Being charged a subscription which I did not authorize

Smule guitar charging me 2.99 weekly. Tried to manage subscriptions in the app store and it doesn't show at all? Help!

If the subscription isn't showing on your account : Manage your auto-renewing subscriptions
then try contacting iTunes Support and see if they can see and cancel it : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I am being charged for itune purchases I did not make. Charges are appearing on my bank statement. I have been going around in circles trying to dispute the charges but am going round and round in circles with no success.  Suggestions please.

    I cannot get any response for HELP!!

  • Apple deleted my account when I made a complaint about being charged for apps that I did not purchase! The said it was for security reasons as my account must have been compromised but only Apple have mu information.I am convinced the operator delete

    Apple deleted my account when I made a complaint about being charged for apps that I did not order. They said that my account had been compromised and it was in my best interests to delete it for security reasons! I am convinced the operator deleted my account out of sheer malice because I complained - can anyone advise?

    No. It would have been done for security reasons. You notified them that money was being unknowingly taken from your account, so they froze it.
    Change your Apple ID here
    And also check for unusual activity on your credit card with your bank. Change all your security password while you are at it.
    Pete

  • TS1424 Charged for an app I did not authorize. How can I resolve this issue?

    Charged for an app I did not authorize.  How can I resolve this issue?

    call apple at 1-800-694-7466 or report a problem from purchase history see
    http://support.apple.com/kb/ht2727
    Peace, Clyde

  • HT5622 i ordered amovie called despicable me however was charged twice only ordered it once would like my credit card  for the second purchase reversed and other charges added which i did not authorize

    hi there i order despicable me 2 howver notice i was charged 2 times and only ordered the movie once also have several charges done on dec 7 for 18.87 several times which i did not order anything that day off of itunes i would like my cc charges reversed as i did not AUTHORIZE THOSE CHARGES

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support.
    You've checked the purchase history on your account to see what the 18.87 charges were for (they may have been from a day or 2 before the Dec 7th), and nobody else has acess to your account or devices and may have made them ? It not then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1491 i have a charge from itunes that i did not authorize

    i have an itunes charge on my account that i did not authorize how do i contact someone for help?

    You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • My bank statement shows 5 transactions to itunes yesterday which i did not authorize how did this happen?, my bank statement shows 5 transactions to itunes yesterday which i did not authorize how did this happen?

    my bank statement showed 5 transactions yesterday I did not authorize how could this happen?

    iTunes Store: What to do if your account has been compromised

  • HT1918 who do i contact about being charged for an app i did not purchase?!

    I have just found a billing email addressed to me saying i have purchased an app and that i will be charged £59.99 to my bank account. I have did not purchase this app and i have no idea how it has ended up on my phone. The email tells me that £23.64 will be taken from my store credit and £36.35 from my bank. What the **** do i do?! what phone number can i contact apple on? i will contact my bank and report fraud but i cannot find a number on the apple website regarding these situations!

    You can contact iTunes support via email via this page (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1424 I am being charged for an app I did not buy.

    How do I get credit for an App appearing on my App Store invoice that I did not buy??

    Hi Charles..
    You can report the issue to Apple using the email form here >  Apple - Support - iTunes Store - Contact Us

  • I've been charge for something that I did not authorize

    I have a charge on my account and on an email that I did not make I wasn't on the app when it went off I was on a complete different site when I recovered the email 

    Nobody else has access to your account or devices and may have made the purchase - also emails are sometimes delalyed in being sent (I sometimes don't get them until the following day). If not then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 there are many charge that are appling to my card which i did not authorizer. how can i stop that

    from many moths ago my credit card had been charged withouy my authorization i would lo

    You've checked the purchase history on your iTunesaccount ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If they are happening monthly then you do you have any auto-renewing subscriptions that you haven't cancelled ? There are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098
    If there are purchases on your account that you don't recognise, and nobody else has access to your account and/or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Who can i contact if i am being charged for an app i did not buy?

    I have never bought anything from the istore or itunes, and just got an email saying i purchased
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 660CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $4.99
    KingdomConquest, KC 3800CP
    Report a Problem
    SEGA CORPORATION
    In-App Purchase
    $25.99
    Subtotal:
    $35.97
    Tax:
    $2.52
    Order Total:
    $38.49
    I click on report a problem, and i get this:
    Your search had no results. To report a problem about purchases older than 90 days, contact iTunes Store Support.
    Every place i go, transfers me somewhere else..
    I don't know who to contact, and ASAP, i don't want to be charged this $38.49..
    Mindy

    Does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If it does, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If nothing shows on your account's purchase history then you may also want to contact your card issuer.

  • HT201303 being charged for an app i did not buy

    Has anyone been charged for an app they didnot buy?

    Judging by the posts on here, yes. If it's happened to you then contact iTunes support and ask for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authoriz

    I have paid once for one month subscription for al jazeera sport live app. I just released after few months that they are automatically charging me on monthly bases. How i can stop them charging me for something i did not use and i did not authorize?

    You possibly set up an auto-renewing subscription with the app - there are instructions on this page on how to manage them, including how to stop them : http://support.apple.com/kb/HT4098

  • HT1918 I was charged £10.00 twice on the 11th march which I did not use, or have in my wallet

    I was charged £10.00 twice on the 11 march which I did not use or have in my wallet, what do I do

    You've checked the purchase history on your account : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases
    If you didn't make the purchases, and nobody else has access to your account or devices and made them, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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