Been waiting 24 hrs for apple ID verification is this normal

Been waiting 24 hrs for apple ID verification is this normal

Seems like so many are having the same problem, but Apple has not offered any advice or statements yet.  I was also asked to verify my apple id, but no email arrived and I have been locked out of my itunes account and icloud ever since...this apple id has been verified for many years already and it makes no sense that it needs re-verification.  I researched my account at http:// appleid.apple.com and found that my original apple id ([email protected]) was still associated with my current email address, which happens to be my current apple id as well.  (This merging occurred a few years ago at the request of Apple, mind you.  I did not choose to make this change.  But now my @mac.com original apple id and my current email address are no longer merged for access itunes account.) 
So, I reverified my original @mac.com apple id which asked for a password change and credit card information for itunes.  I reluctantly did this simply to have access to itunes...but, this created a "NEW" itunes account that is no longer linked to my regular itunes account that I am currently locked out of.  (Strangely, the email address associated with my @mac.com account is the same as my old account....I am totally confused now)
I then signed into my iCloud account, through my iphone, using the @mac.com account.  And now that part works.  But still locked out of itunes account.

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