BellSouth Alcatel DSL Modem and Airport Extreme

I have a new iMac, and BellSouth DSL Internet service (alcatel modem). I get an Internet connection when connecting the modem directly to iMac using an ethernet cable. However, when I try to configure my Airport Extreme 1 of 2 things happens: a constantly blinking amber light, or a green light. In neither instance does Airport Utility see Airport Extreme (even when the light is green). I have tried powering off and recycling both Airport Extreme and the modem, with neither solving the problem. Any thoughts?

The modem is a Speed Touch Home.
wow, I used one of those 8 years ago I did not know they still being used. If I remember correctly it did not have integrated pppoe or pptp client so it requires you to run a pppoe or pptp client on your mac. Therefore when connecting it to an apple airport basestation you have to configure the pppoe client in the base station.
so open your airport utility select your base station , choose manual setup
the click the 'internet' icon in the toolbar of the airport utility window and from the connect using drop down choose PPPoE, then configure it with your isp login details. The click the update button.

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Power backup for dsl modem and Airport Extreme

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Problems setting up Verizon DSL (DHCP) and AirPort Extreme

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Welcome to the discussions!
Sorry, I can't quite track exactly what you are trying to do.
What would the network that you are trying to set up look like?
Modem>AirPort Extreme>Computers? Are you saying that you won't be using the Linksys in the new setup?
Sounds like you need to set the Airport Extreme up to supply PPPoE service (which the Linksys is doing now-if the modem is in bridge mode), but I will wait for your response before offering specific info.
If you've been fiddling with settings, we may need to do a hard-reset on the AX to start over. You should not be fiddling with DNS, etc. Almost always, these settings are done automatically when you have the device set up correctly.

Please help me connect eMac, cable modem, and Airport Extreme Base Station

I connected Ethernet cord from cable modem to Airport Extreme Base Station and then another Ethernet cord from Airport Extreme Base Station to eMac, but I could not get internet access on my eMac that way. I'm only getting internet access by directly connecting eMac to cable modem. Can someone please help me with a step by step explanation of how to set these 3 machines up so that I can have internet access on both my eMac and, wirelessly, on my new MacBook. Thank you very much in advance.
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)
eMac & MacBook Mac OS X (10.3)

jenngee, Welcome to the discussion area!
Ensure that you power off the cable modem for a minute or so when you switch it to another Ethernet device.
Ensure that you are connecting the WAN port of the AirPort Extreme base station (AEBS) to the cable modem. The eMac should connect to the LAN port.
The steps for setting this up can be found in the "Designing AirPort Networks" (direct PDF link) document. Look through that document and try to get it setup. Then return here if you have more questions. Don't forget to post what you tried and the issues you encountered.

Which Ethernet DSL Modem for Airport Extreme?

I was lucky enough to receive an Airport Extreme Base Station for Christmas and would like to know opinions and experiences with DSL Ethernet Modems and which are compatible. Most seem to have a download bandwidth limit of 8Mbps which is what I currently receive but eventually I would hope to get a higher speed without having to replace the modem again.
I currently have a Netgear DG834PN wireless router/modem which has a WAN port. Until I get a new modem would it be possible to connect the Airport Extreme to this after turning off the router side on the Netgear? If this is possible is this a better solution to buying a modem or will I benefit from just having a dedicated modem.
Thanks in advance for any replies and Happy Christmas.

As a disclaimer, I reside in New Zealand, but the findings should still bear relevance.
I have used Alcatel (also marketed under the 'Thomson' name) ADSL modems for the last 7-8 years, and haven't had an issue. One of the reasons I choose Alcatel is they are the leading manufacturer of the DSLAMs which sit on the ISPs side of the connection.
We've just upgraded from an Alcatel One Touch Pro to a Thomson SpeedTouch 546(i) v6, and I'm very impressed. Testing shows the modem syncs at a higher speed than other brands such as D-Link, Netgear, etc and is more tolerant of line noise. I've never experienced the drop outs which certain brands featuring the Texas Instruments AR7 chip do - for more on this, take a look here.
I recommend talking to your more tech savvy neighbours and friends (preferably using the same ISP) and see what their experiences are.
..k

Problems with Comcast (Motorola) modem and Airport Extreme

I have a very strange problem which I have been unable to solve, nor able to find a solution on Apple Support or anywhere else by Googling it.
I switched back to Comcast/Xfinity, hooked up the Motorola surfboard SB5120 modem:
My primary Macbook Pro connects to the Internet, but (and this is bizarre!) the AirPort Extreme is flashing yellow with the errors listed as a) no Internet conncetion, and b) no DNS server
All other Wi-Fi devices are *unable* to connect to the Internet; they are connecting to the home network, but nothing else.
I did a "hard" reset of the AE, and setup the home network from scratch, same problems: one Macbook connects, nothing else does.
I have power cycled everything multiple times (even unplugging EVERY cable for 30 minutes, then reconnecting), spent the better part of 6 hours trying tor resolve this.
Any other settings to change?
In AirPort Utility colors:
Green for Internet
Flashing Yellow for AirPort Extreme (errors: a) no Internet conncetion, and b) no DNS server)
Green for AirPort Express
sub-menus:
1) Internet, set to "DHCP", nothing listed for IP Address; the Subnet Mask and Router Address have assigned numberes; the last three windows are empty.
2) Wireless, set to "WPA2 Personal"
3) Network, set to "Off (Bridge Mode)
Any solutions would be most welcomed - the idiot at Comcast was insultingly unhelpful. He said that since I was able to successfully connect to the Internet, and that the modem was successfully pinging back to Comcast, that the problem was with the AirPort Extreme.

Many thanks for your reply. I think number 3) below gets to the crux:
1) The MBP is on my network, for sure, not a neighbor's. I'm doing all of this wirelessly, though tested the modem via Ethernet to make sure the modem was working.
2) I reverted to the Verizon DSL modem, it did a handshake with the AE, and all the computers were successfully connected in seconds.
3) Network set to "Off (Bridge Mode)" is how all the computers are successfully connecting via Verizon, so what am I doing wrong when using Comcast? If I set it to "DHCP and NAT" or "DHCP only" I would have to enter a range of DHCP addresses (Comcast's *might* be 192.168.100.1, but not entirely sure (any help on that - might solve the problem?)
Extreme/Express - that was a mistake. I'm solely using an Extreme for this setup, though I also have an Express, I've temporarily taken it out of the network to try to resolve the issues.
Thanks again!

Wireless modem and airport extreme

Hi. I recently bought airport extreme with the intention of using it to provide wireless access to my external hard drive and printer.
I have a netcomm nb5plus4w modem router which is connected to my broadband and currently provides wireless internet to our laptop.
I am wanting to connect the airport extreme to this current network wirelessly. Is this possible, or will I need to purchase an ethernet cable to connect my modem to the airport extreme??
I just attempted to connect it, and then had all sorts of trouble getting my modem back running with my isp.
Please use as simple language as possible. While I am the techno chick in my marriage, I am by no means proficient in the gobbledeygook language!!!!
Cheers.
i hope I have given enough info.

I am wanting to connect the airport extreme to this current network wirelessly. Is this possible, or will I need to purchase an ethernet cable to connect my modem to the airport extreme??
Sorry, but unlike the AirPort Express Base Station (AX) or the Time Capsule (TC), you will not be able to "join" an existing wireless network with the 802.11n AirPort Extreme Base Station (AEBSn) wirelessly to share USB drives/printers.
Since the router you are trying to connect to is not another AirPort, you will have to connect the two (as you suggested) with an Ethernet cable for sharing.

USB ADSL Modem and Airport Extreme?

I have an ADSL modem that I use to connect my Powerbook, using a USB connection. I have now got an Airport Extreme Base Station. I have only managed to connect to my ADSL modem directly to my computer (sitting on an uncomfortable floor) if I want to use broadband; OR connect wirelessly to the internet with Airport but using the dial-up phone line.
Main Q: How do I connect to broad band wirelessly?
Q1: Do I need to buy an ADSL modem with an ethernet port connection to connect into the base station
Q2: if so, which one should i get?
OR
Q3: Can the USB port on the base station be used with my current ADSL modem?
Q4: Am I asking the impossible or missing something?
Sorry if I haven't used correct language, as I am still new to all this!
PowerBook G4 Mac OS X (10.2.x)

I have an ADSL modem that I use to connect my
Powerbook, using a USB connection. I have now got an
Airport Extreme Base Station. I have only managed to
connect to my ADSL modem directly to my computer
(sitting on an uncomfortable floor) if I want to use
broadband; OR connect wirelessly to the internet with
Airport but using the dial-up phone line.
Main Q: How do I connect to broad band wirelessly?
You will need a new ethernet equipped modem to connect to any router, either Apple's or another manufacturer. USB modems cannot be networked. There are adsl modem/wireless router combos, or you can get an ethernet adsl modem and connect it to any wireless router, or ethernet router with an attached wireless access point.
Q1: Do I need to buy an ADSL modem with an ethernet
port connection to connect into the base station
Yes.
Q2: if so, which one should i get?
These guys provide excellent Mac support, including AirPort:
http://www.adslnation.com/products/xmodem-m3.php
Or check out here:
http://www.adslguide.org.uk/
OR
Q3: Can the USB port on the base station be used with
my current ADSL modem?
Definitely not.
Q4: Am I asking the impossible or missing something?
If you intend on trying to network using a usb modem, you are asking the impossible. Wireless networking is easy, given the right kit.
Sorry if I haven't used correct language, as I am
still new to all this!
PowerBook G4 Mac
OS X (10.2.x)

Connecting Motorola SB6121 Cable Modem and AirPort Extreme

I moved into a new house a couple of days ago so of course the first thing that I needed to do was get the home wireless up and running. My ISP is through Comcast. I purchased my own cable modem (Motorola SB6121) instead of renting and used my own AirPort Extreme as the wireless router.
First, if you're purchasing your own cable modem, you will need to contact your ISP and provide them with the HFC MAC ID on the cable modem. Once you've gone through the motions, you will be able to connect your Mac (in my case Macbook) directly to the modem via ethernet cable and access the internet.
Issue:
When I connected the SB6121 to the AE, I could connect wirelessly to the AE, but I did not have access to the internet. So, basically the SB6121 and the AE were not talking to each other despite being physically connected via ethernet cable.
Solution:
After days of searching for online answers and forums (and trying different solutions) I was able to successfully get everything up and running. Make sure that you have 2 ethernet cables available.
Here are the steps.
I restored my AE to factory settings just to keep everything simple. Here are instructions: http://support.apple.com/kb/HT3728 Once you've restored your AE, make sure that both the AE and the cable modem are unplugged from their power sources.
Plug in the power to the SB6121.
Connect your SB6121 directly to your laptop via Ethernet cable. Test to ensure that you have internet accessibility by going to any website.
Remove the ethernet cable from your laptop and plug it into the "internet in" jack in the back of the AE.
Power up the AE.
Connect your laptop to the back of the AE using ethernet cable #2.
Launch a browser. You should now be able to successfully connect to any website.
Assuming that you reset your AE to factory settings, it should just be broadcasting the generic "Airport Extreme" SSID. Disconnect the ethernet cable and connect using wireless to the SSID. Launch a browser and you should be able to connect to the internet.
You can now use the AirPort Utility to configure the AirPort settings.
I assume that this solution would work with any of the base stations.

I was having the exact same issue tonight. Just purchased the AE Model A1408 and haven't been able to maintain an internet connection on my iMac whenever I tried hooking it up via the Airport Utility application. So after I had the SB6121 connected to the AE and the AE connected to my PC with no luck, I then went to the Network icon in System Preferences. Clicked on "Assist me...". Then clicked on "Diagnostics..." and followed the directions which basically had me first power down the SB6121 modem and power it back up. Then I powered down the AE router and powered it back up. At that point I was now getting an internet connection. I then took my ipad 2 and went to the Wi-Fi settings and noticed it was asking me to setup a network through my AE. I selected that and went through the simple steps to set up the network and password and now it all works. I am a novice so don't ask me why but I now get a green solid light on my AE. I can connect other devices wirelessly. I can still access the internet on my iMac. For whatever reason, using the Airport Utility on the iMac doesn't work in my case and using my ipad to set up the wireless network did the job.

BigPond USB Modem and Airport Extreme 802.11n

Judging by the information I have found I do not think this is possible, but thought worth asking regardless.
I have a Telstra BigPond Wireless USB Modem (7.2) - is it possible to plug this into my AE base station to share with other devices?
Thanks
tkoe

If you are thinking about a plain USB-to-Ethernet adapter (the kind used to get Ethernet from a computer's USB 2.0 port), it is not going to work.
It may work if you can find a special device similar to this one, providing that the adapter manufacturer can guarantee support for the exact mobile broadband USB modem and network that you are using. If so, it should be possible to connect the Ethernet output of the adapter to the WAN port of the AirPort Extreme base station. I should add that I have not tested this.
Another way of handling a situation like this is to use a dedicated mobile broadband router with support for the USB modem/network in question (basically, something like these exemples). Telstra/BigPond may be able to suggest something suitable.
Jan

Time Warner Ubee U10C018 modem and Airport Extreme

Using the equipment stated in the subject. I connect the modem to the extreme, after a few moments I get a green light, neither my iMac nor PC laptop can connect to the internet. The ip addresses that are assigned begin with 169. even though I have the extreme setup to assign the adresses 10.0.0.199 and .200 accordingly. I've never had a problem using the extreme in the other three places I've setup this network. Normally just plug into the modem and you're good to go. I've tried researching any known problems with this particular modem and have turned up nothing useful. Just curious as to where I start to look next.

My previous response was faulty... Only one computer was getting an IP address..
Here's what really worked, with 2 macbooks and a pc connecting wirelessly to the Airport Extreme, all successfully connecting to the Internet:
1. Disconnect the ethernet cable and power off your modem (Ubee)
2. Open Airport Utility, select your router (Airport Extreme), and press 'Manual Setup'
3. Go to the 'Internet' tab, then under Internet Connection, make sure 'Connection Sharing' is set to "*Share a public IP address*"
4. Under TCP/IP, Configure IPv4 should be set to 'Using DHCP'. All other settings can remain the default. Press Update.
5. Power up your modem, wait for the Ready and Sync lights to go steady, then connect the ethernet cable from the modem to the router.
Apparently, Time Warner only assigns one IP address per device (in the case the router), it's up to the router to distribute IP addresses to its constituents. I wonder why this doesn't happen automatically... :\ Let me know how your experience pans out.
Peace
Message was edited by: orisinal

Adding QoS with a switch between modem and Airport Extreme?

Since the Airport Extreme does not offer any QoS, is this something I can add to my network with a QoS capable unmanaged network switch such as this one - http://www.dlink.com/ca/en/home-solutions/connect/switches/dgs-105-5-port-gigabi t-ethernet-switch ?
My network would then be wired like this;
Cable Mode ---> D-Link DGS-105 --> Airport Extreme --> wired / wifi network devices
(I might add a switch after the Airport Extreme either way at some point to increase the number of wired devices)
Nothing other than the cable modem and router would be plugged into the D-Link switch... - but will this actually make a difference, will it cause any grief on my home network? Is there a better way?
If its relevent, the primary reason I'm thinking about QoS is so that video chatting, streaming (on AppleTV or computers), or online gaming isn't interrupted by other devices browsing the web, downloading, etc. I've got good bandwidth from my ISP, but in my house there are 3 Apple TV's, 4 computers, 3 iPhones, and 2 Xboxes......

Based on your goal, I would suggest that you take a look at this article. With QoS you are controlling which traffic gets priority going upstream to your ISP, not the other way around. Instead, I believe you what you really want is to implement a form of VLAN. Like QoS, Apple routers do not natively support VLANs. You would need a router, like a Cisco RVS4000 to do this. VLANs are not dependent on physical switches, although you can assign a separate VLAN segement, one to each Ethernet port of the router. You can then attach the AirPort to one of the Cisco's VLAN segments. Any device, wired or wireless, connected to the AirPort would get the same priority.

How to configure modem and airport extreme?

I have a TP-Link modem/wireless router from the provider.
My Airport Extreme is connected to the modem.
The wireless router in the modem has been switched off.
There is a 'double NAT' warning from the AE.
How to configure the TP-L modem and the AE router to get the best results?
Many thanks if some one could help me there.
Gr. Lance

Turning off the wireless on the TP-Link router does not make it a simple modem.
You need to configure the AirPort Extreme in Bridge Mode to operate correctly with another router on the network.
Open AirPort Utility and click on the AirPort Extreme icon, then click Edit
Click the Network tab a the top of the window
Make sure that the setting for Router Mode is "Off (Bridge Mode)"
Click Update to save the new settings
Wait 30 seconds for a green light on the AirPort Extreme, then power off the complete network....all devices....in any order you want.
Wait a minute, then start the TP-Link modem/router first and let it run a full minute
Start the AirPort Extreme next the same way
Keep starting devices one at at a time the same way until the entire network is back up.

Should Iplace my ethernet switch between cable modem and airport extreme?

I'm looking for the best placement of an ethernet switch in my home network.
Should I place it "between" my cable modem and my AEBS or connect it to the output from my AEBS?
The current placement is connected to one of the AEBS outputs.
I'm attempting to set up an old AE (802.11 a/g from 2004) with a different network name than my home network, that I'm trying to set up for a college dorm network and each time I plug the AE to the switch to confirm its functionality, my network gets a little confused.
Help appreciated.
Regards,
jim P.

Should I place it "between" my cable modem and my AEBS or connect it to the output from my AEBS?
This all depends on whether you have a simple modem.....or.....a modem/router or gateway combination device.
If you have a simple modem, you cannot place the switch between the modem and the AEBS. The reason for this is that the modem can only deliver one valid IP address and it will be a matter of chance as to which of the devices connected to the switch receives it. The other device connected to the switch will not be able to access the Internet.
If you have a modem/router or gateway type of device, you can place the switch after the modem/router and before the AEBS if you wish, although there is really no advantage to doing so unless this makes things easier for you in terms of hook up.
If none of this makes much sense at all to you, leave the switch in its current location connected to one of the LAN <-> ports on the AEBS since that setup will work correctly no matter what type of "modem" that you might have.

I have an Airport Extreme, I want to replace it with a Time Capsule. I swapped my cables to the new TC, unplugged both Cox Cable modem and Airport Extreme. Started up by plugging A/C power for Cox Cable modem, then power to TC. Result is blinking amber

I tried unplugging again and restarting the TC first, still gets blinking amber light. I even reset the TC because I was using it for backups only in the network, I just want to move it to the primary position. I don't even get the option of starting a new network.
I need help.

Blinking amber light is not the issue.. that will involve lots of issues due to your reset.
Make sure you have a computer plugged into the TC by ethernet.. do not do setups over wireless.
Even if you need to do the setup in complete isolation that doesn't matter.. it will work when you return it to the network.
Do a full factory reset.. I am not sure what resets you have done up to now.. full factory means you hold in reset before applying power.. and keep holding in reset until the front led flashes rapidly. About 10sec.
The TC must be in router mode if your cable modem is only a modem.. but I don't know if your cable modem is pure modem or modem router.. if the later then the TC should be in router bridged mode.
Once you have that right.. plug it back into the modem if you had to remove it..
Power cycle again if you need to. It can take 15min or more of modem off to reset the cable setting for MAC address.
Then you can setup wireless, although you can also do it whilst connected by ethernet which is usually better.
What airport utility are you using.. the latest one is too automatic.. stop any attempt to automate the setup and do it manually if you get stuck.
Even use the old utility is sometimes better.. 5.6 can be loaded even on Mountain Lion with a bit of a fiddle.

BellSouth Alcatel DSL Modem and Airport Extreme

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