Below mentioned failed to install: shared technologies
need help...cant install adobe photoshop elements 10...tried doing the adobe support adivisor nothing happen.
Akopinay2012 at this point I would recommend contacting our support team directly. So they have a clearer picture of the exact issue I would also recommend running the Adobe Support Advisor again and obtaining a fresh token. This will include the information from your most recent installation attempts.
For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.
Similar Messages
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Fail to Install - Shared Technologies
I am also having a problem installing PSE 10.
I previously had PSE 8 installed and just started having problems with it automatically shutting down without warning. This problem started today, and it is strange because I've been using it every day for months and had no problems before.
Tonight, I tried installing PSE 10 but received the following error "The wizard was interrupted before PSE 10 could be completely installed. Below mentioned application has failed to install: Shared Technologies"
I deactivated and uninstalled PSE 8, and still could not get PSE 10 to install because of the Shared Technologies not installing.
I have CS5 Design Premium on this computer. Do I need to uninstall that as well?Shared technologies usually refers to Flash, Adobe AIR or PDF handling stuff, so yes, uninstall each and every bit of Adobe software on your system, run the Creative Suite Cleaner Tool and Acrobat Cleaner Tool and possibly all the relevant fixes for Flash/ Adobe AIR and start over.
Mylenium -
PE 9 always fails when installing shared technologies.
I even paid for it (I know theres no diffrence) but I always get the same error (Adobe Premiere elements failed to install shared technologies. Rolling back changes). I have windows 7 x64 And after 3 HOURS of waiting of the phone for a rep, I decided not to contact them for any info. PE 7 installed fine, but they don't work on windows 7.
Use task manager to see if you have any other Adobe software running in the background - Adobe Bridge is often the culprit for these installation errors. If you find anything running then use End Process.
Cheers,
Neale
Insanity is hereditary, you get it from your children -
Install of Elements trial fails when installing Shared Technologies
Have tried installing the Elements 10 trial on both an XP Pro and a Win7 Pro PC and have the same problem.
Install of trial fails when installing Shared Technologies and then rolls back the install of the Elements Organiser.
Anyone seen this before? Any ideas?Can you please make your question a seperate thread?
It would be helpful if you could please provide us the install log for it. Install logs can be found at C:\Program Files(x86)\Common Files\Adobe\Installers\ with name Elements STI Installer 1.0 <date>.log.gz
Use a decompression utility such as Winzip to uncompress the .gz file. Once uncompressed, you will have a new file without the .gz extension. The filename could now be something like "Elemens STI Installer 1.0 11-21-2012.log."
Open the .log file using notepad
Copy the whole log and paste it here.
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_ -
When trying to install Elements 10 I get message saying failed to install: shared technologies.
I make it almost all the way through installation and at the end I get a message saying installation could not be completed, failed to install shared technologies. What does this mean? How can I fix it?
See if this troubleshooting guide helps. It has a section on shared technologies:
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html -
Failed to install Shared Technologies Elements 12
Using XP, currently have Elements 10. Trying to install 12, but get message Failed to install Shared Technologies?
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applicat ions_have_failed_to_install__Shared_technologies_
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PSE 11 Fails to Install - Shared Technologies Error
When installing Photoshop Elements 11 on a Windows 7 computer, the install fails while installing the Organizer. The error message refers to installing Shared Technologies.
The PC in question has PSE 10 installed and CS5. Based on previous experience, I tried ending the CS5 Bridge process, which has caused problems in the past.
I have tried multiple times with the same result.
Any ideas?
Thanks in advance.You may need to install from a new user account.
See this other thread for further help.
http://forums.adobe.com/thread/1146291?tstart=60
Replacement links for the final two which in the thread are the Dutch versions:
http://helpx.adobe.com/en/x-productkb/global/create-local-administrator-account-windows.ht ml
http://helpx.adobe.com/en/x-productkb/global/restart-windows-modified-mode-windows.html -
PE 9 Fails to Install Shared Technologies - Adobe Support Stumped!
I'm having the same problem as reported in the now closed thread http://forums.adobe.com/thread/725863?tstart=0.
During installation, Photoshop Elements 9 installs Elements, then installs Organizer. When it gets to the point to install Shared Technologies, it stops the install and rollsback (uninstalls everything).
I've scoured the Internet and have not found a solution. Spent 5 hours on phone with two Adobe support people - they cannot figure out what to do.
This is a brand new laptop running Windows 7 64-bit. No other Adobe products are installed, so there are no processes to kill (as suggested to look for in the above post link).
I've tried the Adobe diagnostics utility noted in other posts on the Web. It was useless.
I've created new user accounts with Administrative rights. Still no luck.
I've got anti-virus and firewall turned off as well.
Now Adobe tells me they need to have 2nd level support contact me, which will probably take a week.
I am at wits end and about to write Adobe off.
If anybody has any suggestions, please help.
Thanks!lyriamc wrote: This is a brand new laptop running Windows 7 64-bit.
Which means its drivers will be out of date and may well have all kinds of junk installed. Work through the following, it frequently solves user problems with 'brand new' computers.
PrE Hanging, or Crashing - Some Tips
Cheers,
Neale
Insanity is hereditary, you get it from your children -
Unable to install Elements 10. The Wizard failed to install Shared Technologies. Please help.
After PC repair I am unable to re-install Photoshop Elements 10 from a bundled disc as the Wizard was interupted. The Shared Technologies failed to install.
I am using Windows XP Pro. I have been struggling with this problem for 6 weeks now and would very much appreciare some help.Hallo Vibrant
Thank you for your concern and interest.
I am trying to reload Photoshop Elements 10 and Premier Elements 10 from a bundled disc, after a PC repair. These programs worked perfectly before the problems with my PC.
I do not get a specific error.
The program runs through the process including loading the serial number until, just when I think that the programs are fully loaded I get the following message.
Installation Wizard Completed
The Wizard was interrupted before Adobe Photoshop Elements 10 could be completely installed.
The below mentioned application failed to install.
Shared Technologies.
I am signed on as the Administrator whilst trying to install the software.
I don't know if the folder/files are locked.
I have run the Microsoft Fix It program and that reports that there are no problems.
I will try the link that you were kind enough to supply tomorrow. Thank you.
Best Regards -
Photoshop Elements 12 fails while installing shared technologies.
I am having the exact same problem as all these folks. Yes I have tried all these things, yes I have followed all the links, and scoured the internet:
http://forums.adobe.com/message/5914286
http://forums.adobe.com/message/5909390#5909390
http://forums.adobe.com/message/5904696#5904696
Elements 12 install fails during install of Adobe Organizer. No indication of problems in the logs, just fails and rolls back. Near as I can tell the folks at adobe don't know what the real problem is, they only have a long series of very complicated and arcane tricks that _might_ "fix" the problem. I have tried all of them in every imaginable combination and still can't get elements 12 to install. I have installed stock, plain vanilla win7, applied hotfixes, tried to install and it still fails.
I repeat. This install failed for me in an identical fashion on a clean win7 box.
Any software that requires even one of these hack measures to install should be sent back to the shop for more testing. I've been told variously to try all these things, and more!
copy the installer to the root of c:
Delete this folder or that folder
Make a new admin account and install with that
Edit the registry
Turn off services in msconfig
Install in safe mode
What would be most helpful for me right now would be either 1) a patch to fix this critical install error or 2) explicit explanation from Adobe about what the real problem is so I can fix it myself.
I'm a little edgy, sorry for the tone. This is the single worst install experience I've ever encountered.Hi Jeff,
To follow up, I had an adobeconnect session today with a very competent and friendly adobe tech. It looks like we have resolved the issue. He said there was some kind of problem with air and/or bridge not keeping their files updated, not 100% on that part so don't quote me. He said one way to fix is to completely uninstall anything adobe and start from scratch. The other option is a little hackish, but it works for me and saves me the trouble of completely redoing the install. To follow up here are the steps to get this working, ymmv:
- Go through the Adobe Premiere Elements 12 install process up to the point where installing shared components crashes. Do not click OK.
- Start the task manager (ctrl+alt+del)
- Go to the processes pane and kill msiexec.exe*32 process, the adobe installer should die.
- Delete the Adobe Premiere Elements 12 link that's created on the Desktop. Do not use this link, it points to the Welcome screen and crashes.
- Also delete C:\Program Files\Adobe\Adobe Premiere Elements 12\Adobe Premiere Elements 12.exe, for same reason as above.
- The exe that works is in that same directory called "Adobe Premiere Elements.exe", it doesn't go to the welcome screen and it does seem to work.
- Now it requires Adobe Application Manager to run, and we just killed the installer so you have to go grab it from:
http://www.adobe.com/appsmanager
- You don't even have to actually run it, just download and install and you're good (If you do run it it updates itself to Adobe Creative Cloud which has unknown consequences).
- Now run Adobe Premiere Elements.exe and plug in your adobe id
- ftw, should be good to go.
I tried this on 3 different machines. The installer broke identically on all and this procedure got it working. NB - Organizer apparently still isn't installed, but that doesn't bother me. Not sure if this will impact long term operations.
Thanks for your assistance, this does seem to be working for me now.
-isaac -
Why "failed to install shared technologies"?
My pc knowledge is very very limited. Why am I finding the Elements free trial download so difficult?
rename OOBE Folder to OOBE.old.
to find OOBE:
64 bit OS: Program Files x86\Common Files\Adobe\OOBE
32 bit OS: Program Files \Common Files\Adobe\OOBE -
Cannot install shared technology in pse12
i have tried all the recommended windows 7 ideas and it still fails to install shared technologies. Any solutions?
Have you tried everything here?
Install rollback and Shared Technologies | Windows -
Error while installing shared technologies
I just purchased Photoshop 11 from download services at Amazon. In the middle of installation, I get error "error while installing shared technologies. Please restart your system and try again" in Windows 7 professional, 64 bit.
I tried this.
1. restarted system, change drive/folder multiple times
2. In the installation folder went to
....\PSE 11\ElementsSTIInstaller folder and ran setup. It installed shared technologies (whatever that means). Then tried installing. Same error.
3. Cleaned up all Adobe products and tried installation again. Same error.
Any help apprciated.
Thanks!
Here is the log for installation.... On support pages, they ask us to review that...can someone?
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Visit http://www.adobe.com/go/loganalyzer/ for more information
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
START - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
RIBS version: 4.2.4.0
Win OS version: 6.1.1.0 64 bit Type: 1
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
Create Required Folders
Assuming install mode
::START TIMER:: [Bootstrap]
Perform Bootstrapping ...
:: END TIMER :: [Bootstrap] took 1588.72 milliseconds (1.58872 seconds) DTR = 2021.75 KBPS (1.97437 MBPS)
Looking up install source path
Sync Media DB ...
::START TIMER:: [Sync Media DB]
Pre check media db sync
End of Pre check media db sync. Exit code: 0
:: END TIMER :: [Sync Media DB] took 2.33276 milliseconds (0.00233276 seconds) DTR = 58300.1 KBPS (56.9337 MBPS)
Ready to initialize session to start with ...
::START TIMER:: [CreatePayloadSession]
-------------------- BEGIN - Updating Media Sources - BEGIN --------------------
Updated source path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Updating media info for: {0449467E-102A-4514-9F4D-91BCEE129390}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Updating media info for: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Updating media info for: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Updating media info for: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Updating media info for: {98CE8819-87AA-4814-8167-ADDDD513485F}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Updating media info for: {D1B83970-7269-48BE-8B0E-5120D9327E52}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Updating media info for: {F6F5021E-0548-43C1-82CC-C5C7A6906585}
Ignoring original data since install source is local
Type: 0, Volume Order: 1, Media Name: Adobe Photoshop Elements 11
Path: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
-------------------- END - Updating Media Sources - END --------------------
Supported RIBS version range: [0.0.66.0,4.2.4.0]
----------------- CreatePayloadSession: machine is x64 ---------------
______ Verify Dependency Subscribers ______
BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: 1 (0,2)
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: 2 (0,0)
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: 3 (0,1)
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: 3 (0,1)
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: 4 (1,1)
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: 4 (1,1)
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: 5 (4,0)
END Operation order for all session payloads: mediaGroup (requires,satisfies)
Ignoring deployment input for the INSTALLDIR: marked as fixed
Setting property "installLanguage" to: en_GB
Attempting to find the selected language in the set of available payload languages
Setting property "installSourcePath" to: E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller
Overwrite property "userASUPath" to: C:\Users\Myp\AppData\Local\Adobe\OOBE\PDApp
Found payload actions:
Deciding what installer mode to use...
BEGIN Setting requested payload actions
Value returned on lookup of payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is: false
Action string for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 is none
Value returned on lookup of payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is: false
Action string for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 is install
Value returned on lookup of payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is: false
Action string for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 is none
Value returned on lookup of payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is: false
Action string for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 is none
Value returned on lookup of payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is: false
Action string for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 is none
Value returned on lookup of payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is: false
Action string for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 is none
Value returned on lookup of payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is: false
Action string for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 is install
END Setting requested payload actions
Collected advanced path check information for INSTALLDIR
INSTALLDIR is a well-formed path
INSTALLDIR is not the root path
INSTALLDIR is on a local volume
INSTALLDIR is on a writable volume
INSTALLDIR is not on a case sensitive volume
INSTALLDIR passed path basic path validation: C:\Program Files (x86)\Common Files\Adobe\PSE11STIInstaller
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Payloads passed preflight validation.
Call PreSession Custom Hook
BEGIN InstallOperationsQueue Unordered operations
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
END InstallOperationsQueue Unordered operations
BEGIN InstallOperationsQueue Ordered operations
{F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0: with operation install
{0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0: with operation install
{D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0: with operation install
{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0: with operation install
{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0: with operation install
{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0: with operation install
{98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0: with operation install
END InstallOperationsQueue Ordered operations
Calling the custom action code for pre-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585}
::START TIMER:: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}]
[ 5808] Mon Nov 12 21:43:38 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 5808] Mon Nov 12 21:43:41 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
[ 5808] Mon Nov 12 21:43:42 2012 INFO
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{F6F5021E-0548-43C1-82CC-C5C7A6906585}.db
[ 5376] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{F6F5021E-0548-43C1-82CC-C5C7A6906585}] took 4002.58 milliseconds (4.00258 seconds) DTR = 101746 KBPS (99.3618 MBPS)
Updating driver data - Action: Add driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 0KB
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:42 2012 WARN
Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:42 2012 INFO
Calling the custom action code for post-install for payload {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0
Calling the custom action code for pre-install for payload {0449467E-102A-4514-9F4D-91BCEE129390}
::START TIMER:: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}]
[ 5092] Mon Nov 12 21:43:42 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 5092] Mon Nov 12 21:43:43 2012 INFO
Extracting assets complete. Number assets: 1
CustomizedPatch property not found in database
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRawProfile7.0All-160512123011\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{0449467E-102A-4514-9F4D-91BCEE129390}.db
[ 5376] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{0449467E-102A-4514-9F4D-91BCEE129390}] took 1001.03 milliseconds (1.00103 seconds) DTR = 19603.9 KBPS (19.1444 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:43 2012 WARN
Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:43 2012 INFO
Calling the custom action code for post-install for payload {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0
Calling the custom action code for pre-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52}
::START TIMER:: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}]
[ 6052] Mon Nov 12 21:43:43 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
[ 6052] Mon Nov 12 21:43:44 2012 INFO
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
Setting permission for: C:\Program Files (x86)\Common Files\Adobe\APE\3.101 Group/User:Everyone Access:GENERIC_READ(Seq 3)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeAPE3.101-mul\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{D1B83970-7269-48BE-8B0E-5120D9327E52}.db
[ 5376] Mon Nov 12 21:43:44 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{D1B83970-7269-48BE-8B0E-5120D9327E52}] took 1003.91 milliseconds (1.00391 seconds) DTR = 19292.5 KBPS (18.8404 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:45 2012 WARN
Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:45 2012 INFO
Calling the custom action code for post-install for payload {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0
Calling the custom action code for pre-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}
::START TIMER:: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}]
[ 6084] Mon Nov 12 21:43:45 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\AdobeXMPPanelsAll\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}.db
[ 5376] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA}] took 1003.41 milliseconds (1.00341 seconds) DTR = 6342.36 KBPS (6.19371 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:46 2012 WARN
Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:46 2012 INFO
Calling the custom action code for post-install for payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0
Calling the custom action code for pre-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}
::START TIMER:: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}]
[ 6096] Mon Nov 12 21:43:46 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}.db
[ 5376] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7}] took 994.429 milliseconds (0.994429 seconds) DTR = 21958.3 KBPS (21.4437 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:47 2012 WARN
Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:47 2012 INFO
Calling the custom action code for post-install for payload {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0
Calling the custom action code for pre-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}
::START TIMER:: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}]
[ 6072] Mon Nov 12 21:43:47 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
Evaluating condition# 1(Seq 2)
Condition failed(Seq 2)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\ElementsCameraRaw7.1All-x64\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}.db
[ 5376] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{3A8D4A3A-5E08-4E33-8831-50CB4DC101E6}] took 995.415 milliseconds (0.995415 seconds) DTR = 24247.2 KBPS (23.6789 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:48 2012 WARN
Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:48 2012 INFO
Calling the custom action code for post-install for payload {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0
Calling the custom action code for pre-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F}
::START TIMER:: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}]
[ 6044] Mon Nov 12 21:43:48 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Installer Operation: PayloadInstaller
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Request to install payload
Extracting assets...
Extracting assets complete. Number assets: 1
Beginning installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
Evaluating condition# 1(Seq 1)
Condition failed(Seq 1)
Completing installation for payload at E:\Users\Myp\Adobe Photoshop Elements 11\PSE 11\ElementsSTIInstaller\payloads\PSE11STIInstaller\Install.db
UninstallDBPath=C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{98CE8819-87AA-4814-8167-ADDDD513485F}.db
[ 5376] Mon Nov 12 21:43:49 2012 INFO
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: 0 =*=*=*=*=*=*=*=*=*=*=*=*=*
:: END TIMER :: [Payload Operation :{98CE8819-87AA-4814-8167-ADDDD513485F}] took 1001.39 milliseconds (1.00139 seconds) DTR = 71.8999 KBPS (0.0702148 MBPS)
User specified overrideFile:
[ 5376] Mon Nov 12 21:43:49 2012 WARN
Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
[ 5376] Mon Nov 12 21:43:49 2012 INFO
Calling the custom action code for post-install for payload {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0
No operation. We're done:
Updating driver data - Action: Remove driver entry
Updating driver data successful. Driver entry was added. ARP estimated size 360460KB
[ 5376] Mon Nov 12 21:43:51 2012 INFO
Successfully installed 7 components:
- Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All
- Adobe XMP Panels CS5
- Photoshop Camera Raw for Elements 11 (64 bit)
- Photoshop Camera Raw for Elements 11
- PSE11 STI Installer
- Adobe Player for Embedding 3.1
- Camera Profiles Installer
Total components repaired: 0
Total components removed: 0
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 14622.7 milliseconds (14.6227 seconds) DTR = 34338.6 KBPS (33.5338 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 0 error(s), 7 warning(s)
----------- Payload: {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 -----------
WARNING: Failed to update the csu inventory for {F6F5021E-0548-43C1-82CC-C5C7A6906585} Camera Profiles Installer 7.0.0.0 return values 12:114
----------- Payload: {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {0449467E-102A-4514-9F4D-91BCEE129390} Camera Profiles Installer_7.1_ElementsCameraRawProfile7.0All 7.1.0.0 return values 12:114
----------- Payload: {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 -----------
WARNING: Failed to update the csu inventory for {D1B83970-7269-48BE-8B0E-5120D9327E52} Adobe Player for Embedding 3.1 3.101.0.0 return values 12:114
----------- Payload: {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 -----------
WARNING: Failed to update the csu inventory for {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 return values 12:114
----------- Payload: {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {5A73BC84-244A-48B4-ADDB-99CE9E2DBBE7} Photoshop Camera Raw for Elements 11 7.1.0.0 return values 12:114
----------- Payload: {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 -----------
WARNING: Failed to update the csu inventory for {3A8D4A3A-5E08-4E33-8831-50CB4DC101E6} Photoshop Camera Raw for Elements 11 (64 bit) 7.1.0.0 return values 12:114
----------- Payload: {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 -----------
WARNING: Failed to update the csu inventory for {98CE8819-87AA-4814-8167-ADDDD513485F} PSE11 STI Installer 11.0.0.0 return values 12:114
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
Message was edited by: shreedt8841I don't have any documents from Microsoft or Adobe to offer but you may want to review the following couple of links:
http://www.itechtalk.com/thread3595.html
http://geekswithblogs.net/renso/archive/2009/10/21/how-to-set-the-windows-path-in-windows- 7.aspx
They both seem accurate to my knowledge. If you can afford the space you may also want to try temporarily installing to the default location. This would help further determine if the customized location is what is causing your difficulties.
One of our community members Mylenium has also wrote a useful blog on the topic of installing on a SSD. You can find the relevant blog at http://myleniumerrors.com/installation-preparations/. -
Error installing elements 12 - installing shared technologies
I am trying to load our new software - Adobe Photoshop Elements 12 - Everytime I try to load it I get a message - The Installation process has encountered an error while installing shared technologies. Please restart your system and try again. I have tried four times and still it is not working. I can not find out where to get help
Hi Chattyts,
Same issue has been discussed in the below mentioned thread.
https://forums.adobe.com/message/5202894
Let me know if it helps.
Thanks!
Eshant -
I don't know what is going on with this. Photoshop worked but the premiere elements suddenly kept freezing so I un installed and am trying to reinstall but keep having the same issue. This is from a purchased dvd set. At one point when it got to this phase, the dvd started making an odd noise then roll back. I try again and again with no odd noise but still the same issue. It's not the pc I've had that remotely checked and other stuff installs. What gives? I NEED this fixed pronto
glenda178
What computer operating system is your Premiere Elements 9.0/9.0.1 running on? For now, for the details below, I will assume Windows 7, 8, or 8.1 64 bit.
You are experiencing the known Shared Technology installation error syndrome which can hit any version of Premiere Elements on any computer operating system. There is no one fix. Lots of home remedies.
The fix that has worked for me consistently lately is this:
Local Disc C
Program Files (x86)
Common Files
Adobe
and in the Adobe Folder is the OOBE Folder. Rename the OOBE Folder from OOBE to OLDOOBE. Close out of there and try for the Premiere Elements 9 installation again. (Do not forget to do the Premiere Elements 9.0.1 Update after you have finished the Premiere Elements 9 installation.)
The following is a sampling of what some others have gone through with this particular error
Re: Premiere Elements 11 "installing Shared Technologies" error during install
Please let us know the outcome. We will think about this some more depending on your results.
Thank you.
ATR
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