Bellsouth to ATT migration-Mail now doesn't work!
AT&T yesterday advised users on bellsouth.net to migrate to att.yahoo.com, which I dutifully did. What they DIDN'T say was that it would mess things up...now my Apple Mail doesn't download my emails, nor can I send any. I spent over an hour online to AT&T DSL Help desk but they finally had to throw their hands up and quit. They couldn't find the problem. I reconfigured Mail's Prefs to match the att.yahoo parameters, but outgoing mail doesn't "see" the att account.
To make matters worse, in the "fiddling' while the AT&T Help desk folks were trying to help me. I killed my original account and lost all my emails!!!
Can anyone shed any hopeful light on the problem? ... PLEASE!
Regards
Roy
I found a solution that does not require calling ATT. You just need to delete your preferences file for Mail. Before you do that, you should back up that corrupted file, and your mail. If you pull all your mail out of the inbox, then they will be saved locally. Your inbox should re-sync with the server after you re-add your account information manually.
This solution was discovered here:
http://forums.dealmac.com/read.php?4,2794231
The wizard that corrupted the plist file is here:
http://helpme.att.net/article.php?item=3990
Here is how to set up your ATT account manually, so that the wizard does not corrupt your files.
http://helpme.att.net/article.php?item=290
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command_directory = /usr/sbin
config_directory = /Library/Server/Mail/Config/postfix
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debug_peer_level = 2
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imap_submit_cred_file = /Library/Server/Mail/Config/postfix/submit.cred
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mailbox_size_limit = 0
mailbox_transport =
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
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mail:readWriteSettingsVersion = 1
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mail:servicePortsRestrictionInfo = _empty_array
mail:protocolsArray:_array_index:0:status = "ON"
mail:protocolsArray:_array_index:0:kind = "INCOMING"
mail:protocolsArray:_array_index:0:protocol = "IMAP"
mail:protocolsArray:_array_index:0:state = "RUNNING"
mail:protocolsArray:_array_index:0:error = ""
mail:protocolsArray:_array_index:1:status = "ON"
mail:protocolsArray:_array_index:1:kind = "INCOMING"
mail:protocolsArray:_array_index:1:protocol = "POP3"
mail:protocolsArray:_array_index:1:state = "RUNNING"
mail:protocolsArray:_array_index:1:error = ""
mail:protocolsArray:_array_index:2:status = "ON"
mail:protocolsArray:_array_index:2:kind = "INCOMING"
mail:protocolsArray:_array_index:2:protocol = "SMTP"
mail:protocolsArray:_array_index:2:state = "RUNNING"
mail:protocolsArray:_array_index:2:error = ""
mail:protocolsArray:_array_index:3:status = "ON"
mail:protocolsArray:_array_index:3:kind = "OUTGOING"
mail:protocolsArray:_array_index:3:protocol = "SMTP"
mail:protocolsArray:_array_index:3:state = "RUNNING"
mail:protocolsArray:_array_index:3:error = ""
mail:protocolsArray:_array_index:4:status = "OFF"
mail:protocolsArray:_array_index:4:kind = "INCOMING"
mail:protocolsArray:_array_index:4:protocol = "Junk_mail_filter"
mail:protocolsArray:_array_index:4:state = "STOPPED"
mail:protocolsArray:_array_index:4:error = ""
mail:protocolsArray:_array_index:5:status = "OFF"
mail:protocolsArray:_array_index:5:kind = "INCOMING"
mail:protocolsArray:_array_index:5:protocol = "Virus_scanner"
mail:protocolsArray:_array_index:5:state = "STOPPED"
mail:protocolsArray:_array_index:5:error = ""
mail:startedTime = "2013-01-21 21:18:32 +0000"
mail:logPaths:IMAP Log = "/Library/Logs/Mail/mailaccess.log"
mail:logPaths:Server Log = "/Library/Logs/Mail/mailaccess.log"
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mail:logPaths:SMTP Log = "/var/log/mail.log"
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Message was edited by: modular747 -
Hi
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DavidQuit Mail. Force quit if necessary.
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Envelope Index
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Oct 25 14:16:42 xxx /Applications/Server.app/Contents/ServerRoot/usr/bin/amavisd[16427]: Using primary internal av scanner code for ClamAV-clamd
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I removed all spam filters and mail works without, which is not so good but seems to be the only way at the moment.
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