Being charged twice

Hi, I am being charged twice for my subscription to the AFL live pass. Once on my tablet and once for my phone. I log in to manage the subscriptions and delete and it says I have no active subscriptions? Telstra can't help me and there is no number to contact anyone directly! I can't seem to cancel this bloody subscription and this has been going on for months. Anyone know how I can get into contact with someone with any suggestions? I think the only option is to cancel my bloody credit card!!!! Thanks in advance guys,

Can you let me know the following
- did you sign up via the app or the website
- do you have one or two usernames.

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Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?

Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?
I couldnt redeem w/o an apple ID so when i did it asked for a credit card. And I want to discontinue and remove my account from itunes but it wont let me, there is no account discontinue or removal of account

Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

6 hour to get a refund after being charged twice a...

Has anyone had a problem being charged twice?
I tried to renew my Unlimited Europe subscriptions. I paid by transfer the required €57.50 by bank transfer the next day i received an Email saying "Unfortunately, your payment failed, but don't worry, we didn't deduct any money from your account." & "Make sure you have enough money and try again." So I immediately sent €57.50 this time in two payment of €28.75 only to find out a few days late the origin €57.50 and the 2x€28.75 had both been taken from my bank account.
I then got in touch with Skype the only way possible via live support. I had to stay on Live support for 6 hour and as treated like an idiot. i had to send my bank account detail 6 times and had to deal with 4 different agents For which I was told "Rest assured that the previous agent whom you've chatted with (Kenneth L.) will be coached accordingly"
I thought they would compensate me and was also informed "the payment of your subscription's next recurring charge since it has already been paid for" I thanked them but was i would have to pay for my next recurring charge "your next recurring payment date will be on March 27, 2014"

When am i going to get a responce to this?
Hello,
Noted and forwarded for attention.
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If my advice helped to fix your issue please mark it as a solution to help others.
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Edited only to change font and typeface of poster's enquiry, to differentiate from copied-and-pasted text inserted.

Being charged twice. I

Help: I am being charged twice for my subscription my screen name is iceywhite and I signed up for one Premium account my email is [removed for privacy]
I could not find a number to call. I was just charged two charges of $25 equaling $50, instead of only one charge of $25. Is this sone kind if business trick to make more money? I've looked everywhere for a number to call! Someone give me my money back !

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

The movie I rented at itune store failed to download. I tried to download it again, but it seems I would be charged again if I download. How can I download the movie I have already paid without being charged twice?

Hello ktsuchiya
If you can get your rental to download by going to Store > Check for Available Downloads, then report the issue to the iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G.

TS1424 Does anyone have any problems being charged twice for same purchase?

Anyone have any problems with being charged twice for same purchase?

Hi Brittany31,
Welcome to the Support Communities!
The link below will help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Hope this helps!
- Judy

How do I get refunded for being charged twice in the app store

I was charged twice for an app purchase. How would I get refunded for this?

Welcome to the Apple Support Communities
To get a refund, contact with App Store support > http://www.apple.com/support/mac/app-store/contact

Downloading movie rental without being charged twice

I'm new to iphone. I tried to rent a movie on my iphone and it began downloading then a message came up saying file too big - download to your computer and transfer to you iphone. How do I download it to my computer without being charged the rental again? My account has already been debited when I tried to download to the iphone. Thanks.

iTunes running: Store>Check for available Downloads.

TS1424 I'm being charged twice for the same order. Playtika coin purchases are a problem on Ipod. How do I get a credit for the coins I did not get?

Did anyone else have problems with in App purchases from an IPod? I get charged twice for the same order... How do I get a credit for the coins not received?

Try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I'm being charged TWICE for one purchase, how can I get my money back for that second charge?

I bought an album and two songs which added up to about $13 and I went to check my credit card account and saw that itunes is charging me twice for that same thing along with an extra $1 for something else. One of the transactions is on 11/05/11 while the other one is on 11/07/11 and I only bought the album and songs once and I haven't bought anything else since then. I emailed them about it and they think it's an unauthorized purchase when it isn't I know that I bought the songs but they're charging me twice for that one thing. I've called them and they all said that I have to go to the customer services and that's didn't help so what do I do to get my money back?
This also happened before where they charged me twice but it was just 2 bucks so it was a big deal but this time it's almost $14 and I want that money back.

Here's a link to a procedure:
http://www.ehow.com/how_5590751_refund-itunes.html

Being charged twice for in app purchases with MY SINGING MONSTERS

this has gone on long enough and I'm sick and tired of hearing the same talk over and over again .
For some ungodly reason twice now I've been charged randomly for in app purchases that I have only purchased once ,I have made the purchase using a gift credit but have also been charged to my card which has declined the purchase ,I have contacted support and they say send an email with the details ,I've sent 4 emails and after many weeks am still yet to receive a call back ,the issue with the overcharge means my icloud account has been rendered unusable ,even previous purchases I have made cannot be restored aswell because my sons ipad is linked to my account his has been stuffed up too ,we can't even update our apps and to restore this I could make the payment ,out of principal I refuse to do so .
This overcharge problem has happened twice now ,the first time they said it was a system glitch and they credited my account ,problem solved ,but this time round after completing the instructions I was informed to do I'm still waiting for a fix
Ready to throw my iPad at the wall and go android
Regards Henshooten

We're not Apple, we're just other users like you who can possibly provide advice.
Was this an audiobook or was it an iBook? Audiobooks can only be downloaded once per payment. You can avoid multiple payments by transferring the files while syncing.
If it was an iBook it should have warned you about making a second payment. There are specific steps to downloading past purchases.
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Apple's sales policy is all purchases are final. You can try asking if they will refund but the decision is up to them. iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store

Creative cloud being charged twice even though I've cancelled it???

Hi.
i got two creative clouds accidentaly because the site wasn't working. I called to cancel and they said it will be done. But now I received two separete invoices for two creative clouds. HOW DO I CANCEL THE OTHER ONE, please?

I called them as well, and thought it was resolved but since i received the two invoices that will be charged on my card, i guess it's not cancelled?

I have two apple Id accounts... I would like to talk to someone about deleting one... as I purchase a new iphone I find myself being charged twice for apps I have paid for....

hello

These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums - I've asked the hosts to remove yout account ids from your post.
In terms of combining accounts it's not currently possible to do so, nor to copy/transfer content from account to another.

How do I stop my text messages from my iPhone from going to my iPad. I am being charged twice from my phone company?

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If you are sending iMessages (blue bubbles in the Messages App), and use the same Apple ID on both the iPhone and the iPad messages will get sent to both devices. Its an iMessage feature to sync messages across devices.
iMessages are not SMS, and as such do not use your text messaging allowance.
https://www.apple.com/ios/messages/
Whether you use a phone number or an email if you are registered with iMessage and the person you are messaging is also, your messages will get sent through iMessage rather than SMS. Your iPad is able to receive iMessages, and you'll have the conversation on both devices. This is a good feature to have if you start the conversation on your Phone but later decide its easier to do it on your iPad or Mac.
iMessages only work between Apple devices.

I accidentally subscribed to OK magazine and cannot find out how I can cancel this subscription. When I tried I only ended up being charged twice that month. Can anyone tell me what I should do to unsubscribe .

Can anyone help ? I want to unsubscribe to OK magazine. What do I do?

There are instructions on this page for managing and stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098

Being charged twice

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