: This is a brand new notebook. We were using Skype video and the sound volume was very poor (very low). So we decided to plug in the USB-powered speakers we have used on a Dell laptop for hte last year. There was no sound. We unplugged the speakers and there was no sound from the notebook. On a whim, Iplugged the speakers back in and out and suddenly the enhanced (beats) audio started to work, but we could not control the voilume (the volume bar showed 0% but the sound was extremely loud. I played a youtubs video and the sound was still loud. I played a system sound from the control panel and the sound was extreme;y loud.. I plugged the speakers back in and there was again no sound. I unplugged them and again there was no sound.
No sound. I have rebooted twice and still no sound. Windoze 8 shows everything working fine. It apperas that ther is a hardware mechaniscal issue in the headphone plug. Also, when watching the sound controls on Windoze 8, Control Panel -> Hardware and Sound -> Sound, there are currently three sound devices onthe Volume Mixer display: S235HL, System Sounds, and HPConnectRe..... When I plug in the speaker mini-plug, the S235HL panel disappears. When I unplug the mini plug, the S235HL display momentarily (1/4 second) appears and then disappears. When I do it a third time, I get a pull down on the System Sounds which allows me to make the S23HL display appear again.
I'm pretty sure that there is supposed to be some way to control the volumn on the beats audio, and I'm pretty sure that the headp[hones jack is supposed to work properly like it has on my presios 5 or 6 laptops. Is this a mechanical issue? Or are we doing something wrong?

Hello nancyes. I understand you're having trouble with your sound.
Have you tried uninstalling the device's drivers and allowing Windows to reinstall them? Try the following.
From either the Metro or Desktop views press the Windows+X key combination. This opens the Context Menu.
Select Device Manager.
Expand the "Sound, video, and game controllers" section.
Right click on your audio device and select "Uninstall."
Now reboot your PC.
Windows will automatically install the device when it loads.
Verify whether the problem persists.
I'll keep an eye out for your response. I hope you have a great day!
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Lost Beats Audio Control Panel, Windows Experience Index and HP Power Manager on fresh install...

HP Pavilion m6-1035dx, product B5S06UA#ABA
Please help! I installed a 240gb SanDisk Extreme SSD and a fresh install of Win 7 home premium 64-bit OEM. I did not reinstall the factory OS and all that goes along with it. I have managed to reinstall all drivers (it seems) but am having the following problems: 1) I have installed IDT HD Audio Driver sp56953 but it does not provide the Beats Audio control panel, any idea how to get it? 2) The Windows Experience Index will not provide a performance evaluation, something in the system is providing it with an error message when it attempts to rate the system and it stops. 3) I have installed HP Power Manager sp57398 and can bring up the control panel but the changes I indicate will not stay applied, when I bring up Power Manager again it show that no selections are made. I knew this fresh install was going to provide headaches, please help if you can. Thanks.

I suspect this may all be related to a common cause.
When updating the windows experience index, what is the error message you receive?
Has the video card driver been installed? It is necessary for the windows experience index to complete.
Also, ensure the HP Software Framework is installed. It is under the Software Solutions category.
You did a clean install of Windows 7. Has all the software and drivers for Windows 7 from HP been installed? Here is a link should you need it.
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Beats Audio completely vanished from my HP Envy 6 1010ea

I recently updated my ultrabook and the beats audio control panel completely vanished!
It was working fine before the updates (of which were 'recommended by HP')...
I can still switch the beats function on and off using fn+b but when I go to open the beats audio control it says start up file not found....
Any help?
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56717.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
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Microsoft MVP - Windows Experience

No Beats Audio on spectre X2 ultrabook

My freshly installed HP spectre X2 is supposed to have great sounds powerded by beats audio. Actually I cannot see any trace of beats adio and the sound is quite poor.
Any idea where to find drivers and software?
Thanks
Frank
This question was solved.
View Solution.

Thanks for the information! Instead of using Support Assistant, can you download and install the driver directly from this link: IDT Audio Driver
If there is an error, please type it out so I can continue to assist you!
Mario
I worked on behalf of HP.

HP ENVY Ultrabook 4 Beats Audio is glitchy

On my HP Envy TS Sleekbook 4, using Windows 8, the built in beats audio speakers are always making this glitchy noise. Whenever I play songs, videos, or anything that requires sound, it makes this like skipping glitchy noise. They are supposed to be good speakers why is this happening? What can I do to stop this?

Hi shelbysmall,
Let's start with uninstalling and reinstalling the audio drivers. The link below will show you how to uninstall a device driver. You will need to scroll down to the Uninstall a Driver.
http://www.pcworld.com/article/246041/how_to_uninstall_drivers_in_windows.html
This second link for the IDT High-Definition Audio Drivers for Windows 8.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-114910-1&cc=us&dlc=en&lc=en...=
Try that and let me know how it goes.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

Beats Audio Driver for 4-1130us ultrabook

Hello,
Recentel installed Win 7 on my notebook.
I seem to have lost the Beats Audio driver and cannot locate it under the drivers...
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=ca&dlc=en&sw_lang=&product=5318...
Can someone please help me?
Also the light above my Mute button (fn F11) does not work either.
thanks in advance
John
This question was solved.
View Solution.

Hi, John:
See if this audio driver works.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-107829-1&cc=us&dlc=en&lc=en...
You may need to install the quick launch software for the other issue.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-104698-1&cc=us&dlc=en&lc=en...

Beats audio disappeared

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