Beats audio not working in windows 8.1

Hello I have an HP envy 6 1030-sq ultrabook, run windows 8.1 and my beats audio isn't working any more.
Can you provide me with a solution?
Best regards,
Tudor Costea
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Hi,
Please try the following steps which I actually used for my machine:
Go to Device Manager > Sound, video and game controllers
Expand then unistal IDT software
Reboot the machine
After 10 minutes or so, the system will reinstall the right driver for you.
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Beats Audio Control Panel software not working after Windows 10 . The Beats sound enhancement is useless in WIndows 10. When i increase master volume HP speaker is getting to 0 or when i try to increase HP speaker volume master is Getting 0and i can not hear any sound.please update the beats audio control panel

Hi,
Please try the following steps which I actually used for my machine:
Go to Device Manager > Sound, video and game controllers
Expand then unistal IDT software
Reboot the machine
After 10 minutes or so, the system will reinstall the right driver for you.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Product name: HP ENVY TouchSmart Sleekbook 4
after update windows 8.1 beats audio not working
This question was solved.
View Solution.

Download the file below and instll , Restart and give your beats a try again. If you cant find Beats go to (Control Panel) and search (Beats Audio) then right click on it and create a shortcut, you should now have a shortcut to Beats Audio on your (Desktop)...
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Hi, new here with thankfully my first problem with the desktop in the subject line.
Somewhere along the way, the Beats Audio stopped working correctly. The Equalizer
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This question was solved.
View Solution.

Hi srv1954,
I suggest reinstalling Beats Audio.
Open the Charms menu, select "Search".
Enter "Recovery Manager" and then select Recovery Manager from the list. Click "Yes "at the User Account Control.
Select "Hardware Driver Reinstallation". Select "Next". Select 'IDT High Definition Audio CODEC".
Select "Next"
Follow prompts to reinstall and reboot your PC.
Jaco.
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
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H8 1380t CTO, Intel i7 3820
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HP Pavilion 15-p117na Beats audio not working

Hi,
Beats Audio will not work on my new HP Laptop. The beats audio setting in control panel is just not functioning.
I have download IDT high definition Audio drivers sp63932.exe & sp63555.exe from hp support site but neither works.
Laptop- HP Pavilion 15-p117na TouchSmart Laptop (Energy Star).
Operating system - Windows 8.1 (64-bit).
Any idea how to fix this?
Regards
This question was solved.
View Solution.

Hi @M-G-R
Welcome to the HP Forums!
It is a superb place to find answers and suggestions!
For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
I grasp that you are having an issue with your Beats Audio on your new computer.
Here is a link to the 15-p117na Software & Drivers. I noticed the recommended audio driver for your notebook is
sp69618.exe . Please delete or remove the version you have updated to and install the recommended driver.
When you installed non recommended drivers as they have not been tested on your system the outcome is unknown. They may or may not work correctly.
Here is a link to Beats Audio Console (Windows 8) that will guide you.
Have you done all your Windows updates?
Have you ran the HP Support Assistant to obtain any HP updates.
If you should still have an issue with your new HP notebook please contact HP technical support for assistance.
They can remotely access your system to help overcome difficulties more easily.
Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.
World Wide Phone Support
Good Luck!
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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Hello nancyes. I understand you're having trouble with your sound.
Have you tried uninstalling the device's drivers and allowing Windows to reinstall them? Try the following.
From either the Metro or Desktop views press the Windows+X key combination. This opens the Context Menu.
Select Device Manager.
Expand the "Sound, video, and game controllers" section.
Right click on your audio device and select "Uninstall."
Now reboot your PC.
Windows will automatically install the device when it loads.
Verify whether the problem persists.
I'll keep an eye out for your response. I hope you have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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After 10 minutes or so, the system will reinstall the right driver for you.
Regards.
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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