BEING BILLED TWICE WHAT IS GOING ON?

So I go into my my account to change some details only to dixcover that un beknownst to me that I have 2 accounts listed one which is my teacher account for $14.99/month and another teacher account for $24.99/month both current and next billed on the 1st of december.
So that was annoying let me tell you but when I decide to overlook the payment of 24.99 to the extra account that has already been stolen from my account because trying to resolve any billing issues with adobe would cost me more money in wasted time and just hit the cancel account button.
I found out that not only has adobe stolen the $24.99 from my bank account for an account I never signed up for I now have to pay them for the rest of the year 11 months $12/month for cancellation of the false account.
WHAT THE F88K IS GOING ON ADOBE!!!!!!
I DID NOT SIGN UP FOR 2 ACCOUNTS THIS IS RIDICULOUS YOU HAD BETTER HAVE A SIMPLE SOLUTION FOR RESOLVING THIS ISSUE OR IAM GOING TO TAKE THE MATTER UP WITH CONSUMER AFFAIRS AUSTRALIA.
AN EXTREMEMLY ANNOYED CUSTOMER

OK no response

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