BEFORE posting, please read this!!

Before posting in this forum, I urge you to read though GlennVidia's sticky post Suggestions on posting and getting better answers and also hpkuo's A collection of tips and tricks
also to new users, please create a signature in the User Control Panel listing your system specifications.
too many people are posting questions like "MSIPVS don't work, please help" but if you don't tell us what your system is, its like asking your GP to diagnose medical problems over the phone - ie, guesswork!! also it helps if you give us your location, ie Seattle, USA; Norwich, UK; Kabul, Afghanistan; for local TV issues.
any users with the MS8606 TV@nywhere Master should first try the Unofficial BETA drivers for this product listed in my sticky at the top of this forum, looking through the release notes for this, it fixes many problems that users have posted about.
plus make sure all your system and vga drivers are up-to-date, here are some links:
For Nvidia Nforce chipset and display drivers:
http://www.nvidia.com/content/drivers/drivers.asp
For ATI chipset and display drivers:
http://www.ati.com/support/driver.html
For Via chipset and display drivers:
http://www.viaarena.com/default.aspx?PageID=2
For SiS chipset and display drivers:
http://download.sis.com/
For Intel chipset and display drivers:
http://downloadfinder.intel.com/scripts-df/support_intel.asp?iid=HPAGE+header_support_download
Installation of MSIPVS:
Download and install the latest drivers for your MSI TV Tuner (either from MSI or the BETA drivers if you are using TV@nywhere Master). After installing the drivers, please RESTART your PC (the installer won't prompt you to do this) BEFORE you install the MSIPVS or MediaCentre III software.
MSIPVS (or other InterVideo software) won't work if Windows has been installed to a partition other than C:, Mega PC users should disable the card reader by either unplugging it from the motherboard, or temporarily disabling the USB controller in BIOS before installing Windows to ensure it sees drive C: as default installation drive.
This should avoid any "antenna & afghanistan" default configurations in MSIPVS, but please ensure your correct region and TV standard settings are selected, and the correct cable / antenna connection is selected.
Mega PC series
Users using a Mega series barebone PC with MediaCentre III (ugh) should also search through the Mega PC series forum for further assistance there.
Hope this helps

sorry, think i must have slipped on something

Similar Messages

Frequently Asked Questions (FAQ) BEFORE you post, PLEASE read this first

PLEASE READ ALL OF THIS POST BEFORE POSTING ON THE FORUM FOR THE FIRST TIME!
Welcome to the Creative Labs MP3 Players web forum!
This forum is for discussing issues related to the MP3 players (digital audio players) made by Creative Labs for those in the Americas, Europe and Asia Pacific . Although we're not going to turn away folks from other areas
The primary language of the forum is English, and posting in English is likely to get you a quicker response.
If your question does not relate to Creative MP3 players please find another more suitable forum to post in. If you want to discuss another player, or something not covered by another forum, please use the Off Topic forum.
CONTENTS
How to contact support
Hot topics
General issues
Before you ask your question
When you ask your question
After you ask your question
Low volume issue
Nomad Primer
Nomadness.net FAQs
More useful links
Wishlist and petitions
Suggesting changes
. How to Contact Support
Please note this is a peer forum and Creative's Support staff do not guarantee a reply here. If your issue is urgent, you are within your warranty period and/or you do not get a fast reply here you should contact Creative Labs Technical Support.
To contact support click the Support > Contact Customer Support link on this page.
When contacting Creative Support by email it's important to note that you must reply to the autoresponse email you first receive, as detailed in the email itself. Also make sure to check any spam trap you have on your email system if you have not received a reply.
It's also important if you feel that you have a bug or defect with your product to register that issue directly with support. Don't rely on the forum to raise awareness of an issue.
2. Hot Topics
This is dividied into 3 sections: General, Tag based players & USB mass storage players.
Make sure to also look at Section 3, which covers some of the other General Issues.
General
Where do I get the latest software, drivers and firmware?
Click the link Support > Downloads on this page.
In general, when installing on a new PC you need to download the driver, and some software to communicate with the player e.g. MediaSource, Media Explorer. For players using the v2.xx MTP/PlayForsure firmware drivers are not necessary, but you must have Windows XP and Windows Media Player 0 (this provides the MTP driver).
Important: Even though files are described as updates, none of the software requires a previous version to install. At worst they will prompt you to connect your player to verify you own a Creative product.
Note if you are downloading MediaSource make sure to download and install the relevant MediaSource plugin for your player. If MediaSource can't detect your player this is the first thing to check. For the v.xx PDE firmware the plugin is called the Creative Zen and NOMAD Jukebox plugin for Creative MediaSource , and for the v2 MTP/PlayForSure firmware it's called Creative MediaSource Plugin for PlaysForSure devices .
I am completely new to MP3 players, where should I start?
Have a read of my Nomad Primer, so called as Creative's MP3 player range tend to be prefixed with the word Nomad.
I think I have a bug, how can I check?
There's a known bug list hosted at my site here. If you want to add a bug then please
I have a wish request for the player, what can I do?
You can post it here (see the petitions listed in Section of this FAQ), email it to support, and/or add it to the public wishlist I host here by
I'm having connection problems with my player
If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this.
What bit-rate should I encode my music at?
Ultimately it's down to your ears what bit-rate you prefer, and you should listen for yourself to determine it. If you ask on the forum you'll get many different opinions.
Make sure to look at the "MP3 vs. WMA" link below also.
How long should my battery last?
For the Zen and Nomad Jukebox players, to get some idea of how long your battery will last for a given bit-rate look at the battery curves thread. Ultimately battery life is dependent on how you use the player, make sure to follow the "why doesn't my battery last as long as expected?" link below.
How long does an RMA take?
Typically 2 weeks. But it might take a little longer, so don't start posting if it's 5 days.
I want to know how people feel about their Zen Micro/Touch/MuVo etc.
There's a long post titled Experience with your Creative player that has many posts from users about their players. Please search back for threads about specific players before starting a new thread.
Where can I buy online music or get legal downloads for my player?
See this thread.
My tracks don't play at the correct speed e.g. they play too slowly, why?
Chances are they are encoded in an unsupported sampling frequency. The tracks will need to be re-encoded at a supported bit-rate and/or frequency with something like Creative's MediaSource Audio Converter or dbPowerAmp.
Can a Creative player work on an Apple Mac?
It isn't officially supported, but some kind folks out there have written freeware applications to get your Creative player working with Macs. XNJB provides support for the Zen players, and requires OS X 0.3 or 0.4 (check the site for full details). MuVoHelper solves some problems with getting the MuVo to work optimally. The iTunes Zen plugin should support all Zen players. Note if the link to the plugin is broken just Google "iTunes Zen plugin" to find other sources. Also note there's no guarantee that these programs will work with the Mac, so if you have issues you should address your problems to the developer(s) of the relevant program.
Can a Creative player work on Linux?
Again it isn't officially supported, but again some kinds folks out there have written freeware applications to get your Creative player working. There's the Gnomad2 project. And don't forget the Linux forum at Nomadness.net if you are still having problems.
Tag Based Players
This section covers the players that use a hard disk and work using tags e.g. Zen Xtra, Touch, Micro, Sleek.
My Zen is not behaving properly, won't startup, or goes into rescue mode. What should I do?
If the Zen is not starting properly or not behaving correctly, first try to reset it. To reset all players except for the Zen Micro there is a small switch on the side of the player typically, that you should press using something like a bent paper clip. Don't use anything sharp. To reset the Zen Micro simply remove the battery and replace it.
If this doesn't work then access rescue mode, and try running a disk cleanup.
Next you should try reloading the firmware/OS, but beware if you are having connection problems also with your PC you may end up with a player that has no firmware and cannot be reloaded.
The last resort is to format the player. This will erase the contents from the player, including the content that ships with the player.
If none of these resolve the problem and you are under warranty you should get in contact with support to arrange replacement of the player.
If you aren't under warranty Creative will still repair the player, which you can arrange by contacting support.
How do I do a Disk Cleanup and/or access Rescue/Recovery Mode?
Refer to the sticky Rescue Mode thread. Disk Cleanup is accessed from this. Note that the MuVo players (with the exclusion of the MuVo? players) do not have Rescue Mode.
How long should a Disk Cleanup take?
It should only take a few minutes, and no longer than 30 minutes. Anything longer than this and there is a problem with the player and you need to contact Creative Support.
How long should a format take?
Only a few seconds. Anything more than a minute and there is a problem with the player and you need to contact Creative Support.
Although I can get into Rescue Mode, I can't select any option, or the options don't work?
If Rescue Mode is not working properly or commands can't be chosen the player is faulty. You need to contact Creative Support.
When are the Zen 20Gb/Neeon going to be released outside of the Asia Pacific region?
Due to popular request the Neeon is launched in the USA, but nowhere else for now. If you want the Neeon then contact your regions Customer Services to request it.
The Zen 20Gb is available from some shops in the USA and Europe e.g. Cambridge Soundworks, and Amazon.co.uk.
Is there a known issue with the Zen Micro headphone socket?
Creative Support have neither confirmed nor denied it officially. Some users have posted purported emails from Creative on the forum saying that the socket has been reinforced, but these have not been confirmed by Creative Support either. The exact incidence of the problem is unknown, but newer players seem to suffer less from it.
Should I buy the Zen Micro or Touch etc. and what colour should it be?
We can't tell you what player to get, or what colour it should be. Look at your collection size and the features of the player (see Nomadworld.com for the product pages) and decide yourself based on this.
Why does my Zen Micro battery drain so quickly?
The standby time (24 hours from turn-off) for the Zen Micro seems to use a lot more power than previous Zens. Creative have released both v (..0+) and v2 (2.20.05+) firmware that reduces the standby time to 4 hours. Make sure to update to one of these if you have a draining problem.
Also see JazzMC's detailed page on this problem.
Why is my Zen Micro/Touch Touchpad so sensiti've and/or difficult to use?
The Touchpads take some time to get used to.
continued below... Message Edited by SSR on 2-29-2005 04:03 PM

7. Low Volume issue
See here in the Zen FAQ at Nomadness.net.
If the firmware will not apply because it says the version number is the same use the Reload OS option, access to which is described in the relevant FAQ for your player below.
8. Nomad Primer
If you have ordered, or just bought a Nomad Jukebox, Zen, or MuVo?, consider reading the Nomad Primer.
It may be worth reading even for the more experienced User.
9. Nomadness.net FAQ's
General FAQ
Jukebox FAQ
Jukebox 2 FAQ
Jukebox 3 FAQ
Jukebox Zen FAQ
MuVo FAQ
Nomadness.net is the foremost peer site on the Web for the Nomad players on the Internet; with news, articles, web forum, download archi've, and more!
0. Some more useful links
Nomadworld.com - Creative Labs's International Nomad website (based in the USA)
Player Manuals - Downloads of digital manuals
Notmad Explorer - 3rd party software
Battery Uni'versity - very good, comprehensi've site on batteries
Chinese Support thread - with information on how to get chinese characters on your player
. Wishlists and petitions
Here are links to a number of general wishlist and petitions, so rather than starting your own you can add to those that already exist, or of course add your support for a feature you would like to see.
Also remember that the only collecti've public wishlist is maintained here at StainlessSteelRat.net (this is not affiliated with Creative Labs, but maintained by the author of this FAQ). There is also a bugs list here. So please
Wishlists
Zen Micro
Zen Micro (another)
MuVo Sports C00
MuVo N200
Petitions
AAC support
Lossless codec support
MP3 Pro support
Ogg Vorbis support
Audible support
Genre definable EQ
Gapless playback
Games support
Insert to queue
No "the" in Music Library
Open source firmware
Play count and ratings
TXT viewer
USB mass storage / dri've letter support
Track number duplicate checkAlbum art
Substring search
Dual firmware for both tag and dri've letter support
Rename "Reload OS" to "Erase OS"
Zen Micro alarm enhancements
Zen Micro always visible clockZen Micro Audible support
Zen Micro customisable standby time
Zen Micro EAX
Zen Micro radio enhancements
Zen Touch non-PlayForSure firmware with bug fixes
Zen Touch bookmarks
Zen Touch EAX support
Zen Touch random button changeZen Touch Audible support
2. Suggesting changes
To suggest changes to this FAQ please
Thanks for reading!

Other MSI Products - before posting, please read

Hi there!
This forum is where you can find help for all the other little devices that MSI produces that don't have a home elsewhere in this forum.
These devices include MegaPlayer, MegaStick and MegaView MP3 / Portable Media Players, and MSI's communication devices, such as Bluetooth dongles and Wireless LAN routers & cards as well as StarCam, MegaCache, PocketDTV etc.
Before posting your question, read the Forum Rules, and use the button to see if your question has been answered already. But please don't hijack old dead threads, start your own new topic, giving as much information as you can, as well as what you have tried already. Posting to a two year old thread saying "i have same problem, did you ever fix it??" won't help at all. Read any stickies that have been posted here already, they may contain valuable information to solve your problem.
Have you read the manual? The manual supplied with your product is usually just a multi-language Quick Guide. Look on MSI's Product Support Pages (http://global.msi.com.tw/index.php?func=prodindex). You can find updated complete manuals, which will usually contain more information than the one supplied in the box. You would be surprised how many questions posted here can be answered just by looking in the manual! You can also find the latest drivers and firmware there, as well as popular FAQs.
If your problem is related to using your device with your PC, then please post full system specs, in case your problem is actually caused by your PC.
There's a good possibility that as this is a user-to-user forum, and no-one from MSI visits here, there are no answers yet, or nobody is able to help you yet. In that case, your best option is to contact MSI Support themselves, and see if they can help you with your problem.
Find MSI Support links here: https://forum-en.msi.com/index.php?topic=107326.0
Please note, that when contacting MSI Support, you should describe the problem as clearly as you would here, and give as much background information as you can. If you write to them "my MegaStick doesn't work, what can i do", then don't complain if you get a stock generic reply back from them .
Please, if you get an answer from MSI that solves your problem, or helps you to fix the problem yourself, join the helper's club here and post your solution, so that others can benefit from your wisdom!
Thank you, and good luck!

sorry, think i must have slipped on something

Ipod not connecting again, apple please read this.

First let me state that I made posts awhile back about my Ipod touch not being able to be recognized by itunes at all and just as a camera by windows. Now every single guide did nothing to help and the FEW people that posted had posted things I already did that did not help.
HOWEVER the version of Itunes that was prior to the one I just downloaded connected PERFECTLY with no issues.
But I just updates and wouldnt you know it, the connection problem is BACK. Apple please read this, the last version of Itunes had something different with how it connected to the Ipod...PLEASE bring that back, its so inconvenient not being able to connect to my own Ipod
If someone wants to post a reply that might help feel free...but everything on this website and even a few others not posted here have not worked, this is mostly me praying that Apple reads it...that tiny difference on how it connected made a huge difference with my computer.

Thanks. I worked out a simpler method of turning off the internet access - just switching off my wireless modem. Either way, this works and with the PC not connected to the internet, all three Apple devies will sync.
Thinking about it now, I had a similar problem a few versions ago which I recognised because with Home Sharing on and connected to the internet iTunes was trying to find files from someone in another hotel room who also sharing the hotel's wireless network. My devices would not sync then either. This seemed to be resolved with subsequent itunes upgrades until now ....
Thanks for the advice. Let's hope Apple's next 'update' actually updates itunes so it can sync Apple devices whilst simultaneously connected to the internet (not a big ask really).

Can any body please read this and ans me

hi all,
can any body please read this and tell is there any function module or some other thing is available.
Material masters are location specific, and Progistix maintains part details in Canadian $, now we need to get the logic how SAP converts the standard cost of the material from Canadian $ to US $
The plant number of Canada is 3002.

Hi
you would have to use the following function modules
CONVERT_TO_LOCAL_CURRENCY
CONVERT_TO_FOREIGN_CURRENCY
regards
Dinesh

You appear to be using a browser plug-in that attaches spam to your Facebook posts. To complete your post, please remove this browser plug-in or switch to a different computer

a few days ago,I updated my plug ins and anti virus free ware.After that I wanted to post a link on my facebook site,but was prevented from doing so.The message
" You appear to be using a browser plug-in that attaches spam to your
Facebook posts. To complete your post, please remove this browser
plug-in or switch to a different computer"
appears every time.
I checked all my plug ins but can't find the problem.What can I do ?

To fix: AVG > Tools > Advanced Settings > LinkScanner > Untick the 3rd Option > APPLY> OK

Please read this before posting?

First of all we need your stats so we can determine if or not their is an issue:
Please use this link http://192.168.1.254 to go to your hubs homepage:
(Heres the direct link! http://192.168.1.254/index.cgi?active_page=9116 )
Then click on Settings:
Then go to Advanced Settings:
then go to Broadband:
then go to Connection:
and then please copy and paste your adsl stats making sure you expand to show all details:
We need to determine whether you have a throughput or speed or IP profile issue, there is only one official speed tester that BT will accept for speed test and you need to go to http://www.speedtester.bt.com and then type click on the ADSL/FTTC option:
and then type in your phone number, wait for the results to be displayed:
and once the results have been displayed with your IP Profile please copy and paste the results to your post.
Also searching your exchange on http://www.samknows.com/broadband/exchange_search , this is not neccessary but can sometimes help.
Always make sure you try changing the filters this can be a common problem. If you have a mastersocket with a split front then unscrew the bottom bit and behind there should be a hidden test socket, you usually should try to test your broadband in there to make sure your internal wiring ins't causing interference this can be one of the highest common factors of slow broadband. Usually your broadband will be dependant on your line length from the exchange which will be based on your attenuation, so if your far from the exchange your not likely to get a great speed on ADSL.
Also dialling 17070 and pressing Option 2 to do a quiet line test will show if you have any noise on your line. If there's any noise on your line, try changing your filter's first and then call (0800 800) 151 and report a line fault don't mention broadband and go from there.
Happy posting!
Regards Edd
Check your Line
BT Speedtester

Although I appreciate the sentiments and would speed the initial diagnosis. I do feel it would put some members off, in particular ones who have had a issue for some time and more so customers who have had the "helpline" experience and have been passed pillar to post. Being directed to another link comes across for me, as a bit "helpline". I feel at this point, many would want some 1 to 1 (therapy) and they are being listened too with regards to there broadband issue.
I've seen users irate very recently, just by a simple request of hub stats posted by copy & paste. We all do it, however it can come across, corporate avoidance (helpline). At times I have PM, something similar with regards to our end responsibilities, depending how I believe, they are presenting themselves on the forum
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....

Please read this post

Hey Guys, I just wanted to share something with all of you, this forum does not get enough attention from the people who already know how to use the full strength of Java3D, and since there are so many unanswered questions here, and I'm sure most of them are solved by the authors them selfs, please do waste 5 min of your valuable time and post what you find as the best way to solve your problem, because we are here to help others as well, so please do.
and if any of the admins would please write this in nicer words and put it as a sticky or constant thread that would always stay first in the threads list, that would be great and most probably benefit us all.
Thanks in advance,
Adam Zehavi.

isn't there any admin to write something here to stay at the top of the page?? come on, this might really push people to post their solution for many problems, I mean look at the threads... most of them has NO replies, this does not make any sense these people didn't just gave up, they found a way and solved their problems, so I would not repeat myself I've made my point on the first post....

Safari logs me out of logged in web pages - not the same problem as other similar post - please read.

Before you crucify me please read the problem I've outlined below, because it's not the same issue other people are having. I did research the forums for the particular issue I'm having and it's not the same as what's already been posted. Please let me explain.
Here is my machine info.
iMac running Mac OS X Lion 10.7.5 on 2.5 GHZ Intel core.
Safari Version 5.1.7
I run two instances of Safari. I will have 1 safari browser window open on the left side of my screen with 7 tabs all on pages that require login. I run a second instance of Safari on the right side of my screen with only one tab open logged into 1 web page.
Here's what happens. Ocassionaly when switching the focus from one browser to the other all of my logged in web pages will refresh and I'll be logged out of all my logged in web pages, on both open browsers. There's never a certain amount of time that this happens, I've had it happen 3-4 hours into my work day and I've had it happen 10 minutes into my work day. I've also had this occure when I'm putting the focus from one browser window to the other and then I go to resize the width of the window I just put the focus on.
I'm thinking that there must be some setting or short cut "gesture" built into Safari that I'm triggering to make this happen, however I have looked at all the settings and can't seem to find anything that would cause this.
Any help or advice is apprecaited.

BDAqua - I have two Safari windows open - I guess in my semi technical mind that equated to two instances. But your probably right, just one instance of app with two windows open.
About two minutes after I posted my question, I was doing some work in one of my tabbed web pages, as I pressed the submit button to update the record on that page and as the page was refreshing I clicked my mouse on the second open Safari window to put the focus on that window, as soon as I put the focus on the second open browser I got logged out of all my logged in tabs in both windows.
The time it happened was sometime between 14:30 and 14:35
I'm looking at the Sytem Log. IN the filter I typed Safari and nothing came up from today in the log.
Just looking at "All Messages" between the hours of 1430 and 1435 their are no messages about safari, just the following.
1/10/13 2:32:22.000 PM kernel: IOSurface: buffer allocation size is zero
1/10/13 2:32:25.000 PM kernel: IOSurface: buffer allocation size is zero
1/10/13 2:32:25.000 PM kernel: IOSurface: buffer allocation size is zero

HELP! PLEASE READ THIS!

Hi,
Before posting your question in this forum, please make sure that you:
1.looked at the Portal FAQ: http://otn.oracle.com/products/iportal/htdocs/portal_faq.htm
2. searched through the archive
Chances are that most of the questions were answered before.
This will help us, a lot, to eliminate the duplicated questions answered over and over again, and will save more time to answer new questions.
Thank you!
Dmitry

Thanks for all the help roam!! You hear about hard drives crashing, but you never think it will happen to you, until it's too late. Unfortunately, that happened to me today... but, I bought an external hard drive a few months back and had backed up the majority of my important files at that time (THANK GOD!!). I had a ton of music on my iTunes, photos in my iPhoto, and TONS of favorite bookmarks organized in my Safari that I'm pretty sure were not backed up on my external harddrive (but at least all my graphic design files were saved on my external). I think I'll chalk this one up to the lesser of two evils and count my blessings. It could've been much worse than it is. Thanks again though for your assistance.
Take care,

MSI TV Tuners - Please Read This Topic First!

Welcome to the forum! If you are looking for help with your MSI TV tuner, this is a good place to start before posting. Look through the stickies below, and make good use of the Search function to see if your question has been answered already.
Can't find an answer? Then start a new topic of your own, don't just hijack someone elses. Give as much information as you can, look in the Suggestions on posting and getting better answers for advice.
Please bear in mind that this is a global forum, viewed by members from all over the world. Please make good use of the 'Location' field in your Profile, and please also state your TV signal type (eg PAL, NTSC) as well as source (aerial, cable, satellite). That should reduce chance of answers that are not really appropiate for your location.
MSI TV@nywhere Master PCI TV Tuner (MS8606)
MSI Product Support page - download drivers, manuals, software
MSI TV@nywhere MASTER PCI TV Tuner card FAQ
TV@nywhere Video OK, But sound loss after 40 sec (solved)
Vox USB Tuner
MSI Vox Box USB 2.0 TV Tuner FAQ
MSI Vox Power Supply...awesome!! PLEASE READ
Troubleshooting problems with hardware and MSIPVS
TV@nywhere Plus PCI
Problems with Windows Media Center
TV@nywhere Plus and Vista SP1
How to get audio from TV@nywhere Plus
TV@nywhere Plus remote issue solved!
TV@nywhere Plus - Vista Drivers required for remote control
TV@nywhere Plus and Windows 7
Theater 550PRO (PCI)
Theater 550PRO install issues
MegaSky 580 USB2
Mega Sky 580 and Windows Vista
Mega Sky 580 unavailable in MCE?
MSI MegaSky 580 Fix?
MegaSky 580 Installation Problems
Problems with MegaSky 580
New update for MegaSky 580
Weak reception from MegaSky, whats wrong?
Patches for PrestoPVR for MegaSky
DigiVOX USB2
DigiVOX and Windows XP x64 Edition
DigiVOX Mini II v3.0
DIGIVOX mini II V3.0 + Windows 7
Other useful topics
Windows XP Media Center Edition FAQ
Microsoft MPEG4 or DivX codec

I developed a program with php and mysql.in php file I am using applet tag to print out some informations.when I connected from client to the server.in that page I cant run applet.in client browser I have java plugin too.if I tried applets and also this print applet in my laptop it is working but if I put them into the server and if I connect from client applet isnt working problem is this.please someone help me

ALL Posters - Please read this - important.

Can I please ask that before posting in the main forums (where this message is) that you check a couple of things first:
1 - Is this the correct place to post?
See if there is a subforum that is more suitable - this will get you help & answers to problems a lot faster as this is a 'user-to-user' forum, and a lot of members have specialities that they check first. For example, a problem with, say, menus or buttons should go into the "menus & Buttons" subforum. Likewise, a problem with encoded video should also go into the Video handling & encoding subforum.
This is not the "main" forum - it is for posting questions that do not actually fit in anywhere else.
2 - Has somebody else already posted on the problem?
i Always
try running a search first - for example:
"Red Flashes"
or
"Burner not recognized"
or whatever. Duplicate posts only reduce your chances of getting assistance, plus they mess up the forums making it harder to search for answers.
Finally, I cannot emphasize strongly enough that these are
i user to user
forums, not Adobe Support forums. All members here are ordinary guys working with Encore or a related application - not Adobe tech personnel.
Sorry to bang on about this, but following these simple rules will help you all to get the assistance you need faster.

James,
It is my understanding that the Adobe employees, who do frequent the fora, do so on their own time, so their presence is not an "official" Adobe presence. However, they are able to offer many insights, that average "users" just might not be privy to. With very few exceptions, the posters' ties to Adobe are kept subrosa, and with good reason. There are often posters, who assume that these are true Adobe tech fora, and use them to whip Adobe into action. If they knew who the Adobe employees were, they'd be relentless and the helpful aspect of the fora would be greatly diminished.
It is comforting that there IS an Adobe presence here, but by design and definition, it is not required, as these are "user-to-user" fora.
I would like to think that the Adobe folk do take problems back to the office with them to share with the coders, the product managers, etc. Over the decades, Adobe has impressed me, a consumer, that they do care and work very hard to improve the various products for me. I know that Adobe does surveys in these fora to help them find what is most important to the greatest number of users. In these fora, they have a great asset - a bunch of users in one place with a publicly accessible forum, from which to gather data. I'd wager that a lot of beta testing is done by people, who contribute here. Again, by design, we'll probably not know who these folk are, as they will have signed a non-disclosure agreement. Besides, the things that they see might well not make it into a final release, so no sense in getting peoples' hopes up for something that might not be in the release. Most of these folk have business to do, and are giving of their spare time to test the upcoming product. They do not need people, such as me, pestering them for tidbits on the new program.
As for investment, I have my portfolio populated with companies that I think will make me money in the long run, and that are also good companines, whose policies I agree with. I try to temper my selections evenly between the two aspects.
Sorry to get so OT to Neil's post.
Hunt

Anyone that works for Apple, please read this

I have a brilliant suggestion and didn't know where to post it but here it is.
I work at a pharmacy. The program we are currently using is called PDX Pharmacy. I'll be honest with you, it *****. It takes a million steps to complete one simple task. My main issue is clearly this program's user interface. We use this program on a daily basis and it is used on our windows based PCs. This program is what prints out the information for our prescription labels. I hate it so much. I guess what I'm trying to say here is that Apple is known for their outstanding graphical user interface and I know that you geniuses over there in Cupertino can come up with some great stuff. Please hear me out on this: make me a pharmacy prescription filling program for the family owned pharmacy that I work for!
Thanks for listening to me complain.
Jerm

I have a brilliant suggestion and didn't know where to post it but here it is.
http://www.apple.com/feedback
These are user to user forums. You are not addressing Apple by posting here.

Please read this on the Nokia Updater - Important ...

Hi All,
Well - it looks like you have really taken well to the new Nokia Software Updater. We can also see that there is a little bit of confusion about the service in its present state right now.
So... We got an email from the NSU team that gives a bit more info on the topic:
The Nokia Software Updater checks which software is available for your particular phone by comparing the software you currently have with latest software assigned to the 7 digit product code of your phone. If newer software is available for your 'variant', it will be downloaded.
In case the Nokia Software Updater says no new software is available but you believe this to be incorrect, please post your product code to these boards.
Many thanks for your help,
The Nokia Software Updater team
Your product code can be found on the label in the battery compartment (e.g. 0501234).
So, if you do run into problems, it would be a really great idea to let Nokia know what your product code is. If you find yourself needing to call or email Nokia on the topic - please include this code so that our support teams can get straight down to helping you out.
Please do not forget, the Discussion Board itself is not here to provide direct support, so if you have an issue and post here the NSU team may see it, but they will not be able to get back to you directly. If you need one to one support - please get in touch via phone or email.
Cheers
KarimMessage Edited by vandelay on 30-Oct-2007 02:12 PM

Greetings everyone.
I contacted Nokia Support, and they sent me some info on how to get support locally some days ago. However, I plugged my phone again today and voila! to my surprise, it detected the new firmware and right now that I'm typing, I am updating to the new version.
I'm not sure but I think I should thank Nokia Support for registering my Product Code and certainly for responding to my request in quite a short time.
I should also thank all the other guys who gave me help on this issue, specially scoopyman.

Would an Adobe Staff Person please read this?

I'm wondering why Adobe has never fixed a problem that has been frustrating to me and other users for years. If you try to use the Upload button in the Files panel to upload a file to your website you frequently get a Waiting for Server message and the upload often times out.
If I do the identical task at the same time in Transmit, the file uploads in a few seconds.
I've drawn attention to this problem several times, both in this forum and by posting Bug Reports to Adobe.
So far, year after year, the problem has not been fixed.
If there's a staff person who reads this, would you please find out whether or not this defect is ever going to be fixed?

Thanks for your help. I'm aware that Passive is the best connection.
I sent a bug report to Adobe and, to my suprise, got a reply. But the workaround is disappointing. It basically says "wait longer".
We would like to let you know that we are aware of this issue and have an internal bug # 3561917 for this. We are working to prioritize it for fixing.
Please try the steps mentioned below:
1.       Launch Dreamweaver CC
2.       Go to menu “Dreamweaver -> Preferences…” to open the “Preferences” dialog
3.       Go to “Site” category in “Preferences” dialog
4.       Increase the value of “FTP time out” from 30 seconds to a higher value, let us say 180 seconds
5.       Click “Apply” and the “Close”.
Now you can try out your FTP scenarios.

BEFORE posting, please read this!!

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