Being mis-informed / lied to when contacting BT li...

I wondered is it just me...I have been in contact with the live asistance to discuss issues, was promised by them I was entilted to a new router power supply...it never arrived.
I chased this up, was then told I was not entitled to the supply, and as I was outside a certain period, I would have to pay for a new router to solve this problem!!! The only way I get out of this is to then renew with BT for 12/18 months - to get a new router.
What I had asked for the first time, I was well within the required period to have a replacement router. As I was lied to, I am left asking why I was treated this way!!!
The staff on the lie assistance were appalling.... has anybody else had issues? I had even complained the week before last, and this seems to have also been ignored as well. Delightful customer service.

Is it fair to accuse BT of "lying" to you? That suggests that whoever told you that you were entitled to a new power supply was deliberately misleading you, when the chances are that they weren't - they were most likely either simply mistaken, or some backroom error meant that you didn't get sent the PSU. These things happen; they are regrettable, but it doesn't mean that the company involved is being actively dishonest.

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Anyone else experience the contact information for a blocked contact appearing at the top of the screen, when you open your email?

Has anyone else experienced contact information for a blocked contact, appearing at the top of your email screen when opening your email?

I'm seeing this as well, but not everytime only evry so often. No idea why.

Could not find installation information for this machine contact applecare

I installed Lion on my MacBook, worked great. After 2 months I wanted to clean install the Lion on the same Macbook; went to Apple Support website and there they had instructions on how to clean install Lion.
I followed the instructions and erased the partition where the OS Lion was installed. Then I tried to re-install it, it kept saying "could not find installation information for this machine contact applecare".
When I contacted apple care, they asked me to pay 49 dollars in order to get help from them. I already paid the cost for the LION OS and now they want another 49 bucks. This is just insane. I'm not a fan of Apple, Mac or iCrap. But I was thinking to buy a new Mac after selling this one. Now I have no interest in buying any Mac product. Windows 7 is much much better than Lion OS X.
I have to fix this before I sell it on ebay so Has anyone tried to clean install Lion ?

I'm with you, OS X Lion has turned a lot of stomachs.
Here's how to go about what you need to do:
Get out your 10.6 installer disk, make sure it's clean and polished (bit of rubbing alcohol and a very soft cloth)
Get 2 blank external drives, connect one and hold c and boot off the 10.6 installer disk, use Disk Utility to format the external drive use
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option MBR, format FAT
Disconnect and reboot.
Repeat the same procedure for the second drive and format the
Erase>Security Option> Zero all data, wait
under the partition tab
1 partition, option GUID, format OS X Extended Journaled
Quit and install 10.6 on the external GUID drive.
Reboot holding the option key, you can boot off the 10.6 external drive, setup, use your same user name as before, update to 10.6.8, grab your files off the OSX Lion partition, transfer a copy to the FAT formatted drive.
What you do is your choice,
To continue using the machine under 10.6
you can erase the entire (select the whole internal drive, not just the OS X Lion Paritition) and use Carbon Copy Cloner to clone 10.6 external to the internal drive,
To sell the machine with a fresh 10.6 install
or simply hold c boot off the 10.6 installer disk and install 10.6 on the internal drive and upon reboot, just hard shutdown by pressing the powerbutton before going through setup. The next person who gets the machine will be greeted by the setup again.
You can use the files on the FAT drive on your Windows PC in some cases.
Else download the free LibreOffice and it can read quite a few file formats.

How can I allow the application to line through a field that has been locked after being digitally signed? We have multiple sections on a form with some fields being proposed information and other in another section having the approved information. once

How can I allow the application to line through a field that has been locked after being digitally signed?
We have multiple sections on a form with some fields being proposed information and other in another section having the approved information. once the approved information is entered we line through the proposed field so the data entry clerk won't pick up the wrong information. However we are receiving an error when attempting to enter data in the field which we have this edit. Error property: line through cannot be set because doing so would violate the document permission setting. any idea how we can get around this issue?

You can control which fields are locked down after signing by setting up a collection. Then those that are not locked can be changed after signing. If this is not possible, then the line outs must occur prior to signing.

Could not write installation information to disk. Contact applecare

Hi everyone. I'm a foreigner so i'm not use English fluently. But i have a problem with my macbook, please help me.Any one have ocurred it and solved it?. I cant reinstall it because whenerver i try it show a message like:"Could not write installation information to disk. Contact applecare". I erase my disk. Reinstall so many time, now i cant start up my mac because it appear a folder image not a disk to choose as usual.
I press command+R and it's start internet recovery, i let it finish but i'm still cant reinstal><. PLEASE HELP ME. ICANT DO ANYTHING WITH IT RIGHT NOW PLEASE HELP. (I dont have a Mac os x DVD because mine is Macbook pro 2012 MD103)

I fixed it but on my way. When we use disk utility to erase or repair disk we have to recovery again before reinstall Moutain lion, if we reintall right after use disk utility they will send an error message like that. ^^

Could not write installation information on disk. Contact AppleCare

Ok here we go. I have been trying to dual-boot my 13" Macbook Pro (bought in August 2012). I downloaded rEFIt to partion my hard drive and choose which partion I would boot from from start-up. I plugged in a USB with Ubuntu from Linux and started up my computer. Everything was going fine and then my battery died while installing. This messed up everything. When I booted up my computer there was a question mark inside a folder that was flashing. It wouldn't go away so I started the Internet Recovery (Command+R). When Startup Disk showed up I clicked on the reinstall of Mountain Lion. I tried this at home first and it never showed me a disk to install it on. I tried to restore my hard drive and it gave me an error message (I can't remember exactly). So at school the next day I wiped my hard drive and tried the reinstall. Now it is telling me that it "Could not write installation information on disk. Contact AppleCare." This might just be the WiFi at my school as it does have its restrictions. I will try it at home later but I was posting this in case it this is not the issue. My computer is still under warranty so if this can't be resolved, I will contact them. Thank you.

Tallguy13 wrote:
I downloaded rEFIt to partion my hard drive and choose which partion I would boot from from start-up.
rEFIt hasn't been updated since 10.6. days, you've messed up your EFI firmware.
When I booted up my computer there was a question mark inside a folder that was flashing.
This is the firmware telling you it can't find a bootable OS volume
I plugged in a USB with Ubuntu from Linux and started up my computer.
Linux requires two partitions, one a swap partition and the other is the main parititon.
So when it installs on a Mac with only one partition, it uses the EFI partition for swap, so you've doubly messed things up.
I started the Internet Recovery (Command+R).
That's Recovery HD, Internet Recovery is Command + Option + r, and your going to need it to fix this mess.
Go home to your local Wifi network and hook up the power cable and preferablly a Ethernet cable to the router.
Hold Command Option r keys down and boot the machine, a globe thingy appears and you wait until Internet Recovery is downloaded from Apple.
Next you use Disk Utilty and select your ENTIRE boot drive on the far left with the drive makers name and size.
Click Erase, you need to eraes the ENTIRE drive as you have messed up your hidden EFI partition with Ubuntu.
Once that is completed, then quit and reinstall Mountain Lion 10.8 it will fix everything.
You can reinstall your free iLife here
https://support.apple.com/kb/HT4718
Your files will be gone, I hope you made backups first.
Next time, don't mess with Linux unless you've graduated from a comptuer science college.
Want to try Linux?, read this

When i go to sing into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online"

When i go to sign into apple id it says "We apologize but we are unable to verify your account information online". When i go to "Not sure if you have an Apple ID?" It says "We apologize but we are unable to verify your account information online" When i try to sign in with my email it says "you already have an account????

Might I suggest a password reset?
Maybe you can click on the Reset Password link instead of trying to log in at appleid.apple.com.
I'm not sure if that would work, but its worth a try.
~Lt. Leviathan

After upgrade SP-Crawl Error: The SharePoint item being crawled returned an error when attempting to download the item.

Hi All - After the upgrade, I am getting SP-Crawl Error for certain links. I check the Crawl component has proper permission.
Google is showing some article like
http://blog.karstein-consulting.com/2012/04/20/error-in-crawl-log-the-sharepoint-item-being-crawled-returned-an-error-when-attempting-to-download-the-item/
not sure if this resolution is referring to 2010 and/or 2013.
I checked the registery editor. I couldn't find 14.0 under the Office Server.
Any clue?
Regards,
Khushi
Khushi

I checked the web application policy the search crawl account has full read permission.
Crawl
Fiddler
Log Error referring the Correlation ID
01/06/2014 13:05:06.14 w3wp.exe (0x1698)                       0x0118 SharePoint Foundation
Monitoring                    nasq Medium Entering monitored scope (Request (GET:/sites/HR/Shared%20Documents/Benefits/Insurance%20Benefits/Life%20Insurance/Basic%20Life%20and%20ADD)).
Parent No
01/06/2014 13:05:06.14 w3wp.exe (0x1698)                       0x0118 SharePoint Foundation
Logging Correlation Data      xmnv Medium Name=Request (GET:<SiteURL>/sites/HR/Shared%20Documents/Benefits/Insurance%20Benefits/Life%20Insurance/Basic%20Life%20and%20ADD) e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.14 w3wp.exe (0x1698)                       0x0118 SharePoint Foundation
Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=, ClaimsCount=0 e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.15 w3wp.exe (0x1698)                       0x1738 SharePoint Foundation
General                       af71 Medium HTTP Request method: GET e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.15 w3wp.exe (0x1698)                       0x1738 SharePoint Foundation
General                       af75 Medium Overridden HTTP request method: GET e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.15 w3wp.exe (0x1698)                       0x1738 SharePoint Foundation
General                       af74 Medium HTTP request URL: /sites/HR/Shared%20Documents/Benefits/Insurance%20Benefits/Life%20Insurance/Basic%20Life%20and%20ADD e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.17 w3wp.exe (0x1698)                       0x1738 SharePoint Foundation
Files                         aise3 Medium Failure when fetching document. 0x80070090 e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.17 w3wp.exe (0x1698)                       0x1960 SharePoint Foundation
Monitoring                    b4ly Medium Leaving Monitored Scope (Request (GET:<SiteURL>/sites/HR/Shared%20Documents/Benefits/Insurance%20Benefits/Life%20Insurance/Basic%20Life%20and%20ADD)).
Execution Time=20.5461867360237 e8b1679c-0476-70d4-9fcd-2cef5be44461
01/06/2014 13:05:06.17 w3wp.exe (0x1698)                       0x1960 SharePoint Foundation
Monitoring                    b4ly Medium Leaving Monitored Scope (Request (GET:<SiteURL>/sites/HR/Shared%20Documents/Benefits/Insurance%20Benefits/Life%20Insurance/Basic%20Life%20and%20ADD)).
Execution Time=29.917489513332 e8b1679c-0476-70d4-9fcd-2549ba3ee9d4
01/06/2014 13:05:06.17 w3wp.exe (0x1698)                       0x1960 SharePoint Foundation
Monitoring                    nasq Medium Entering monitored scope (Request (GET:<SiteURL>nsurance%20Benefits%2fLife%20Insurance%2fBasic%20Life%20and%20ADD&FolderCTID=0x01200039DA632EEACF264685CF39D68A18F7C8)).
Parent No
Any clue?
Regards,
Khushi
Khushi

Using lightroom 5.7.1 not all the meta-information is copied when exporting pictures

using lightroom 5.7.1 not all the meta-information is copied when exporting pictures: city and country are not copied, although this information appears if i open the original file in photoshop. if i export this file via lightroom, the information dissappears.
does anyone know how to solve this problem?

thank you!
although i did not change anything updating from lightroom3 to lightroom5, this box was automatically checked in all presets. now i unchecked it and everything works fine.

I am no longer being asked for a password when downloading an app, big problem with kids

I am no longer being asked for a password when downloading an app or music in iTunes, big problem with kids. How do I enable

To elaborate further, in those restrictions you can specify exactly what types of actions you would like to restrict.
I think you'll find this accomplishes your objective.

Can I place an image in the Note section of Contact book . I use a MacBook Pro with Yosemite 10.10 . I am NOT talking about using an image to identify the contact, just an image that contains some information relevant to the contact. I have tr

I want to place an image in the Note section of my Contact book . I use a MacBook Pro with Yosemite 10.10 . I am NOT talking about using an image to identify the contact, just an image that contains some information relevant to the contact. I have tried copying and pasting, dragging and dropping.

From reading Vista forums support for SSD is one of the things Vista SP2 and Windows 7 hope (need) to improve upon. I was in a similar discussion once befoe on SSDs:
http://discussions.apple.com/thread.jspa?messageID=8482110
http://news.cnet.com/8301-13924_3-10026010-64.html
http://www.intel.com/design/flash/nand/mainstream/index.htm
http://www.google.com/search?hl=en&rls=com.microsoft%3Aen-US&q=IntelSSDVista
I don't think it is EFI issue, but with XP and drivers, lack, and wonder if you can try with Vista?
http://arstechnica.com/news.ars/post/20080908-intel-tosses-hat-into-ssd-ring-wit h-80gb-launch.html
That won't solve performance issues, but should work.
http://www.reghardware.co.uk/2008/07/22/sandiskssd_vistabeef/
"My guess is that [Samsung and Microsoft] are maybe working on the OS recognizing an SSD with a 4K-byte sector size instead of a hard disk drive with a 512-byte sector size," Wong said.
Sun is already working with Samsung to bulk up SSD support on the ZFS (Zettabyte File System), which is included in the Solaris OS, and will also be supported in Apple's upcoming Mac OS X 10.6, codenamed Snow Leopard. Sun is adding capabilities to boost the durability and performance of SSDs on ZFS-based operating systems. For example, Sun may add defragmentation capabilities for SSDs, which organizes data in a particular order to enable quicker data access.
SSDs were not considered ideal for defragmentation because of limited read-and-write capabilities, Wong said. However, Samsung and Sun in July jointly announced an 8G-byte SSD that bumped up durability from 100,000 read-and-write cycles to 500,000. That brings defragmentation in SSDs closer to reality, which could improve its caching and provide quicker access to data. Sun plans to put SSDs into storage products later this year.
http://www.itworld.com/operating-systems/54115/samsung-microsoft-talks-speed-ssd s-vista

I am not being able to play sound when I import a .MTS file from my folder

I am not being able to play sound when I import a .MTS file from my folder on my sequence bar of my Premiere Pro CS6. Even if I use my Media Browser to import the file, the video plays fine, but the audio is disabled it seems. I don't know what to do since I have used .MTS files before without hassle on CS5.5. It is quite frustrating. What can I do?

Hi debesh05,
Please mention the Operating System that you are using and also make and model of the Camera that was used to capture those clips. Also, try to make another folder with the same name in the same location where the .MTS files are and move all the clips into the new folder and then try to import the files again using Media Browser in Premiere Pro CS6. If this doesn't work then make a copy of one file and rename it as .M2TS and then import that single file into Premiere Pro CS6. Please update if either of the solution works for you.
Regards,
Vinay

Mail being mis-delivered?

I'm seeing a fair number of emails being delivered to accounts that they aren't directly addressed to, almost as if it was being mis-delivered. Of course, they have all be spam mails so it's not a major problem, just more of the "why is that happening, and can I eliminate it" issues.
First hunch is that email addresses have been BCC'd to the original and I'm seeing the result of that, but I don't know if there's any way to discern if that's the case from looking at anything in the headers or logs somewhere. The one consistent element that I've noticed is that all the mails are not addressed with a name preceding the address in the To: field, just "<[email protected]>"
Any input appreciated!
-Doug
Sample email header:
Return-Path: <[email protected]>
Received: from murder ([unix socket])
by server.mydomain.com (Cyrus v2.3.8-OS X Server 10.5: 9G7013y) with LMTPA;
Thu, 16 Dec 2010 11:43:59 -0800
X-Sieve: CMU Sieve 2.3
Received: from localhost (localhost [127.0.0.1])
by server.mydomain.com (Postfix) with ESMTP id 2CA1155AE78;
Thu, 16 Dec 2010 11:43:57 -0800 (PST)
X-Quarantine-ID: <fDHrH1xpu393>
X-Virus-Scanned: amavisd-new at mydomain.com
X-Spam-Flag: YES
X-Spam-Score: 17.833
X-Spam-Level: ***************
X-Spam-Status: Yes, score=17.833 tagged_above=2 required=6
tests=[BAYES_99=3.5, HTML_MESSAGE=0.001, RCVDIN_BL_SPAMCOPNET=1.96,
RCVDINPBL=0.905, RCVDINXBL=3.033, RDNS_NONE=0.1,
URIBLABSURBL=1.86, URIBLJPSURBL=1.501, URIBLOBSURBL=1.5,
URIBL_SBL=1.499, URIBLSCSURBL=0.474, URIBLWSSURBL=1.5]
Received: from server.mydomain.com ([127.0.0.1])
by localhost (server.mydomain.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id fDHrH1xpu393; Thu, 16 Dec 2010 11:43:56 -0800 (PST)
Received: from cbuwo (unknown [217.118.93.89])
by server.mydomain.com (Postfix) with ESMTP id A5E2755AE64;
Thu, 16 Dec 2010 11:43:52 -0800 (PST)
X-Sender: <[email protected]>
Date: Thu, 16 Dec 2010 13:36:23 -0700
MIME-Version: 1.0
Reply-To: "Janna Henriette" <[email protected]>
In-Reply-To: <e3b901cb9916$8479d1dd$56d1f2c7@koscb51>
Message-ID: <[email protected]>
To: <[email protected]>
Sender: <[email protected]>
Subject: *JUNK MAIL* What Else Do The Spammers Try to Sell??
From: "Janna Henriette" <[email protected]>
Content-Type: multipart/alternative;
boundary="----=Part_11585_0611B466499B.B7AECD1F"
User-Agent: Mozilla/5.038 (Windows; U; NT4.0; U; NT4.0; en-us) Gecko/25250101
Message was edited by: Douggo

In case someone else finds this and has the same question I had, it was accepting mail because I had ACL set up for mail in Server Admin. As the Mac server docs say, mail service uses ACL differently from any of the other services, and if you set up any ACL for mail, then the Mail tab in Workgroup Manager is effectively ignored.
Counterintuitively, setting the Mail ACL in Server Admin to 'Allow all users and groups' allows mail to not be allowed via the Workgroup manager.

I want to display html textbox information in worddoc when i click submit

hi ,
my problem is i want to display html textbox information in worddoc when i click on submit button. i want do open word doc when i perform submit
please help its very urgent.
Thanks.
Raj

Send the request to a servlet, make it create the doc file, set the response MIME type and stream the file through the response's output stream to show it in the Office IE plug-in.

HT202696 Trying to reset to factory settings it says could not find installation information for this machine contact Apple care

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Try another internet connection.

Being mis-informed / lied to when contacting BT li...

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