Belkin Tune Cast Auto Live Transmitter does not recognize iPhone 3G and 4

Hi there,
I'm from Germany and bought the Belkin transmitter some months ago. In the beginning it worked fine but suddenly, when connecting my iPhone to the transmitter, it appeared a message on my iPhone, that this transmitter is not made for iPhone??? This is wrong, even Apple store sells this type of transmitter for iPhone.
Having contacted Belkin, they just say, that it is a problem of the iPhone. I cannot believe, because we have this problem with my 3G and 4 model.
Has anybody an idea, what the problem could be?
Any help or information is really appreciated, I'm helpless.

I am having the identical error. I have an iPhone 4 and 2 macs, the phone is managed from an old G5 PowerMac and images are saved from it to Aperture for photos and videos go to iPhoto 11. The Mac is running 10.5.8. I last appear to have downloaded movies from iPhone4 to mac in December , the oldest video being 10 Dec 2010.
This week I was going to back up a handful of images on the phone but after connecting it to the mac, something that happens several times a week to sync to itunes for app updates etc I found it did not list for import options in iPhoto nor in Aperture. I looked at Image Capture and that tells me no device is connected.
I have no problems taking images off the phone using a MBP which has 10.6 and Image Capture recognises the phone.
I have tried the following after reading through all the discussions on the topic of which there appear to be many with this problem.
Restore the iphone then update settings from archive. - did nothing
Closed apps reconnected iPhone started apps...  - did nothing
Switched phone off then on then connected to mac then opened apps - nothing
This Mac seems happy to communicate t othe phone though iTunes but appears to have lost the way when it comes to getting images off the iPhone. Any help keenly appreciated.
regards
Adrian

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