Best modem for Comcast?

I have just swithched to Comcast--have an iMac and first generation Time Capsule--with internet and phone. Have been hearing about Apple/Comcast incompatibility and am wondering which cable modem I should purchase?

I use a Motorola Surfboard moden with Comcast. Other than occasionally having to reset it by unplugging it, it has worked well for years.

Similar Messages

Best modem for comcast voice?

I'm currently leasing a tier 3 gateway device, and it's garbage! Can someone recomend the best modem (retail) that can be used with comcast voice? Also. I'm not actually using the phone line, only got it to get a lower price on the 105 mpbs speeds. Can I use any modem, or will comcast still restrict me to a telephony modem?

Right now the only modem/gateway listed as retail approved for use with voice with Comcast is the Arris TM862G. Does not have great reviews, what with limited wireless range and limited firmware. If I had to get one, I would bridge it and use a good router with it. Good question about not using the voice side, I have read about people just buying a straight cable modem, not sure if you would run into problems getting it activated and even if you did, you could run into account problems down the road.

Modem for Comcast triple play but without wifi

I need help with buying a cable modem for Comcast triple play plan in Houston, TX. I have located one model at a local Best Buy - XFINITY ARRIS Touchstone DOCSIS 3.0 Cable Modem and Wireless Router with Telephony Adapter Model: TG862G/CT at $200. However, I do not need wifi since I already have a wifi router. So, I am looking for a lower priced modem just for the internet and telephony service. It seems that the Arris TM822G (NCS) modem will do the job at a lower price, but where can I buy it from? Or any other similar modem that works well. I prefer to buy it locally so that I can easily return it if it doesn't work for me. Thanks. Paul

There have been recent posts where Comcast has refused to activate the 822 modem, claiming that the retail version is not on the approved list.

Best Modem for BT ADSL?

I'm trying to find the best equipment for a bad performing ADSL line (1-2mbps).
Originally it was 0.9mb download, using a D-Link 320 modem, but using a TalkTalk brand D-Link router (DSL-2780), it has jumped up to 1.6mb. I then bought a Draytek Vigor 120 modem, as I've read this is a very good modem. But again I only experience under 1mb of download. Also tried a Sky router which also gave under 1mb speeds. So it seems the equipment I use has a big influence on the speed.
Are there any settings that could explain the differences? The DrayTek is supposed to be one of (if not the) best ADSL modem (£50!), so I'm surprised it's not getting the best speeds.
I'm guessing I could try a Home Hub off eBay, but I don't see why that would work better than other brands, unless it comes preloaded with certain settings..
I've also eliminated other factors, as I'm just swapping out the modem between speed tests so that's the only thing changing.
Thanks for any info!
(ps. I tried tech support but that was going nowhere..)

The speed goes up as well as down however. I can swap to and from the TalkTalk and it's consistently sub-1mb with other equipment, but always goes back up to 1.5-1.8 on the TalkTalk router. I've tried several times in a row with same results.
If it was a line noise issue, I would have thought the problem would carry over to the following speed tests.
Do modems do anything fancy with regards to negociating a signal?
I've read about chipset matching modems to ISPs equipment, as they (supposedly!) talk to each other to work out an optimal signal strength/setting.
Trouble is I need to work out if this DrayTek is gonna be any good fairly soon, as I need to return within 7 day cooling off if not.

What is the best modem for apple tv?

What is the best modem and router for my new apple tv? I also have a playstation & laptop hooked up.

You modem is controled by your ISP. It does not matter what kind it is. If you already have other devices connected to it then you do not need any special hardware for ATV.

Best Modem for BT Infinity (Vdsl)

Hi all, i notice some people have scattered posts about this topic, so i am wondering what to get in place of the BT modem/home hub.
I read alot about Billion and Draytek, but which is the best? Thanks for any answers.
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------BT Infinity 2 | 80/20 | SamKnows™ Infinity 2 Member | (EASBF)
Stephen

Ok thanks, ill put on the list to check .
Any more?
------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------BT Infinity 2 | 80/20 | SamKnows™ Infinity 2 Member | (EASBF)
Stephen

Best modem for Time Capsule

I don't see any recent questions for this don't freak if it's a repeat Q.
NB: I"m only talking about home network speeds. not the internet
I'm finding them slow and nothing like the 1Gbps + speeds advertised. more like 70Mbps!
Is this because my EE bright spark modem only has 100Mbps LAN ports?
So if I purchase a new modem with 1Gbps WAN ports it should boost my home network speeds?
I'm assuming the TC and my MBA are talking to each other wirelessly on ac wifi but I think it may be the wired connection slowing things down?
If thats the case, which modem should I buy?
Thanks in advance

I was about to do that today and I checked the wifi and I'm connected to the 5Ghz ac at 867Mbps.
Is there anything to be gained by swapping my stand ISP provided modem router (with wifi disabled) with a dedicated ethernet modem placed in bridge mode so that the TC is doing all the work.
After a bit of research this one seems to be highly rated. Below is the description which might as well be Greek to me.
Thanks in advance Bob.
The DrayTek Vigor 120 is an ADSL modem with an Ethernet connection; it is not a router but a true ADSL Ethernet Modem. By providing a PPPoE to PPPoA bridge, the connected device (firewall, router or PC) can log into the Internet (your ISP) directly and have full control over the ADSL connection - that makes the Vigor 120 a unique product. You can connect any device to the Vigor 120 which has a PPPoE client facility, which includes PCs, most Ethernet-WAN routers and the Apple Airport/Time Capsule™ products.
Other ADSL Ethernet 'modems' use workarounds to get a public IP address 'through' to your secondary device/client, requiring non-standard operation and complicated dual-stage setup (modem logs in, router routes) but the Vigor 120 provides the secondary device with a real routed IP connection and the ability to fully manage the connection, making setup easy. In most cases, the Vigor 120 needs nosetup or configuration - just plug it in and set up your PC or router. All login/ISP details are entered on the connected client device, not the Vigor 120. The actual connection to your ISP is still PPPoA (unlike other modems which only provide PPPoE native bridging), which is the unique feature of this product and makes it compatible with all UK ISPs, where PPPoA is used as standard.
This method also differs from using a regular ADSL router which logs in itself and then uses NAT or multiple public IP addresses to create an onward client connection for your secondary device; that is not IP Address thrifty, or introduces secondary NAT compromises. With the Vigor 120 bridge/modem, you get a true single public IP address (or multiple, if you have them) straight through to your firewall/router, which also has complete control of the ISP connection.

Best modem for DSL and WIFI

Just got my first Mac Book Pro and want to set up a WIFI connection. Still have and will continue to use a PC that is on AT&T DSL.
Is an AT&T Wireless Router with DSL modem recommended for use with a Mac Book Pro?
Have gotten contradictory info. Thx!

My only advice is that I would not get a gateway device (a device that includes both a modem and router). They are harder to troubleshoot problems than troubleshooting separate modem and router. And, if either component (modem or router) fails you have to replace the whole device. Whereas if your modem and router are separate, you only have to replace the one that failed.
But regardless of my opinion, any will work. Wifi is wifi whether on a Windows PC or an Apple computer.

What is best modem for time capsule with cable internet?

We're subscribing to Comcast

Welcome to the Apple Support Communities
Any modem will work. Note that you will only use your modem to connect your Time Capsule to it using an Ethernet cable, and it will bring the Internet connection to the Time Capsule, so all modems do the same

New modem for upgrade to Triple Play?

I currently own my own modem for Comcast internet but am upgrading to the Triple Play and know that I need I modem that also is telephone capable. I have my own router. I have been told to buy the Arris TM722G (or Arris TM862G for included router). My research shows that the Arris TM822G is newer and better but a comcast rep at the local electronics store said it won't work even though I see people on the forums use it with success. Any advice or recommendations would be appreciated. Thanks.

spyncycle wrote:
Paraniod wrote:
spyncycle wrote: "The Arris TM722G is a DOCSIS 3.0 modem and is NOT at end of life! Where do you get these wild ideas?" I got the "wild idea" here, read the input from a senior Comcast employee:http://www.dslreports.com/forum/r30121623-Equip-Arris-TM722G-now-EOL "The TM822G is on their list of approved modems, but not the retail version. There have been posts of people saying that Comcast refused to activate their 822 and others have been successful." I didn't say there was a problem with the rental version, just the retail. Read this:http://forums.xfinity.com/t5/Voice-Service-and-Equipment/TM822G-is-not-an-approved-retail-device-for-phone/td-p/2528169 That's new information for me. I would have assumed that Comcast woiuld have refused to activate my customer owned TM722G earlier this month. Now that I've posted this, I'll probably get a notice from Comcast that I must replace it. They probably didn't know it was to be end of life'd at that time. It's unfortunate, but I guess one of the pitfalls of buying your own modem. It may be ok for the time being, but there will be no updates for it, So yes they will ask you to upgrade at some stage. Now there is just one choice of retail modem available for voice the Arris TG862G if you feel like splashing the cash on that. Like I said I think it would be better to rent, for the time being. I haven't seen any indication that they intend to add the Arris TM822G lately or indeed if they intend to add any new telephony devices to retail at all..

Best configuration for maximum WiFi speed?

Hello, I am trying to configure my network for the best WiFi speed. I have a Comcast/Xfiinity Modem/ Wireless Router (SMCD3GNV) with speed of 50 Mbps down and 10 Mbps up (acutally 87 down and 11.5 up last time tested) and 3 Airport Extremes, and a 16 port GB switch. I am really confused about what should be plugged in to what and how to set up the Airport extemes for best WiFi speed for laptops, iphones and iPads etc. . I have a large house and want the WiFi to be available everywhere. Shoud I plug the Modem/Router and the first Airport extreme into the switch and then set up the other 2 Airport extremes as extended networks, or should I plug all the Airports into the switch, or should I plug just the first Airport into the switch and then connected the other 2 Airports into the 1st? Like I said I am really confused. Any help you can offer would be appreciated.
Thanks in advance,
Vic

For the best configuration for maximum WiFi speed, connect all your Extremes to the switch.
The effective range of your wireless network will be a function of the distances the Extremes are from one another. Each will be limited by Ethernet specification to a maximum distance 100m from the switch or adjacent Extreme.
This picture may help:
From Wi-Fi base stations: Extending the range of your wireless network by adding additional Wi-Fi base stations

Unexpected charge for Comcast service call

I had the same problem. The service was down for 3 weeks and the techs kept hanging off the phone when they couldn't resolve the problem. I finally had to go in person and they found out the modem was bad, but after that, two more weeks until we had the Internet back.

I signed up for comcast internet back in April 2013 and had issues with it up until Feb 2014. I initially started out with a bill of 29.95 a month, then aftert 6 months it went to 44.95, and then I get a call that it is going up to 69.95 6 months after it went to 44.95. Well I was approached by a rep in Best Buy about Comcast services. He was able to get me the triple play package (phone, internet, and cable) for 79.95 a month. I jumped on this deal thinking the internet issues may be resolved when I upgraded. Well turns out I need a special modem for the phone and only one digital set top box is included in the price. So I ended up with another 17.95 in equipment fees added to my bill. The internet became even worse after upgrading. The new modem they supplied me would release and renew my IP address every 30 mins. This made doing any kind of online gaming impossible as I would drop my connection for 2 mins every 30 mins. I ended up having to take the modem back and have them swap it for a new one. The new one droped the internet connection randomly throughout the day at 8 past the hour. I called customer support and after a few hours of bouncing around from person to person I got someone that had me go in and change the default settings of the modem to something else to resolve the issue. At this point I am happy because I have a continuous internet connection. After a few hours of playing online I am randomly hit with intermittent lag spikes. I use speedtest.net to check my connection and it is erradict, sometimes it is over 38mbps and others less than 1 mbps. I pay for 50 mbps. I call to have this issue resolved and they try everything they can think of over the phone and finally say they will have to send out a tech to trouble shoot the problem further. I schedule the appointment and the tech comes out, he was not dressed in any kind of uniform and did not have identification on him that was visible. I would not have known it was a comcast tech if the truck didnt show comcast and xfinity on the sides. He comes in and takes a look at the coaxial comming out of the back of my modem and runs a check on it. He says the coaxial cable is bad and replaces it with another piece of coaxial cable I had lying around. He says that fixed the issue and leaves. He did not even check anything else outside. Just replaces a coaxial cable that comcast sent me in a self install kit and says its bad. Needless to say my issue was not resolved. I called and again they scheduled another visit for a tech to come out. The tech shows up and spends around 30 mins checking everything outside only to find no problems. He makes a 55 ft ethernet cable and has me connect my computer directly to the modem. Hey my problem is solved. I have a stable internet connection. What good is an all in one cable modem if it does not work. I ended up having to move my room and computer around so that the computer was right next to the cable modem ( I could have left the 55 ft ethernet cable running around the room but did not feel like looking at it). I get charged 39.95 service call for the visit, when the tech did not fix the problem he only found a work around. The wireless connections of tables, phones, or other computers is very erradict. I have a strong internet connection on 1 and only 1 of my computers. I called and complained about the 39.95 charge and they refunded the 39.95 charge but not the 1.91 in taxes that was charged as a result of the 39.95 charge. What gives?

USB wireless Modems for MAC

Hi Apple users,
Could an one tell me which USB wireless internet Modems support MAC OS X leopard 10.5.6 macbooks? Could you also tell me which one is the best and efficient USB modem for the MAC books? You help is greatly appreciated. Thanks.
Regards,
Naresh

You'll need to clarify what you're looking for. Do you need an actual phone-line modem? There are boxes you can connect to wirelessly and then dial out, but they're not as popular as they used to be. Likewise, are you looking for a phone line modem for the MacBook? Apple has one they officially support -- I think it's actually made by US Robotics.
What do you mean by "efficient"? Lowest power consumption? Best speed? Least heat?
If you're looking for what the cable and DSL providers call a "modem", nobody can recommend one until they know what you plan to connect it to. Most of them are actually routers or bridges, and not real modems (modulator-demodulator).

What is best practice for...

What is best practice for deploying applications through the IPCU to 10 ipads?
I'm looking for a complete step-by-step of the best way to do this.
Thanks in advance!

Just place a modem into any console port. Ideally you use a terminal server, but is not always really needed.

Best setting for my set of devices

I would like to know what would be the best settings to get the maximum throughput for my set of devices.
Last night both Airport Extreme and Airport Express were updated with firmware to 7.5.2
1) Upstairs I have an Airport Extreme. Newer version with 2.4gz and 5ghz bands. This is connected to my AT&T Uverse router/modem. My iMac is ethernet connected to the Airport. Running speed tests I get almost the expected speeds of 12mbs download and 1.5mbs upload.
I had setup a 2.4ghz network and a 5ghz network but may not have used the best settings for my environment.
2) Downstairs is an Airport Express. I is a "n" version
3) Connected to the Airport Express via ethernet is a small ethernet hub and connected to that are 2 Dishnetwork 722 DVRs. Each 722 has a Sling Adapter to allow viewing the contents over the internet via iPhone, iPad or web browser. This was the goal for the Express, to supply that info.
Getting max speed out of this Express is important to get the DVRs output out of my house and to my iPad or iPhone.
4) These are the following devices that are connecting at the house via wifi:
a) iPhone 4
b) iPhone 3g
c) Apple TV newest model and is downstairs next to the Airport Express
d) iPad
e) Macbook Air first generation and this is used downstairs in the same room as the Airport Express
Using Airport Utility it appears that all devices show 80211.n and 5ghz except the iphone 3G, which shows 802.11 b/g AND shows it attached to the Airport Express even when I'm next to the Extreme.
From the Airport Utility, I've seen the values fluctuate but here is what shows Signal, Rate and Noise for each device as a snapshot on the Airport Extreme
iPhone 4 -44, -96, 65
Airport Express -59, -96, 144
Apple TV -70, -96, 52
iPad -50, -96, 65
Macbook Air -24, -96, 216
Using the Airport Utility, the Airport express show these values
iPhone 3G -66, -85, 54
Airport Extreme -54, -86 104
Let me know if you need any other details.

Any advice on the best Airport Utility settings for the Extreme and the Express?
The default settings work very well, so unless you have a specific reason to change them, I would stay with those settings
Should the Express extend a network or join a network?
"Extend" provides more wireless coverage in the area where the Express is located. "Join" provides better bandwidth if you are using only for iTunes, etc. Most users want more wireless coverage.
If I were to extend at network, should the Express extend to the 5ghz or the 2.4ghz
If you have good signal strength at the location of the Express, 5 GHz will support up to 270 Mbps bandwidth. 2.4 GHz will support up to 130 Mbps. You want as much bandwidth as you can get for high definition video performance if you are using wireless. If you have an option to connect the DVRs using ethernet, that will provide the best performance.
The iPhone would have to connect back to your main router if you set the Express up for 5 GHz. It is not easy to extend 5 GHz. You literally have to have very close to a line of sight situation between the main router and the Express for this to work.
If I were to get another Extreme, should it join or extend the network on the Extreme upstairs.
The Extreme does not really do anything if you set it up to "join". The ethernet ports are not active. All you would be able to do with the device in this setting is attach a printer or hard drive to the USB port.
Any documents that would explain the best choices for linking 2 Extremes together?
Apple AirPort Networks is a very good guide.
If you are linking two routers together, an ethernet connection is always the "best" way to do this because it provides maximum bandwidth performance. Up to 1000Mbps with ethernet. "Extending" using wireless only can work well if the "extending" AirPort receives a very strong wireless signal. Ideally, there would be a line-of-sight situation between the devices or close to that ideal.
Message was edited by: Bob Timmons

Best modem for Comcast?

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