Because the applications ask for serial number if I bought a plan?

Because the applications ask for a serial number if i bought a plan ?

Hi Victor,
Please refer to the help document below to fix this error:
https://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Regards,
Sheena

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My account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

my account is active and paying per month for Acrobat Pro. Why I cannot open files and the screen asks for serial number?

I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription.

How can i buy my personal adobe? the website asking for serial number of my agency purchase?

Hi,
I have downloaded the adobe suite and my agency paid for it in the past, now i'm trying to buy for my personal use in my personal laptop. When i choose the plan it took my to a page where they are asking me to add the agency serial number. What i need a annual plan for my personal use.
How can i get that?
Best,
Alaa

What product/plan did your agency provide you in the past, is this the current CC full suite for $50/month, or an older or single-app plan?
Is your issue that your Adobe ID is connected to an existing plan that you cannot pay for, and you want to buy your own for $50/month (or whatever plan you had, before)?
Is your Adobe ID associated with a team or enterprise multi-user plan or was it an individual plan?

Photoshop CC shows a screen asking for serial number. How do I fix this?

We purshased a signature of Photoshop CC, and I already had the evaluation version. Now, when I try to open Photoshop and make login with my Adobe ID, appears a screen asking for serial number. I´m not finding the serial or any other solution to this. Please, it´s urgent! I have tons of work to do

Hi Ana,
Take a look at this document and see if it helps:
Creative Cloud applications ask for serial number
regards,
steve

Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? Any ideas how I can get it to work?

Hello! Lightroom is asking for serial number, which I don't have, despite just buying the Cloud? I had a trial version of LR, downloaded the Cloud, every other program works, including trials, but Lightroom does not. Any ideas how I can get it to work?

Creative Cloud applications ask for serial number

Aperture purchased from the App Store asking for Serial Number?

Aperture purchased from the App Store asking for Serial Number?
Has anyone seen this? I just updated the app and now I can't get in.
I don't understand.

First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.

I purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

Stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

stupid question,, when installing acrobat, they ask for serial number,, i wrote that without the dashes between numbers,, do I need to have dashes between sets of 4 numbers ?

Yes Example:-
1234-5678-1234-5678-1234-5678

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

Please then use your web Browser address http://www.adobe.com/ and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in using the account that has the subscription the one you used above to Activate Photoshop.

ARD asking for Serial Number after Upgrade to OSX 10.9 and ARD 3.7?

Hello All,
I bought ARD 3.6.1 back in 2012 from MAC Store. Yesterday, I decided to upgrade to OSX Mavericks and the upgrade forced ARD to update to 3.7 from 3.6.1 and now ARD is asking for serial number... Never had a Serial Number since I bought it from Mac Store. Anyone with same problem?
Many Thanks in Advance!
App Store Update says I have 3.7 already installed.

Not sure how that would happen but you should be able to revert to the Mac App Store version with the following steps:
1. Launch the App Store app
2. Go to the Purchases secton and verify that Apple Remote Desktop is showing in your list
3. Assuming it's in your list, delete Remote Desktop.app from /Applications
4. Verify that Remote Desktop.app is not installed on any other mounted volumes using Spotlight
5. If it is installed then either unmount those volumes or delete the app from those other locations
6. Go back to the Purchases section of the App Store app
7. If Apple Remote Desktop is shown as "Installed" then select "Reload Page" from the "Store" menu
8. The entry for Apple Remote Desktop should now give you the option to "Install"
9. Click "Install"
After installation you should have the correct Mac App Store version that does not prompt for a serial number.

Photoshop CC asking for serial number which I do not have. [was: SOS Help please!!!]

SOS
Help please,
I bought an annual subscription to Photoshop,month, worked fine ,now took the payment for the second month,but to enter the program I can't - the program asks for a serial number which I nikogda not received and personally ID just anywhere is not specified serial number ,how to be tell me?????

Try Creative Cloud applications ask for serial number

I have purchased Photoshop CC but I'm still unable to download and open lightroom, it still asks for serial number?

Can any one help me being able to download LR as I've purchased photoshop and lightroom, but i'm still unable to open lightroom it keeps asking for serial number and won't open.
Regards
Jason

Uninstall the serial-number LR5, the one you have installed, now, then quit the CC Desktop application (gear/quit or right-click quit), then restart the CC Desktop application, which will rescan and see that LR is no longer installed, and will offer LR in the CC Desktop apps list with an Install button next to it, so install that version.

Lr4 asks for serial number every time it starts

I purchased a Lightroom 4 upgrade license from the Adobe store and I can't get the serial number to stick after entering it in the start-up dialog. Every time I launch Lightroom, the application asks for the new serial number and the original serial number for the product that I upgraded from (Lr3). I get green checks when I enter both numbers and Lightroom functions normally, but when I quit and launch Lightroom again it starts from scratch and I need to re-enter both serial numbers.
I'm running Mac OS X 10.7.3

A thread associated with a Lr2 upgrade has a solution. I deleted the file 'Lightroom 4.0 Registration' at /Library/Application Support/Adobe/Lightroom (NB: not the user's Library) and I am no longer prompted for the serial number. Yeah!

Logic keeps asking for serial number after upgrade to 9.1.3

I know this has been asked before, but I'm wondering if there is a solution other than erasing my hard drive etc. I had to do a re-install of my system 10.5.8 and I upgraded to 9.1.3 and now Logic keeps asking for serial number after every shut down (not if I only quit). any ideas?
Thanks!

Thanks for your response. I had already re-installed my OS because computer wouldn't boot up. I had downloaded Onyx and run it which I think was the start of my problems including the missing serial number - so it was looking for serial number even before my upgrade to 9.1.3. I could not find anything called a reg keyfile in either my user or startup disk /Library/Preferences/. When I put in my serial number, I can boot and quit as many times as I want until I shut down.
Here are the 3 console messages that appear when I try to boot up and they are the same that come up after shutting down or on a launch which does NOT ask for serial number:
1/4/11 11:31:35 AM Console[149] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
1/4/11 11:31:52 AM Logic Pro[150] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
1/4/11 11:31:52 AM [0x0-0x1b01b].com.apple.logic.pro[150] ECMemReserve: allocating in MainStage mode
Any help is greatly appreciated!!!

Cc lightroom trouble asking for serial number

I purchased the cc photography package. I was able to download and open Photoshop but unable to open lightroom. It ask for a serial number. I tried the trouble shooting tips still having trouble.

Hi Kirstygem,
If the above mentioned steps have not helped , can you please try the below mentioned article. Although its for LR3 but its still effective for the newer version .
Lightroom 3 asks for serial number launching in non-admin account
Updated kb For LR5 : Preference and other file locations in Lightroom 5
Do let us know if this worked for you or not .
Cheers,
Kartikay Sharma

Because the applications ask for serial number if I bought a plan?

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