Before starting AHT, be sure to disconnect all external devices except the keyboard, mouse, display, and Ethernet adapter. Also disconnect any external optical drives. What does this include?
Before starting AHT, be sure to disconnect all external devices except the keyboard, mouse, display, and Ethernet adapter. Also disconnect any external optical drives. What is included in these external devices?
I have tried repeatedly to use the Apple Hardware test on my iMac desktop 10.7.3 early 2009 4 GB with no luck. What am I doing wrong? I have everything I can think of unplugged. Do I need to disconnect BlueTooth in Preferences?
Thanks
Similar Messages
-
My MacBook Pro is password protected but all of a sudden the keyboard stopped functioning and I can't log in at all. What should I do? Thanks in advance.
Get a USB key board
-
I have a Macbook purchased in 2009. I am running Mavericks, which has caused several programs to stop opening (Calendar, Quicktime...) so I have been trying several things to fix it. One thing is to try to do a Apple Hardware Test over the internet. In order to do this I need to restart my computer while pressing the option and D keys.
When I did so I got the message "4403D". I had to hold the power button down to turn off the computer in order to restart normally so I can use it.
What does this mean? And how do I fix the programs?Can you provide the link of the website on which you are having problems ??
Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
Check and tell if its working.
-> Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)''' -
I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me
Have you tried repairing disk permissions : iTunes download error -45054
-
I plugged my iPod nana into my computer to charge it. I have a message on the iPod screen, "Connected Eject before disconnecting". What does this mean?
In iTunes, next to the iPod, there will be an eject icon. This safely disconnects the iPod from your computer.
-
I applied the update today to an Iphone 5 and it totally trashed the phone. Total restore WOULD NOT bring it back- it is a nice paper weight- Error 6. Any body got a clue? Have tried restore several times- yes- disconnected all usb devices THX
Did you try all 7 trouble shooting steps outlined Apple Support Page you linked from?
-
I'm trying to setup my new iPad2 - get message "This iPad cannot be used because Apple Mobile Device service is not started". What does this mean? I can't get anything up on my iPad. Frustrated!
Assuming that you are on a PC then there are intructions here for starting it http://support.apple.com/kb/TS1567 , and for a Mac http://support.apple.com/kb/HT1747
-
My mid 2010 Mac running yosemite has recently started to lock up when I do a swipe on the magic mouse to scroll a web page. Anybody having a similar experience? I believe I've taken the last update to Yosemite within the last several weeks but this behavior did not start in concurrence with any system maintenance events.
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Please help! All keys work except the letters!
Hi all! I have a 2011 MacBook Air. I went to use it this moring and login, and the keys didn't work. I have found that all keys EXCEPT the letters work! It has Mountain Lion 10.8.2 on it, 64GB flash HD, 2GB DDR3 RAM, the "base" model esentially. Any ideas? Thanks!
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
I am automating the process of sending appointment reminders to my clients. I started with an alert with an email in calendar using the clients email address as a custom entry in my me card in my contacts. this was resulting in three emails being sent with slightly different versions of the same address (see my previous post). Heating someone else's suggestion I created a workflow file to send an email and calling that file from an alert on my calendar. This is working and sends only one email to the client.
My calendar is on I cloud and I access it from three different computers so I can keep my appointment calendar current. The files that send the email only exist on one computer. My other computers show error messages when those emails get sent. It seems that each computer wants to send the email. It's a small problem but is there a way that I could not get those alerts.
But appreciate any thoughts about this. It seems like both problems might be related to the iCloud system.
Thank you in advance,
MichaelGood work, catch so far Michael, does seem to be a "feature" of iCloud syncing, not sure what you could do to disable it.
-
I am re-installing itunes on a PC Win 7 and have the message: "apple mobile device failed to start verify that you have sufficient privilegesto start system services" what does this mean? how do I check and rectify? I am already logged onto the PC as administrator
I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
I cant download itunes on my computer because it says " service 'apple mobile device' failed to start. verify that you have sufficient privileges to start system services. what does this mean? how do you verify this?
I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help? -
What does this mean and how do i fix this so my ipod works again on my computer and itunes: "Service 'apple mobile device' failed to start. Verify that you have sufficient privileges to start system services." I tried "retry", i tried "abort" and started over. I keep getting stuck in the same place.
Hello DEstadt,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Best of luck,
Mario -
After seeing the production of Matilda in London I purchased the whole sound track and it did not completely load. I've never had this problem before so I just forgot about it. Today I am downloading an album only to find out it's missing the voacals. Do I have to start just settling for these kinds things. I'm feeling taken.
Hello MarkFKenny,
If you feel that there is an issue with a purchase made, you can report an issue with said purchase to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen -
My Mac will not start up and I get a 3 tone repeated beep. What is this?
Whenever I try to start up my iMac all I et is a series of 3-tone beeps repeated endlessly and I can't get it to start up. Also now the apple repair disc is stuck in the drive and I can,t eject it.
Hold down the option key while starting your iMac
You should see a screen with some imagines of hard drives appear.
Press the eject key to eject the disk, then select your boot partition (likely named "Macintosh HD") and hit the return key.
If you still hear the three beeps, the computer may be unable to access its system memory. Preform the resets detailed in these articles:
https://support.apple.com/kb/HT3964
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Or try as den.thed suggested if you have recently installed memory into your computer.
If your boot partition does not appear when you hold down option and "Recovery HD" also doesn't appear, or if it does not allow you to eject the disk, you may be experiencing hardware issues. Try the above resets, and if they don't work, you will need to go to your closest AASP or Apple Retail store for service.
Good luck.
Maybe you are looking for
-
(Sorry the message is too long and I stop at "I have just created an account")... but when I try to update application directly from my Iphone, I see my brother's ID and I have not the possibility to change it. How could I do??????? Thank you if some
-
Hi All, in the BODS 4.0, DS Management Console, Is there a way to limit the number of jobs that are visible to the Admin who logs in? Currently we have around 400 jobs in the system. and the Admin team would like to limit the number of jobs that is v
-
how to call a method in a program is there any way like pattern to call a function module.
-
How to configure the system log on Mac OS X???
Now the system log is removed one week after the creation but I need to store it permanently. How to do it??
-
How to execute a backing-bean method before loading JSP Page?
Hi everybody. Scene: An AdfForm, with -SelectChoice, referenced to a <list> of pageDef, which is referenced to an ADF BC. Goal: -Executing the query of the ADF BC before load the SelectChoice, to load the correct values. A good question to know: Exis