Best Blackberry Desktop Version to run on Verizon 8330

My disks that came with my new 8330 are Blackberry Desktop 4.5, but is there a better, more updated option to run on my Verizon 8330?
Solved!
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Welcome to the forums.
As long as the device connects properly to DM and allows you to sync, backup, etc, then there is no pressing need to upgrade. FWIW, I'm using 4.6.
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I am using a Palm Pilot still for several purposes, and the desktop version can run om my Mac OS X 10.6.8, but I cannot find a version that runs on OS X Mavericks, which prevents me from upgrading as my PalmPilot is storage for vital info.

I am using a Palm Pilot still for several purposes, and the desktop version can run om my Mac OS X 10.6.8, but I cannot find a version thjat runs on OS X Mavericks, which prevents me from upgrading as my PalmPilot is storage for vital info. Any solution?

Thank for for your suggestions. Unfortunately they are of little help. I am running on Snow Leopard and the PalmDesktop works fine. However, I do not want to quit my PalmTungsten unit as it is my backup for all my important access information. If it cannot run on Mavericks and no other solution is at hand, I simply will not update my OS X, but work on my Snow Leopard as it is.
I do not know how on earth I can migrate the information from my Palm into another system, and then quit the PalmPilot. If you have any intelligent solutions to this I would appreciate an input. A manual copy and paste solution is not acceptable. I may however run it on Windows via Parallel Desktop, but it is a lousy solution, and demonstrates (again) the weakness of Apple's OS and lack of compatibility. I am not impressed by the OS X performance.
Thank your for your attention.

BlackBerry Desktop will not run: "BlackBerry Desktop has stopped working" / APPCRASH

With no apparent cause, BlackBerry Desktop 6.0.2 will not run on my machine any more; I get the standard Windows error dialog, "BlackBerry Desktop Software has stopped working"; the OS appears to search for a solution, but after 1-2 seconds, the dialog disappears. The full error log:
Description:
Stopped working
Problem signature:
Problem Event Name:           APPCRASH
Application Name:    Rim.Desktop.exe
Application Version:6.0.2.44
Application Timestamp:        4db5e0d4
Fault Module Name:KERNELBASE.dll
Fault Module Version:          6.1.7600.16385
Fault Module Timestamp:     4a5bdbdf
Exception Code:       e0434f4d
Exception Offset:     0000b727
OS Version: 6.1.7600.2.0.0.256.48
Locale ID:     1033
This is on Win7 Professional. Uninstall/reboot/reinstall does not fix it. Any thoughts?

You could try troubleshoot compatibility in Win7.
Please give me Kudos if you feel like I helped you
Thank you
cuse165

Blackberry Desktop 6.1.0.35 cannot connect to Blackberry Bold

Blackberry Desktop version 6.1.0.35 (6/7/11 bundle 34) cannot connect to my Blackberry Bold 9650 (sw ver. 6.0 bundle 2333). The previous Blackberry Desktop version (some flavor of 6) was working just fine. When I tried clicking "installed applications", the Blackberry reacted as though it were being accessed by Desktop, but after a little while, the same message about not being able to connect reappeared. I've been through the checklist of things to check for troubleshooting, and nothing has worked, even after a reboot. FWIW, I'm running Windows XP.

Another Updated, I'm getting there,
Moving .rem files to the media folder using the desktop does not unencrypt them.
Mailing an encrypted pic to myself worked fine.
I changed my camera setting to save to the media card and now I can download the ones I just took with the desktop manager so we're now ok for any future pics.
So, is there a way to get the encrypted ones down to my laptop at this point or do I have to mail them all one a time?
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Gary

Playbook won't connect with blackberry desktop.

since last week I have been having problem with connecting my playbook with my pc.
I have google regarding this problem but it all seem that non of my search had same problem as mine. so here the problem i'm getting.
when i connect to my pc i get pop up from blackberry device manager saying that playbook is connected and my blackberry desktop run (have auto run option on) while connecting to playbook it give me error saying "If the device is rebooting or has a dead battery. click retry to attempt to recconect once the device reboots. if clicking retry doesn't connect the device, or the device isn't rebooting with a charged battery. you might need to update your blackberry table os to correct the problem." with 3 option of retry, update and cancel.
I tried both retry and update but it don't fix anything i'm keep getting same error.
now when i searched on google they said it might be mine usb cable but i'm very sure its not since blackberry device manager can see the playbook, and blackberry desktop can update the playbook.
just to give more info here is setting I use on my playbook.
under security
password enable (this was enable even before i had this problem)
development mode enable
under storage & sharing
usb connections: automatically detect
File Sharing On
Wi-Fi sharing On
Password Protect Off
that the only setting i have set it up on my playbook.
playbook os. 2.0.1.358
blackberry desktop version. 7.1.0.32
blackberry device manager. 6.0.0.48
Windows 7 Professional 64bit

Hey Kennycc,
Welcome to the BlackBerry® Support Community Forums.
Please have a look at the following article that covers possible causes why the BlackBerry® Desktop software does not detect the BlackBerry® PlayBook:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook
http://btsc.webapps.blackberry.com/btsc/KB27424
Thanks.
-HB
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Fatal error Message when i try to sync the blackberry desktop with my BB8900

Got a new BB8900 last week
fatal error Message alway appear when i try to sync my blackberry desktop
the local telco cant help been trying for 1 week
Blackberry desktop version 4.7
Blackberry version 4.6
cant sync so My BB got nothing on it now

Hi Marcusng and welcome to the Blackberry forums
Try this, uninstall the Blackberry Desktop Manager, reset the pc and download Blackberry Desktop Manager again from this link
http://na.blackberry.com/eng/services/desktop/
If I help you with any inquire, thank you for click kudos in my post.
If your issue has been solved, please mark the post was solved.

Blackberry desktop

Hello, I have two MacBooks Pro, One of them has a Tunderbold port. I have loaded the last blackberry desktop version and it works well in one of the Pro's. The new model does not work, I load the BB desktop program after that I connected the BB and after several times, the new Pro never start the connection with the BB. Please somebody help me with this issue.
Regards

I just changed from a Microsoft PC to a new MacBook Pro OS X Version 10.6.7 and cannot synchronize with my Blackberry Model 9700. This is no good for me. Can someone help?
When will Apple solve this issue? I would have never changed my system from PC to Apple if I would have known this issue. Please advise. Thanks.

Blackberry 9900 will not connect with Blackberry Desktop (v 6 or v7). I am running Windows 7.

I am running Windows 7, and have a Blackberry Bold 9900. This has some music on but most importantly my work diary and contacts which I synchronise through Desktop. I also use it as an external modem and tether my PC through it if I’m somewhere with no wireless.
Yesterday, I did these things during the afternoon:
·         Connected a Bluetooth device to my PC (headphones)
·         Needed to load a series of drivers for Windows for this to work
·         Upgraded from Blackberry Desktop 6 to 7 (following prompt when connected)
·         Set up a Bluetooth connection between my Blackberry and PC.
The next time I connected:
·         On The Blackberry smartphone I got the normal Blackberry is plugged in message, with normal options (USB Drive / Sync Media / Charge Only), and software opened as usual
·         But I was prompted to Connect Your Blackberry Device (with link to troubleshoot connection). Clicking this, I was taken to a page which suggested I check the cable etc. (which I did, all OK) and “...turn off synchronization applications or antivirus applications temporarily”. I disabled Avast, which made no difference, and I don’t know what a “synchronization application” is
·         Other aspects of the connection are working (i.e. I can still download photographs from the Blackberry, and still see it as the ‘F:’ drive)
I therefore conclude that:
·         Cable / physical connection is good (also tried a different cable - no change)
·         Something I had changed had corrupted things, so:
·         Uninstalled Blackberry Desktop v7 and replaced with the version I had been using successfully until yesterday (v6)
·         Removed the Bluetooth connection to my Blackberry.
Made no difference, so checked Blackberry help forums, which confused me more. One thing which I did discover, was that in Device Manager, although Blackberry is visible attached to PC (and says it is working correctly), it DOES NOT appear in the list of Network Adapters (I don’t know if it did before, but one answer in the tech forum suggested this is significant – though not sure why or what to do about it)
Any help would be very welcome – been at this for ten hours now and making no progress!
Many thanks
Clive

This worked for me after several hours on the phone with Blackberry Support. I hope it works for you too:
Finally got it working again! Re-downloaded the desktop software (but when you start it up, make sure to uncheck the automatic update option). While that was downloading, I was instructed to go to microsoft.com and search for and download .NET Framework 3.5. Once you click to download that, there will be an offer to download 2 other items. One of which will be Microsoft .NET Framework 4 Client Profile (Web Installer). Click to download that too. Once they are finished downloading, run both files. .Net Framework 4 Client Profile will take longer and will ask you if you want to repair or remove. Choose repair. The repair took several minutes, but once it was done, I clicked "Finish", opened the BB Desktop Software, UNCHECKED THE AUTO UPDATE OPTION, and plugged in my phone. Once windows finished installing the drivers, Low and behold! The Desktop software recognized that the phone was connected! I hope this helps you resolve your issue as well. When it again offered me an update I clicked to update later (meaning never!). Best of luck to you.

Blackberry Desktop for Mac Is Not Complete - Still Have to Use PC Version Sometimes

Blackberry Desktop for Mac is incomplete in this way - if your OS gets wiped out (as it wants to do upon initial install, as it tries to update your BB OS) - and if it gets hung in the process - as happened to me - then the ONLY way to fix is to go BACK to a PC and use the PC version of Blackberry Desktop.
It's incredible, but that is what I learned. I installed Blackberry Desktop for Mac. It wanted to initiate an OS upgrade first thing. I allowed it to do so and it wiped out the OS on my Blackberry. Leaving me with a 507 error. I called Verizon. They switched me to Blackberry. Blackberry said I could only get clear of the 507 error by finding a PC - somewhere - and installing Blackberry Desktop for PC on that PC.
Blackberry then switched me back to Verizon, and they said that since I didn't have a PC, they had to send me a new Blackberry - and they had to charge me for it! (They said that the local Verizon store could not repair the OS).
I refused to pay $50+ for a new phone necessitated by the failure of Blackberry Desktop for Mac to be able to deal with a 507 error. I spoke to Blackberry Support, again (this was about a 6 hour process), and they admitted that the provider - Verizon - did not support some sort of feature in the OS initialization process, meaning that Blackberry Dektop for Mac could not be used, one has to use Blackberry Desktop for PC no matter what in some circumstances (such as a 507 error upon OS upgrade).
Blackberry switched me back to Verizon. This time, Verizon stated that the local Verizon store could upload a new OS. So I shlepped off to the local Verizon store and, another hour later, they installed the new OS.
Once the new OS was installed, Blackberry Desktop for Mac was able to synch and works just fine (much better than PocketMac). However, my fear is that when the next OS update comes out, if the same thing happens again (i.e., if the OS update freezes again), I will be left having to either look for a PC somewhere to run Blackberry Desktop for PC, or go to the Verizon store.
So, word to the wise. Blackberry Desktop for Mac is not complete vis-a-vis Verizon. It cannot be complete if they tell you that you have to use Blackberry Desktop for PC in certain circumstances.
Gary

This is often the problem with the new features that Apple implement more and more for each functionalities and moving them to "the cloud" (iCloud).
Thus physically removing the files from the Mac makes the BBDM (logically) unable to sync with no-more existing files on the computer...
This is the case currently for the address book and iCal. I guess that new functionalities in iTunes might have the same effect. Haven't you enabled new features recently in iTunes?
Like "iTunes match" for example?...
Please don't forget to mark as "solved" if your question is replied and to "like" a useful reply to your post ;-)

Blackberry Desktop Software : "A newer version of this application is already installed on this computer"

Hi, I'm having a very frustrating problem and can't seem to find any informations or help.
Running Windows 7 x64, I had to update my blackberry desktop software a few weeks ago. Unfortunatly the updater crashed during the update. I tried updating again, but the installer now stops at this message :
However, there are no trace of any Desktop Software application on my computer. I tried deleting manually all Blackberry/RIM folders as well as deleting all Blackberry/RIM registry keys. I tried using Revo unistaller, multiple registry cleaners, all with no success.
I now have to use Blackberry Destkop Manager 5.xx since I can't install anything above that. This is getting really frustrating (that and the fact that I had to exchange my Bold 9900 for the 7th time in less that 6 month - and the one I'm using now has a **bleep**ty backspace key that doesn't always work) and extremely annoying.
If you can help, thank you.
Solved!
Go to Solution.

Sorry, but what part of your signup information did you choose to not understand? These forums are hosted by RIM, but are a user-to-user community of volunteers who try to help each other out as best they can. These forums are NOT a user-to/from-RIM channel of any formal communication. So, sadly, what it sounds like is that none of the kind volunteers happen to know how to help you, given what you've described. Beating them over the head for that fact doesn't seem the best approach IMHO. ;-)
That said, when I read what you've done, you've indeed already done all that I can think of to recommend. Which leaves only the worst case scenario...rebuilding your entire PC system from scratch. In a very few cases, I've seen that as the only way to clear this up. And it's usually a result of having had multiple different versions of the RIM software installed at one point or another. I've no idea what ultimately gets corrupted, but the system rebuild is the resolution that I've seen.
I wish the news were better for you. Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Desktop Software error when trying to run from my computer desktop

Hi: I have installed the BlackBerry Desltop Software ver 6.0 on my Dell Dimension 4700 PC @3.4 GHz which runs Windows XP Professional Version 2002 with Service Pack 3 and has 1GB of RAM.
Each time I have tried to start the software from the desktop icon, I receive an error message saying that BlackBerry Desktop Software has encountered a problem and need to close.
Has anyone else encountered this problem and if so, how did you resolve it? Any assistacne would be most appreciated as I wish to synch my Torch with Outlook 2003 for contacts and appointments!!
Thanks

Hello,
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
Some have reported that there are more registry keys to remove than are discussed in that KB
Others have reported the use of a registry cleansing tool to also be helpful
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchronizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Older versions of Blackberry Desktop Software for Mac (OS 10.4)

Are older versions of the Blackberry desktop software for Mac still available? If so, where?
Trying to use Mac OS 10.4.1 on a Powerbook G4

tpl_sparrow wrote:
How about BlackBerry Desktop Software for a
MAC running OS 10.5.8?
I can't seem to find any legacy versions of the BlackBerry Desktop Software for Playbooks.
Any help would be greatly appreciated.
thanks
DC
Hello tpl_sparrow and welcome to the BlackBerry® Support Community Forums.
The system requirements have changed for BlackBerry® Desktop Software since this inital post.
You need OS10.6 or later. You can find the system requirements here.
Hope this answers your question.
-HMthePirate
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Problems synchronization Blackberry desktop software version 6.0.0.40

Today I installed the latest version of the Blackberry desktop software, 6.0.0.40 on my desktop, latest MS Vista version. After I connected my Blackberry bold 9000 via USB, the system automatically made a backup. That's fine ofcourse. But when I want to verify the synchronization parameters, the system gives an "unknown error" and don't allow me to change the parameters because of that error. I can't click one of the four given synchronization aps, the system doesn't allow it and comes with the error mentioned before. I checked for a newer version of the desktop software, but I have the latest version.
Who can give me a good advice to solve this?
Bernard, Holland, Europe.

I have the same problem and am still waiting on a solution from RIM , and may end up switching form Blackberry because of it. I use win 7, latest DM6, BBerry Tour with latest Verizon updates, and Outlook 2010. I have un-installed and reinstalled DM6 multiple times, using every clean un-install protocol here. I STILL get "Intellysinc error" when I try to change the sync parameters as you've said, crashing DM6. I haven't been able to sync since at least May- it is ABSURD THAT RIM DOESTN CARE ABOUT BUSINESS USERS anymore, leaving us with outlook 2010 high and dry all these months. I will be switching to Droid in a week if RIM doesn't solve this !
Gregory
Gregory S Pokrywka MD, FACP
Prevention of Cardiovascular Disease and Women’s Menopausal Health
Assistant Professor of Medicine
Johns Hopkins University School of Medicine
Inaugural Diplomate American Board Clinical Lipidology
Certified Menopause Practitioner: North American Menopause Society
Director: Baltimore Lipid Center

Downloaded blackberry desktop manager and won't run --er...

downloaded blackberry desktop manager and won't run --error says this program can't run in dos mode

Hi and welcome to the forums!
Correct. DM is a windows program. Do you get any error message?
Info please:
BB OS - go to options-about; 3rd line down will read v4.x.x.xxx
PC OS - xp, vista 32 or 64 bit
DM version - lower left corner of home screen (or which version did you download?)
Outlook version - 2003, 2007 etc
Let us know.
Message Edited by IrwinII on 08-05-2009 09:04 PM
IrwinII
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Latest version of Blackberry Desktop software

I am trying to determine if version 4.3.0.15 (Aug. 15, 2007) is the latest version of the Blackberry Desktop software. I am running Vista and Outlook 2007 and cannot synchronize my mail between the Blackberry and Outlook. I am only able to update my calendar and contacts by doing a one-way sync from the destop to the Blackberry. Any suggestions? Thanks!

After reading though this thread again, it seems I misunderstood part of it, my apologies. I dont think it is a corrupt calendar as you can sync from pc to the bb with no issues. Perhaps simply deleting the intellisync folder would help. Try this KB and see how it works:
How to delete the Intellisync folder if synchronization is unsuccessful
It could also be an issue with your mail profile. You could create a new profile that points to your pst and set the desktop manager to sync with that. If deleting the intellisync folder doesn't do it for you, i can give you more detailed instructions on how to do this so please post the version of outlook you have and your version of windows.
Cheers!
Message Edited by Bolder on 07-16-2008 10:42 AM

Best Blackberry Desktop Version to run on Verizon 8330

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