BEFW11S4 v4 cannot logon

Have firmware 1.52.02 - have reset router 5 times, still cannot logon - user blank, password admin. Tried using both Easylink Advisor and Easylink Connector, but both abort telling me that I have an unsupported product. No longer have installation CD...
Really urgent as I have 4 computers with port forwarding setup, but now that the factory settings (?) are set, nothing forwards... also the ssid has reverted back to linksys, so I know something has been reset. Can connect to internet and email via both wireless and cable, but simply cannot get in to change port forwarding, securing, admin via wireless and mac numbers.
Have tried various permutations on admin as user and password, blank user with admin as password, my old user and password... blank user and blank password.. nothing works. One one occasion I used the back arrow on my browser and saw the setup page, but when I click on any other tab, another login screen pops up, then I get the 401 screen.
Thanks for any help on this.

Do you get a lan ip when connected directly to the modem? If your modem is giving your router a lan ip. they might be on the same range and conflicting with the router. Try disabling firewalls and antiviruses.

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I found the solution, I would have found it much earlier but just too tired and stressed from the week I guess
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Jim Xu
TechNet Community Support

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Dear Andrew!
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106177 account #
[email protected]
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Logan Giesie
361-972-7820

Please read this FAQ:
http://forums.oracle.com/forums/ann.jspa?annID=14
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BEFW11S4 v4: Cannot download tftp.exe from LinkSys website

Hello all!
     I am a brand new user to this forum. I have seen much valuable information here, so I KNOW someone has the answer to my little problem.
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Solved!
Go to Solution.

Thank you very much for the link to the download. I am on the road right now, but I will try this fix as soon as I return. I will let every one know how it comes out. Thanks again!

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BEFW11S4 v4 cannot logon

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