Belgium - impossible to upload a book for printing the task never ends

Hello, i want to order a book (75 pages) and i can't upload it on the printer server.
I have restarted my modem, mac pro...
I have let the upload process on for over 2 days and the task is always at 0%.
My internet connection is fully functional i can upload trough ftp software.
Is there any other print service(in europe) that provide same book model than the ones from apple?

I haven't ordered one recently but I have ordered several books over time from Belgium. All have worked perfectly. Being based in Luxembourg we are pushed onto Belgium which then does not recognise the existence of Luxembourg. Nevertheless, we get around it. I am told that the Belgian operation actually works through Netherlands. My preference would be Germany or UK next time I do this, if I can make them work.

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