Before Updating to 8.1

I see the new update 8.1 is available.
I have 8.0.2 (20) presently.
1) What would be a good backup procedure to do before I try it ? (just in case)
my guess is, copy User/Music/iTunes folder to another disk or Volume ?
2) I have an external FW backup of my whole boot disk.
If 8.1 bombs for me, would I just be able to delete it (8.1) and copy-back 8.0.2 from my External.
Like, would it be that simple, or would I have to delete other stuff to to get back to where I was, before the Fit hit the Shan (old programers joke, I am told) ?
Thanks for any help.
TTab

Answered my own question thanks Just in case anyone reads this far... rolling back to previous version was as follows:
1. Sent iTunes 8.1 to trash (emptied trash not sure if I needed to but it felt good to flush 8.1 down the pan
2. Removed icon from dock (as it now points to iTunes in trash)
3. Moved Music\iTunes\iTunes Library to Music\iTunes\Previous iTunes Libraries\ and renamed it iTunes Library (8.1)
4. Copied Music\iTunes\Previous iTunes Libraries\iTunes Library 2009-03-15 to Music\iTunes\ and renamed iTunes Library
5. Downloaded 8.02 from http://support.apple.com/downloads/iTunes8_0_2_forMac and installed
6. iTunes now loads in 5 secs (instead of 32 secs with 8.1!) thanks
...and remember Tim - never, ever, EVER (on pain of death!) update to latest of ANYTHING until it is at least version .01 or better still .02 (as I always get obscure problems that probably won't be reported in .01 update!) - you know it makes sense Rodney!! :o)
Tim.

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HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

Good morning
I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
"There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
Please advise how I can transfer these files, I am not sure what files are in question.
I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
Regards
Mark Price

okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
Starting to get really annoying this thing.. Any smart suggestions what's going on?

A few things that might help before updating to 4.0 (if you haven't yet):

I'm in the IT dept of the company I work for and it's my job to troubleshoot, test, implement etc etc everything and anything regarding iphones and other related software. So, after MUCH trial and error, here are some of the key points I have found regarding the upgrade that I hope will also help other people as they have myself and others whom I work with. So here are some snippets of the mass email I sent out to our other associates who have yet to upgrade their OSs:
In order to make sure that you're upgrade goes as smooth as possible: please take into consideration the following recommendations:
1. It is not necessary to do the software upgrade on the same machine that you normally use to sync your phone.
I sync my phone at home on a PC, but upgraded the software at work on a Mac. I lost no data/music/photos/contacts/applications and it was fast and easy. I highly, highly, HIGHLY recommend you do your firmware upgrading on a Mac. I also did it at home on the pc and it was a nightmare. I had to uninstall and reinstall every scrap of Apple software I ever had on there and all kinds of other permissions/backup problems ensued.
Do yourself a favor and DO NOT upgrade your iphone's OS on a PC.
If you do not have a Mac, chances are you know somebody who does who will let your borrow their iTunes for an hour.
2. Obviously, you will need the most recent version of iTunes (9.2) and OSX10.5 or later on your computer (OPTIMALLY, you will have 10.6.4). Again, do this on a Mac. If it is not, please download and install 10.6.4/9.2 (DO NOT have your phone plugged into the machine while you do this). Wait for everything to upgrade, then restart your computer.
3. Always, always, always make sure you have a reliable backup of your phone's contents SOMEWHERE (it doesn't necessarily need to be on the computer you use to sync it, and to be honest I would recommend NOT using that same machine for the firmware upgrade). In the off-chance that your upgrade fails, you will lose all of your data if you do not have a backup.
4. Once all of your machine's software has been updated, go ahead and open iTunes THEN plug your phone into your machine. Once it finds your phone, it will likely automatically prompt you to upgrade your phone's firmware and carrier settings. Accept this.
If it does not, please choose the "check for update" button on the summary screen of your selected iphone in itunes.
Downloading and installing should take roughly 20-45 minutes (depending on your speed/connection). Itunes will create a backup of your current data/settings before installing this which shouldn't take more than 15 minutes and will overwrite your previous one.
You should not encounter a need to sync ANYTHING at this point, so please please please do not sync before updating. Keep it plugged in and do not answer any incoming calls, texts or emails while this is occurring. In fact do NOT use your phone at all, in any way while the update is being downloaded or applied.
5. If all goes well, your phone will restart itself after the installation. This will take a few minutes. It will disappear from your itunes during this time, but fret not, it will return. When it does, and you are told by itunes that the upgrade is complete, it is now safe to disconnect your phone and try out all the new features. (A reboot is HIGHLY recommended)
All of the listed features of the new iOS4 will be fully operational on all 3GS phones. 3G phones will not be able to multitask, among a few other things but nothing about its basic functionality will be removed. This update is not available for 2g phones at all. Once updated, it cannot be retrofitted with the old firmware without hacking and if you hack your phone, I will not support it and neither will Apple. Also, the FaceTime video chatting function is only supported on the iPhone 4.
For a comprehensive list of all of the cool new things you can now do with your upgraded phone, I recommend you READ the following links:
Really basic:
http://www.apple.com/iphone/softwareupdate/
http://www.apple.com/iphone/ios4/
Basic:
http://gizmodo.com/5568954/the-complete-guide-to-using-ios-4
Intermediate:
http://www.tipb.com/2010/06/14/ios-4-walkthrough/
Hope this helps some folks and sheds some light on some of the things that can go wrong with your update and how you can avoid them!
Message was edited by: jinniferb

Hi - my IT department directed me to this page as we have been experiencing a few sync issues etc. So I downloaded the patch - my email account will not sync properly now. Is there any way I can uninstall this patch?
iOS 4: Exchange Mail, Contacts, or Calendars may not sync after update
Last Modified: 28 June, 2010
Article: TS3398
Symptoms
Immediately after updating to iOS 4, some users may notice that Exchange ActiveSync Mail, Contacts, or Calendars do not sync, or sync very slowly. In addition, some Exchange Server administrators may notice their servers running slowly.
Products Affected
iPod touch, iPhone 3G, iPhone 4, iPhone 3GS
Resolution
To work around this issue, users should install a configuration profile from Apple that increases the amount of time the iOS 4 device will wait for the Exchange Server to respond to its sync requests. For best results, the profile should be installed on as many iOS 4 devices at your company as possible.
To install the profile:
Use Safari on your iOS 4 device to download the configuration profile. It may be easiest to read this article with your iPhone or iPod touch and tap the download link there, but you may also email the attachment to another email account on your iOS 4 device, and tap the attachment to open it.
Tap Install to install the profile, and enter your passcode if prompted.
A warning message will appear because the profile is not signed. Tap Install Now.
Tap Done to complete the installation, then power off your device and power it back on.
Wait for your Exchange data to finish syncing.
After installation, the profile will be listed under Settings > General > Profile.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I updated my iphone 5 to ios 6.0.2. my wifi says its connected but doesn't work now. It doesn't matter what wifi network I connect to. It worked before updating my phone. I can no longer use facetime or use wifi at all. I'm not sure what to do to fix it.

I'm having similar issues with my phone. I got my first iPhone recently, only had an iPod touch gen4 for a little over a year. Updated to 6.0.2 when we got the phone (iPhone 5) a few days before Christmas. When I got home on the evening of January 11, my phone would not connect the router anymore. I was able to get it to connect after resetting the phone and the router, updating the router, and manually connecting. That laste for a few minutes and then wouldn't work anymore. I live in an area with very limited service, we have a network extender installed to help, and I am barely getting a 3G signal at times.
My wife's iPad 4, my touchiPod 4, and all of our laptops are working just fine on the router. When I dropped my kid off at school today, I noticed that I am not even seeing the school network anymore from the parking lot where before I got 3 or 4 bars and could connect to their wifi when I was there. Today my phone goes back and forth between seeing my home network but not connecting, to not even seeing the network at all even from the same room that the router is in.
Hope Apple fixes this problem soon..............

HT1420 Help me find an email address to help with issues on my ipad2 after updating to iOS 6.0. Several apps not working now that worked before updating to 6.0. Can I go back to the older version?

Updated my Ipad2 to 6.0 and regret it. Several apps no longer work that did before update. Walgreen app for photos stopped working. Had to delete and use iPhone app. Messaging is jacked up and my Direct TV app for finding satellites doesn't work. Can I go back to the older operating system. 6.0 *****!

Hello Michael.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
In any case, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
Also, if you want to use an older version of Firefox, please use Firefox 3.5.11. Only versions 3.5.11 and 3.6.8 are supported, and both contain all the latest security fixes. Using any other version is unsafe and not recommended.

Things I would like to know before updating to KitKat

Hi everyone,
Am new to Sony and am delaying doing the update via PCC or SUS until the bugs I have read about are sorted. Meanwhile i have a couple of questions which I cannot find answers to.
How do I get rid of the notification I have on my phone telling me 14.3.A.0.681 is waiting? selecting 'clear' does not work.
I read about the upcoming fixes due shortly but does that mean I will need to go ahead and install the 'buggy' 14.3.A.0.681 beforehand OR will a complete new KitKat be available to replace Jellybean?
Have noted alexdon's advice of things to be aware of before updating but should the phone be on or off?
Presumably MTP needs to be activated and USB debugging on?
Generally is it wise to do a factory reset after FW update?
Sorry to ask so many questions but updating Samsung Galaxy via Kies was never straightforward so want to be prepared this time and hopefully any responses will help others too. Thank you
Solved!
Go to Solution.

You cannot get rid of the notification until you update,if you clear data for update centre it will come back.
It seems that you can wait for the next update without installing this one,but I am not sure if it will work fine when you update.
The phone must be turned on for PC companion(I updated to kitkat about 4 days ago and it needed the phone on).Sony update service needs the phone turned off because it first checks for the firmware version.
You need to have MTP enabled.
About the factory reset,it is not necessarily.I have not done factory resets and I do not encounter big problems with the KK(only the loudpeaker-earspeaker thing).Even before,on my Xperia P,I have not reseted to factory settings after each update.
All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8

Do I need external hard drive to back up my iMac before update to mountain lion? My is OS 10.6.8.

First, repair your hard drive and permissions:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Second, make a bootable backup to an external drive using the Restore option of Disk Utility:
Clone using Restore Option of Disk Utility
1. Open Disk Utility in the Utilities folder.
2. Select the destination volume from the left side list.
3. Click on the Restore tab in the DU main window.
4. Select the destination volume from the left side list and drag
       it to the Destination entry field.
5. Select the source volume from the left side list and drag it to
      the Source entry field.
6. Double-check you got it right, then click on the Restore button.
Destination means the external backup drive. Source means the internal startup drive.
Third, purchase and download Mountain Lion from the App Store. Be sure you meet the requirements for Mountain Lion:
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have an iMac running OX 10.5.8 I need a portable external harddrive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive?

I have an iMac running OX 10.5.8
I need a portable external hard drive to back it up before updating the software to Yosemite but I can't find anything that doesn't require you to be running at least OX 10.6. Is there a suitable hard drive? I'm not very technical and wouldn't know how to do any formatting so I want it to be very basic so that I can just plug it in. 500GB should be more than adequate.

Correct. When you purchase devices, they would have stated the OS they needed to work, on the box. This can be overlooked, but it is very important to check when purchasing.
You current OS, is so old, that they technology build into the new devices, is not something your OS understands. It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
10.6 software is not downloadable. You must purchase a DVD disc. You can order it from the on-line apple store
- http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

There are purchased items on the iPhone "asingh's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue?

When I am trying to upgrade my iphone to IOS7.0.2 by connecting my my iphone and macbook, it shows "There are purchased items on the iPhone “asingh’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPhone. Are you sure you want to continue? ". I hit the same issue and lost a lot of apps from my iphone. Can someone help on how to resolve this issue? I can automatically upgrade my software on the iphone but how shall I resolve any future updates of "Apps"?

I appreciate the answer, but what you describe is not entirely accurate. First, to even see view, you have to enable the menu by clicking on the icon in the upper left. View allows you to show the sidebar.
Second, you will NOT see your devise listed in sidebar or anywhere else. Instead, you have to click on "devise" from the sidebar menu, wait a minute, and then it will finally show up under "devise." Or maybe it just takes a minute to show up whatever you do.
Third, right clicking on your devise will take you to a menu with "transfer my files" on it, but then iTunes will refuse to make the transfer. Instead, it will tell you that <your apps> on your <devise> could not be transferred to iTunes "because you are not authorized for it on your computer." Apple unhelpfully suggests going to store> authorize this computer. There is a "store" menu item on the sidebar, but it has no "authorize this computer" sub-menu. Instead, go to the horizontal menu at the upper left, and THERE you will find "store" and the "authorize this computer" sub-menu. Now you can transfer your files, to who knows where.
My iPhone 5 is my first Apple devise. So far my experience has been, to do A, which must be done right now, you must first do B. To do B you must first do C, which is unexplained save in answers in user forums. To do C you must first do D, which, after several hours of research and puzzle solving, can eventually be done.

HT4972 how do you save everything on your ipod touch before updating ios 6.1.2?

How do you save everything on your ipod touch before updating ios 6.1.2. ?

Follow these instructions. When you restore from backup as the article says the iPod will also be updated.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My 13" early 2011 macbook pro is having trouble connecting back to internet after going to sleep. before updating to EFI 2.7 it was perfect now after updating its gone bad

My 13" early 2011 macbook pro is having trouble connecting back to internet after going to sleep. before updating to EFI 2.7 it was perfect now after updating its gone bad.

Same issue here too. I will try reinstalling the firmware update. This has happend to me twice. The only way to correct the issue was to reboot.
Thanks!

I used to run this scrip before updating my FireFox and it worked fine, now it is not working, plz help javascript:%20void%200

I used to use this Java Scrip before updating my FireFox
now its not working, the script is as under
javascript:%20void%200
this script open more then 50 pages in sequence as per the http addresses given on few web pages.
please help

All I am trying to do is enable "one click" functions for downloading gifts on Farmtown. I am on Windows Vista; have upgraded to Firefox5; updated Java today. When I try to download stuff from www.farmtown-links.com, a tab appears with "javascript:%20void%200" I have NO IDEA what this all means...I need an easy fix, PLEASE. I know a lot of FT people are going to this site. I have also added this addon: http://www.grizzlyape.com/addons/multilinks/. Still no luck. Even though some claim Chrome works better, I am still a happy camper w/Firefox and hardly ever use IE.

Before update, I could make a movie from photos and make a DVD. Now I can't

Before update, I could make a movie from photos and make a DVD. Now I can't

Thanks for sharing.
Do you have a question?

Before updating my iphone 3G to iOS 5 all the photos i synced were lpaced in my photo gallery only. Know I have both Photo gallery and The folder I synced

Before updating my iphone 3G to iOS 5 all the photos i synced were lpaced in my photo gallery only. Know I have both Photo gallery and The folder I synced. Can somebody help me and tell me how can i have it the old way? if its applicable. Thank you

Hi Urs
I searched a lot and maybe found a part of the reason for this high data traffic.
I'm synchronizing my contacts, calendar & reminder with iCloud & my mail with Hotmail.
When push is activated for Hotmail, that doesn't matter, but when push is activated for iCloud, the amount of data nearly explodes. So I turned iCloud to manual and let Hotmail on push.
Contacts, calendar & reminder are synchronizing when opened (I think this is enough).
Also I do a backup on iCloud and than I deactivate the function (I do not delete the last backup, I only deactivate the option for automatic backup).
It seems, that the backup functionality also generates traffic when not on WiFi - especially at night!!
The battery life has been getting better, when I deactivated the support for automatic time zone changes (location services were always on).
The battery finaly got MUCH BETTER since the update on iOS 5.0.1.
My traffic is actually higher than on iOS 4 but not so high as before I deactivated some services...
I hope this info is a little help for you!!
Let me know if this works for you, ok?
Best regards,
Wolfgang

HT5192 Do I have to back my iOS device before updating if I'm updating from my iPod settings?

Do I need to back up my iPod touch before updating software if I'm on the iPod and updating over wifi?

I would. If something goes pear shaped during the upgrade you have a backup to fall back on.

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, i have lost all my photos. Is there ant way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

I backed up my iphone 4 before updating to my iphone 5 and it restored to default settings. As a result, I have lost all my photos. Is there any way to reverse the back up as I have a 2 month old baby and desperatly want to retrieve my photos :-(

Pictures are designed to be copied off the device regularly as would be done with any digital camera. There is no logical reason why anyone would fail to do this with supposedly important pictures.
If a recent backup exists, it is also possible to restore the device from the most recent backup, this may restore pictures to the device. If it does, COPY THEM OFF THE DEVICE IMMEDIATELY for safekeeping.

Before Updating to 8.1

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