Being charged again for one bought app

dear mighty community
I have bought this one app long time ago on itouch, now i downloaded it again to my ipad, and it charged me money not only once but twice, probably because the internet's not working so well, i clicked the button twice, so my question is how can I get my money back ? Apparently this report a problem link redirected me back to this web page again. And I am completely lost, what to do next.
Thanks a million in advance

You can report issues with your iTunes Store purchases directly through the iTunes Store:
http://support.apple.com/kb/HT1933

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I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

I had an App on MacBook Air which would cause my computer to be locked. I delted it and reinstalled the App again from the AppStore. Now I am being charged again for the same App. How can I correct this issue and get refund for the double billing?

You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201303 I bought a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to be charged again for songs or apps I had already purchased. Thank you.

I purchased a new iphone4 and had to reload my songs and apps. I want to make sure I'm not going to to be billed a second charge for songs or apps I have already purchased. Thank you,

If you bought them again, then you will be charged.
If you redownloaded them properly then you will not:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

I bought an application 10 months ago. When I did an update on my ipad, I needed to re-download, and Apple charged again for the same Applicative.

Did you follow the directions:
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HT203167 I downloaded a ringtone last week for my iphone5 and it was active on my phone until I did a sync on the weekend with my laptop and now I find the ringtone has disappeared how do I reload it without being charged again? I still have the tax invo

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Ringtones are currently a one-time only download, but if it's not on your phone and it hasn't copied over to the Tones section of your computer's iTunes library then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck.

I'm really sorry i just bay my griAddress again to my phone please grindar extra just for one month and you charge me for one year so i would like to cancel that transaction and pay only monthly many thanks marcel

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These are user forums. You are not speaking to Apple. We can't assist you. You must contact Apple directly in your country.
Customer Service: Contacting Apple for support and service - this includes international calling numbers.

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Welcome to the Apple community.
Assuming you are in a location that supports re-downloading of TV shows, you can download any purchased TV shows from the purchased option in the quick links section in the top right-hand corner of iTunes on your computer.

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

I never purchased an Adobe App and I'm being charged $89 for it?? Also there is a charge got $100 for storage icloud that I was OVER CHARGED for. Can someone please get in touch with me about these charges!!! I've been waiting. Thx

Change your iTS password!!!!
Are these charges from Adobe or Apple?
Are these purchases from the App Store or iTunes Store?
Contact your credit card company and dispute the charges. Apple and Adobe will do nothing for you - it is your CC issuer that can help.
As noted these are user to user discussions. None of us here work for Apple or Adobe.
Contact iTS Customer Service via these links - http://www.apple.com/support/itunes/
MJ

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Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

Itunes asking me pay again for a paid app which i paid for already!

itunes login asking me pay again for a paid app which i paid for already and my bank acc is also showing the charge.
It is not letting me update even free apps now.
IT says:
we are unable to authorise ur payment card for this purchase. Pls update ur billing info.
It says i owe ₹55/-
but as u can see below which is a screen shot of my banks window i have paid ₹60/-and it is already debited frm my acc to apple.
Sl.No
Date
Description
CR/DR
Trxn. Amount
1
31/12/12
MAST-POS/APPLE ITUNES STORE-INR ITUNES
DR
60.00
Why am i being told to pay again???

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Charged again for downloading a second time a film I have already paid for?

Recently main computer crashed. iTunes films purchased not backed up externally. Have iTunes on another authorised computer - to recreate library of films have started to download same films a second time until I found I am being charged again. Is this correct - or how do I get them free as they have already been paid for ?

Sorry, but you can't. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications. It's your responsibility to make backup copies in case something goes wrong with your system, as unfortunately it apparently did in your case, and you lose all the information on your hard drive. The official statement of their policy can be found here, among other places. If your hard drive was erased and you don't have a backup of your purchased items, and don't have them on an iPod, you're probably out of luck and will need to repurchase your films.
If you have your films on an iPod, post back and someone here can help you get them restored. Otherwise you can try contacting iTunes Store Customer Service (select the category and subcategory closest to the issue you're reporting and you'll find a button to send e-mail to them) and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it, particularly since you appear to be accessing an iTunes Store from outside of its country which is a violation of the terms of use.
Good luck.

Why did I get charged again for items I have already purchased?

Why did I get charged again for items I have already purchased?

My theory is that because the original appleID wasn't an email, they're making you switch to it when you update to iOS5. So that creates essentially a new appleID and it isn't recognized as the one that originally made all your purchases. Sign out of the Store and then sign in using your old ID and it should do the trick.
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TS1424 Does anyone have any problems being charged twice for same purchase?

Anyone have any problems with being charged twice for same purchase?

Hi Brittany31,
Welcome to the Support Communities!
The link below will help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Hope this helps!
- Judy

Being charged again for one bought app

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