Beep sound and unable to turn on

In the midst of installing the software, the programme prompt me to restart by pressing the on button for 10 sec, after that my laptop was not able to turn on and come with beep sound. anyone can assist, thx

How many beeps?
Read here.   Power On Self-Test Beep Definition - Part 2

Similar Messages

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    KY18,
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    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • I was out of my room for an hour and when returning, my computer was making continuous beeping sound and was unresponsive.

    I am new to Apple, just bought the computer a month ago.  I extraced this from the log file.  I fear I've picked up some malware or been hacked...
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochelle
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochelle
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_acct_mgmt(): OpenDirectory - Membership cache TTL set to 1800.
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in od_record_check_pwpolicy(): retval: 0
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in od_record_attribute_create_cfstring(): returned 2 attributes for dsAttrTypeStandard:AuthenticationAuthority
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Establishing credentials
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Got user: rochellebrock
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Context initialised
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Got euid, egid: 501 20
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Done getpwnam()
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Done setegid() & seteuid()
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): pam_sm_setcred: krb5 user rochellebrock doesn't have a principal
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Done cleanup3
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Done seteuid() & setegid()
    Sep  9 19:27:48 Rochelles-iMac.local loginwindow[47]: in pam_sm_setcred(): Done cleanup4
    Sep  9 19:27:48 Rochelles-iMac.local configd[18]: network changed: v4(en0+:192.168.1.2) DNS+ Proxy+ SMB
    Sep  9 19:27:49 Rochelles-iMac kernel[0]: en1: BSSID changed to 30:46:9a:9d:c0:b0
    Sep  9 19:27:49 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:49 Rochelles-iMac kernel[0]: AirPort: Link Up on en1
    Sep  9 19:27:49 Rochelles-iMac kernel[0]: en1: BSSID changed to 30:46:9a:9d:c0:b0
    Sep  9 19:27:49 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:52 Rochelles-iMac kernel[0]: 109634.210104: setDISASSOC from ATH_INTERFACE_CLASS disconnectVap
    Sep  9 19:27:52 Rochelles-iMac kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    Sep  9 19:27:52 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:52 Rochelles-iMac kernel[0]: 109634.228243: setDISASSOCIATE ****STA SYNC DISASSOC SUCCESS 
    Sep  9 19:27:55 Rochelles-iMac kernel[0]: en1: BSSID changed to 30:46:9a:9d:c0:b0
    Sep  9 19:27:55 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:55 Rochelles-iMac kernel[0]: AirPort: Link Up on en1
    Sep  9 19:27:55 Rochelles-iMac kernel[0]: en1: BSSID changed to 30:46:9a:9d:c0:b0
    Sep  9 19:27:55 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:58 Rochelles-iMac kernel[0]: 109640.221694: setDISASSOC from ATH_INTERFACE_CLASS disconnectVap
    Sep  9 19:27:58 Rochelles-iMac kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    Sep  9 19:27:58 Rochelles-iMac kernel[0]: en1::IO80211Interface::postMessage bssid changed
    Sep  9 19:27:58 Rochelles-iMac kernel[0]: 109640.239956: setDISASSOCIATE ****STA SYNC DISASSOC SUCCESS 
    Sep  9 19:28:00 Rochelles-iMac.local Google Chrome[10788]: Unsure about the internals of CFAllocator but going to patch them anyway. If there is a crash inside of CFAllocatorAllocate, please report it at http://crbug.com/117476 . If there is a crash and it is NOT inside of CFAllocatorAllocate, it is NOT RELATED. DO NOT REPORT IT THERE but rather FILE A NEW BUG.
    Sep  9 19:28:00 Rochelles-iMac kernel[0]: CODE SIGNING: cs_invalid_page(0x1000): p=10790[ksadmin] clearing CS_VALID
    Sep  9 19:28:01 Rochelles-iMac.local Google Chrome Helper[10791]: Unsure about the internals of CFAllocator but going to patch them anyway. If there is a crash inside of CFAllocatorAllocate, please report it at http://crbug.com/117476 . If there is a crash and it is NOT inside of CFAllocatorAllocate, it is NOT RELATED. DO NOT REPORT IT THERE but rather FILE A NEW
    This was found during the time I know the system was beeping:
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[0] == /Applications/TrendMicro.localized/SupportTool.app/Contents/MacOS/SupportTool
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[1] == /Applications/TrendMicro.localized/iTIS.app/Contents/MacOS/iTIS
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[2] == /Library/Application Support/TrendMicro/TmccMac/UIMgmt.app/Contents/MacOS/UIMgmt
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[3] == /Library/Application Support/TrendMicro/TmccMac/iCorePluginMgr
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[4] == /Library/Application Support/TrendMicro/TmccMac/iCoreService
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[5] == /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[6] == /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mdworker
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[7] == /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/Resources/dis kimages-helper
    Sep  9 20:24:40 Rochelles-iMac kernel[0]: TMCCFS 126 MSG handlePutExceptionPids exc_apps[8] == /usr/sbin/syslogd
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochelle
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochelle
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): OpenDirectory - The authtok is incorrect.
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochelle
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochelle
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 20:26:26 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): OpenDirectory - The authtok is incorrect.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochelle
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochelle
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): OpenDirectory - The authtok is incorrect.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochellebrock
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochellebrock
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): OpenDirectory - The authtok is incorrect.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got user: rochellebrock
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got ruser: rochellebrock
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Got service: screensaver
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): No authentication authority returned
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in od_principal_for_user(): failed: 7
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Failed to determine Kerberos principal name.
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Done cleanup3
    Sep  9 20:26:27 Rochelles-iMac.local loginwindow[47]: in pam_sm_authenticate(): Kerberos 5 refuses you
    If anyone can help me I would greatly appreciate it.  Thank you in advance.  I am on an Intel iMac 10.8.1

    Since it's a new machine, contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine. That also might apply to newly bought ones inside the first 90 days.
    FWIW, IMO, the AppleCare extended plan's the cheapest insurance you can get for your new desktop machine.

  • My iMac won't boot up, just makes a beeping sound and goes off. Any ideas?

    Managed to insert diagnostic cd and got it to boot. Done scan  and shows Video Ram, Volume Structure failed. Any ideas?

    Make an appointment at your local Apple Store or AASP, it sounds like a hardware fault. You can begin booking the appointment using Apple Online Service Assistant.

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