Being asked to renew

I am being asked to renew even though my subscription seems to be up tp date. When I click "Try again" it says it IS up to date but I am unable to continue.

Dave,
This popup window concerning the renewal of my subscription began today for the first time.  I have been using Creative Cloud since the end of August and never once experienced anything like this.  I attempted everything that the popup window requested but continued to receive the popup window.  I shut down my computer and rebooted it and again have been getting the popup window consistently.  My installation has not changed since I installed Creative Cloud.
I reviewed the document you suggested.  It does not appear to be a Firewall problem, I'm not using the product for the first time since I use it steadily throughout each and every day, and I have had no internet problems.
I am pretty frustrated at this point because I have a ton of work and could not afford to lose this day.  I had a lot of work planned and it's pretty much down the tubes at this point.  And second, I certainly have not been able to get my monies worth today (although the daily cost isn't expensive).
I'm coming up on about 6:10 PM EST.  If there is anything you can do to get me back up and running, it would be highly appreciated.
Jay

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    This popup window concerning the renewal of my subscription began today for the first time.  I have been using Creative Cloud since the end of August and never once experienced anything like this.  I attempted everything that the popup window requested but continued to receive the popup window.  I shut down my computer and rebooted it and again have been getting the popup window consistently.  My installation has not changed since I installed Creative Cloud.
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