Been sent gift album but itunes won't open

I was e-maiuled an album as a gift but when trying to redeem it on my (Windows) PC itunes would not open.
Security box popped up requesting certain files be allowed so clicked "Allow" but then nothing.  Even with itunes already open and signed in to the store still nothing
Any ideas as to why this is happening and how to rectify?

when i try to open itunes, nothing happens.
are you getting any sort of error message, nickey? if so, what does it say?

Similar Messages

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    Message was edited by: keen_tyro

    good lord.
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  • HT201209 Could I please have some help as I'm trying to type in code to redeem a gift card but it won't let me type in the code.

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  • Itunes installed but it won't open the new version- any advise

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    http://support.apple.com/kb/TS3430
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