BEEN WITH BT FOR YEARS AND THEY STILL HAVE NO CLUE

 we where getting 1.8mb download we are now getting the above with a new router arrived the other day ^^ and yet this bloke thinks we are getting proper speeds would also help if they phoned and can understand English but thats another matter onto the test results drum roll -
http://www.broadbandspeedchecker.co.uk/bimages/118108153.jpg
keep in mind we where getting 1.8mb dl hell i even seen it at over 1.9mb dl but only lasted three days bt result -
 1. Best Effort Test: -provides background information.
Download  Speed
0.6 Mbps
0 Mbps
1 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.6 Mbps
 For your connection, the acceptable range of speeds is 0.2 Mbps-1 Mbps.
 Additional Information:
 Your DSL Connection Rate :1.47 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
 IP Profile for your line is - 0.75 Mbps
up next router stats and before anyone starts Ive had the whole oh you are far from your exchange nonsense so if you want to help be practical and do just that don't leave remarks trying to be funny because its not !.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 07:42:26
Downstream:
1.438 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
6.9 dB / 15.0 dB
Line attenuation (Down/Up):
64.3 dB / 31.5 dB
Output power (Down/Up):
17.2 dBm / 12.4 dBm
FEC Events (Down/Up):
695264 / 144
CRC Events (Down/Up):
14 / 122
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
40 / 76
Error Seconds (Local/Remote):
10 / 59

Hi Welcome to the forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
Thank You
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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