Best Headsets for SoftPhone

What are the best sound quality headsets (monaural wired, USB, monaural wireless, USB, monaural wireless, Bluetooth)? I've tried some that sound ok, and some that sound just horrible. And some Bluetooth Plantronics devices are not even seen by the SoftPhone.
BTW - we are still running CM 3.2(2c) (for now).

Hi Mike,
Headsets are of course a very personal "choice" type of item. We use Plantronics headsets and our users really like them. What version of softphone are you using? Here is a link to the supported Plantronics headsets for Cisco Softphone 1.3
http://www.plantronics.com/canada/en_US/productfinder/productlist.jhtml?refresh=all&mftr=CISCO%20SYSTEMS&_requestid=579398
There is also this new DA40 adaptor that will allow you to use a whole range of Plantronics headsets.
" The DA40 connects any Plantronics professional headset (for example, SupraPlus® headsets) to any softphone using the computers USB port providing customers with an attractive alternative to consumer-grade headsets."
From this doc;
http://www.plantronics.com/canada/en_US/press/releases/index.jhtml?id=pr_20051021_1828_en_US
We personally like the H-171 headset.
Hope this helps!
Rob
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Hello again,
It really is down to personal choice. Comfort. Value. Sound. Are all in the ears of the beholder.
Try here though....
Headphones
Hope that helps some
Regards
Ian

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Hello All,
I have seen a few posts now that talk about issues with
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Hi Tim
On a "behind the scenes" list, I saw the following
discussion. Perhaps bits of it will help here. (Names removed and
basic snippets related to microphones were captured)
One person suggested a device called the Rode Podcaster.
Link
is here
Another person offered these suggestions:
...I use a Logitech USB microphone. It’s plug and play
easy. I think the one I use is a Clearchat pro. I have been going
through one about every 6-8 months. Avoid any wireless or Bluetooth
mics at all cost as their quality reaches new levels of suckage.
Link
is here
And another poster had this to say:
Regarding headsets, it’s nice to buy models that have
the USB dongle as an option, so you still can use it "analog" and
plug into mic jack too. My logitec has this.
And yet another said this:
I originally got a Logitech ClearChat Comfort, but it started
shorting out after a few podcasts. I now use a Microsoft LifeChat
LX-3000. I have to say that, despite it being a "Microsoft"
product, the quality, audio and otherwise is superior to the
Logitech.
I recently was gifted a Blue Snowball with the shock mount
and a pop filter. I will be using that for roundtables...
LifeChat
link is here
Blue
Snowball link is here
Then the conversation went this way:
I have to second the Logitech corded headsets. They’re
not rugged enough to take heavy abuse and are far from studio
quality. But they’re inexpensive and for routine conferencing
(such as with Skype) and recording, their older 350 and new
ClearChat Pro USB models seem to be fine for me.
The adjustable boom mike works quite well for voice
recording, and the comfortable headset is fine for long periods of
music listening over my Mac with surprisingly high-quality sound.
And it’s literally plug ’n’ play without any
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An advantage to a close boom mike is no feedback. And at
least with the ClearChat Pro, noise cancellation is built in. And
there is a mute button.
And I agree -- buy a corded USB model.
Someone else chimed in with:
I really like the plantronics headsets (Logitech too) - I
avoid wireless - but both are inexpensive and the plantronics can
really take a beating and they last a long time.
Link
is here
And someone seconded that with:
This was my experience, too -- I have the Plantronics DSP500
(older model). I’ve used it for over 3 years to do audio
podcasts and lynda.com videos (I did a whole title from home, and
the lynda.com folks said the audio was almost as good as being in a
soundbooth on location).
Then was said:
+1 on the Logitech corded USB headsets. I’ve used a
Logitech 350 for all...
Personally, I use a Microsoft LifeChat headset mic and I like
the quality it delivers too.
So there you have it. Hopefully you will find some useful
nuggets there!
Sincerely... Rick

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Just doing some research and wondering if there is a choice set up that everyone uses? Looking for a usb based wireless headset for softphone. Let me know if there is a tried and true combo.

Hi Mike,
Just to add to Greg's good info;
About Choosing Headsets and Handsets for Cisco IP Communicator
Even though internal testing of third-party headsets and handsets for IP Communicator has been performed, Cisco does not certify or support products from headset and handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations in which IP Communicator is deployed, there is no one best solution that is optimal for all environments. Cisco recommends that customers test the headsets and handsets that work best in their environment before deploying a large number of units in their network.
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In some instances, the mechanics or electronics of various headsets can cause remote parties to hear their own voices echo back when they speak to IP Communicator users. The IP Communicator user will not be aware of the echo.
Finally, some analog headsets do not match the electrical characteristics for which some soundcards are designed. The microphones on such headsets are frequently too sensitive, even when the input levels in IP Communicator are reduced to their lowest values; the voices of users on such headsets will sound distorted to remote parties.
It is important to ask IP Communicator users whether a particular headset sounds good to them. In addition, remote parties should be queried as to the reception from IP Communicator when using a particular headset.
Testing performed in Cisco labs has shown that the Plantronics DSP 300 and Plantronics DSP 400 have performed well with IP Communicator, but it remains the customer's responsibility to test the headsets in their environment.
From this 1.1(5) doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_release_note09186a00805e7dba.html#wp1085782
Cisco IP Communicator Guidance for Headsets and Handsets
http://www.cisco.com/en/US/products/sw/voicesw/ps5475/prod_bulletin0900aecd800f4564.html
Actiontec: http://www.actiontec.com
Audibit: http://www.audibit-usa.com
Clarisys: http://www.clarisys.net
CommuniTech: http://www.communitech.com
Danacom: http://www.danacomusa.com
Eutectics: http://www.eutecticsinc.com
GNNetcom: http://www.gnnetcom.com
Phoenix Audio Technologies: http://www.phnxaudio.com
Plantronics: http://www.plantronics.com
Take care!
Rob

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