Best buy pc app error (digital download) please help

Okay so the other day i purchased F.E.A.R 2: project origins for digital download. every time i get on the pc app i get an error saying there was an unexpected error with the application. if the problem persists please exit and try again.
i have exited reinstalled the app turn on and off uac on my compter to try to get it to work and even running it as an admin.
Please help nothing works thanks.
my pc specs are old but are decent here they are:
Dual Core intel processor @ 2.8ghz a core (rated at 3.36 per core)
3gb ddr2 RAM
Nvidia Geforce 210 1gb ddr2 pci express 2.0 x16
600w psu (not that it matters)
and yeah please help also i have windows vista home premium sp2 32 bit and i sucessfully downloaded Medal OF Honor on the app like a week ago so yeah help would be much appreciated!

Hi meghanelsik,
Are getting some kind of error when you attempt to download PC App? If so, what error are you getting? It would help to know exactly what happens and when.
Also, make sure your laptop meets the PC App minimum system requirements:
Windows 7, Windows Vista with service pack 1, or Windows XP
1.0GHz processor or faster
512 MB RAM (1GB recommended)
50MB available hard drive space for installation; additional drive space required to download applications
1024 x 600 display (1200 x 800 recommended) with 16-bit video card
Broadband Internet connection required for online services.

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Re: Best buy pc app error (digital download) please help

Yesterday, I also purchased the game FEAR 2 Project Origins Windows Digital Download. It's in my Digital Library and when I click Download Now, I'm getting a pop up asking for a folder to download it to. When I try to save it to *any* folder (existing or a new one I create on my PC), I get the following message: "Please try again to save to a different location." I can't seem to save it *anywhere.* I've never had this problem before with previous downloads from Best Buy.
Would appreciate help and direction. Thank you in advance!
Running Win 8.1 64 Bit

Hello jimschumer64,
While I’m happy to hear that you’ve never run into issues with Digital purchases from Best Buy, I’m sorry to see that may have changed with your purchase of F.E.A.R. 2 Project Origins! I appreciate the detail you’ve provided in regards to this issue and I’m happy to say that I’m quite familiar with what you’re experiencing. With that, this is generally pretty easy to fix!
I’ve contacted our Digital Operations team and they’ve performed some maintenance on this title. At your earliest convenience, please attempt to download and install your game again. If the issue persists, please let me know and I’ll be happy to help further.
Thanks,
Brian|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Betcha you all didnt know Best Buy has a few digital download sites did ya?

Best Buy operates two sites. One powered by Digital River and the other one powered by Oberon Games.
Here are the two sites and their specialties:
Best Buy Software Game Download Center : http://games.bestbuy.com (Digital River, specializes more of digital download versions of retail CDROM titles)
Best Buy Casual Gaming Download Center : http://www.bestbuygames.com (Oberon Media, specializes in casual gaming titles such as Bejeweled)
BestBuyGames.com also features an online casual gaming multiplayer community in the flavor of Pogo Games that let you register a user account and create your own avatar. Its fun for the whole family and its free!
*******DISCLAIMER********
I am not an employee of BBY in any shape or form. All information presented in my replies or postings is my own opinion. It is up to you , the end user to determine the ultimate validity of any information presented on these forums.

Hockey,
Good shout out! Love the new graphic and this was really informative.
If you guys want to PM me with specifics of the experiences you've had I would be glad to share them out here. If we don't know what's happening with our online partners, we have no way of trying to make changes.
Happy gaming!
Josh|Community Connector | Best Buy® Corporate

Error on downloading please help

Just purchased elements 12 this afternoon..Download interupted by error, failed to install shared technologies. Please help. I rebooted and tried twice.

Hi Anniepaints,
Please navigate to this location on your computer (Windows) C:\Program Files (x86)\Common Files\Adobe and rename OOBE folder to OOBE.old.
You can also follow this KB article
http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Please let us know if this helps
Regards,
Abhijit

I forgot the answer to one of my security quetions and now I cannot buy any apps or music. Please help?

Please help with my problem.

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

Trouble with Installing Empire: Total War; downloaded from Best Buy Pc app

Hello,
I have had troubles downloading and installing Empire: Total War. At first, I coudn't download it but I now have figured it out. I checked today after work and it successfully downloaded. The trouble now is that I have the files but can't seem to install them. I pressed the "install manually" button within the Pc app but nothing happened. Help would be appreciated!

Hi mhviking25,
You should be able to locate the game data files here:
C:\Users\ [User Name] \AppData\Local\Best Buy pc app\DigitalShelf\ [Your Game folder]
In that folder there is likely an executable install file (.exe) that you could try. If it's not there or that install method doesn't work, there may have been a problem during the download process and you'll want to try a re-download. I know that not ideal as you ran into issues trying to download it the first time but hopefully it doesn't come to that.
Let me know if you have any questions.

HT5622 when i try to download an apps a message error 1009 appear ,please help me,what i have to do

when i try to download an apps a message error 1009 appear ,please help me,what i have to do

plishing/scam. I would go to Settings>Safari and Clear Cookies. Data and History and not go to that site for a while. Seems like an infected site.
See this previous discussion on same symptom
https://discussions.apple.com/thread/6042028?tstart=0

I have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

i have apple id but in this week i see this error : you must verify your payment info befor you can make purchases. please help me. i have not credit card but i buying apps with gift card. please help me

Why do you keep making multiple posts with this issue? You have now posted it three times in the last hour and have two different people helping you in two different threads!
https://discussions.apple.com/message/18606895
https://discussions.apple.com/message/18606685
This is bad internet manners.

Best buy PC app fails to install.

The install goes until almost the end, then ClickOnce fails, then the app doesnt load.
I've done the /AppData/apps delete fix attempt. I've checked the event logs and later found a detailed stack trace of the issue:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime : 4.0.30319.17929
System.Deployment.dll : 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.17929 built by: FX45RTMREL
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url : file:///C:/ProgramData/Best%20Buy%20pc%20app/Best%20Buy%20pc%20app.application
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\ProgramData\Best Buy pc app\Best Buy pc app.application resulted in exception. Following failure messages were detected:
+ The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [9/4/2012 2:30:17 AM] : Activation of C:\ProgramData\Best Buy pc app\Best Buy pc app.application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [9/4/2012 2:30:17 AM] System.IO.FileNotFoundException
- The system cannot find the file specified. (Exception from HRESULT: 0x80070002)
- Source: System.Deployment
- Stack trace:
at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid)
at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore)
at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType)
at System.Deployment.Application.SubscriptionStore.get_CurrentUser()
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.
I looked further, and then updated my .NET framework to see if that helped. It didn't.
Is there a way to get the serial code for Guild Wars 2 that I bought, and I can just download the client from the guild wars 2 website? Or maybe a patch for this? Or someone who at least knows any way to fix it?
Thanks.

Hi hch3rd,
I'm sorry for the delayed response. You are likely not finding the PC App folder with a search because the folders are hidden by default. To "Show Hidden Files"...
Windows 7 or Vista:
Open Folder Options by clicking the Start button , clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.
Click the View tab.
Under Advanced settings, click Show hidden files, folders, and drives, and then click OK.
Windows XP:
Click Start, and then click Control Panel.
Click Appearance and Themes, and then click Folder Options.
On the View tab, under Hidden files and folders, click Show hidden files and folders.
Once you have that done, you should be able to find the PC App data files at that same location you were looking and delete them.
Let me know if that helps.

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download

Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened

I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps

Adobe content viewer "error during download, please try again"

I'm experiencing some strange behavior in the new version of adobe content viewer.
When Launching the viewer app for the first time on an ipad I will get the login screen, enter credentials and then be presented with the home page, with an Icon for my one published folio, HOWEVER:
My icon is missing on the home page
When I click the folio to start a download, the icon in that window is missing.
I click download in the upper right and reciever the following error: "error during download, please try again"
I noticed that in the upper left, my viewer app still says "Sign IN" not sign OUT like it normally would.
If I hit sign IN in the upper leftt, the icon previews then load, and the app will download properly.
Has anyone else experienced this? It seems to be new with this latest release.
Thank you.

Here is the screen after I enter the Login once. note the "sign in" in the upper left, and the blank icon, yet it pulls the folio title in fine.
This is after you click the above blank icon.
And this is the error after clicking download. presumeably because the account isn't "logged in"

Trying to download ios 3 getting error code 8288 please help

Have a first generation ipod touch, trying to download ios 3 to computer getting error code 8288, please help.

I finally solved this on my own. I installed iTunes 9.2 on my Mac. You can get it from here:
http://support.apple.com/kb/dl1056
Then I went to the iOS 3 purchase page here:
http://support.apple.com/kb/HT2052
and clicked the Purchasing link. It opens up iTunes. I connected my iPod touch G1 and did a check for system update. Miraculously, it found it this time and downloaded the update.
No guarantee that this'll work for you, but I'm finally able to use my iPod touch again and put on some useful apps.

TS1368 I have a problem downloading music i have bought off of iTunes. It says unknown error 502. Please help.

I have a problem downloading music i have bought off of iTunes. It says unknown error 502. Please help.

Hello Matthew,
Thank you for the details of the issue you are experiencing with the iTunes Store. I recommend continuing with the steps in the following article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
Best,
Sheila M.

Best Buy PC App will not install or repair.

Hey, sorry for this, but upon buying a PC game, the Best Buy PC app will not install. At first it went through the install wizard and all, but it wasnt installed anywhere on my computer. Then: After following the advice of a bestbuy online representitive, I searched my c drive and deleted all information and tried to re-install. Now instead of the "Install Now" option, there is the "repair". Upon selectring repair, it says "Source file not found .... verify that the file exists and you can access it". I've tried all night to get this up an runnning. I've contacted customer service 6 times and am either told they dont know what to do, or I am put on hold for 45 minutes. If anyone has any solution, it would be much appreciated. Thanks again for your time.

Hi _Owen_,
Welcome to the forum and thanks for letting us know you are having trouble with your PC App. Usually the "street name invalid" issue arises when there is a login disconnet. Try this:
Log in to your account on Bestbuy.com
Click "My Account"
Click "Password"
Change password
Log into PC App using new Password
Let me know if that helps.
Mariel|Community Connector | Best Buy® Corporate
Private Message

I am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.

i am not able to sync some videos and apps onto my iphone 3gs. it shows a sync error: 0xe8008001.i updated it but still i am getting the same sync error problem..please help.
aman

Are you using Windows...?

Best buy pc app error (digital download) please help

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