Been watching HD TV shows on Apple TV for a month with my 1080i TV. Tonight getting error on TV, "This content requires HDCP for playback". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal. Help?

Been watching HD TV shows over home WI-FI from remote desktop using Apple TV for a month with my 1080i TV. Tonight getting error on TV, even on recently watched shows, "This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal at about 4.7 mB/sec. Any ideas? Thanks.

Similar Messages

I cannot play rented movies from i tunes and netflix theres always a plug on my tv screen "This content requires HDCP for playback." HDCP isn't support by your HDMI connection.

I rented twice already in my ITUNE movies but can't watch thru Apple TV just of this issue" This content requires HDCP for playback.
Pls response to this issue.

unplug tele power lead for 10 seconds, then try again. Worked for me.

This content requires HDCP for playback problem! Apple TV2

Owned Apple TV for two weeks. Two weeks ago, everything was fine for films already in my iTunes library.
This week, when selecting play on a movie, I get the message 'This content requires HDCP for playback problem' inconsistently. Some vids work, some don't. Then they do then they don't! I have tried on a Samsung TV and a Sony Bravia? Same for both!
How do I resolve this. I have tried different HDMI ports, turned Apple TV 2 off and on. Tried different cables (Although my HDMI cable is the one I purchased from Apple).
Any suggestions? Is it something Apple need to fix? This is kinda embarrassing when I tell friends how good Apple TV is, get them round to watch a movie and inconsistently get this.
Many Thanks for any help
Dave.

I too sadly have this handshaking issue. I'm in Phoenix, AZ. Day one buyer for ATV2. Worked all of about two days in terms of streaming HD content from either my MAC or netflix. About the third time i tried to stream HD content from Netflix or Blu Ray digital copies from my Mac, I get the HDCP compliance message stating my display is not authorized.
I have tried every concievable combination of unplugging and rebooting of TV (Samsung 2005 DLP), ATV2, and HDMI switcher (Monoprice) and nothing will work. My DirecTV HD-DVR works like a charm. If I rent an HD pay per view from DirecTV, no problem. If I rent an HD movie on iTunes, won't display it due to the HDCP issue. I've NOT ONCE had an issue with my DirecTV HDDVR having an HDCP compliance issue and of course its connected to my TV via HDMI thru my monoprice HDMI four port switch.
I guess the only other thing I could try is exchanging the unit itself. But everything else works as advertised. It feels like this is just a software issue that needs to be patched, and fast.

I keep getting "This content requires HDCP for playback" with my new Apple TV 3.

I keep getting "This content requires HDCP for playback" with my new Apple TV 3. I've returned one and got a new one. I've turned everything on and off. I've upgraded my bandwith. I've tried using different HDMI ports. Nothing is working.
Sometimes a movie will start to play for about 3-5 seconds and then freeze. My music plays fine as well as other videos that are not HD.
This has been going on for 3 weeks now and Apple Support and Genius Bar couldn't help.
Would appreciate any other solutions folks came up with.
Thanks.

Thanks. I'll try to get a new HDMI cable, but that ****** me off since I bought the one I had from Apple thinking I'd avoid any issues like this.
I've also never had a movie play and have also tried Reset.
Since the movie starts to play for a few seconds, I'm assuming it is not my TV.
Thanks!
Steve

This content requires hdcp for playback. so I paid $100 for it and now they stop it from working?

I have an atv 2, my tv uses componet, I have used it to rent and watch movies on it for a year at least but now it says this content requires hdcp for playback. so I paid $100 for it and now they stop it from working?
I also have the first atv, I get the same message

lol, I had to go look at the back of that, I've been using it so long with componet. I started getting the hdcp message a few months ago on it. been using it for years with componet now I cant. what I meNt on the AT2 is that when I bought it, I was able to use it, rent moves, etc. since I got it using an adaptor because of my tv. It just recently was rendered incapable along with the componet output on the AT1.
My tv is a 65" Hitachi rear projection, with no hdmi. It's old, but still has a great picture

How can I fix apple tv error "this content requires hdcp for playback"

how can I fix apple tv error "this content requires hdcp for playback" I've done everything suggested in troubleshooting and still my apple tv don't work. I'm thinking on returning it, since it doesn't work.

Welcome to the Apple Community.
Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports HDCP
Try the Apple TV with another TV

Apple TV not working - content requires HDCP for playback

Hello, I am at home sick and thought I'd watch a movie through my Apple TV, which I haven't used for about a month. Rented one, but when I went to play it got the error message "This content requires HDCP for playback." I have changed nothing since using it last. None of my previously downloaded shows will work either. Have spent the last hour and a half plugging, unplugging, updating software on my TV (while feeling like absolute rubbish) to try and fix it. I do not have a spare HDMI cable but can't believe this is the problem when it has previously been working FINE. I checked about doing an Apple TV software update but it was already on auto update and is up to date. I suspect this might be the problem - it's done some stupid update and wrecked everything. Apple support can't take my call till tomorrow afternoon and I am way too frustrated to be able to wait till then. I'm too sick to go to the shops to buy a cable and don't think I should have to anyway. Can anyone please help me? This is RIDICULOUS! I just want to watch a movie

Thankyou Rudegar... I'll try a new cable but I really don't understand how any of it could've suddenly broken... it hasn't been touched. Very annoying

TS3623 Error: This content requires DDCP -reconnected HDMI and no change. Worked fine yesterday

Cant stream a movie in NetFlix - This content requires HDCP I have reconnected HDMI and no change, worked fine yesterday

Have you tried a different cable or restarting your Apple TV/TV.

TS1398 have been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any idea

my ipad 4 has been connected to my wireless network using a netgear sky broadband router succesfully for a few weeks, suddenly can't connect, network is showing but no signal - all other wireless gadgets are connected just fine - including iphone - any ideas?

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I rented to HD movies on Apple TV, biuth at the same time. I was able to watch one, butb the second says - error while laoding this content, try later - well I tried later numerous times and continuemto get same message. what is my next step??

I rented two HD movies on Apple TV, both at the same time. I was able to watch one, but the second says - "error while loading this content, try later" - well I tried later numerous times and continue to get the same message. What is my next step??

No, the film will be available for 30 days, but once you start watching it the clock will start running and it will expire after 24/48hrs (depending on location).
You said you rented on Apple TV, which has no accessible storage. When you choose to watch it starts to cache to the small flash drive, which is then flushed when you access another movie (or any other content). Everything is streamed so it will need to load each time. If you want to store any content you need to do so via computer.
Network issues can also contribute to seeing such an error. If on wifi, try ethernet. Make sure DNS is set to auto (settings - general - network). You can also see the status of your network by getting a report (istumbler, netstumbler or similar), to look for signal strength, noise, nearby networks.
Other services use adaptive streaming so they won't be much of an issue.

Purchased a movie. Trying to watch it through Apple TV. Receiving error "An error occurred loading this content. Try again later." I have tried to play the movie several times but still get the same message.

I purchased a movie using Apple TV. I keep receiving the same error message "An error occurred loading this content"

There may be network issues or issues with Apple's servers.
Personally I would unplug and restart AppleTV. If there are still problems and you can access the iTunes store sections to browse I would contact itunes store support.
AC

HT1498 An error occurred loading this content. Try again later. This is what happens when trying to watch a movie on Apple TV. Have paid for this

An error occurred loading this content. This is what happens when trying to a movie I have purchased

Hello, fortfrances
You may find this article helpful when troubleshooting issues with your Apple TV.
Apple TV: Basic troubleshooting
http://support.apple.com/kb/ht1551
Cheers,
Jason H.

Apple tv is not working: "an error occurred loading this content. Try again later". Any idea?

My apple tv is not working. I have rented 4 movies and I cannot open any of them. My Apple TV is located in USA. Anywy I am traveling at the moment outside US, but cannot watch my rented movies. I get the following error message: "an error occurred loading this content. Try again later". Any idea? What is the solution for this issue?

I have 4-5 mbps for Downloads. It works fine when opening websites and downloading large files from the Internet. I have set-up my IP to "automatically" as you suggested, even though I believe this was the default setting.
I changed the resolution in Settings > Itunes Store > Video Resolution from 1080p to 720p. Then I rented again "Salmon Fishing in the Yemen", (but now using HD 720p) and I get exactly the same error.
Then I changed it to Standard Definition and now is working. Basically what I have found out is that if I rent movies in HD 1080p or HD 720p it will simply not work.
I believe 4-5 mbps is very fast internet connection, so the errors above should not be appearing.
Feedback for Apple TV developers is to show estimated time for full downloads when using 1080p or 720p so the user can understand what is going on. Very frustrating as I just bought the Apple TV for watching HD movies. I have a 55" HD Sony Bravia tv ready to be used... !!!

I rented a movie The King's Speech. But I couldn't download it because I kept receiving an error message saying "An error occurred loading this content. Try again later." However, I could rent other movie and watch it. Young

I rented a movie The King's Speech. But I couldn't download it because of an error message saying "An error occurred loading this content. Try again later. I tried it several times, but I still get the same error message. I tried other movie and could download and watched it. Therefore, I assume that only this movie makes trouble. Am I right? If I am right, should I ask a refund to Apple for this movie?

I posted the same sort of problem in the thread
https://discussions.apple.com/message/15562522#15562522
I noticed in my instance that it is HD content that is giving me the same problem, but Standard Definition (SD) content downloads and plays no problem.
Would this be the same with you? Have you been able to download a play an HD rented movie?

Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later."

Can't play rented movies. They appear to download OK and the timer accurately reports days remaining to watch. But whenever I try to play the movie I get this message, "An error occurred loading this content. Try again later.". Have been using the Apple TV for 2 weeks and everything else seems to work OK. The Apple TV reports its SW is up to date. I've tried this with two movies rented frim iTunes directly from the Apple TV.

If after you download the movie, you navigate away and do something else with your Apple TV the content you have downloaded will be overwritten and you'll need to download it again. It's a pain in the neck for many who have slow downloads but it's something that comes with using volatile memory rather than a hard drive for storage.
Perhaps you're not doing this, but I thought it worth mentioning.

Been watching HD TV shows on Apple TV for a month with my 1080i TV. Tonight getting error on TV, "This content requires HDCP for playback". All other media from remote desktop working OK, including 720p movie. WI-FI network running normal. Help?

Similar Messages

Maybe you are looking for