Behaviour of ESC key in Marketing Documents

Open a marketing document & add a Business Partner. Hit ESC key & receive pop up box "Do you wish
to save the changes" with the options Yes, No, Cancel. Hit Esc again & the box will close & the form
remains open
Hit ESC again & the box pops up again, Choose No & the form closes, which is the expected behaviour.
When you re-open the form & perform the same process, the first ESC pops up the box, but hitting SC
again appears to select NO instead of Cancel and the form closes
When you re-open the form & perform the same process, the first ESC pops up the box, but hitting SC
again appears to select NO instead of Cancel and the form closes.
Once they users have chosen NO once during their session, the default will always be NO even if
theyclose & re-open the forms.
The ESC button should always be the cancel operation.
This is annoying for our customers as they can hit ESC by accident & get the box then lose their work
when they hit the key again expecting it to cancel , not close

So the only way to allow SAP to perform automatic reconciliation is via the "Copy To" and "Copy From" button.
Are there any other exception even when we use these "Copy To" or "Copy From" buttons, and SAP does not perform automatic reconciliation?
Thank you!

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