Before you update, back up or copy important content

Not really a question but advice. Many people are losing text messages, photos, notes. In theory when you update it should create a backup and restore from backup. I backed mine up on Monday and again yesterday, but when it updated it used the Monday backup instead and any texts, notes or photos since Monday were lost.
If you have important photos it would be a good idea to or save them on your computer before updating. Same with important notes and contacts too. Some people are losing everything.

If 6 won't install/run but is required to purchase music then some of us with only one computer will have a problem.
No, no, no! You've stated the issue almost backwards. If you have only one computer that you use to purchase music then there is really no problem.
iTunes 6 is not required to purchase music but if you update to iTunes 6 on any one of your computers (note plural) that you use to purchase music then all of the remaining computers that you use to purchase music must also be updated to iTunes 6.
Thus, you can't purchase music with iTunes 6 and then switch to another computer that is running iTunes 5 and purchase additional music from the second computer that is still running iTunes 5.
Whether you can install or run iTunes 6 on your existing computer is a completely different issue. If your system is not on the recommended list then you just stay with the version of iTunes that you currently have. No big problem, you just don't get the update but the iTunes store will continue to work for you as it has in the past (but you won't get the new video features).

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DO THIS! Before you update!

Want a trouble free 10.4.7 update? Then do ALL of the following 7 steps. Sure, its a few extra steps, but certainly worth the trouble.
Here the list:
1. backup your data and/or clone your drive.
2. Repair permissions. (before and after update)
3. Use a utility like ONYX to clean your system caches.
4. Use a utility like Disk Warrior to verify and/or rebuild your directory.
5. Download the Combo updater (do not use Software Update)
6. Unplug all Firewire and USB drives and devices from computer
7. Run installer
I ALWAYS do all of the above before an OS update and I've never had a single problem.
Most of the time (not always,) when people are blaming Apple for problematic updates, they should be blaming themselves for not maintaining and backing up their systems properly. An OS update on top of a system with directory errors is the number one reason for erratic behavior. Disk Utility costs $100, but it takes care of directory errors. Be safe not sorry.
Powermac G4 dual 1.25, 2gb Ram, 17 + 20 inch Apple display Mac OS X (10.4.6)

Here's the long version I posted elsewhere:
Every time an update is released, ton's of people claim it broke their system.
And, I've never had a single update mess up my computer since OS 8.1.
I just today installed the 10.4.7 update on two different machines, and both are still running as good as they were before (and actually slightly improved).
There are several things that everyone should do before installing a major update like this.
First, and foremost, if there is anything even remotely wrong in your existing installation, updating is going to cause them to show up. So, even if you are not aware of an existing problem, updating will bring it out of hiding.
So, That brings us to the first point.
1) Make sure everything is definitely 100% perfect before you update. It will not help if anything is wrong before you get started (even if symptoms are not present, problems can be hiding somewhere).
So, fix any potential problems before you update
2) Repair Permissions immediately before updating. This can spare you a ton of trouble.
3) Disconnect any external accessories (FireWire & USB drives, Cameras, Graphics Tablets, etc.).
4) Check your disk hard drive for errors. Boot up from your restore CD and Check your disk for errors using Disk Utility. Use repair if any are found.
5) Reboot your system before installing any updates. Do not install updates while you have any programs open, or on a system that you have been using. Always reboot immediately before installing an update. This way you know that all your programs are 100% for sure closed.
6) Disable any anti-virus program you have installed. This will ensure that your anti-virus system does not block your update from being installed properly (if it saw the activity as a potential virus attack).
7) Never install a major update without backing up your entire hard drive to another bootable drive (such as an external FireWire hard drive). I did this twice before this update (once on each system). It only takes about a half-hour to an hour. It will save you a lot of problems later if something goes wrong.
If you have a backup, and something goes wrong, you just restore from your backup, and you're right back to where you were before the update.
Every single company will tell you to backup before you install an update. It's right there in the warning that you must click past (you just have to read it).
That brings us to the next one:
8) Actually take the time to read that license agreement and warning that comes up on the screen before you actually install the update. Yes, it may be 10 pages long, but it's going to tell you about things you should know before you install.
9) For OS updates, choose the "Combo" version when you have a choice (you'll need to go to Apple's website to download it).
The Delta version only updates files that have changed since the immediately prior release.
The software update version replaces even less than the "Delta" version. It only downloads the specific updates you need to go from your updated version of the current OS to the next one.
The "Combo" version replaces all the files that have changed since the major release (10.4.0).
So, with the Combo update, you will often have better success since your corrupted system files are most likely to be replaced.
The Combo update is basically almost like a fresh install that keeps your settings in-tact.
The Delta update is more like a band-aid that applies the changes.
So, go for the Combo update.
10) After you install the update, and the system is back up and running, reboot and start up again. This clears out anything that may be left in memory from the installer (even if you just rebooted to complete the installation, reboot again).
11) Reset the PRAM after installing a major update. This never hurts, and can clear out any small bugs stored in your settings.
12) Don't forget to repair permissions again after the update. You can never do this too frequently. Do it often, and you'll save yourself some trouble.
Hope this helps those of you who have not yet performed your upgrade (and those of you who will install future upgrades).
These basic preparations steps will save you down-time. And, an hour or so of preparation to save 2 or more days of down-time is definitely a fair trade.
Hope this helps. Good luck all.

Read This BEFORE you update to iWeb '08

iWeb '08 introduces a lot of features that we've all been waiting for but, before you jump right in there, you should realize a lot of people are losing their original websites.
When you first launch iWeb '08 and upload an existing website it converts your domain.sites file to domain.sites2 file. Due to bugs in this software release, these converted files seem to be corrupted in various ways.
Once your domain.sites file has been converted there is no way back.
You MUST back them up.
If you want to continue working on your old sites you will have to retain your copy of iWeb '06. When you update to iWeb '08 your original application is replaced so, if you have not run the update, move your old iWeb application out of the "Applications" folder.
If you have already uploaded the new version and still have your iLife '06 disk then you are OK as long as you have made a "safe" backup of your original domain.sites file(s).
For more information on this subject go to
http://discussions.apple.com/thread.jspa?threadID=1079315&tstart=0

This is the only info available at MacFixIt...
http://www.macfixit.com/article.php?story=20070809114610523
Thursday, August 09 2007 @ 11:30 AM PDT
iWeb '08 Calamity: Lost site content, crashes, significantly increased resource usage, more
Backup your Domain files Make a copy of this file -- located in ~/Library/Application Support/iWeb/Domain -- before attempting to update to or use iWeb '08. The program is causing serious issues for a number of readers (as discussed below), and may delete or make inoperable parts of your stored Web site(s). Saving this file can mean the difference between losing or maintaining your current site data.
Missing site elements including photo galleries The most dire issue users are experiencing after updating to iWeb '08 is the sudden disappearance of various site elements, particularly photo galleries. Many users have reported that entire swaths of their sites are completely missing after launching the update and attempting to work with their pre-existing site(s) file.
Crashes A surprisingly high number of users are reporting repeated crashes after updating to iWeb '08.
Ironically, it appears that many of the crashes can be resolved by removing the file ~/Library/Application Support/iWeb/Domain. In essence, it looks like iWeb '08 is choking on the sites file created by older versions of iWeb. So move this file to a separate location, and try launching iWeb '08 again.
Increased resource usage/slowness Users are reporting that the new version of iWeb uses significantly more memory and processor time than its predecessor.

What does the alert "you have purchase that have not been transfered to your itunes that need to be before you update" mean and how do you do that?

how do you transfer material and is it important?

Make sure all content is transferred and device is backed up.
Transfer purchases
http://support.apple.com/kb/HT1848
How to backup
http://support.apple.com/kb/HT1766

Don't forget to backup before you update

Here's a really useful knowledge base article on the best practice process for backing up your applications, events, and projects before updating FCP.
http://support.apple.com/kb/HT5550

Thanks for posting this and reminding us Owen!

HT4623 Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

Why on earth don't you tell people to back up contacts and photos before they update software? There was no mention of the need to back up until it was too late. I have lost hundreds of valuable phone numbers and photographs.

The update process DOES back up contacts and photos, unless you interrupted the backup. The manual tells you to sync contacts to an app on your computer, and to import photos regularly to your computer. So Apple DID tell you to back up, you just didn't bother to read it.
If you didn't sync yet (and even if you did) connect the phone to your computer, right click on its name, and choose "Restore from Backup". If there's more than one backup choose the one with a timestamp before you updated.

HT1766 Do you have to back up to iTunes if you have backed up it up to iCloud before I update my phone

Do you have to back up to iTunes if you have backed up it up to iCloud before I update my phone

Jjt601 wrote:
Do you have to back up to iTunes if you have backed up it up to iCloud before I update my phone
No, but you should sync it to iTunes before you update it.
Also, see this -> iCloud: Backup and restore overview

Clear your home screens before you upgrade

http://www.droid-life.com/2010/08/03/manual-android-2-2-update-for-motorola-droid/
This site has the download for 2.2 although I waited for the OTA. It also has the beta flash, but again I'll just wait for an official release. But when you read through the site they recommend you clear your home screens before you update. Whether it really should be done or not I don't know but I did it and my upgrade has gone flawlessly. If it helps with a cleaner install it's worth it. Plus you are going to want to reorganize your screens since you are getting 5 of them anyway.

Pretty much just bragging rights for the nerd world. A higher score doesn't necessarily mean it's a better phone. Unless the devices are running the same apps, settings, etc it's a relatively pointless number other than saying mine is bigger than yours. Below is the Quadrant score of my Droid running at 1GHz from a while back. Does that mean it's better than the N1, Shadow/Droid X or Galaxy S? not really

IOS4 update Back up first?

Will the update back up the iPod automatically? Or will I to do it manually?

The update will initiate a backup, but it wouldn't hurt to do it manually before you update in case something goes wrong with the automatic process.

HT201210 How do you update ipad 2

i need help for update ipad2

Try doing a backup and Restore before you update. It sounds like something is stuck. Look here: http://support.apple.com/kb/HT1414 and here: http://support.apple.com/kb/ht4097

Copy Illustrator contents to Indesign (Scripting) - Urgent

Hi,
I need to copy the contents of illustrator to indesign using scripting. Can any of you please help me to copy the contents from illustrator to indesign.
Thnaks for help in advance

... Erm. What was the difference, then?
BridgeTalk is a way to comunicate between Adobe applications -- for example, you can use it to trigger an InDesign script from Bridge to process selected indd-files (thumbnails) in Bridge. And vice versa, you can run a Bridge script from InDesign -- e.g. to get some metadata that you can't get directly from InDesign.
Kasyan

I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help

I have several very important school related documents on my iPad in the Pages app. Ever since i updated to iOS5, i can no longer open any documents in Pages that I made before I updated. Please help

Without the iPad connected, open up iTunes on your computer. Go to iTunes/Preferences/Devices and delete the backups that you're absolutely certain do not have the documents. Refer to figure below.
iTunes, select the iPad and then select the Summary tab. Follow directions for Restore and be sure to say "NO" to creating a backup. (You don't want to create a new backup that does not have the docs.) You will then be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad. This time, say "yes."
Repeat all of the above as required until you get the docs.

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

I used iCloud before I updated to the new iOS 6 and now I only have 44 pictures how can I get them all back?

Photo stream only keeps your photos for 30 days. After that, they are removed from your photo stream but not from any device that has already received them. Chances are, the 44 photos are from the last 30 days; the others are not there because they are no longer in your photo stream.
If the photos were in your camera roll when you last backed up, restoring to the backup should recover them. However, you will have to restore to the entire backup to do so. If they weren't backed up or imported to your computer, there is no way to recover them now.
To be sure your photos are saved, regularly import them from the camera roll to your computer as outlined here: http://support.apple.com/kb/HT4083.

Am replacing airport extreme with Time Machine and want to upgrade from Tiger to Snow leopard. Am told I should manually back up into T Machine before OS update but set up utility won't allow anything with OS below 10.5 and I'm 10.4.11. What to do?

Am replacing airport extreme with Time Machine and want to upgrade from Tiger to Snow leopard. Am told I should manually back up into T Machine before OS update but set up utility won't allow anything with OS below 10.5 and I'm 10.4.11. What to do?

I think you mean you are replacing your Airport Extreme with a Time Capsule. Time Machine is software integrated into OS X 10.5 & 10.6 used to automatically backup a system to an external HD. Time Capsule is an Airport Extreme that has a hard disk integrated into it that can be used for storage or as a Time Machine backup drive.
Because you are currently on Tiger 10.4.x you can backup to a external HD using SuperDuper or Carbon Copy Cloner. Having a backup is very wise before doing any major system update. After you have created the backup and have successfully upgraded to Snow Leopard you can still use the external HD for many things. The strategy I'd recommend is to use the new Time Capsule as your Time Machine backup and then use the external HD as backup using SuperDuper or CCC. Redundant backups is wise because backups can (and do) fail too! In addition both SD and CCC are bootable clones, this is useful in that if your internal HD crashes you can boot from a cloned drive and continue working until the internal HD is replaced.
Below are some links to some articles from MacWorld, I would recommend reading them where you find a common theme, redundant backups. Backup Plan I, Backup Plan II & Backup Plan III.
Roger

10.5.5 Update Now: A volume you are backing up is case-sensitive

Since the 10.5.5 patch, Time Machine will not backup. I get the following dialog:
A volume you are backing up is case-sensitive, but the backup volume is not.
To select a different backup volume, or to chose not to backup the case sensitive volume, open System Preferences and choose Time Machine.
Here is the problem. All my drives are formatted the same way including my backup drive.
Mac OS Extended (Journaled)
In fact, I can navigate through my older Time Machine backups (both in Finder and through the Time Machine UI) and see that previous to 10.5.5 backups were case sensitive. Or, at least they are showing proper case when I manually view the filenames.
A couple of days now without any backups has me very concerned about Time Machine. Thank goodness I have a Drobo as my primary storage.
Anyone have any recommendations?

Before I go on, I will say I'm not yelling at you - I'm venting in frustration. And, some of this is written tongue-in-cheek is it were, but perhaps you will get my meaning. All of it is factual.
I understand that much of Time Machine is smoke and mirrors until you are in the IT industry and understand what TM is doing. Trust me - it's not rocket science. Basically think of each file as your mailbox. When the file is altered, the operating system raises the mailbox flag to tell the postman (the backup application) "Hey - something is different here and this file needs to be copied". The backup application copies the modified file to a compressed file called an archive (or library) and then lowers the flag. The next time the backup application runs, it looks at all the files again to see if the archive bit (the flag) has been set (raised) and if it has ... you know the rest.
What is really frustrating is that we are growing more and more digitally dependent and we have no real reliable solution to data storage. It's not like I can send the drives back for warranty service, or even diagnostic - with all the digital information and continued identity theft. We were told that tapes were the solution, but they never work. Then CD-ROMs and DVDs were the rage and they were suppose to last a hundred years (cough cough) I mean months, (cough cough) I mean ....
And now we have TM.
Secondly, because digital data grows exponentially every year (those digital cameras aren't producing smaller images - for example) you have to grow your storage. Now Mr. Consumer is looking at 1 and 2 TB storage solutions for the home. So we need reliable storage and reliable backup. For example, I use Apple Aperture and am an amateur photographer. On my desk currently is nearly 6TB of storage. Now that may sound like a lot but I assure you it isn't. One disk is 1.5TB and is used to backup my 2TB primary disk (931GB used). A third disk was purchased as an emergency 3 weeks ago when the 2TB disk started to fail. Following instructions on Apples site, I used the DITTO command to transfer files from the original primary storage to the new storage. Unfortunately, the new storage unit had to be placed on a USB 1.0 chain. The transfer took WEEKS, yes WEEKS to complete and even then failed to apply proper user and group ownership. Just when I was about to try and clone the disk again, the latest patch came out and kicked two of the drives off the USB and placed the third into read only mode. Just like it does every time. And yes, I have turned auto update OFF and no, no one at Apple can tell my why it is automatically applying updates. They swear they are not doing a silent push.
As to the MS Windows approach of telling a user to "reinstall" their system frequently to resolve such problems - that is simply asshattery at the highest level. As an MCSE it is that kind of resolution which shifts the problem from the vendor to the client that I found unacceptable and why I moved from MS to Apple in the first place.
If I were to tell any of my customers that I'd quickly be without employment! We need to put pressure back on vendors to provide reliable solutions. I should not be expected to run verify and repair on each of my disks every time Apple comes out with a patch for some minor applications - which is what is happening.
Such actions (against TB drives) take hours to run and it's just plain unacceptable.
Luckily for me I use Drobo as my primary storage device. If it wasn't for Drobo - I would have lost all my data long ago. Through all of this, Drobo has continued to be (pretty) rock solid, despite the fact that I have to verify the volume every time there is a software patch and it takes all night. Oh, and by the way - before any of you run out and buy a Drobo for your users files (which I highly recommend) you should know that the folks over at Apple state that "the operating system does not support relocation of Users home directories" - which flies in the face of UNIX design.
In fact, the tech support rep who told me that directed me to relocate all my user files (all 931.45GB of them) back to the 150GB boot disk. I tried explaining to him that I had over 900GB of data, but he couldn't grasp that. I also explained that the reason my user directory was on an external drive was because some of the applications (when they were installed) required the files to be native in your home directory path, and my internal SATA disks were limted in size (apparently by architecture design) to 150GB. No one at Apple can explain this to me, the reasoning is also apparently quite a secret. But, I always understood that one of the reasons to migrate to SATA was that it reduced the need for the operating system to ... oh never-mind.
Now, I'm no math major but the last time I checked 931GB of data won't fit on a 150GB disk .... I could be wrong. If I am, I'm a big enough man to admit it so someone please explain it to me.
There, now that all of that is out of my system. I am truly a reasonable man. Please feel free to tell me why I'm wrong here or what I'm missing in the picture.
Message was edited by: Gilbert Blankenship1

Before you update, back up or copy important content

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